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Added 14 mins ago
NB
Banking Advisor
National Bank of Canada
Blainville, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 14 mins ago
NB
Banking Advisor
National Bank of Canada
Kelowna, BC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 14 mins ago
NB
Senior Analyst Estates advisory
National Bank of Canada
Toronto, ON
- Full-time
A career as a Senior Analyst, Estates advisory in the Risk team at National Bank Independent Network (NBIN) means acting as a specialist in estate administration and advisory services. In…
Added 44 mins ago
EI
Spécialiste principal de la qualité
Emplo Inc.
Gatineau, QC
- Full-time
Reports to: Senior Manager, Risk and Compliance
Added 59 mins ago
NH
Asset Protection Specialist
New Horizon Co-op
Grande Prairie, AB
- Full-time
New Horizon Co-op is hiring an Asset Protection Specialist at our Downtown Food Store in Grande Prairie, Alberta.
Added 59 mins ago
T
Financial Crime Risk Investigative Analyst
TD
Toronto, ON
- Full-time
The AML Financial Crime Risk Investigative Analyst provides AML analytical and/or operations process support within a defined area. As a key resource and specialist, you will build and…
Added 1 hour ago
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Sr Manager, Compensation - Technology & Operations
BMO
Toronto, ON
- Full-time
…operational work to deliver program objectives and/or minimize risk. This is a Toronto-based hybrid opportunity, requiring on-site presence at least three days a week. This…
Added 1 hour ago
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Group Manager, Finance - IDPP
TD
Toronto, ON
- Full-time
Provide strategic insights & propose solutions for the organizations they support that deliver superior risk adjusted profitability
Added 1 hour ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Cold Lake, AB
- Full-time
We’re looking for a Technical Specialist, Real Property Management who thrives in a dynamic environment and enjoys solving complex facility and infrastructure challenges. In this role, you…
Added 1 hour ago
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Mortgage Specialist
BMO
Duncan, BC · Nanaimo, BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
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Mortgage Specialist
BMO
BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
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Mortgage Specialist
BMO
Surrey, BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
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Mortgage Specialist
BMO
North Vancouver, BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
B
Mortgage Specialist
BMO
Kelowna, BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
B
Mortgage Specialist
BMO
Penticton, BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
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Mortgage Specialist
BMO
New Westminster, BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
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Mortgage Specialist
BMO
Vancouver, BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
B
Mortgage Specialist
BMO
Maple Ridge, BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
B
Mortgage Specialist
BMO
Burnaby, BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
B
Mortgage Specialist
BMO
Burnaby, BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 2 hours ago
PA
Network and Systems Specialist
Prodomax Automation Ltd.
Barrie, ON
- Full-time
Prodomax Automation Ltd. is currently seeking a NETWORK AND SYSTEMS SPECIALIST to join our team.
Added 3 hours ago
CP
Process Technician
Catalent Pharma Solutions
Strathroy, ON · CAN-Strathroy ON Adair
- Full-time
…skills in your primary area and a secondary area, becoming a specialist in one and supporting others. You will assist in maintaining production schedules, ensuring compliance with safety…
Added 3 hours ago
J
Responsable Santé, Sécurité, Sûreté et Environnement / Health, Safety, Security, and Environment Lead
JLL
Bromont, QC · Montreal, QC · Sherbrooke, QC · CAN-CLIENT Bromont-IBM - Bromont
- Full-time
Added 3 hours ago
TN
Mortgage Agent
True North Mortgage
Windsor, ON
- Full-time
Track Record of sales as a Banker, Broker, or a Mobile Mortgage Specialist. Mortgage Underwriters can also be very successful in this role as well!!
Added 3 hours ago
TN
Mortgage Agent
True North Mortgage
Langley (District), BC · Langley, British Columbia
- Full-time
Track Record of sales as a Banker, Broker, or a Mobile Mortgage Specialist. Mortgage Underwriters can also be very successful in this role as well!!

Scotiabank

Learning Experience Designer

Toronto, ON, M5C 2W1, Canada

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Job details

Apply by: Oct 17, 2026
Posting language: English
Posted: Jul 16, 2026

Original job description

Requisition ID: 268014

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the Front-Line teams across the Client Experience Centers, Virtual and Retail Branch channels by designing and developing learning content that supports the organization’s service, capability‑building, and experience‑enhancement strategies. Ensures all deliverables are created and maintained in alignment with governing regulations, audit protocols, internal policies, and established standards.

As a Specialist, Learning Experience Designer, you will be responsible for developing learning content based on established learning frameworks

Is this role right for you? In this role, you will:

Understand and deliver a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Accountable for executing change requests for updated and new training content (including, but not limited to version accuracy, request requirements, document review for formatting and language standards, etc.).
Develop or advise the overall framework, design, strategy of courses, ensuring alignment with learning needs and service level agreements.
Perform all ADDIE Model tasks from start to finish when developing content.
Assist with the creation of facilitation decks.
Champion usability and accessibility of learning material by utilizing digital creation knowledge to develop accessible digital learning content.
Maintain learning programs to ensure up-to-date learning content, friendly usability, troubleshooting technical issues, etc. Provides end-user support and resolves low risk inquiries and concerns. Collaborates with the Learning Delivery team to execute courses and maintain existing learning programs.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
Champion a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Post-secondary education in Business, Digital Communications, or Adult Learning is an asset
Previous experience as an Instructional Designer or Learning Experience Design role
Advanced knowledge of Articulate Storyline, and/or other eLearning software
Advanced knowledge of Camtasia and/or Snagit as video editing software
Advanced knowledge of developing Accessibility according to AODA standard
Previous experience in Learning Management Systems
Previous experience in designing and developing digital learning content preferred
Web/ HTML Design is an asset

Working Conditions

Work in a standard office-based environment
The incumbent must work under tight deadlines, conflicting priorities and changing project requirements
Must be able to react quickly to resolve problems and work overtime on many occasions to meet project deadlines

Location(s): Canada : Ontario : Toronto || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Learning Experience Designer develops and maintains learning content for front-line teams using the ADDIE model to support service and capability-building strategies. They are responsible for ensuring all deliverables align with regulatory standards, accessibility requirements, and internal policies.

Requirements

Candidates should have previous experience in instructional design or learning experience roles and advanced proficiency in eLearning software like Articulate Storyline and video editing tools. A post-secondary education in Business, Digital Communications, or Adult Learning is considered an asset.

Skills

Instructional Design
Learning Experience Design
Articulate Storyline
Camtasia
Snagit
ADDIE Model
Accessibility
AODA Standard
Learning Management Systems
Digital Learning Content
HTML
Web Design
Facilitation
Technical Troubleshooting
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Learning Experience Designer
Instructional Design
ADDIE Model
Articulate Storyline
Camtasia
Snagit
AODA
Accessibility
Learning Management Systems
HTML
Web Design
Digital Learning
Change Requests
Facilitation
Customer Experience
Banking
Compliance
Risk Management
Adult Learning
Business
Digital Communications
Operational Controls
Service Level Agreements
Technical Support
Content Development

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