Jobs in Canada

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Added 39 mins ago
D
Senior Manager, Training
Docker
Remote, Canada
- Full-time
- Remote
Comfortable as a hands-on builder and sole practitioner, with the ability to hire and lead a team as the function grows.
Added 54 mins ago
L
Marketing Manager
Lyteflo
Toronto, ON
- Full-time
…to help make Lyteflo the standard in our space and join our team of…
Added 54 mins ago
Product Manager
Eddyfi
Quebec, QC
We are looking for a Product Manager to lead the strategy, roadmap, and performance of our tube inspection technology portfolio. This person will play a key role in translating market and…
Added 1 hour ago
C
Power BI Developer
Capgemini
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Summary requires 2 to 3 days per week in North York, Ontario
Added 1 hour ago
V
Marketing and Communications Manager
Vaultie
Toronto, ON
- Full-time
We're a small team that's growing, and we work closely together.
Added 1 hour ago
BE
Product Manager – Tech Accessories & Hardware
Blu Element
Montreal, QC
- Full-time
…behind our hardware and accessory roadmap. While our Product Lead shapes the portfolio vision and high-level strategy, you will be the dynamic engine that brings those big ideas to life -…
Added 2 hours ago
M
Director, Product & Growth
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Lead, coach and develop a high-performing team, setting clear expectations and building strength in strategic thinking, commercial acumen, customer insight and execution.
Added 2 hours ago
FM
Quality Supervisor- Future Model
Ford Motor Company
Ottawa, ON
- Full-time
Ability to lead or coordinate a small team, develop others, and deliver results through disciplined execution and influence.
Added 2 hours ago
M
Director, Product & Growth
Manulife
Toronto, ON
- Full-time
Lead, coach and develop a high-performing team, setting clear expectations and building strength in strategic thinking, commercial acumen, customer insight and execution.
Added 3 hours ago
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Recruitment Coordinator
BinSentry
Kitchener, ON
- Temporary
…States. Working closely with the Manager, Recruitment and HR Enablement, the successful candidate will help maintain organized, timely, and positive hiring processes for candidates and…
Added 3 hours ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 3 hours ago
LH
Development Team Lead
Lifemark Health Group
Brampton, ON
- $100,000 to $120,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office and 1 day remote)
Added 4 hours ago
BS
Marketing Manager - Professionals
Bushbalm Skincare
Ottawa, ON
- Full-time
Sales enablement & creative: Oversee wholesale catalogues, merchandising and promotional materials. Share PRO-specific requirements with the Creative team for photoshoots and campaign…
Added 5 hours ago
HL
Senior Manager, Data and AI
High Liner Foods
Halifax, NS · ON · Mississauga, ON
- Full-time
…the Data and AI strategy, roadmap, governance, portfolio, and enablement, translating business priorities into governed capabilities, priority use cases, and measurable…
Added 5 hours ago
NC
Vice President Service Delivery
Nuvollo Corp.
Toronto, ON
- Full-time
Note: Travel cross-border between US and Canada is expected to be no more than 1-2x per quarter
Added 6 hours ago
Sales Strategy and Operations Intern (Summer 2027)
ExaCare AI
Toronto, ON
Support sales enablement projects by creating and maintaining playbooks, training materials, and internal resources that help the sales team ramp quickly and sell more effectively.
Added 6 hours ago
Growth and Marketing Intern (Summer 2027)
ExaCare AI
Toronto, ON
We're looking for a Growth and Marketing Intern to join our Growth team and help us tell the exacare ai story to prospective customers, partners, and the market at large. You'll work…
Added 6 hours ago
DS
Marketing Lead
Devoted Studios
Remote, Canada
- Full-time
- Remote
Devoted Studios has one of the strongest brand presences in GameDev. We are looking for a Marketing Lead to own the function end to end. You will own the brand, the content, the podcast,…
Added 8 hours ago
A
District Manager, 25-49 Digital Sales (Hunter)
ADP
Mississauga, ON
- Full-time
Hybrid: 3 days in office
Added 9 hours ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 10 hours ago
Senior Regional Marketing Manager, North America (Hybrid)
Nitro
Toronto, ON
…supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the…
Added 11 hours ago
LH
Director, Technology Delivery and Enablement
Lifemark Health Group
Brampton, ON
- $130,000 to $160,000 CAD / year
- Full-time
This is a hybrid position, with four days per week in the office and one day remote
Added 15 hours ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 16 hours ago
M
Enablement Lead, Employee Relations, Compliance & Health and Safety Technology
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As the Enablement Lead, Employee Relations, Compliance & Health and Safety Technology, you will serve as the primary technology partner supporting Employee Relations, Compliance, and Health…
Added 16 hours ago
A
District Manager, 25-49 Digital Sales (Hunter)
ADP
Mississauga, ON
- Full-time
Hybrid: 3 days in office

Scotiabank

Lead User Experience Researcher

Toronto, ON, M5A 3X5, Canada

Apply on jobs.scotiabank.com About employer

Applications open in a new tab.

