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Added 11 mins ago
Payroll Advisor - People & Culture
TELUS
Calgary, AB · Edmonton, AB · Burnaby, BC · Vancouver, BC · Toronto, ON · Montreal, QC
…delivery of our products and services. Your insightful portfolio analytics and recommendations and knowledge of our processes and areas for opportunity will influence strategic decisions…
Added 11 mins ago
TO
Campaign Manager - Client Facing
Triumphs of Talent
Toronto, ON
- Full-time
Analyze campaign performance data and provide actionable insights for optimization.
Added 11 mins ago
CE
Account Manager, Content Distribution
Corus Entertainment
Toronto, ON
- Full-time
…streaming platforms and free ad-supported channels. As Account Manager, Content Distribution, you will play a key role in growing and protecting that reach. You will help expand our digital…
Added 11 mins ago
WT
Product Marketing Manager
WELLSTAR Technologies
Toronto, ON
- Full-time
Reporting to the VP Marketing, we are hiring a Product Marketing Manager to lead product marketing for our Nexus AI™ platform. You will translate complex clinical AI capabilities into…
Added 11 mins ago
ME
Buyer, Investments
Media Experts
Toronto, ON
- Full-time
…their buying group, as well as prepare or assist the Supervisor/Manager in preparing all written documentation for the Planner or Client (e.g.: pre-buy/post-buy reports, media…
Added 11 mins ago
GL
Ecommerce Growth Manager
Groupe Lemur, Inc
Montreal, QC
- Full-time
We are seeking a dynamic and results-driven Ecommerce Growth Manager to oversee the daily operations of Groupe Lemur’s ecommerce storefronts, Petit Lem and Miles the Label. This role will…
Added 41 mins ago
OS
Marketing Director
OneRiver Software
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Establish marketing analytics, attribution, and performance reporting.
Added 41 mins ago
T
Business Intelligence Specialist
TD
Ottawa, ON · Toronto, ON
- Full-time
Analytics, Insights, & Artificial Intelligence
Added 56 mins ago
4E
Sr. Data Analyst
407 ETR
Woodbridge, ON
- Full-time
· Collaborate and assist the Senior Manager of Analytics & Reporting in enhancing monthly and quarterly reporting for management, audit committee, and board of directors for better…
Added 1 hour ago
UT
Vendor Manager - #26-27112
US Tech Solutions
Toronto, ON
- $60 to $65 CAD / hour
- Contract
The Procurement Manager, Sourcing & Contracting, is responsible for leading complex procurement initiatives from strategy development through sourcing, negotiations, approvals, and contract…
Added 1 hour ago
WC
Manager, Sourcing - IF (Category - Food, Temp - 12 months Contract)
Walmart Canada
Mississauga, ON
- Contract
…customers. Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans. Strive for Excellence: Consistently raises…
Added 1 hour ago
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Fuel Accounting Analyst
Couche-Tard
Laval, QC
- Full-time
…seasoned professionals provide guidance, support, and valuable insights to help you reach your full…
Added 1 hour ago
TI
Senior Technical Program Manager
TruVs Inc
Surrey, BC
- Full-time
As a Senior Technical Program Manager, you will play a critical role in supporting enterprise-scale cloud infrastructure capacity planning and resource optimization initiatives.
Added 1 hour ago
W
Technicien(ne) en amélioration continue de qualité / Quality Continuous Improvement (QCI) Tech - French
Wonderbrands
Longueuil, QC
- Full-time
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 1 hour ago
Manager, Business Risk Management, Global Insurance
Scotiabank
Toronto, ON
Contributes to the effective execution of first-line non-financial risk programs for Global Insurance. The Manager executes assigned risk and control activities directly for Global…
Added 1 hour ago
FT
Programmatic Specialist
Fathom Talent Group
Toronto, ON
- Full-time
o Optimize campaigns using performance insights, A/B testing, and platform best practices.
Added 1 hour ago
E
Total Rewards Manager
Epiroc
Mississauga, ON
- Full-time
The Total Rewards Manager - USA/CAN is responsible for managing compensation governance, operations, compliance, and continuous improvement for the United States and Canada. This role…
Added 1 hour ago
OM
Director, Audience Strategy
Omnicom Media
Toronto, ON
- Full-time
Using your technical expertise and analytics skills you will support a talented team of analysts on segment creation, activation, manage operational issues, and collaborate on the…
Added 1 hour ago
VC
Consultant
Veritas Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Contribute actively to strategic and creative discussions, bringing culturally aware ideas supported by research and insights.
Added 1 hour ago
O
Senior Marketing Manager
Obakki
Vancouver, BC
- Full-time
The Senior Marketing Manager plays a critical leadership role at Obakki, owning the day-to-day execution of marketing across channels while managing and developing the marketing team. This…
Added 1 hour ago
Specialist, Business Development
Miller Thomson
Toronto, ON
…strategy into execution. Reporting to the Business Development Manager, Disputes Group, you'll work with the national Markets team on events, client outreach programs, thought leadership,…
Added 1 hour ago
T
Research Machine Learning Scientist II (B3617)
TD
Toronto, ON
- Full-time
Analytics, Insights, & Artificial Intelligence
Added 1 hour ago
C
Senior Manager, Incident Management
CIBC
Toronto, ON
- Full-time
…practices and protecting the client experience. As a Senior Manager, Incident Management, you’ll lead the end-to-end management of production issues, from identification and triage through…
Added 1 hour ago
AS
Senior Product Designer - Digital Banking & Financial Services (Canada only)
Aequilibrium Software Inc.
Remote, Canada
- $70 to $100 CAD / hour
- Contract
- Remote
Combine research with analytics, member feedback and support insights to identify friction.

