Jobs in Canada

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Added 1 min ago
Highway Field Inspector
Department of Transportation and Infrastructure
Steinbach, MB · Winnipeg, MB · Carman, MB
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 3 mins ago
Highway Field Inspector
Department of Transportation and Infrastructure
Birtle, MB · Boissevain, MB · Portage la Prairie, MB · Brandon, MB
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 5 mins ago
Highway Field Inspector
Department of Transportation and Infrastructure
Arborg, MB · Ashern, MB · Dauphin, MB
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 15 mins ago
LH
2600002989 - Education Associate
Lakeridge Health
Oshawa, ON
- Internship
The Education Associate works collaboratively with the appropriate individuals (Learners, Preceptors, Education Leads, Leadership, etc.) to co-ordinate and support Learner placements across…
Added 15 mins ago
RI
Accounts Payable Technician - Freight
Recochem Inc.
Milton, ON
- $50,000 to $65,000 CAD / year
- Full-time
Tuition assistance program – support for continued education and professional development.
Added 15 mins ago
GO
Tenant Services Coordinator
Government of Manitoba
Churchill, MB
- Full-time
Reporting to a Program Manager, the Tenant Services Coordinator (TSC) provides support and services to tenants to achieve and sustain successful tenancies within an assigned portfolio of…
Added 15 mins ago
GO
Senior Project Manager and Project Manager
Government of Manitoba
Winnipeg, MB
- Full-time
The Department of Municipal and Northern Relations is seeking qualified individuals to fill the Senior Project Manager, and Project Manager positions within the Agreement Management Unit…
Added 15 mins ago
BD
EXT ESP Temporary Child and Youth Worker
Bluewater District School Board
Chesley, ON
- Temporary
Implementation of strategies to support students with social-emotional and/or behavioural needs with attention on communication, personal management, and social skill acquisition in order…
Added 15 mins ago
BS
Manager, Education Systems & Analytics
Burnaby School District - SD41
Burnaby, BC
- Full-time
…social responsibility, and leadership. In addition, our staff support the successful operation of our school facilities. Our District also provides lifelong learning opportunities to more…
Added 15 mins ago
OD
FR 5% Elem Contract, Grade 7, History/Geography (Tues 1:30-2:30)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Nepean, ON
- Contract
Ideal candidates will support the fulfillment of the Ottawa-Carleton District School Board’s (OCDSB) Strategic Plan to enhance the quality of education in the school, and the District, by…
Added 15 mins ago
UO
Assistant Professor of Teaching - Physics and Astronomy
University of British Columbia
Vancouver, BC · UBCV | Hennings Building (HENN)
- Full-time
…student learning, and to share what you learn with colleagues. To support you in this work, UBC offers funding opportunities and programs to develop practical expertise through the…
Added 15 mins ago
N
Department Manager (Niagara-on-the-lake Nike Store)
Nike
Niagara-on-the-Lake, ON · NFS CA NIAGARA ON THE LAKE
- $27.47 to $29 CAD / hour
- Full-time
As a Department Manager, you'll lead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll…
Added 15 mins ago
Retail Experience Lead
Fire & Flower Inc.
Ottawa, ON
All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible…
Added 15 mins ago
Apatisiiwin Skills Development - Program Development Officer
Cree Nation Government
QC
In collaboration with the Manager of Programs, manage program budgets, related to a geographic territory, a type of clientele or an economic sector of activity.
Added 15 mins ago
Regional Manager of In.Business
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
The Regional Manager of In.Business will collaborate with the Director, Business Operations, to focus on high school student recruitment and encourage the study of business and related…
Added 15 mins ago
CT
Senior Planner
Creation Technologies
Vancouver, BC
- Full-time
…Planner works with the BU Supply Chain Director, BU Planning Manager, or both in achieving Planning-related deliverables, as per best practice, to align with Creation Performance…
Added 15 mins ago
KC
Registered Practical Nurse
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Kingston, ON
- Full-time
Vacation, Personal Days, Sick Days and Education time
Added 15 mins ago
CF
Manager, AML Compliance
CI Financial
Toronto, ON
- Full-time
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs
Added 15 mins ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
…Columbia. As part of the Digital Patient & Provider Experience Program, you'll help advance innovative digital solutions that improve access to care, enhance provider experiences, and…
Added 15 mins ago
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Treasury & Payment Solutions Strategy Internship, Summer 2027 (4 months)
BMO
Toronto, ON · FCP
- Full-time
Provides support for the investigation, analysis & documentation of program risks.
Added 15 mins ago
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Senior Manager-Operations
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The Senior Manager leads through managers and supervisors, establishes clear performance expectations, and builds the organizational capability needed to support growth and changing program…
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OD
Registered Early Childhood Educator (RECE) - TERM - Connaught PS (2:45pm to 6:00pm)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Part-time
The successful candidate must have good communication skills in order to effectively communicate with parents, staff, and students
Added 15 mins ago
BD
EXT ESP Permanent Child and Youth Worker
Bluewater District School Board
Chesley, ON
- Full-time
Implementation of strategies to support students with social-emotional and/or behavioural needs with attention on communication, personal management, and social skill acquisition in order…
Added 15 mins ago
CS
26-204 Before and After School Care Assistant
Chilliwack School District No. 33
Chilliwack, BC
- Internship
Under the direction of the District Principal and Program Manager, the Before & After School Care Assistant will provide general supervision to children in the classroom and on the school…
Added 15 mins ago
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Project Manager
Robertson & Company Ltd.
Toronto, ON
- Contract
Oversee the governance and integrity of the program’s "Golden Source" data repository, managing client account mappings and product scopes across multiple stakeholder systems.

