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Added 14 mins ago
SR
AZ Driver
Sunbelt Rentals - Atlantic Canada
Toronto, ON · Etobicoke, ON
- Full-time
Branches chevron_right Drivers chevron_right Operations & Management chevron_right Technicians chevron_right Equipment Rental Specialist chevron_right Sales Support Office
Added 1 hour ago
Q
Power Systems Specialist I
Qualus
Bolton, ON
- Full-time
Coordinate proper project handoff between sales and operations/engineering.
Added 3 hours ago
C
Associate Controls Specialist,
Carrier
Coquitlam, BC
- $43,500 to $93,500 CAD / year
- Full-time
…who want a career, not just a shift. As an Associate Controls Specialist, you are entering the industry on the ground floor with a clear path to becoming an expert. We are looking for…
Added 4 hours ago
ME
Full Time - Used Gear Repair Specialist
Mountain Equipment Company
Kelowna, BC
- $21.4 to $22.2 CAD / hour
- Full-time
As a Used Gear Repair Specialist, you will help bring MEC Reuse and Gear Swap to life by creating a welcoming experience for members buying and selling quality second hand outdoor gear…
Added 4 hours ago
ME
Part Time - Used Gear Repair Specialist
Mountain Equipment Company
Kelowna, BC
- $21.4 to $22.2 CAD / hour
- Part-time
As a Used Gear Repair Specialist, you will help bring MEC Reuse and Gear Swap to life by creating a welcoming experience for members buying and selling quality second hand outdoor gear…
Added 5 hours ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Montreal, QC · Quebec, QC
- Full-time
The Supporter Engagement Specialist independently solicits and secures support from an account portfolio of donors, participants, companies and third-party groups, to help donors give in…
Added 6 hours ago
MG
Director, Legal & Loan Operations
MarshallZehr Group Inc.
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
Reporting to the Senior Vice President, Risk, Legal & Finance (the “SVP”), the Director, Legal & Loan Operations (the “Director”) will lead MarshallZehr’s legal and loan operations function…
Added 6 hours ago
M
Part Time - Used Gear Repair Specialist
MEC
Kelowna, BC
- $21.4 to $22.2 CAD / hour
As a Used Gear Repair Specialist, you will help bring MEC Reuse and Gear Swap to life by creating a welcoming experience for members buying and selling quality second hand outdoor gear…
Added 6 hours ago
M
Full Time - Used Gear Repair Specialist
MEC
Kelowna, BC
- $21.4 to $22.2 CAD / hour
- Full-time
As a Used Gear Repair Specialist, you will help bring MEC Reuse and Gear Swap to life by creating a welcoming experience for members buying and selling quality second hand outdoor gear…
Added 6 hours ago
TL
Sales Associate (Brick Specialist) – Ross Park Mall, Pennsylvania
the LEGO Group
Moose Jaw, SK
- Part-time
Part Time Sales Associate (Brick Specialist) - Ross Park Mall, Pittsburgh, PA
Added 6 hours ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
Able to independently advance sales to the closure of business contracts while seeking appropriate approvals per the sales operations process.
Added 7 hours ago
CR
Parts & Sales Support Specialist - Refrigeration & HVAC
CIMCO Refrigeration
Moncton, NB · NS · Dartmouth, NS
- Full-time
CIMCO is looking for a Parts & Sales Support Specialist to support our service, sales, and project teams across Atlantic Canada. This role is responsible for sourcing materials, preparing…
Added 7 hours ago
CB
Regional Operations Specialist
COBS Bread
Remote, Canada
- Full-time
- Remote
We are looking for a Regional Operations Specialist to join our Operations Team in the Prairies. This position reports to the Regional Operations Manager, Prairies and will provide high…
Added 7 hours ago
SL
Bilingual Document Specialist
Sun Life Québec
Montreal, QC
- Full-time
Join our Group Benefits Administration team as a Bilingual Document Specialist where you'll play a critical role in delivering exceptional customer experience through precise document…
Added 7 hours ago
SL
Bilingual Document Specialist
Sun Life Québec
Quebec, QC
- Full-time
Join our Group Benefits Administration team as a Bilingual Document Specialist where you'll play a critical role in delivering exceptional customer experience through precise document…
Added 7 hours ago
C
Leasing Specialist
CAPREIT
Victoria, BC
- Other
If this is you, come join our community as a Leasing Specialist.
Added 7 hours ago
A
Certificate Specialist
Aon
Toronto, ON
- Full-time
Aon is looking for a Bilingual Certificate Specialist to join our team. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and…
Added 7 hours ago
CB
Regional Operations Specialist
COBS Bread
AB · Edmonton, AB
- Full-time
We are looking for a Regional Operations Specialist to join our Operations Team in the Prairies. This position reports to the Regional Operations Manager, Prairies and will provide high…
Added 8 hours ago
E
Project Engineering Specialist
Epiroc
Sudbury, ON · Lively, ON
- Full-time
Join Our Team as a Project Engineering Specialist at Epiroc!
Added 8 hours ago
LA
Retail Planogram Specialist
Lordco Auto Parts
Port Coquitlam, BC
- $50,000 to $60,000 CAD / year
- Full-time
The Retail Planogram Specialist is responsible for developing, maintaining, and executing planograms that maximize sales, improve the customer shopping experience, and ensure consistent…
Added 9 hours ago
PC
Contract and Compliance Specialist
Powerhouse Controls Ltd
Cambridge, ON
- Full-time
Reporting to the Director of Business Operations, the Contract and Compliance Specialist owns the commercial administration of customer orders from the pre-award stage through to close-out.…
Added 9 hours ago
WR
Client Sales Specialist
W85th Rumble Boxing
Calgary, AB
- Full-time
Rumble Boxing West 85th is seeking a dynamic and results-driven Client Sales Specialist to join our team! You'll be responsible for driving sales of class packs and memberships, while also…
Added 9 hours ago
RB
Banking Advisor
Royal Bank of Canada
Miramichi, NB
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 9 hours ago
People Experience Specialist - Manufacturing & Distribution
Lush Handmade Cosmetics
Toronto, ON
The People Experience Specialist acts as a trusted advisor and plays an essential role in guiding and advising staff in North America on their resources, guidance on employee issues and…
Added 9 hours ago
CP
Master Data Analyst (12-month contract)
Champion Petfoods
AB · Greater Edmonton Metropolitan Area
- $86,000 to $115,000 CAD / year
- Contract
…consistent, and structured data is the foundation of efficient operations, accurate reporting, and successful new product…

