Jobs in Canada

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Added 7 days ago
Lead Full Stack Engineer
Scotiabank
Toronto, ON
…site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical…
Added 7 days ago
Manager, Estates and Trusts - Ottawa
Scotiabank
Ottawa, ON
The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers. Your career matters! You will have access to career development and progression…
Added 7 days ago
Senior Automation Engineer
Scotiabank
Toronto, ON
Contributes to the overall success of Global Technology Services in Canada by providing senior level, hands-on technical leadership in enterprise automation engineering. Responsible for…
Added 7 days ago
Incident Coordinator
Scotiabank
Toronto, ON
…site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical…
Added 7 days ago
Senior Manager, Strategic Sourcing
Scotiabank
Toronto, ON
A rewarding career path with diverse opportunities for professional development, mobility, and continued growth in procurement and enterprise leadership
Added 7 days ago
Fraud Detection Analyst
Scotiabank
Toronto, ON
At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and…
Added 7 days ago
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Cyber Security Analyst
AltaLink
Remote, Canada
- Full-time
- Remote
Understanding of risk management practices and security program development including change management, access control, and physical security
Added 7 days ago
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Client Advisor
RBC
Regina, SK
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 7 days ago
CI
Student Intern, Buyer
Celestica International LP
Newmarket, ON
- $24 to $30 CAD / hour
As a global technology leader, Celestica designs, engineers, and manufactures industry-leading products and services that drive customer success and market advancement. Headquartered in…
Added 7 days ago
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Manager, Engineering and System Planning
Oshawa Power
Oshawa, ON
- Full-time
Support enterprise-wide business initiatives, including digitization, data governance and quality, technology implementation, and integration of different systems;
Added 7 days ago
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Project Manager (12 Months Contract)
TMX Group
Toronto, ON
- $100 to $120 CAD / hour
- Full-time
Must Have(s):
Added 7 days ago
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Financial Services Representative (English and French speaking)
CIBC
Mississauga, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 7 days ago
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Hardware Engineering Co-op (Winter 2027)
Ciena
Ottawa, ON
- Full-time
The must haves:
Added 7 days ago
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Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…alongside an experienced team, you will contribute across the full technology stack to deliver secure, reliable and user-centred solutions that support business…
Added 7 days ago
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Cyber Security Analyst
AltaLink
Calgary, AB
- Full-time
Understanding of risk management practices and security program development including change management, access control, and physical security
Added 7 days ago
IF
Sales Team Support Specialist
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
…within a caring and trusted company. Here, people and their development are at the heart of our priorities, creating an environment that fosters collaboration and…
Added 7 days ago
IF
Business Development Coordinator
iA Financial Group
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
This role is eligible for working from home up to 3 days per week · Must possess strong organizational skills and attention to details
Added 7 days ago
Director, Technical Solutions (Enterprise Application Integrations)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Hands-on experience earlier in your career in software development, solution architecture, systems analysis or another technical engineering discipline.
Added 7 days ago
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Local Technical Support Analyst
Accenture
Vancouver, BC
- Full-time
…strategically solving our client’s cloud services, data center, digital workplace and operating model IT transformation challenges. We create predictability for technology intensive…
Added 7 days ago
IG
Building Automation Systems Technician
Integriti Global
Quebec, QC
- Full-time
If you are motivated by a team-oriented work environment that challenges your skills, encourages career development, promotes diversity, rewards innovation, and offers a competitive salary…
Added 7 days ago
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Client advisor
RBC
Regina, SK
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 7 days ago
Fullstack Java Developer
Capgemini
Toronto, ON
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of…
Added 7 days ago
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Water/Wastewater Engineer
AECOM
Burnaby, BC
- $90,000 to $130,000 CAD / year
- Full-time
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are…
Added 7 days ago
TR
Sr. Digital Product Manager
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Come and join the Digital Team as we work to transform Thomson Reuters into a truly Digital company. We aren’t just changing the way customers engage with us; we are transforming and…
Added 7 days ago
Registered Veterinary Technician/Technologist - -Riverview Animal Health Centre
VetStrategy / Daubigny
Riverview, NB
Our emergency team works a 4-on, 4-off rotation with 12-hour shifts, providing a predictable schedule and extended time off between rotations

Scotiabank

Fraud Detection Analyst

Toronto, ON, M2H 0A1, Canada

Apply on jobs.scotiabank.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Requisition ID: 277724

