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Added 8 mins ago
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Manager, Systems Development - Agentic Salesforce Delivery
Co-operators
Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
As the Manager, Systems Development – Salesforce, you will lead teams of IT professionals and provide expert IT solution delivery advice and direction to the organization, with a focus on…
Added 8 mins ago
LC
Conversion Optimization Manager, Growth (Fixed Term Contract)
Lightspeed Commerce, Inc.
Remote, Canada
- $85,000 to $105,000 CAD / year
- Full-time
- Remote
Reporting to the Senior Manager, Growth Marketing, the ideal candidate is a self-starter who thinks strategically and is proactive in delivering performance insights.
Added 8 mins ago
CC
Assistant Store Manager
Canna Cabana
Innisfil, ON
- $21 to $23 CAD / hour
- Full-time
Our retail Assistant Store Manager (ASM) at our Innisfil, ON store is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively…
Added 8 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB
- Part-time
…2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture…
Added 8 mins ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- Full-time
Assist in managing financial administration, such as processing invoices, reconciling accounts, managing budgets, and tracking expenses.
Added 24 mins ago
SB
Retail General Manager
Staples Business
North Vancouver, BC
- Full-time
We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model,…
Added 24 mins ago
NF
Remarketing Administrator
NorthLake Financial ULC
Barrie, ON
- Full-time
…team, and handle administrative tasks. The role also analyzes performance, collaborates with internal teams, and supports the Manager of Recovery and…
Added 24 mins ago
NF
Recovery Administrator
NorthLake Financial ULC
Barrie, ON
- Full-time
Northlake Financial appreciates all interest in this position. We are an Equal Employment Opportunity employer and all decisions are based on merit and business needs and not on race,…
Added 24 mins ago
NF
Verification Agent - Bilingual
NorthLake Financial ULC
Barrie, ON
- Full-time
Northlake Financial is committed to providing reasonable accommodation to applicants with disabilities throughout the recruitment process, in accordance with applicable accessibility…
Added 24 mins ago
NF
Inside Sales Representative - Bilingual
NorthLake Financial ULC
Barrie, ON
- Full-time
Northlake Financial is committed to providing reasonable accommodation to applicants with disabilities throughout the recruitment process, in accordance with applicable accessibility…
Added 24 mins ago
UC
Manager, Remote Services
Ukrainian Credit Union Limited
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…culture focused on deepening Member relationships, identifying financial needs, providing meaningful solutions, and supporting sustainable revenue growth. Reporting to the Manager, Virtual…
Added 24 mins ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Assist in managing financial administration, such as processing invoices, reconciling accounts, managing budgets, and tracking expenses.
Added 24 mins ago
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Program Manager
LTM
Mississauga, ON
- Full-time
LTM FSTI is hiring a Program Manager to lead strategic, multi-project initiatives in Canadian financial-services technology delivery. This is a high-impact opportunity for a high-potential…
Added 24 mins ago
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Program Manager
LTM
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
LTM FSTI is hiring a Program Manager to lead strategic, multi-project initiatives in Canadian financial-services technology delivery. This is a high-impact opportunity for a high-potential…
Added 24 mins ago
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Sales Administrator - Vancouver Holt Renfrew
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Vancouver, BC
- $28 to $29 CAD / hour
- Full-time
…management, your duties will encompass a spectrum of tasks from financial and administrative reporting to inventory oversight and vendor relations. You'll synergize with our dynamic Sales…
Added 38 mins ago
JI
Maintenance Manager
J.D. Irving, Limited
Toronto, ON
- Full-time
Strategic & Financial Accountability: Lead maintenance and CHP budgeting, cost management, and long‑range planning while meeting spend and performance targets.
Added 38 mins ago
Sr. Analyst Sales Programs & Incentives
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Calgary, AB
Reporting to the Sr. Manager, Product Marketing, the Sr. Analyst, Sales Programs & Incentives is a detail-oriented, analytical role responsible for supporting the development,…
Added 38 mins ago
Store Manager
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Mont-Royal, QC · Ville Mount. Royal, QC
The Store Manager is responsible for leading their team on the sales floor, delivering a positive customer experience, meeting sales key performance indicators (KPIs), and merchandising the…
Added 38 mins ago
Senior Manager, Business Banking Deposits Product Management - Tangerine
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The Senior Manager, Small Business Deposit Products is accountable for supporting the execution of Tangerine’s Small Business deposits strategy and product roadmap. The role will help…
Added 38 mins ago
Manager, Financial Planning & Analysis - Finance
Scotiabank
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The Manager, Financial Planning & Analysis supports the strategic direction, leadership and oversight for finance matters for Global Wealth Management (GWM) and Scotia Global Asset…
Added 38 mins ago
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Portfolio Real Estate Strategy Manager
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- Full-time
Strong financial modeling, investment analysis, and business case development capabilities.
Added 53 mins ago
M
Manager, Assurance and Accounting
MNP
Penticton 1, BC
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Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving business and…
Added 53 mins ago
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Senior Manager, Assurance and Accounting
MNP
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- Full-time
Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 53 mins ago
SB
Manager, FBO Operations
Skyservice Business Aviation
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- Full-time
Participates in the preparation of FBO budgets and financial forecasts, including Capex, based on a comprehensive understanding of the financial drivers of the business.
Added 53 mins ago
Product Manager
DSV
Milton, ON
The Product Manager, Trade Lane Development APAC is responsible for driving sustainable growth on the assigned trade lane(s) in ocean freight. The TLM influences and aligns the trade lane…

