Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
EA
Controls & Field Service Technician
EVS Automation Ltd
Burnaby, BC
- Full-time
EVS Automation Ltd. · Burnaby, BC · Full-time, permanent · Travel required (Canada and international)
Added 6 mins ago
A
Head of Product
Aimhire
Toronto, ON
- Full-time
Build and lead a high-performing product team.
Added 22 mins ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Contract
Lead enhancements from requirements gathering through configuration, testing, and implementation.
Added 36 mins ago
PT
Electrician
Paladin Technologies
Vanderhoof, BC
- Full-time
Experience in building controls, automation, and/or telecom will be considered advantage.
Added 36 mins ago
GA
Solutions Engineer Intern
Geekplus America Inc
Markham, ON
- Internship
The intern will work alongside Solutions Engineers on warehouse automation and robotics projects. Early in the internship, the focus will be on data analysis, CAD layout development,…
Added 1 hour ago
F
IT Operations Manager, AI & Automation
FacilityOS
Remote, Canada
- $125,000 to $145,000 CAD / year
- Full-time
- Remote
The IT Manager will lead an existing IT team and own the secure, reliable, and cost-effective delivery of internal technology services. This is a hands-on leadership role covering employee…
Added 1 hour ago
S
Inventory & Procurement Specialist- Calgary
Slalom
Calgary, AB
- Full-time
Our strategic vision is to be the first in our industry to lead with bringing more and delivering outcomes as we work to become the world’s most customer-obsessed and employee-empowered…
Added 1 hour ago
H
Global Payroll Transformation Business Analyst
Hays
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
…operating models; identifying opportunities for standardization and automation; and helping define the future-state business, process, data, and system requirements needed to support a…
Added 2 hours ago
I
Lead Field Service Technician
Intelligrated
Calgary, AB
- Full-time
Intelligrated is a leading provider of warehouse automation and material handling solutions. The company designs, integrates, and supports end-to-end automation systems including conveyor…
Added 2 hours ago
A
Modern Workplace and Cross Functional Services Portfolio Lead
Avanade
Toronto, ON
- Full-time
…a service, Hypercare support and M365 Support as a Service, automation, SLAs, and scalable managed services…
Added 3 hours ago
T
DCO
TEKsystems
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
…(ASHRAE TC9.9 etc.) Able to deliver independently and take lead on local initiatives Strong organizational skills, with the ability to multi-task and prioritize Proficient with Microsoft…
Added 3 hours ago
G-
Operations Manager
GFL - Sewer Technologies Division
Winnipeg, MB
- Full-time
Lead daily plant operations to meet or exceed budgeted throughput, recovery targets, and operational expenditure (OpEx) limits.
Added 3 hours ago
A&
Manager, Core Tax
Alvarez & Marsal
Calgary, AB
- Full-time
Identify and lead opportunities to improve efficiency through automation, process enhancement, and innovation.
Added 3 hours ago
HI
Project Coordinator
HUB International
Vancouver, BC · Toronto, ON
- Full-time
This position offers a unique opportunity to collaborate with others and deliver solutions for automation, data management, process improvement and document harmonization. As an integral…
Added 3 hours ago
A
Senior Project Manager
Atimi
Remote, Canada
- $123,000 to $200,000 CAD / year
- Full-time
- Remote
…upon demonstrating the leadership and performance required to lead the…
Added 3 hours ago
V
Staff Information Security Engineer - Threat Detection & Response
Visier
Remote, Canada
- Full-time
- Remote
…organizations across the globe. Our mission is to help businesses lead with insight at scale as they continuously…
Added 3 hours ago
LI
Director of Enterprise Sales (New Business)
Loopio Inc.
Remote, Canada
- $288,000 to $324,000 CAD / year
- Full-time
- Remote
Loopio is seeking a proven Director of Enterprise Sales to lead our team into its next chapter of growth. If you're a proven sales leader who consistently beats quota, builds…
Added 3 hours ago
TI
Uipath Sr.Dev
Themesoft Inc.
Toronto, ON
- Contract
Exposure to UiPath Automation Cloud, Action Center, Orchestrator, AI Center, or integration with downstream automation workflows.
Added 3 hours ago
A&
Manager, Core Tax
Alvarez & Marsal
Toronto, ON
- Full-time
Identify and lead opportunities to improve efficiency through automation, process enhancement, and innovation.
Added 3 hours ago
Engineer, Test Equipment
Redlen Technologies Inc.
Saanichton, BC
Lead root cause investigations and implement corrective actions for product and test-related issues.
Added 3 hours ago
RU
Management Consulting Director, Technology
RSM US LLP
Toronto, ON
- Full-time
Lead strategic pursuits from opportunity identification and solution development through proposal creation, executive presentations, and contract award.
Added 3 hours ago
R
SCADA Transmission Engineer
Raise
Burnaby, BC
- Full-time
…power system. Operating under general supervision, you will lead engineering assignments, develop innovative techniques, and ensure complete technical compliance with standards and EGBC…
Added 3 hours ago
TE
Planning Intelligence & Automation
TC Energy
Calgary, AB
- Full-time
…Portfolio Management team in the domain of Planning Intelligence & Automation. Reporting directly to the Manager, Portfolio Design & Optimization, this role will design, prototype,…
Added 3 hours ago
TE
Operations Intelligence & Analytics Specialist
TC Energy
Calgary, AB
- Full-time
We are seeking an experienced analytics professional to lead how Power Operations uses data, analytics, and artificial intelligence (AI) to improve asset performance, reliability, and…
Added 4 hours ago
AI
Oracle AWS Cloud DBA – Migration & Amazon RDS Specialist
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Lead database release automation, code reviews, and schema migrations across development, staging, and production environments.