Scotiabank

Manager, Advisor Excellence, Business Banking - Toronto

Toronto, ON, M5C 2W1, Canada

Apply on jobs.scotiabank.com About employer

Applications open in a new tab.

Job details

Experience: 2 years relevant work experience in a Business Banking environment.
Posting language: English
Posted: Nov 10, 2026

Original job description

Requisition ID: 278974

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Position: Manager, Advisor Excellence / Business Banking Business Banking / Canadian Banking

Purpose

The Manager, Advisor Excellence, contributes to the overall success of the Advisor Excellence Team in Business Banking, ensuring specific individual goals, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

The Manager, Advisor Excellence, contributes to the development and implementation of multi-segmented multi-channel training plans to support Business Banking’s achievement of strategic objectives. Collaborating with key stakeholders, the incumbent will be the primary conduit for the execution of advisor facing development initiatives and will play a key support role in developing training resources designed to improve Business Banking advisor effectiveness. This will include conducting needs analysis, supporting the design of learning programs, evaluating learning, and tracking/reporting results.

In addition, the role will work closely with Business Banking team members to gather the various inputs required to develop and prepare business updates/dashboards used to communicate progress of effectiveness initiatives to senior management, business partners, and the Business Banking salesforce.

Accountabilities

Champions a client-driven culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Training and Development

Supports the Senior Manager in the identification of training plans by staying aligned with business line objectives, consulting with internal stakeholders, and leveraging metrics & business data.
Supports the Senior Manager in the design and development of education solutions by identifying requirements, program design & materials, coordinating stakeholders demands and demonstrating flexibility within the business line demands.
Delivers the programs within established timelines without compromising quality and experience.
Develops productive relationships with various internal partners, vendors and project managers to better understand emerging trends that will impact advisor excellence.
Supports the implementation of approved projects to ensure that business goals are met, knowledge is transferred to others and business risk is managed.

