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Added 6 mins ago
HI
Risk Analyst
HRbrain Inc.
Toronto, ON
- Full-time
Reading Risk and Security related articles and presentations pertaining to the role.
Added 6 mins ago
HI
Risk Analyst
HRbrain Inc.
Toronto, ON
- Full-time
As Senior Analyst, Third Party Risk Reporting & Compliance, you are expected to fully support the Sr. Manager, Reporting & Compliance with comprehensively executing against quarterly…
Added 6 mins ago
EB
Bilingual Fraud Analyst - Cards
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Fraud Analyst – Cards, will conduct investigative analysis to identify, assess, decision and report on activity that indicates an exposure to financial crimes. The incumbent will manage…
Added 21 mins ago
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GMS Analyst (Gas Management Services)
Raise
Chatham-Kent, ON · Chatham, ON
- Full-time
As a GMS Analyst, you will build valuable expertise in the natural gas market while solving real-time operational challenges. You will collaborate with teams across Enbridge Gas, customers,…
Added 21 mins ago
NA
Data and Insights Analyst
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
The role of a Data & Insight Analyst will support and report to the Manager, Data & Insights. The Data & Insight Analyst works with other members of the team to provide business…
Added 21 mins ago
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Bilingual Fraud Analyst - Cards
EQ Bank
Toronto, ON
- Full-time
The Fraud Analyst – Cards, will conduct investigative analysis to identify, assess, decision and report on activity that indicates an exposure to financial crimes. The incumbent will manage…
Added 21 mins ago
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EPIC Security Analyst/Consultant
W3Global
Canada
- Full-time
We are looking for an experienced EPIC Security Analyst / Consultant to support the implementation, configuration, maintenance, and optimization of security within the Epic EHR environment.…
Added 21 mins ago
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Senior Security Analyst
Bank of Canada
Ottawa, ON
- Temporary
You will assess high-risk screening cases, including adverse information, unresolved security concerns, Resolution of Doubt, Reviews for Cause and enhanced screening.
Added 21 mins ago
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Senior Security Analyst - GRC
CanDeal
Toronto, ON
- Full-time
We’re looking for a driven security professional who wants to make an impact. This role provides broad exposure across Information Security governance, risk and assurance, with the…
Added 36 mins ago
Rail Logistics Analyst II
Bunge
Regina, SK
…50 countries, we are committed to strengthening global food security, advancing sustainability, and helping communities prosper where we operate. Bunge has its registered office in Geneva,…
Added 51 mins ago
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Applications Development Sr Programmer Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application…
Added 51 mins ago
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Senior Analyst, Investment Platforms
BMO
Toronto, ON · FCP
- Full-time
Experience with Bloomberg Terminal, Bloomberg PORT and Bloomberg Per Security systems
Added 51 mins ago
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Analyst, Investment Platforms
BMO
Toronto, ON · FCP
- Full-time
Experience with Bloomberg Terminal, Bloomberg PORT and Bloomberg Per Security systems
Added 51 mins ago
Member IT Services - Associate IT Business Systems Analyst
Mohawk Medbuy Corporation (MMC)
Toronto, ON
We are currently recruiting for an Associate IT Business Systems Analyst to support our IT team in the Toronto office.
Added 51 mins ago
ES
Senior Business Analyst
eHealth Saskatchewan
SK · Saskatchewan
- $45.73 to $55.64 CAD / hour
- Full-time
…technology solutions across the organization. As a Senior Business Analyst, you will lead the analysis and design of solutions, guiding initiatives from concept through implementation while…
Added 51 mins ago
UO
Systems Administrator & Business Analyst
University of Niagara Falls Canada
Niagara Falls, ON
- $90,000 to $110,000 CAD / year
- Full-time
The University of Niagara Falls Canada is seeking an experienced Systems Administrator & Business Analyst to support the administration, optimization and continued development of the…
Added 51 mins ago
HI
Intermediate Data Analyst
HRbrain Inc.
Toronto, ON
- Full-time
…publication for consumers and producers, ensuring quality, security, and…
Added 51 mins ago
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Cash Management Analyst
SPECTRAFORCE Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
Job Title: Cash Management Operations Analyst
Added 1 hour ago
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Analyst/Senior Analyst, Governance & Sustainability, Global Alpha
Public Sector Pension Investment Board
Montreal, QC
- Full-time
…within a disciplined, risk-adjusted framework, primarily through security selection in diversified portfolios. Alternative investments such as hedge funds play a critical role in enhancing…
Added 1 hour ago
Analyst, Cybersecurity
Dollarama
Mont-Royal, QC
The Cybersecurity Analyst - SOC is responsible for establishing the company’s cybersecurity vision to improve security across stores, warehouses, the distribution center, and head office.…
Added 1 hour ago
Fraud Detection Analyst
Scotiabank
Toronto, ON
The Fraud Detection Analyst contributes to the overall success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating potentially fraudulent activity…
Added 1 hour ago
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Cyber Security Analyst
AltaLink
Remote, Canada
- Full-time
- Remote
…our team? We’re excited to share that we are hiring a Cyber Security Administrator…
Added 1 hour ago
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Product Owner, CLM/KYC, Capital Markets
Maarut
Quebec, QC
- Contract
third lines of defence, Legal, Risk and Security. The regulatory component is demanding:
Added 1 hour ago
LO
Analyst (Justice and National Security)
Library of Parliament / Bibliothèque du Parlement
Ottawa, ON
- Full-time
Reporting to the Senior Manager, Justice and National Security, the analyst works within multidisciplinary teams and provides parliamentarians with authoritative, high-quality, impartial…
Added 1 hour ago
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Senior Business Analyst – ACMS Project
IntelliPro
St. John's, NL
- $70 to $75 CAD / hour
- Contract
Job Title: Senior Business Analyst – ACMS Project