Scotiabank

Manager, Analytics

Toronto, ON, M5H 1H1, Canada

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Job details

Posting language: English
Posted: Sep 24, 2026

Original job description

Requisition ID: 274033

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

The Business Analytics Channels & Servicing Team partners with channel management and transformation stakeholders to deliver a comprehensive view of customer sales and service touchpoints across digital, branch, contact centre, ABM, and other assisted channels. This work influences how Scotiabank measures, improves, and transforms customer experiences across key journeys such as onboarding, investment management, service resolution, and cross-channel engagement.
The primary function of this role is to support cross-channel partners by prioritizing and managing analytics projects through the full project lifecycle and delivering high-impact analytical outputs, including dashboards, case studies, models, reusable data assets, and executive-ready insights that inform business decisions.
This is a high-visibility role for someone who enjoys combining technical analytics, business strategy, and clear communication. The successful candidate will be supported in performing complex analysis, translating findings into clear recommendations, and building trusted relationships with partners and senior leaders across different levels of technical expertise.

Is this role right for you? - In this role you will:

Analytics Project Management

In this role, you will work collaboratively with business partners to understand their needs, explore business problems, create analytics solutions, and share insights in ways that are clear, practical, and useful.
Manage projects through the full project lifecycle, including
Scope out projects by creating requirements, timelines, project scope, etc.
Create scalable analytical outputs, including new data sets, dashboards, reusable data assets, actionable insights, and deep-dive analytics that support business growth, transformation priorities, and improved customer outcomes.
Create artifacts, such as project plans, documentation, data lineage, metadata, metrics definitions etc.
Present analytical outputs using clear storytelling, compelling visuals, and practical recommendations that help business partners and senior stakeholders make informed decisions.
Build inclusive, cross-functional connections across data requests from diverse teams to reduce duplication, streamline priorities, and create shared value across channels and business partners.

2. Stakeholder Management

Act as a trusted analytics partner with Channel teams, including Digital, Branch, Contact Centre, ABM, and other key stakeholders, by listening to business needs, identifying opportunities, and recommending data-driven solutions.
Share findings and recommendations with senior leadership in scheduled and ad hoc forums, using clear visuals, slides, and storytelling to create understanding, invite discussion, and support informed decisions.
Engage in regular meetings with business lines and functional stakeholders to understand their priorities, share perspectives, and suggest data analysis or visualizations that help support business growth.
Collaborate with other Data, Technology, and Analytics partners
Promote data literacy with partners and key stakeholders by helping build shared understanding of available data, tools, and analytical approaches.
Encourage data-informed decision-making by making insights accessible, relevant, and actionable for a range of audiences.

What's in it for you?

Proactively suggest project ideas, data process improvements, or value opportunities
Investigate and become an expert in available data sources, determine how they can be transformed and interpreted for analysis, identify gaps, and develop action plans to address them.
Develop reusable and scalable data assets using business acumen, statistical methods, visualization techniques, and modern analytics tools.
Conduct analysis using descriptive or advanced techniques on massive volumes of structured and unstructured data to create actionable insights
Collaborate with business stakeholders and technical partners to establish trends, understand performance, identify opportunities for growth, and provide actionable insights
Develop analyses, reports, and insights that help partners make tactical, operational, and strategic decisions in support of business goals.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

Education in Business, Computer Science, Computer/Software Engineering, Mathematics, Analytics, or a related field, or equivalent practical experience
Strong communication skills, with the ability to explain insights clearly to technical and non-technical audiences
End-to-end analytics experience, including exploring, cleaning, aggregating, and consolidating data; creating analytical outputs; synthesizing information in easy-to-understand formats; and communicating findings to business partners
Project management skills or experience coordinating work across multiple priorities, partners, or deliverables
Experience querying and working with large data sets, with exposure to an Enterprise Data Lake, Enterprise Data Warehouse, or Cloud environment considered an asset
Ability to manage the planning, processes, and coordination of multiple projects
Experience with data visualization tools such as Power BI, Looker, Tableau, Genie, or similar platforms
Experience with at least one programming or querying language, such as SQL, Python, R, SAS, BigQuery, or Databricks
Experience in banking, financial services, or another customer-focused industry
Experience in contact centre, branch, digital, or channel performance analytics
Experience building models, analytical frameworks, or decision-support tools

Working Conditions:

Work in a standard office-based environment; occasional non standard hours may be required to meet business or reporting deadlines.
Location: 44 King St West, Toronto
Hours: Monday - Friday, 9 am - 5 pm EST

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager, Analytics will lead the full project lifecycle for business analytics initiatives, delivering actionable insights and dashboards to support cross-channel customer experience improvements. They will act as a trusted partner to stakeholders, translating complex data findings into strategic recommendations that inform business decisions.

Requirements

Candidates should possess a degree in a quantitative field or equivalent experience, along with strong project management and communication skills. Proficiency in data querying languages, visualization tools, and experience within the financial services or customer-focused industries is required.

Skills

Project management
Data analysis
SQL
Python
R
SAS
Power BI
Tableau
Looker
Data visualization
Stakeholder management
Business strategy
Data storytelling
Financial services
BigQuery
Databricks

Visa sponsorship

Not detected in the job text

Keywords

Analytics
Project Management
Business Intelligence
Data Modeling
SQL
Python
R
SAS
Power BI
Tableau
Looker
BigQuery
Databricks
Data Lake
Data Warehouse
Financial Services
Banking
Customer Experience
Stakeholder Management
Data Visualization
Data Literacy
Strategic Planning
Operational Analysis
Channel Management
Digital Analytics
Branch Analytics
Contact Centre Analytics
Data Lineage
Metadata
Metrics Definition

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