Manager, ABM Optimization

Requisition ID: 278706

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the ABM Distribution Strategy in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Assist in creating and owning the 3-5 year strategic plan for the Offsite ABM network which outlines their functionality, location identification and partnerships. Assist in the development and execution of the Offsite ABM network strategy by directing the development and definition of ABM products and services. In addition, identify and prioritize optimization opportunities and new products including: hardware/software requirements, functional opportunities, product enhancements, sales strategies, positioning alternatives, marketing plans, pricing plans and streamlining operational costs. Complete budget and financial analysis (P&L) for the Offsite network Develop revenue and sales forecasts, while also overseeing the development and implementation of approved projects. Ensure contracts are executed and negotiated to protect the bank’s interests and responsible for all off-premises ABM lease agreements Lead team to motivate and develop individual and team performance. Fosters a strong, positive team environment, driving employee empowerment, innovation and a high degree of engagement. Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. Actively pursue effective and efficient operations of the respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Champion a high performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Bachelor degree, preferably with a focus in business
• 2-3 years experience as a strategic leader for an organization managing the research, analytics and reporting associated with competitive activity and industry trends
• Comprehensive knowledge and understanding of banking operations and processes
• Thorough knowledge of the Canadian Banking financial services marketplace, customer segments, and the Bank’s relative competitive position within those market areas
• Strong analytics capability with proven experience in leveraging data insights
• Collaboration and relationships building skills with internal partners including Real Estate
• Strong communication skills and ability to communicate complex information to various audiences
• Demonstrated interpersonal skills in working with a variety of people and ability to educate, influence, negotiate and to work independently and within a larger team
• Ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights and develop solutions
• Ability to frame projects and establish required governance to move projects forward and engage appropriate resources from within the team, the bank and externally as required
• Strong influencing and communication skills to act professionally, calmly and persuasively when dealing with key internal stakeholders. Viewed as a trusted advisor with a successful track record in building and maintaining strong relationships at all levels of the organization

Working Conditions

• Work in a standard office-based environment; non-standard hours are a common occurrence.  Limited travel domestically & internationally.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.