Workforce Optimization

Supports the Senior Manager by managing assigned projects related to the implementation of new tools, processes, enhancements, and activities to improve customer service, selling effectiveness, advice effectiveness, capacity and customer satisfaction.
Provides effective change management support to advisors by ensuring communications and training programs contain clear content and address obstacles/challenges experienced through the evolution of the Business Banking strategy.
Coordinates feedback related to communication/training from front line sales, support staff, and external contacts including clients to identify best practices, drivers of business success and client satisfaction, barriers to effective service and advice, and sharing with management.
Manages the inventory of Business Banking sales tools and resources, always ensuring their performance and availability supports the delivery of excellent customer experiences.

Customer Experience Research, Measurement and Reporting

Consolidates and communicates cPulse results to senior management as a basis to drive continuous improvement in sales and service.
Conducts evaluations, develops reporting metrics, assesses ROI and prepares reports that include recommendations for future systems and training enhancements.
Manages test environments, such as pilots, by conducting reviews and analyzing employee and client reactions to changes in the customer experience or associated advice and service processes.
Provides recommendations for national implementation based on testing results.
Works directly with internal/external partners to develop and maintain resources for the different Business Banking related internal resources e.g. Intralink, RCfB
Ensures Business Banking-related information published internally and externally (e.g. scotiabank.com, Viva Engage, RCfb) is current, relevant, and presented in a user-friendly format.

Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Champions a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/values/business strategy and managing succession and development planning for the team.

Primary Manager: Senior Manager, Advisor Excellence

Direct Reports: None

Dimensions:

Canadian Retail Business Banking
Supporting customer facing Business Banking advisors ~ 750
Working under the direction of the Senior Manager, Advisor Excellence, the incumbent is expected to function independently on a defined task, while ensuring management is kept informed and that problems and issues are escalated appropriately.
High degree of interdependency with multiple stakeholders and subject matter experts.

Under the direction of the Senior Manager, must respond to immediate, ad hoc requests from management and senior management.

Education / Experience / Other Information

Educational Experience:

Post-secondary degree in related discipline or equivalent experience.

Work Experience:

2 years relevant work experience in a Business Banking environment.
Experience in learning and development would be an asset

Functional Competencies:

Excellent understanding and knowledge of the Business Banking segment, including policies and processes, servicing model, sales force, and products.
Thorough knowledge of Canadian Banking strategy and business objectives.
Strong communication skills with a focus on writing and editorial competence
Excellent understanding of the Bank’s informal/formal organization structure from both EO and field perspectives.
Knowledge of project planning and tracking techniques.

Advanced knowledge of Microsoft Office Suite including spreadsheet functions and analytics

Work Experience:

Work in a standard office-based environment; non-standard hours are a common occurrence

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply on jobs.scotiabank.com About employer

More about this job

Responsibilities

Develop and deliver training and advisor development initiatives, coordinating with stakeholders to improve Business Banking advisors’ effectiveness, customer service, and sales outcomes. Evaluate programs and pilots, analyze customer and employee feedback, maintain sales resources, and report results and recommendations to management.

Requirements

Requires a post-secondary degree in a related discipline or equivalent experience, plus two years of relevant experience in a Business Banking environment; learning and development experience is an asset. Candidates should understand Business Banking products, policies, processes, and strategy, and have strong communication, project planning, analytical, and Microsoft Office skills.

Skills

Business Banking
Learning And Development
Training Program Design
Needs Analysis
Project Management
Change Management
Stakeholder Collaboration
Business Reporting
Data Analysis
Sales Effectiveness
Communication
Editorial Writing
Microsoft Office
Risk Management
Regulatory Compliance

Visa sponsorship

Not detected in the job text

Keywords

Business Banking
Canadian Banking
Advisor Excellence
Learning And Development
Training Plans
Needs Analysis
Learning Program Design
Training Materials
Workforce Optimization
Change Management
Sales Effectiveness
Customer Experience
cPulse
Pilot Testing
ROI Measurement
Business Dashboards
Metrics And Reporting
Microsoft Office Suite
Spreadsheet Functions
Project Planning
Sales Tools And Resources
Operational Risk Management
Regulatory Compliance
AML/ATF
Business Conduct

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Work requirements

Jobs in Canada