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Added 2 months ago
D
Dental Practice Manager - Ocean Dental
dentalcorp
Burnaby, BC · Ocean Dental
- Full-time
Support recruitment efforts to interview dental professionals and assess for best fit
Added 5 months ago
SJ
Patient Care Unit Clerk
St. Joseph's Healthcare Hamilton
Remote, Canada
- Part-time
- Remote
This position supports the Clinical/Nurse Manager with the daily work of the unit related to patient care. This position provides administrative support services within the unit and…
Added 5 months ago
SJ
Emergency Patient Care Unit Clerk
St. Joseph's Healthcare Hamilton
Remote, Canada
- Part-time
- Remote
This position supports the Clinical/Nurse Manager with the daily work of the unit related to patient care. This position provides administrative support services within the unit and…
Added 2 months ago
Secretary 3 - Adult Emergency - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
The incumbent is responsible for providing clerical support to the Manager Health Services - Adult Emergency and the Manager of Emergency Clinical Processes and SANE Program. Duties…
Added 4 months ago
PA
Service Advisor
Pfaff Automotive Partners
Markham, Ontario
- Full-time
Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
Added 4 months ago
Maintenance - Maintenance Manager
Canadian Niagara Hotels Group
Niagara Falls, Ontario
The Marriott on the Falls Hotel is seeking a hands-on, results-driven Manager of Facilities & Maintenance to lead all aspects of facilities operation, maintenance, and building systems for…
Added 1 month ago
Secretary 3 - Patient Services - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager/Director of Health Services, the incumbent is responsible for the effective and efficient provision of secretarial and administrative support for a section in the…
Added 4 months ago
OA
Lease Portfolio Specialist- OpenRoad Volkswagen Burnaby
OpenRoad Auto Group
Burnaby, BC
- Full-time
Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
Added 4 months ago
MH
Pharmacy Student - 3rd yr & 4th yr
Mint Health + Drugs
Edmonton, Alberta
- Full-time
Mint Health + Drugs is a growing healthcare organization with a simple but important purpose: to help people access the care, service, and support they need in the communities we serve.
Added 4 months ago
GI
Assistant Superintendent
Green Infrastructure Partners
Markham, Ontario · Commerce Valley Dr W, Markham, ON
- Full-time
Reporting to the Superintendent, the Assistant Superintendent will support active major heavy civil MTO project. The Assistant Superintendent will be responsible for actively managing…
Added 2 months ago
Global Systems Operator
Scotiabank
Toronto, ON
…Global Systems Operations Centre ensuring specific individual and team goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.…
Added 2 months ago
GT
Bilingual Franchisee in Training (Northwest New Brunswick)
Giant Tiger
Miramichi, NB
- Full-time
Career Growth: Giant Tiger is committed to developing our people. Through our Franchisee-in-Training program, we provide the coaching, training, and support you need to build a long-term…
Added 4 months ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Brampton, Ontario
- Full-time
Reporting to the Operations Manager, the Maintenance Manager is responsible for providing strategic leadership of maintenance and capital projects, resources and personnel for the Brampton…
Added 3 months ago
LB
Manager, Commercial Reporting & AI Development
Labatt Breweries of Canada
Toronto, Ontario
- Full-time
We are seeking a Manager, BEES Reporting & AI Development to lead the evolution of reporting capabilities within BEES while building next-generation AI and agentic solutions across the…
Added 4 months ago
Medical Secretary Casual
Durham Community Health Centre
Oshawa, Ontario
Position Reports To: Manager, Integrated Care and Experience
Added 4 months ago
Medical Secretary Casual
Durham Community Health Centre
Pickering, Ontario
Position Reports To: Manager, Integrated Care and Experience
Added 4 months ago
PA
Junior Service Advisor
Pfaff Automotive Partners
Vaughan, Ontario
- Full-time
Growth Potential – our mission is Growth Powered by People, and we want to support your long-term succces!
Added 4 months ago
SP
Project Manager - Construction
Southwest Properties
Nova Scotia
- Full-time
As Project Manager, you'll work closely with Site Superintendents, consultants, subcontractors, and internal operations teams to coordinate project execution, monitor schedules and budgets,…
Added 4 months ago
FR
Service Manager
Fraserway RV
Abbotsford, British Columbia
- Full-time
We’re looking for an experienced Service Manager to lead and inspire the Service Department at our flagship dealership. In this key leadership role, you’ll be responsible for overseeing all…
Added 4 months ago
D&
Responsable des operations / Operations Manager
Day & Ross
Longueuil, Quebec
- Full-time
Added 5 months ago
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Senior Technologist, LEO NOC
Telesat
Gatineau, QC
- Full-time
Added 4 months ago
GT
Technical Manager
GeoSpectrum Technologies, Inc
Nova Scotia · Dartmouth, Nova Scotia
- Full-time
Planning: Support the project/program manager in project planning including work breakdown, resource management, procurement, and scheduling.
Added 4 months ago
Project Coordinator
Government of Alberta
Edmonton, Alberta
…provincial infrastructure needs of Alberta’s population that support key social programs and services and economic…
Added 4 months ago
GI
General Application- Goodwill Industries Ontario Great Lakes
Goodwill Industries Ontario Great Lakes
Burlington, Ontario · Cambridge, Ontario · Chatham, Ontario · Essex, Ontario · Fergus, Ontario · Goderich, Ontario · Guelph, Ontario · Hamilton, Ontario · Ingersoll, Ontario · Kincardine, Ontario · Kingsville, Ontario · Kitchener, Ontario · London, Ontario · Mississauga, Ontario · Newmarket, Ontario · Oakville, Ontario · Port Elgin, Ontario · Sarnia, Ontario · St. Thomas, Ontario · Stratford, Ontario · Strathroy-Caradoc, Ontario · Tillsonburg, Ontario · Toronto, Ontario · Wallaceburg, Ontario · Waterloo, Ontario · Windsor, Ontario · Woodstock, Ontario
- Up to $18.1 CAD / hour
Personal and professional development support with Life Coach & Employee Assistance Program.
Added 4 months ago
MR
Project Manager (ICI Construction)
Maple Reinders
Remote, Canada
- Full-time
- Remote
Maple Reinders Constructors is currently seeking an experienced ICI Project Manager to join our team in Mississauga, Ontario, with exposure to complex ICI projects and experience in markets…