Job details

Experience: 7+ years of experience in UX research, design research, service design, or an adjacent insight or strategy role.
Posting language: English
Posted: Oct 5, 2026

Original job description

Requisition ID: 275460

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role:

The Lead User Experience (UX) Researcher helps digital and business teams understand clients, uncover opportunities, and make confident experience decisions. You will both drive efficiency across our research practice, as well as lead discovery research for ambiguous, open-ended challenges, connecting evidence across journeys, products, and client needs. You will partner with executives, stakeholders, designers, and product teams to frame the right questions, translate evidence into clear implications.

Is this role right for you? In this role you will:

Strategic Discovery & Research

Lead discovery research for holistic, ambiguous, or open-ended challenges, from framing through synthesis and activation. 
Use systems thinking to connect client needs, journeys, products, channels, and organizational factors. 
Design fit-for-purpose research, combining qualitative, quantitative, participatory, or innovative methods as needed. 
Proactively partner with executives and stakeholders to clarify questions, challenge assumptions, and align research to decisions. 
Turn complex evidence into clear insights, opportunity spaces, and recommendations that shape UX strategy and priorities. 
Facilitate internal workshops to extract priorities, align on direction and client ‘so-what’ and communicate findings with clarity, confidence, and appropriate evidence limitations. 
Build and influence research roadmaps, helping teams prioritize the highest-value questions. 
Connect client evidence to business outcomes, investment decisions, and strategic priorities.
Advance the maturity of the research practice by evolving methods, standards, governance, and ways of working.

Research Enablement

Administer research tools, templates, and repositories so evidence is easy to capture, find, reuse, and connect across and beyond the UXR team 
Own the AI layer of the practice. Assisted synthesis and search across a governed evidence corpus, with the guardrails and quality checks that keep the outputs trustworthy rather than merely fast. 
Build and run the enablement programme: curriculum, templates, coaching that let designers and product partners run sound research to our standard and with our review, extending capacity without extending headcount.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

7+ years of experience in UX research, design research, service design, or an adjacent insight or strategy role. 
Experience in financial services, regulated industries, or adjacent complex service environments is preferred. 
Demonstrated success leading discovery research for complex or ambiguous questions and translating evidence into strategic direction. 
Proven ability to influence senior leaders, shape strategic decisions, and drive action through research.
Hands-on experience with recruitment, incentives, research tools, repositories, surveys, and research reporting. 
Strong systems thinking, synthesis, facilitation, storytelling, and stakeholder partnership skills. 
A growth mindset, proactive approach, and strategic outlook, with the curiosity and confidence to navigate uncertainty and improve how research gets done.

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply on jobs.scotiabank.com About employer

More about this job

Responsibilities

The Lead UX Researcher will drive discovery research for complex, ambiguous challenges and connect client evidence to business outcomes. They will also lead research enablement by managing tools, AI synthesis, and coaching teams to maintain high research standards.

Requirements

Candidates must have 7+ years of experience in UX research, design research, or strategy roles, with a preference for experience in financial services. Strong skills in systems thinking, stakeholder influence, and translating complex evidence into strategic insights are required.

Skills

UX research
Design research
Service design
Strategic discovery
Systems thinking
Qualitative research
Quantitative research
Stakeholder management
Facilitation
Storytelling
Research roadmaps
Synthesis
AI synthesis
Research enablement
Financial services knowledge

Benefits

Diversity, Equity, Inclusion & Allyship programs
Employee Resource Groups
Upskilling through online courses
Cross-functional development opportunities
Tuition assistance
Competitive rewards program
Bonus
Flexible vacation
Personal days
Sick days
Benefits starting on day one

Visa sponsorship

Not detected in the job text

Keywords

UX Research
Design Research
Service Design
Strategic Discovery
Systems Thinking
Financial Services
Stakeholder Management
Research Roadmaps
AI Synthesis
Qualitative Methods
Quantitative Methods
Facilitation
Storytelling
Research Governance
Customer Journeys
Product Strategy
Evidence Synthesis
Growth Mindset
Digital Transformation
Research Repositories

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Work requirements

Jobs in Canada