Scotiabank

Fraud Detection Analyst

Toronto, ON, M2H 0A1, Canada

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Job details

Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Requisition ID: 277724

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the overall success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating potentially fraudulent activity across Tangerine products. The role helps minimize fraud losses and customer impact while supporting the Bank’s Fraud Plan, business objectives, risk culture, service standards, and compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Investigate questionable activity across Tangerine products, proactively contact customers and take appropriate action to prevent further fraudulent activity.
Analyze alerts generated by fraud detection tools, assess the likelihood of fraud and determine whether accounts should be blocked or customers contacted to validate activity.
Detect, investigate and mitigate fraudulent activity to minimize financial losses and customer impact.
Investigate new Mastercard acquisitions to assess application risk and validity, and review ad hoc fraud application referrals.
Respond to large-scale fraud events by collaborating with the team to identify potential points of compromise, affected Tangerine products and appropriate preventative actions.
Identify, report and escalate emerging fraud trends and activities to management, sharing relevant information to support timely action.
Communicate with other departments to resolve fraud-related inquiries, customer concerns and complaints, taking ownership of issues and supporting resolution at the first point of contact.
Maintain appropriate records and markings for confirmed fraudulent applications to support monitoring and tracking.
Support the Fraud inbound team as required and meet established service-level standards and performance expectations.
Apply the Bank’s risk appetite and risk culture in day-to-day activities and decisions while maintaining effective operational, compliance, AML/ATF, sanctions and conduct-risk controls.
Champion a customer-focused culture that strengthens client relationships while leveraging broader Bank relationships, systems and knowledge.
Contribute to an inclusive, high-performance environment by participating in team and change initiatives, embracing new processes and technologies, and taking ownership of your ongoing development.

Do you have the skills that will enable you to succeed in this role?

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical and critical-thinking skills, attention to detail, and the ability to recognize risk and make effective decisions.
You have proven interpersonal, verbal and written communication, active listening and problem-resolution skills.
You are comfortable working in a fast-paced environment and navigating multiple applications and systems.
You have working knowledge of basic PC applications, including Microsoft Word and Microsoft Excel.
You are able to work fixed shifts in a hybrid environment, including outside standard hours and on Statutory/General holidays, based on business needs. The department operates Monday through Sunday, 8:00 a.m. to midnight, with operating hours subject to change.
You are comfortable using a headset as part of your regular work.
It would be an asset if you have previous Retail Banking and/or Advice/Call Centre experience.
It would be an asset if you have post-secondary education in business or another related discipline.
It would be an asset if you have working knowledge of application systems supporting debit and credit card and alternate delivery channel products, including TSYS, PRM, Citadel, DAWT and TCS.
Roles may be bilingual or unilingual based on customer and business needs.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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More about this job

Responsibilities

Investigate suspicious activity and fraud alerts across Tangerine products, contact customers, and take action to prevent further fraud and minimize financial losses and customer impact. Identify and escalate emerging fraud trends, support responses to large-scale fraud events, maintain accurate records, and resolve fraud-related customer and departmental inquiries while meeting service and compliance standards.

Requirements

A high school diploma or equivalent and customer service experience are required, preferably in financial services. Candidates should have strong analytical, communication, listening, and problem-resolution skills, be comfortable using multiple systems and basic Microsoft Office applications, and be available for fixed shifts in a hybrid environment, including some holidays and hours outside the standard workday.

Skills

Fraud Detection
Fraud Investigation
Risk Assessment
Analytical Thinking
Critical Thinking
Attention To Detail
Customer Service
Decision-Making
Verbal Communication
Written Communication
Active Listening
Problem Resolution
Microsoft Word
Microsoft Excel
Financial Services
Fraud Trend Analysis

Benefits

Annual Bonus
Flexible Vacation
Personal Days
Sick Days
Comprehensive Benefits
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fraud Operations
Fraud Detection
Fraud Investigation
Fraud Mitigation
Fraud Alerts
Application Risk
Mastercard
Debit Cards
Credit Cards
Alternate Delivery Channels
TSYS
PRM
Citadel
DAWT
TCS
Risk Appetite
Risk Culture
Operational Risk
Compliance
Anti-Money Laundering
Anti-Terrorist Financing
Sanctions
Customer Service
Microsoft Word
Microsoft Excel
Service-Level Standards

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