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Added 12 mins ago
AI
BAS Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
BAS Specialist is the continuation of the BAS technician’s career at GDI Ainsworth. Intermediate technician is defined as one who has served between 6,000 – 18,000 hrs in the BAS industry.…
Added 12 mins ago
AI
Security Systems Application Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
Collaborate closely with the Project Manager and sales team during project turnover meetings to ensure a seamless transition and gather all necessary information for engineering.
Added 5 hours ago
UC
UNIQLO Richmond Centre - Job Fair - October 9th - Full Time Store Associates
Uniqlo Canada
Richmond, BC
- Full-time
The Store Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet…
Added 5 hours ago
UC
UNIQLO Job Fair in Mississauga - October 9th - Full Time Store Associates
Uniqlo Canada
Brampton, ON · Mississauga, ON
- Full-time
The Store Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet…
Added 6 hours ago
Investment & Personal Banking Specialist - Saint Lambert (6-months contract)
Scotiabank
Saint-Lambert, QC
As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network,…
Added 8 hours ago
CC
Corporate Partnerships, Senior Specialist
Canadian Cancer Society
Vancouver, BC
- $56,000 to $64,500 CAD / year
- Full-time
Job Title: Corporate Partnerships, Senior Specialist
Added 8 hours ago
Technical Inside Sales Specialist
Nanometrics Inc
Ottawa, ON
We are looking for a highly organized, technically minded Inside Sales Specialist to support our sales team. As part of the Sales Operations team, this role will serve as the critical…
Added 10 hours ago
LD
TECH Specialist
London Drugs Limited
Campbell River, BC
- $18.25 to $21.58 CAD / hour
- Other
The London Drugs team is on the hunt for client-focused technology experts to share their enthusiasm and their expertise for all-things relating to Computers, Audio Visual Equipment, Mobile…
Added 12 hours ago
RF
Customer Success Specialist
Radius Fire Protection
Richmond, BC
- Full-time
We are seeking a motivated and customer-focused individual to join our team as a Customer Success Specialist. In this role, you’ll play a key part in supporting the sales team while…
Added 13 hours ago
R
Mortgage Specialist
RBC
Nanaimo, BC · Parksville, BC
- Full-time
…personalized service, while your proven motivation and entrepreneurial sales style allows you to drive the business results you…
Added 13 hours ago
R
Banking Advisor
RBC
Temiskaming Shores, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 14 hours ago
IE
Specialist, Business Operations
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
We are seeking an entrepreneurial Business Operations Specialist to help strengthen the commercial growth and operational execution of the IMAX Enhanced business. This role is ideal for a…
Added 14 hours ago
S
Seasonal Retail Sales Consultant - Part Time - Laval, QC
Swarovski
Laval, QC
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 15 hours ago
AG
Work From Home
AO Globe Life
Remote, Canada
- Full-time
- Remote
Cutting-Edge Resources: Leverage industry-leading tools and technology to excel in your role.
Added 15 hours ago
AG
Work From Home
AO Globe Life
Remote, Canada
- Full-time
- Remote
Cutting-Edge Resources: Leverage industry-leading tools and technology to excel in your role.
Added 15 hours ago
AG
Work From Home
AO Globe Life
Remote, Canada
- Full-time
- Remote
Cutting-Edge Resources: Leverage industry-leading tools and technology to excel in your role.
Added 15 hours ago
AG
Work From Home
AO Globe Life
Remote, Canada
- Full-time
- Remote
Cutting-Edge Resources: Leverage industry-leading tools and technology to excel in your role.
Added 16 hours ago
CG
Customer Experience & Booking Specialist
Canadoor Garage Doors
Barrie, ON
- Full-time
Customer Experience & Booking Specialist (Full-Time)
Added 17 hours ago
A
Chromebook Sales Specialist
Acosta
Edmonton, AB
- Part-time
As a Chromebook Sales Specialist, you’ll excite customers and help spark sales for Chromebook by engaging store personnel and making products stand out on shelves.
Added 18 hours ago
SP
Platform and Security Growth Business Account Executive
Salesforce Partner Canada
Toronto, ON
- Full-time
Our Specialist Sales team thrives on a collaborative, value-driven selling approach. If you enjoy the excitement of closing deals while contributing to a supportive team environment, you'll…
Added 18 hours ago
KM
Employee Services & Relations Specialist/Spécialiste, Services et relations aux employés (GTA)
Konica Minolta Business Solutions, U.S.A., Inc.
Mississauga, ON
- Full-time
The Employee Services & Relations Specialist delivers exceptional HR support and program execution to employees and managers while fostering a positive and compliant workplace environment.…
Added 19 hours ago
A
Chromebook Sales Specialist
Acosta
Toronto, ON
- Part-time
As a Chromebook Sales Specialist, you’ll excite customers and help spark sales for Chromebook by engaging store personnel and making products stand out on shelves.
Added 19 hours ago
A
Chromebook Sales Specialist
Acosta
Woodbridge, ON
- Part-time
As a Chromebook Sales Specialist, you’ll excite customers and help spark sales for Chromebook by engaging store personnel and making products stand out on shelves.
Added 19 hours ago
A
Chromebook Sales Specialist
Acosta
Ottawa, ON
- Part-time
As a Chromebook Sales Specialist, you’ll excite customers and help spark sales for Chromebook by engaging store personnel and making products stand out on shelves.
Added 19 hours ago
A
Chromebook Sales Specialist
Acosta
Abbotsford, BC
- Part-time
As a Chromebook Sales Specialist, you’ll excite customers and help spark sales for Chromebook by engaging store personnel and making products stand out on shelves.