Scotiabank

Incident Coordinator

Toronto, ON, M1K 5L1, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 2-5 years of Incident Management experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Requisition ID: 269257

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Incident Coordinator will lead, and coordinate resolution of service impacting (P2 and P3) incidents related to IT infrastructure and application. The Incident Coordinator is accountable for engaging technical support teams and sending communications in a timely manner. They will also assist Major Incident Officers and Incident Managers on the technical bridges as needed.

Is this role right for you? In this role, you will:
• Executes the Incident Management process tasks in adherence with global and local requirements
• Managing resolution of production incidents (P2 and P3) by leading infrastructure, application and vendor teams and ensuring early recovery of the impacted service.
• Sending out timely communication to executives, service managers and key stakeholders throughout the lifecycle of incidents.
• Responsible for supporting the Incident Managers and Major Incident Officers on technical and impact bridges to execute the incident management deliverables.
• Identifying opportunities for continuous improvement by interacting with various organizations in IT, evaluating incident management and incident management data processes, identifying weakness and recommending improvement plans; identify and drive data quality improvements and opportunities for automation

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
• 2-5 years of Incident Management experience
• Excellent communication (both verbal and written). The ability to communicate confidently and clearly on conference calls, in meetings, via email, etc. at all levels of the organization is essential
• Ability to quickly and clearly communicate incident status via email in business-friendly language
• Experience of coordinating Incidents in complex IT environment in larger organization
• An understanding and experience of the technology used in a large enterprise is required
• Strong organizational skills and the ability to effectively manage multiple tasks simultaneously
• Capability of working in a complex and fast paced environment
• Confident professional and an ability to represent the team in meetings with Business and other IT groups
• Strong organization and presentation skill
• Client focus and ownership - displays initiative and a proactive approach to work
• Able to set priorities, pursue multiple threads at the same time, accurately reflect current state and drive towards desired state
• Able to maintain calm during stressful situations
• Able to translate technical incidents into business terms
• Experience with ITSM tools (ServiceNow, a plus) with strong understanding of service management principles it supports

What's in it for you?
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Coordinate and lead the resolution of production P2 and P3 incidents across infrastructure, application, and vendor teams, focusing on early recovery of impacted services. Provide timely stakeholder communications, support Incident Managers and Major Incident Officers on technical bridges, and identify improvements to incident processes, data quality, and automation.

Requirements

Requires 2–5 years of incident management experience, experience coordinating incidents in complex enterprise IT environments, and familiarity with IT service management principles and tools such as ServiceNow. Candidates should communicate clearly with technical and business audiences, manage multiple priorities, remain calm under pressure, and demonstrate strong organization, initiative, and client focus.

Skills

Incident Management
Incident Coordination
IT Infrastructure
Application Support
Stakeholder Communication
Service Recovery
IT Service Management
ServiceNow
Vendor Coordination
Continuous Improvement
Data Quality
Automation
Prioritization
Technical Communication
Business Communication
Organization

Benefits

Bonus
Flexible Vacation
Personal Days
Sick Days
Benefits
Tuition Assistance
Online Courses
Cross-Functional Development Opportunities
Community Engagement Programs

Visa sponsorship

Not detected in the job text

Keywords

Incident Management
P2 Incidents
P3 Incidents
IT Infrastructure
Application Support
Production Incidents
Service Recovery
Technical Support Teams
Vendor Teams
Stakeholder Communications
Technical Bridges
Impact Bridges
Incident Managers
Major Incident Officers
IT Service Management
ServiceNow
Service Management Principles
Continuous Improvement
Data Quality
Automation
Enterprise IT
Executive Communications
Incident Lifecycle
Process Improvement

Report this job