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Added 5 mins ago
Senior Project Manager (Tech/IoT)
Blackstone Energy Services Inc.
Toronto, ON · Greater Toronto Area, Canada
Full-time
The Senior Project Manager is responsible for leading and executing complex IoT projects across the Ontario region within Blackstone Energy Services’ portfolio. This role involves managing…
Added 5 mins ago
Technical Product Manager - AI
Fortra
Canada
Full-time
We are seeking a strategic and driven AI Product Manager to join our team at Fortra. This role combines market, customer, and technical leadership to define, build, and launch AI-powered…
Added 5 mins ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 5 mins ago
AI Solutions Architect
Altis Technology
Toronto, ON · Greater Toronto Area, Canada
$180,000 to $185,000 CAD / year
Full-time
…work closely with product, engineering, data, security, and business leaders to architect innovative solutions that support advanced analytics, machine learning, GenAI, and intelligent…
Added 5 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
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Title: Project Manager, Sales Enablement & Executive Customer Engagement
Added 5 mins ago
Financial Manager - PLM (Product Line Mgmt)
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We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 5 mins ago
Logistics Operations Manager
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Full-time
As a Contract Logistics Operations Manager at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the…
Added 5 mins ago
Program Manager, WSIB Programs, Ontario
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$100,000 to $125,000 CAD / year
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Added 5 mins ago
Store Allocations Analyst
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The Assistant Manager, Store Allocation supports in-season allocation and trading strategies by executing initial allocations and weekly replenishments. This role ensures the right products…
Added 5 mins ago
AI Solutions Engineer - Intellectual Property
Patsnap
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£80 to £95 GBP / year
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Strong professional experience within Intellectual Property, patents or patent intelligence.
Added 6 mins ago
Analyst, Payroll (Contract)
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…pipeline in the United States, you will sharpen your Cultural Intelligence (CQ) by collaborating with international experts and diverse local communities. We offer a values-based culture…
Added 6 mins ago
Senior Website Project Manager
Kanopi
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Added 6 mins ago
Manager, Finance & Operations
BDO
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Added 6 mins ago
Manager, Product Management (Agentic Commerce + Commercialization)
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Manager, Product Management (Agentic Commerce + Commercialization)Who is Mastercard?
Added 6 mins ago
Operations Consultant - Flex
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Added 32 mins ago
Analyst, Payroll (Contract)
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Toronto, ON
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Added 32 mins ago
Branch Manager
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Added 34 mins ago
Account Manager (Insurance Advisor)
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Added 35 mins ago
In Store Bakery - Baker
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Added 35 mins ago
Organizational Change and Transformation Manager
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The Organizational Change & Transformation Manager will work closely with client executives, program and project managers, technical teams, business leaders, and end users to ensure…
Added 50 mins ago
Compensation and Benefits Specialist
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…continuous improvement. Leveraging organizational data, market intelligence, and industry best practices, the Specialist develops recommendations, business cases, and strategic advice to…
Added 50 mins ago
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Apply business practices and communication skills to improve customer service.
Added 1 hour ago
Senior Manager Enterprise Automation | Contract until September 2027
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Provide people leadership for a blended team of FTEs, contractors, product managers, business analysts, project managers, and technical delivery partners.
Added 1 hour ago
Front End - Clerk All Purpose Grid B SW
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What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 hour ago
Execution Contract Manager
Veolia | North America
Oakville, ON
Full-time
Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to…

Scotiabank

Manager, Analytics

Toronto, ON, M5H 1H1, Canada

Apply by: Oct 10, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

Requisition ID: 274033

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

The Business Analytics Channels & Servicing Team partners with channel management and transformation stakeholders to deliver a comprehensive view of customer sales and service touchpoints across digital, branch, contact centre, ABM, and other assisted channels. This work influences how Scotiabank measures, improves, and transforms customer experiences across key journeys such as onboarding, investment management, service resolution, and cross-channel engagement.
The primary function of this role is to support cross-channel partners by prioritizing and managing analytics projects through the full project lifecycle and delivering high-impact analytical outputs, including dashboards, case studies, models, reusable data assets, and executive-ready insights that inform business decisions.
This is a high-visibility role for someone who enjoys combining technical analytics, business strategy, and clear communication. The successful candidate will be supported in performing complex analysis, translating findings into clear recommendations, and building trusted relationships with partners and senior leaders across different levels of technical expertise.