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the overall success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating potentially fraudulent activity across Tangerine products. The role helps minimize fraud losses and customer impact while supporting the Bank’s Fraud Plan, business objectives, risk culture, service standards, and compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Investigate questionable activity across Tangerine products, proactively contact customers and take appropriate action to prevent further fraudulent activity.
Analyze alerts generated by fraud detection tools, assess the likelihood of fraud and determine whether accounts should be blocked or customers contacted to validate activity.
Detect, investigate and mitigate fraudulent activity to minimize financial losses and customer impact.
Investigate new Mastercard acquisitions to assess application risk and validity, and review ad hoc fraud application referrals.
Respond to large-scale fraud events by collaborating with the team to identify potential points of compromise, affected Tangerine products and appropriate preventative actions.
Identify, report and escalate emerging fraud trends and activities to management, sharing relevant information to support timely action.
Communicate with other departments to resolve fraud-related inquiries, customer concerns and complaints, taking ownership of issues and supporting resolution at the first point of contact.
Maintain appropriate records and markings for confirmed fraudulent applications to support monitoring and tracking.
Support the Fraud inbound team as required and meet established service-level standards and performance expectations.
Apply the Bank’s risk appetite and risk culture in day-to-day activities and decisions while maintaining effective operational, compliance, AML/ATF, sanctions and conduct-risk controls.
Champion a customer-focused culture that strengthens client relationships while leveraging broader Bank relationships, systems and knowledge.
Contribute to an inclusive, high-performance environment by participating in team and change initiatives, embracing new processes and technologies, and taking ownership of your ongoing development.

Do you have the skills that will enable you to succeed in this role?

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical and critical-thinking skills, attention to detail, and the ability to recognize risk and make effective decisions.
You have proven interpersonal, verbal and written communication, active listening and problem-resolution skills.
You are comfortable working in a fast-paced environment and navigating multiple applications and systems.
You have working knowledge of basic PC applications, including Microsoft Word and Microsoft Excel.
You are able to work fixed shifts in a hybrid environment, including outside standard hours and on Statutory/General holidays, based on business needs. The department operates Monday through Sunday, 8:00 a.m. to midnight, with operating hours subject to change.
You are comfortable using a headset as part of your regular work.
It would be an asset if you have previous Retail Banking and/or Advice/Call Centre experience.
It would be an asset if you have post-secondary education in business or another related discipline.
It would be an asset if you have working knowledge of application systems supporting debit and credit card and alternate delivery channel products, including TSYS, PRM, Citadel, DAWT and TCS.
Roles may be bilingual or unilingual based on customer and business needs.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

Apply on jobs.scotiabank.com About employer

More about this job

Responsibilities

Investigate suspicious activity and fraud alerts across Tangerine products, contact customers, and take action to prevent further fraud and minimize financial losses and customer impact. Identify and escalate emerging fraud trends, support responses to large-scale fraud events, maintain accurate records, and resolve fraud-related customer and departmental inquiries while meeting service and compliance standards.

Requirements

A high school diploma or equivalent and customer service experience are required, preferably in financial services. Candidates should have strong analytical, communication, listening, and problem-resolution skills, be comfortable using multiple systems and basic Microsoft Office applications, and be available for fixed shifts in a hybrid environment, including some holidays and hours outside the standard workday.

Skills

Fraud Detection
Fraud Investigation
Risk Assessment
Analytical Thinking
Critical Thinking
Attention To Detail
Customer Service
Decision-Making
Verbal Communication
Written Communication
Active Listening
Problem Resolution
Microsoft Word
Microsoft Excel
Financial Services
Fraud Trend Analysis

Benefits

Annual Bonus
Flexible Vacation
Personal Days
Sick Days
Comprehensive Benefits
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fraud Operations
Fraud Detection
Fraud Investigation
Fraud Mitigation
Fraud Alerts
Application Risk
Mastercard
Debit Cards
Credit Cards
Alternate Delivery Channels
TSYS
PRM
Citadel
DAWT
TCS
Risk Appetite
Risk Culture
Operational Risk
Compliance
Anti-Money Laundering
Anti-Terrorist Financing
Sanctions
Customer Service
Microsoft Word
Microsoft Excel
Service-Level Standards

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Work requirements

Jobs in Canada