Scotiabank

Global Systems Operator

Toronto, ON, M1K 5L1, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 2-5 years technical or operations based work experience
Posting language: English
Posted: Aug 22, 2026

Original job description

Requisition ID: 249468

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Systems Operator contributes to the overall success of the 24x7 Global Systems Operations Centre ensuring specific individual and team goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Contributes to a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Responsible to consistently meet/exceed user expectations for the delivery of critical batch processes and monitoring across all geographies and lines of business. These activities may include (but are not limited to) managing individual work in progress limits, assisting in the facilitation of incident management bridges and communications, performing recovery procedures as well as performing alert/incident monitoring within the approve enterprise incident SLA.

Required to monitor the operations of various workload automation and monitoring tools according to documented procedures as well as critical services and infrastructure components across the enterprise. These duties include approving and setting up manual scheduling, assisting in the identification of root cause for failed jobs/processes and performing corrective action for application/infrastructure alerts to ensure service level agreements are met. This position requires extensive attention to details given the potential customer and monetary impact that can result from a failure to adhere to procedures and best practices.

The Global Systems Operator is expected to have a strong customer service mindset as it applies to the monitoring of the Bank’s online applications across all geographies. This focus is to ensure that the applications are consistently operating within the Bank’s documented Service Level Agreements. The individual is expected to have a technical understanding of the Bank’s various environments across business lines and must have the ability to adapt and embrace constantly changing technology.