Scotiabank

Learning Experience Designer

Toronto, ON, M5C 2W1, Canada

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Applications open in a new tab.

Job details

Apply by: Oct 17, 2026
Posting language: English
Posted: Jul 16, 2026

Original job description

Requisition ID: 268014

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the Front-Line teams across the Client Experience Centers, Virtual and Retail Branch channels by designing and developing learning content that supports the organization’s service, capability‑building, and experience‑enhancement strategies. Ensures all deliverables are created and maintained in alignment with governing regulations, audit protocols, internal policies, and established standards.

As a Specialist, Learning Experience Designer, you will be responsible for developing learning content based on established learning frameworks

Is this role right for you? In this role, you will:

Understand and deliver a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Accountable for executing change requests for updated and new training content (including, but not limited to version accuracy, request requirements, document review for formatting and language standards, etc.).
Develop or advise the overall framework, design, strategy of courses, ensuring alignment with learning needs and service level agreements.
Perform all ADDIE Model tasks from start to finish when developing content.
Assist with the creation of facilitation decks.
Champion usability and accessibility of learning material by utilizing digital creation knowledge to develop accessible digital learning content.
Maintain learning programs to ensure up-to-date learning content, friendly usability, troubleshooting technical issues, etc. Provides end-user support and resolves low risk inquiries and concerns. Collaborates with the Learning Delivery team to execute courses and maintain existing learning programs.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
Champion a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Post-secondary education in Business, Digital Communications, or Adult Learning is an asset
Previous experience as an Instructional Designer or Learning Experience Design role
Advanced knowledge of Articulate Storyline, and/or other eLearning software
Advanced knowledge of Camtasia and/or Snagit as video editing software
Advanced knowledge of developing Accessibility according to AODA standard
Previous experience in Learning Management Systems
Previous experience in designing and developing digital learning content preferred
Web/ HTML Design is an asset

Working Conditions

Work in a standard office-based environment
The incumbent must work under tight deadlines, conflicting priorities and changing project requirements
Must be able to react quickly to resolve problems and work overtime on many occasions to meet project deadlines

Location(s): Canada : Ontario : Toronto || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Learning Experience Designer develops and maintains learning content for front-line teams using the ADDIE model to support service and capability-building strategies. They are responsible for ensuring all deliverables align with regulatory standards, accessibility requirements, and internal policies.

Requirements

Candidates should have previous experience in instructional design or learning experience roles and advanced proficiency in eLearning software like Articulate Storyline and video editing tools. A post-secondary education in Business, Digital Communications, or Adult Learning is considered an asset.

Skills

Instructional Design
Learning Experience Design
Articulate Storyline
Camtasia
Snagit
ADDIE Model
Accessibility
AODA Standard
Learning Management Systems
Digital Learning Content
HTML
Web Design
Facilitation
Technical Troubleshooting
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Learning Experience Designer
Instructional Design
ADDIE Model
Articulate Storyline
Camtasia
Snagit
AODA
Accessibility
Learning Management Systems
HTML
Web Design
Digital Learning
Change Requests
Facilitation
Customer Experience
Banking
Compliance
Risk Management
Adult Learning
Business
Digital Communications
Operational Controls
Service Level Agreements
Technical Support
Content Development

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