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Added 7 mins ago
T
Customer Experience Associate
TD
Kamloops, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 7 mins ago
T
Data Designer II
TD
Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and t
Added 7 mins ago
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Personal Banking Associate Trainee
TD
Keswick, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 7 mins ago
T
Personal Banking Associate Trainee
TD
Waterford, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 7 mins ago
T
Customer Experience Associate
TD
Sarnia, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 7 mins ago
T
Customer Experience Associate - Lassomption
TD
L'Assomption, QC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 7 mins ago
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Senior Personal Banker - Investing Networking Event
TD
Airdrie, AB · Calgary, AB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 7 mins ago
T
Personal Banker Trainee
TD
Keswick, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 7 mins ago
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Senior Personal Banker - Home Borrowing Trainee Networking Event
TD
Airdrie, AB · Calgary, AB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 7 mins ago
T
Personal Banker Trainee
TD
Saskatoon, SK
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 7 mins ago
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Project Manager, Reliability Execution
TC Energy
Airdrie, AB · Calgary, AB
- Full-time
…values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability,…
Added 7 mins ago
Managed Accounts Analyst
Richardson Wealth Ltd
Toronto, ON
The successful candidate must have sound knowledge of investments markets, strong organizational skills, client-service orientation and ability to work under time constraints.
Added 7 mins ago
DC
Working Site Lead-Timmins
Dr Clean
Timmins, ON
- Full-time
…standards of cleanliness, safety, and quality across assigned client sites. In addition to performing regular janitorial duties, this role serves as a lead resource by providing guidance,…
Added 7 mins ago
KI
Sales Account Executive
Kujaku Inc
Canada
- Full-time
The company was built on a simple idea: quality service for a diverse client base, grounded in long-term relationships. They value people: their clients, their carriers and their team.…
Added 7 mins ago
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Manager
Desjardins
Levis, QC · Montreal, QC
- Full-time
…sector. You are responsible for administrating your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative…
Added 8 mins ago
CF
Social Worker/Registered Psychotherapist
Couchiching Family Health Team
Orillia, ON
- Full-time
As a key member of The Couchiching Family Health Team (CFHT), and an integral part of an interdisciplinary health care team, you will provide mental health counselling/therapy and other…
Added 8 mins ago
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Protein Category Manager
Brunel
NS · Nova Scotia, Canada
- Full-time
We are hiring a Protein Category Manager for one of our food service clients based in Amherst, Nova Scotia. The Protein Category Manager will spearhead the incremental growth of the…
Added 8 mins ago
QM
Technicien en ressources humaines / Human Resources Technician
Quantum Management Services Ltd.
Montreal, QC
- $55,000 CAD / year
- Contract
Notre client, une entreprise en pleine croissance dans le secteur de la fabrication alimentaire, est à la recherche d'un technicien en ressources humaines qui jouera un rôle important dans…
Added 8 mins ago
AO
Manager, Marketing Operations & Delivery
Amy Oliver + Co
Winnipeg, MB
- Full-time
At Amy Oliver + Co., we believe that exceptional client work begins with a team that feels supported, clear on their goals, and set up to thrive. The Manager, Marketing Operations &…
Added 22 mins ago
A
Bilingual Sales Ops Specialist
Arctiq
Montreal, QC
- Full-time
Reporting to the Inside Sales Manager, the Sales Ops Specialist will be working with assigned Client Directors and their clients to provide sales and operations support. This individual…
Added 22 mins ago
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Estate Insurance Associate
BMO
Toronto, ON · Vaughan, ON · VMC
- Full-time
Ensures client needs are met or exceeded by discussing services offered in detail, with a strong sense of appropriate product and service.
Added 22 mins ago
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Director, Capital Markets - Capital Allocation & Management
BMO
Toronto, ON · FCP
- Full-time
…support disciplined, risk-adjusted returns fully aligned with our client-centric priorities. The team oversees capital planning, investment governance, booking strategy, transaction and…
Added 22 mins ago
AM
Local Client Manager - Vancouver
A.P. Moller - Maersk
Vancouver, BC
- Full-time
Manage by influence resources that do not report to this position (e.g., Program Manager; Logistics Specialist; Customer Service teams)
Added 37 mins ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 37 mins ago
G
Sales Director
Gordian
Canada
- Full-time
Gordian is seeking a dynamic Sales Player-Coach to join our Canadian team, focusing on business development for Gordian Facilities Capital Planning SaaS and services solutions. This…

Scotiabank

Instructional Designer

Toronto, ON, M5H 1H1, Canada

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Job details

Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Requisition ID: 277698

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

6-month contract

Responsible for designing and developing the overall framework of digital learning experiences and using learning data to drive continuous improvement. This role ensures course content is aligned with established learning objectives, company goals and values, learner needs, and organizational standards. It also ensures learning solutions are effective, engaging, and impactful for employees.

Is this role right for you? In this role, you will:

Develop a deep understanding of learner roles and needs to ensure learning solutions are relevant and effective.
Champion a customer-focused culture to strengthen client relationships and leverage broader Bank relationships, systems, and knowledge.
Design and advise on the overall framework, strategy, and structure of learning programs, ensuring alignment with learning needs and service level agreements.
Collaborate with Business HR and stakeholders to establish learning objectives, program goals, and success measures.
Create learning experience artifacts such as experience maps, wireframes, mock-ups, prototypes, storyboards, and scripts for stakeholder review, feedback, and executive approval.
Develop content using learning design frameworks and authoring tools, including Articulate Rise, Articulate Storyline, Vyond, and Adobe Creative Cloud.
Support learning needs assessments and ensure recommended learning solutions align with business goals and objectives.
Provide ongoing project support to the Senior Manager, including reporting on project status, milestones, and potential risks.
Monitor industry trends and learning best practices to continuously enhance the learner experience.
Understand and apply the Bank's risk appetite and risk culture when making day-to-day decisions and carrying out responsibilities.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Previous banking experience (strong asset).
Hands-on experience with Articulate Rise, Articulate Storyline, Vyond, and Adobe Creative Cloud.
Strong knowledge of adult learning principles and instructional design methodologies.
A post-secondary degree or diploma in Business, Human Resources, Learning, Education, or a related field.
Knowledge of Bank policies, procedures, and operating practices.
Strong project management skills with the ability to manage multiple priorities and meet tight deadlines.
Excellent verbal and written communication skills.
Strong problem-solving and critical-thinking abilities.
Exceptional active listening and stakeholder management skills.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Instructional Designer will design and develop digital learning experiences while ensuring content aligns with organizational goals and learner needs. They will collaborate with stakeholders to create learning artifacts and utilize various authoring tools to produce effective educational solutions.

Requirements

Candidates must have hands-on experience with Articulate and Adobe Creative Cloud, along with a strong understanding of adult learning principles. A post-secondary degree in a relevant field and project management skills are required for this role.

Skills

Instructional Design
Articulate Rise
Articulate Storyline
Vyond
Adobe Creative Cloud
Adult Learning Principles
Project Management
Stakeholder Management
Content Development
Learning Needs Assessment
Communication Skills
Problem-solving
Critical-thinking
Active Listening
Banking Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Instructional Designer
Digital Learning
Articulate Rise
Articulate Storyline
Vyond
Adobe Creative Cloud
Adult Learning Principles
Project Management
Stakeholder Management
Learning Objectives
Experience Maps
Wireframes
Storyboards
Banking
Instructional Design Methodologies
Learning Needs Assessment
Risk Appetite
Risk Culture
Content Development
E-learning

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