Scotiabank

Learning Experience Designer

Toronto, ON, M5C 2W1, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Oct 17, 2026
Posting language: English
Posted: Jul 16, 2026

Original job description

Requisition ID: 268014

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the Front-Line teams across the Client Experience Centers, Virtual and Retail Branch channels by designing and developing learning content that supports the organization’s service, capability‑building, and experience‑enhancement strategies. Ensures all deliverables are created and maintained in alignment with governing regulations, audit protocols, internal policies, and established standards.

As a Specialist, Learning Experience Designer, you will be responsible for developing learning content based on established learning frameworks

Is this role right for you? In this role, you will:

Understand and deliver a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Accountable for executing change requests for updated and new training content (including, but not limited to version accuracy, request requirements, document review for formatting and language standards, etc.).
Develop or advise the overall framework, design, strategy of courses, ensuring alignment with learning needs and service level agreements.
Perform all ADDIE Model tasks from start to finish when developing content.
Assist with the creation of facilitation decks.
Champion usability and accessibility of learning material by utilizing digital creation knowledge to develop accessible digital learning content.
Maintain learning programs to ensure up-to-date learning content, friendly usability, troubleshooting technical issues, etc. Provides end-user support and resolves low risk inquiries and concerns. Collaborates with the Learning Delivery team to execute courses and maintain existing learning programs.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
Champion a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Post-secondary education in Business, Digital Communications, or Adult Learning is an asset
Previous experience as an Instructional Designer or Learning Experience Design role
Advanced knowledge of Articulate Storyline, and/or other eLearning software
Advanced knowledge of Camtasia and/or Snagit as video editing software
Advanced knowledge of developing Accessibility according to AODA standard
Previous experience in Learning Management Systems
Previous experience in designing and developing digital learning content preferred
Web/ HTML Design is an asset

Working Conditions

Work in a standard office-based environment
The incumbent must work under tight deadlines, conflicting priorities and changing project requirements
Must be able to react quickly to resolve problems and work overtime on many occasions to meet project deadlines

Location(s): Canada : Ontario : Toronto || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Learning Experience Designer develops and maintains learning content for front-line teams using the ADDIE model to support service and capability-building strategies. They are responsible for ensuring all deliverables align with regulatory standards, accessibility requirements, and internal policies.

Requirements

Candidates should have previous experience in instructional design or learning experience roles and advanced proficiency in eLearning software like Articulate Storyline and video editing tools. A post-secondary education in Business, Digital Communications, or Adult Learning is considered an asset.

Skills

Instructional Design
Learning Experience Design
Articulate Storyline
Camtasia
Snagit
ADDIE Model
Accessibility
AODA Standard
Learning Management Systems
Digital Learning Content
HTML
Web Design
Facilitation
Technical Troubleshooting
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Learning Experience Designer
Instructional Design
ADDIE Model
Articulate Storyline
Camtasia
Snagit
AODA
Accessibility
Learning Management Systems
HTML
Web Design
Digital Learning
Change Requests
Facilitation
Customer Experience
Banking
Compliance
Risk Management
Adult Learning
Business
Digital Communications
Operational Controls
Service Level Agreements
Technical Support
Content Development

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