Is this role right for you? - In this role you will:

Analytics Project Management

In this role, you will work collaboratively with business partners to understand their needs, explore business problems, create analytics solutions, and share insights in ways that are clear, practical, and useful.
Manage projects through the full project lifecycle, including
Scope out projects by creating requirements, timelines, project scope, etc.
Create scalable analytical outputs, including new data sets, dashboards, reusable data assets, actionable insights, and deep-dive analytics that support business growth, transformation priorities, and improved customer outcomes.
Create artifacts, such as project plans, documentation, data lineage, metadata, metrics definitions etc.
Present analytical outputs using clear storytelling, compelling visuals, and practical recommendations that help business partners and senior stakeholders make informed decisions.
Build inclusive, cross-functional connections across data requests from diverse teams to reduce duplication, streamline priorities, and create shared value across channels and business partners.

2. Stakeholder Management

Act as a trusted analytics partner with Channel teams, including Digital, Branch, Contact Centre, ABM, and other key stakeholders, by listening to business needs, identifying opportunities, and recommending data-driven solutions.
Share findings and recommendations with senior leadership in scheduled and ad hoc forums, using clear visuals, slides, and storytelling to create understanding, invite discussion, and support informed decisions.
Engage in regular meetings with business lines and functional stakeholders to understand their priorities, share perspectives, and suggest data analysis or visualizations that help support business growth.
Collaborate with other Data, Technology, and Analytics partners
Promote data literacy with partners and key stakeholders by helping build shared understanding of available data, tools, and analytical approaches.
Encourage data-informed decision-making by making insights accessible, relevant, and actionable for a range of audiences.

What's in it for you?

Proactively suggest project ideas, data process improvements, or value opportunities
Investigate and become an expert in available data sources, determine how they can be transformed and interpreted for analysis, identify gaps, and develop action plans to address them.
Develop reusable and scalable data assets using business acumen, statistical methods, visualization techniques, and modern analytics tools.
Conduct analysis using descriptive or advanced techniques on massive volumes of structured and unstructured data to create actionable insights
Collaborate with business stakeholders and technical partners to establish trends, understand performance, identify opportunities for growth, and provide actionable insights
Develop analyses, reports, and insights that help partners make tactical, operational, and strategic decisions in support of business goals.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

Education in Business, Computer Science, Computer/Software Engineering, Mathematics, Analytics, or a related field, or equivalent practical experience
Strong communication skills, with the ability to explain insights clearly to technical and non-technical audiences
End-to-end analytics experience, including exploring, cleaning, aggregating, and consolidating data; creating analytical outputs; synthesizing information in easy-to-understand formats; and communicating findings to business partners
Project management skills or experience coordinating work across multiple priorities, partners, or deliverables
Experience querying and working with large data sets, with exposure to an Enterprise Data Lake, Enterprise Data Warehouse, or Cloud environment considered an asset
Ability to manage the planning, processes, and coordination of multiple projects
Experience with data visualization tools such as Power BI, Looker, Tableau, Genie, or similar platforms
Experience with at least one programming or querying language, such as SQL, Python, R, SAS, BigQuery, or Databricks
Experience in banking, financial services, or another customer-focused industry
Experience in contact centre, branch, digital, or channel performance analytics
Experience building models, analytical frameworks, or decision-support tools

Working Conditions:

Work in a standard office-based environment; occasional non standard hours may be required to meet business or reporting deadlines.
Location: 44 King St West, Toronto
Hours: Monday - Friday, 9 am - 5 pm EST

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager, Analytics will lead cross-channel analytics projects through the full lifecycle to deliver actionable insights and dashboards that inform business strategy. They will act as a trusted partner to stakeholders, translating complex data findings into clear recommendations to support growth and customer experience improvements.

Requirements

Candidates should have a degree in a quantitative field and extensive experience in end-to-end analytics, including data cleaning, modeling, and visualization. Strong project management skills and proficiency in querying languages like SQL or Python are essential for success in this role.

Skills

Analytics
Project management
Data visualization
SQL
Python
R
SAS
Power BI
Looker
Tableau
Data storytelling
Stakeholder management
Business strategy
Financial services
Data modeling
Communication

Visa sponsorship

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Keywords

Analytics
Project Management
Business Intelligence
Data Visualization
SQL
Python
R
SAS
BigQuery
Databricks
Power BI
Looker
Tableau
Genie
Enterprise Data Lake
Enterprise Data Warehouse
Cloud Computing
Financial Services
Banking
Customer Experience
Data Literacy
Statistical Methods
Data Lineage
Metadata
Metrics Definitions
Stakeholder Management
Business Strategy
Cross-functional Collaboration
Data-driven Decision Making
Reporting

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