Responsible for ensuring any problems worked on are documented in a detailed manner within the incident record (incident/problem management tool) and that a chronology is provided to senior management for all service impacting issues. All incidents must be tracked through the incident/problem management tools and escalated if necessary.

Responsible for completing Shift Turnover logs, Morning Statuses and all relevant logs prior to shift turnover and to ensure that the Senior / Senior Manager is aware of all in-flight or outstanding issues that may require attention.

Due diligence by the Operator is mandated that all programmers and other individuals follow the established protocols as they pertain to Emergency Change Request, Mailboxes, Special Processing, Incident/Batch Management etc… such that nothing adversely affects the Bank’s critical information asset processing.

There is an expectation that the Operator will suggest on-going processing improvements and/or scrutinize changes submitted by other departments after they have been reviewed by the Senior Application Specialist. The more-experienced Operator is also expected to step into the role of the Senior Global Systems Operator in the absence of that individual due to holiday, weekends, vacations or extended coverage

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have.

Associate's or Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent work experience.

2-5 years technical or operations based work experience

Ability to work in a fast-paced environment and adapt to change in process/procedure to accommodate our customers while focusing on risk mitigation and customer service.

Excellent verbal and written skills are essential to ensure incidents/problems are understood and documented accordingly.

Excellent organization and time management skills with the ability to manage multiple problems from simple to complex concurrently

Ability to focus on timelines and Service Level Agreements to ensure they are achieved while working in an operations environment where potentially multiple issues are occurring

Spanish as a second language is an asset for communicating with our International partners.

The Operator is required to have an in-depth and extensive knowledge of workload automation. Tools may include CA7 Scheduler, Autosys, Sysadmiral (Tidal), Control M (BMS) AS400/iRobot etc…

Working knowledge (ability to work un-assisted) of Endevor, Data Management, Problem and Change Management, TSO/CLISTS, ACF, BUNDL, APCDOC, JCL, AIX and ServiceNow platforms (Event Management, Incident management, Knowledge)

Working knowledge of monitoring tools that feed into the Global Systems Operations Centre ie: SMURF, Dynatrace, Splunk, Aternity, Foglight, AQA-STM etc…

Working knowledge of IMS, CICS, DB2, CMS and VSAM is also strongly recommended as well as a proficiency in being able to configure Personal Communications iSeries Access for Windows, the use of HMC consoles for a multiple LPAR environment, RDARS and Content Management on Demand.

PC skills are essential requirement for the such as Windows, Office, Word etc

Problems from a moderate to a difficult level of complexity should be easily handled in that technical and/or operational guidance can be provided to the Development and User areas in satisfying their business line provisions.

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Responsible for monitoring critical batch processes and infrastructure within a 24x7 Global Systems Operations Centre to ensure adherence to SLAs. The role involves managing incident bridges, performing recovery procedures, and documenting service-impacting issues for senior management.

Requirements

Requires an Associate's or Bachelor's degree in Computer Science or a related field with 2-5 years of technical operations experience. Proficiency in workload automation tools and monitoring platforms like ServiceNow and Splunk is essential.

Skills

Workload Automation
Incident Management
Service Level Agreements
Batch Processing
Monitoring Tools
Customer Service
Technical Documentation
Risk Mitigation
Time Management
Problem Management
Change Management
JCL
ServiceNow
Splunk
Dynatrace
AIX

Benefits

Bonus
Flexible Vacation
Personal Days
Sick Days
Health Benefits
Upskilling Online Courses
Cross-functional Development Opportunities
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

CA7 Scheduler
Autosys
Sysadmiral
Tidal
Control M
BMS
AS400
iRobot
Endevor
TSO/CLISTS
ACF
BUNDL
APCDOC
JCL
AIX
ServiceNow
SMURF
Dynatrace
Splunk
Aternity
Foglight
AQA-STM
IMS
CICS
DB2
CMS
VSAM
HMC Consoles
LPAR
RDARS

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