Scotiabank

Manager, Analytics

Toronto, ON, M5H 1H1, Canada

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Job details

Posting language: English
Posted: Sep 24, 2026

Original job description

Requisition ID: 274033

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

The Business Analytics Channels & Servicing Team partners with channel management and transformation stakeholders to deliver a comprehensive view of customer sales and service touchpoints across digital, branch, contact centre, ABM, and other assisted channels. This work influences how Scotiabank measures, improves, and transforms customer experiences across key journeys such as onboarding, investment management, service resolution, and cross-channel engagement.
The primary function of this role is to support cross-channel partners by prioritizing and managing analytics projects through the full project lifecycle and delivering high-impact analytical outputs, including dashboards, case studies, models, reusable data assets, and executive-ready insights that inform business decisions.
This is a high-visibility role for someone who enjoys combining technical analytics, business strategy, and clear communication. The successful candidate will be supported in performing complex analysis, translating findings into clear recommendations, and building trusted relationships with partners and senior leaders across different levels of technical expertise.

Is this role right for you? - In this role you will:

Analytics Project Management

In this role, you will work collaboratively with business partners to understand their needs, explore business problems, create analytics solutions, and share insights in ways that are clear, practical, and useful.
Manage projects through the full project lifecycle, including
Scope out projects by creating requirements, timelines, project scope, etc.
Create scalable analytical outputs, including new data sets, dashboards, reusable data assets, actionable insights, and deep-dive analytics that support business growth, transformation priorities, and improved customer outcomes.
Create artifacts, such as project plans, documentation, data lineage, metadata, metrics definitions etc.
Present analytical outputs using clear storytelling, compelling visuals, and practical recommendations that help business partners and senior stakeholders make informed decisions.
Build inclusive, cross-functional connections across data requests from diverse teams to reduce duplication, streamline priorities, and create shared value across channels and business partners.

2. Stakeholder Management

Act as a trusted analytics partner with Channel teams, including Digital, Branch, Contact Centre, ABM, and other key stakeholders, by listening to business needs, identifying opportunities, and recommending data-driven solutions.
Share findings and recommendations with senior leadership in scheduled and ad hoc forums, using clear visuals, slides, and storytelling to create understanding, invite discussion, and support informed decisions.
Engage in regular meetings with business lines and functional stakeholders to understand their priorities, share perspectives, and suggest data analysis or visualizations that help support business growth.
Collaborate with other Data, Technology, and Analytics partners
Promote data literacy with partners and key stakeholders by helping build shared understanding of available data, tools, and analytical approaches.
Encourage data-informed decision-making by making insights accessible, relevant, and actionable for a range of audiences.

What's in it for you?

Proactively suggest project ideas, data process improvements, or value opportunities
Investigate and become an expert in available data sources, determine how they can be transformed and interpreted for analysis, identify gaps, and develop action plans to address them.
Develop reusable and scalable data assets using business acumen, statistical methods, visualization techniques, and modern analytics tools.
Conduct analysis using descriptive or advanced techniques on massive volumes of structured and unstructured data to create actionable insights
Collaborate with business stakeholders and technical partners to establish trends, understand performance, identify opportunities for growth, and provide actionable insights
Develop analyses, reports, and insights that help partners make tactical, operational, and strategic decisions in support of business goals.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

Education in Business, Computer Science, Computer/Software Engineering, Mathematics, Analytics, or a related field, or equivalent practical experience
Strong communication skills, with the ability to explain insights clearly to technical and non-technical audiences
End-to-end analytics experience, including exploring, cleaning, aggregating, and consolidating data; creating analytical outputs; synthesizing information in easy-to-understand formats; and communicating findings to business partners
Project management skills or experience coordinating work across multiple priorities, partners, or deliverables
Experience querying and working with large data sets, with exposure to an Enterprise Data Lake, Enterprise Data Warehouse, or Cloud environment considered an asset
Ability to manage the planning, processes, and coordination of multiple projects
Experience with data visualization tools such as Power BI, Looker, Tableau, Genie, or similar platforms
Experience with at least one programming or querying language, such as SQL, Python, R, SAS, BigQuery, or Databricks
Experience in banking, financial services, or another customer-focused industry
Experience in contact centre, branch, digital, or channel performance analytics
Experience building models, analytical frameworks, or decision-support tools

Working Conditions:

Work in a standard office-based environment; occasional non standard hours may be required to meet business or reporting deadlines.
Location: 44 King St West, Toronto
Hours: Monday - Friday, 9 am - 5 pm EST

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager, Analytics will lead the full project lifecycle for business analytics initiatives, delivering actionable insights and dashboards to support cross-channel customer experience improvements. They will act as a trusted partner to stakeholders, translating complex data findings into strategic recommendations that inform business decisions.

Requirements

Candidates should possess a degree in a quantitative field or equivalent experience, along with strong project management and communication skills. Proficiency in data querying languages, visualization tools, and experience within the financial services or customer-focused industries is required.

Skills

Project management
Data analysis
SQL
Python
R
SAS
Power BI
Tableau
Looker
Data visualization
Stakeholder management
Business strategy
Data storytelling
Financial services
BigQuery
Databricks

Visa sponsorship

Not detected in the job text

Keywords

Analytics
Project Management
Business Intelligence
Data Modeling
SQL
Python
R
SAS
Power BI
Tableau
Looker
BigQuery
Databricks
Data Lake
Data Warehouse
Financial Services
Banking
Customer Experience
Stakeholder Management
Data Visualization
Data Literacy
Strategic Planning
Operational Analysis
Channel Management
Digital Analytics
Branch Analytics
Contact Centre Analytics
Data Lineage
Metadata
Metrics Definition

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