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Added 13 mins ago
TG
Project Analyst Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
Prior experience or coursework in project management principles, business analysis, or financial reporting.
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Customer Success Manager, Global Delivery Partnerships
Uber
Toronto, ON
- Full-time
As a Customer Success Manager (CSM) on the GDP Delivery team, you will play a critical role in ensuring merchant success across Uber's delivery platform. This role sits at the intersection…
Added 13 mins ago
FC
Manager, Industrial Relations
Fluor Corporation
Leroy, SK
- Full-time
The Labour Relations Manager provides strategic labour relations guidance and support for a managed open-shop industrial construction project. This role is responsible for fostering…
Added 13 mins ago
TU
Finance Analyst
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Finance Analyst is responsible for analyzing financial information, applying accounting principles and policies, and providing financial analysis and support for the accounting…
Added 13 mins ago
TU
Finance Analyst, Capital Financial Reporting
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
An important component of this position is to support the financial reporting and audits of large- and small-scale capital projects with a current value of over $1 billion. The Financial…
Added 13 mins ago
US
Project Manager
UL Solutions
Toronto, ON
- Full-time
Interfaces with Business Unit Leaders, and with Finance and develops ROI, IRR and other financial measures.
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YU
Gift Processing Specialist
York University
Toronto, ON
- Full-time
…collaboration and entrepreneurship. Under the general direction of the Manager, Gift Processing & Finance, the Gift Processing Specialist (GPS), will provide coordination and direction of…
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T
IT Operations Analyst I
TD
London, ON
- Full-time
Provides technology-based customer service support and conducts first level analysis to resolve end user incidents / issues working with technology groups, to resolve within established…
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Personal Banker Trainee - 37.5h
TD
Montreal, QC
- Full-time
Are you passionate about connecting personally with customers to assist them in achieving their financial goals? Do you love exploring and understanding investment options that best suit…
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Personal Banker Trainee
TD
Fort Saskatchewan, AB
- Full-time
Are you passionate about connecting personally with customers to assist them in achieving their financial goals? Do you love exploring and understanding investment options that best suit…
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Compliance and Analytics Specialist
Cardinal Health
Vaughan, ON · Canada-NSC
- Full-time
The Compliance and Analytics Specialist reports to the Manager, Facilities Management and supports facility operations, compliance, financial controls, EHS activities, and continuous…
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Console Operator
Kyndryl
Regina, SK
- Full-time
Resolve scheduling (both non-application root cause analysis and change management) issues as per documented re-start instructions.
Added 13 mins ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 13 mins ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
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Senior Analyst, Capital Governance & Reporting
EPCOR
AB · Edmonton, Alberta
- Full-time
Strong knowledge of Excel applications for financial analysis
Added 13 mins ago
Manager, Strategic Transaction Advisory and Accounting & Reporting - Assurance - Toronto
EY
Toronto, ON
…decisions, this could be your next move. Step into a highly visible Manager role within Strategic Transaction Advisory and Accounting & Reporting (STAAR), where you’ll be trusted to help…
Added 13 mins ago
Marketing Manager B2B
Nestle Operational Services Worldwide SA
Montreal, QC
We are looking for a B2B Marketing Manager based out of our Nespresso office reporting into the Marketing VP. The incumbent will be responsible for Out of Home channel and must deliver and…
Added 43 mins ago
Sr Business Analyst - Disruption Management
WestJet Group
Calgary, AB
WestJet is looking for an experienced Senior Business Analyst to join our Disruption Management team, reporting into the Portfolio Manager, Disruption Management.
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Relationship Manager Intern, Business Market
RBC
Surrey, BC
- Full-time
…Communication, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A),…
Added 43 mins ago
TG
Project Analyst Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
Prior experience or coursework in project management principles, business analysis, or financial reporting.
Added 43 mins ago
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Account Manager II, Agricultural Services
TD
Mount Forest, ON · Stratford, ON
- Full-time
…for both credit and non-credit products/services. The Account Manager II is responsible for conducting credit analysis for own portfolio. The Account Manager II will develop the initial…
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Senior Specialized Finance Analyst
TD
Toronto, ON · Laval, QC
- Full-time
Senior Financial analyst – Capital management and Executive Reporting
Added 43 mins ago
T
HR Operations Analyst I
TD
London, ON · Toronto, ON
- Full-time
Develop, maintain, and execute reporting and analysis to support operational effectiveness, service delivery, compliance activities, and management decision making.
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Market Risk Analyst, FX
TD
Toronto, ON
- Full-time
…combining risk sensitivities, VaR, stress testing, and scenario analysis with deep product knowledge to support decision‑making across the firm’s global trading…
Added 43 mins ago
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Data Designer I
TD
Toronto, ON
- Full-time
2+ years of relevant experience in data design, data analysis, business information management, data engineering, or a related field.

Scotiabank

Manager, Analytics

Toronto, ON, M5H 1H1, Canada

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Job details

Posting language: English
Posted: Sep 24, 2026

Original job description

Requisition ID: 274033

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

The Business Analytics Channels & Servicing Team partners with channel management and transformation stakeholders to deliver a comprehensive view of customer sales and service touchpoints across digital, branch, contact centre, ABM, and other assisted channels. This work influences how Scotiabank measures, improves, and transforms customer experiences across key journeys such as onboarding, investment management, service resolution, and cross-channel engagement.
The primary function of this role is to support cross-channel partners by prioritizing and managing analytics projects through the full project lifecycle and delivering high-impact analytical outputs, including dashboards, case studies, models, reusable data assets, and executive-ready insights that inform business decisions.
This is a high-visibility role for someone who enjoys combining technical analytics, business strategy, and clear communication. The successful candidate will be supported in performing complex analysis, translating findings into clear recommendations, and building trusted relationships with partners and senior leaders across different levels of technical expertise.

Is this role right for you? - In this role you will:

Analytics Project Management

In this role, you will work collaboratively with business partners to understand their needs, explore business problems, create analytics solutions, and share insights in ways that are clear, practical, and useful.
Manage projects through the full project lifecycle, including
Scope out projects by creating requirements, timelines, project scope, etc.
Create scalable analytical outputs, including new data sets, dashboards, reusable data assets, actionable insights, and deep-dive analytics that support business growth, transformation priorities, and improved customer outcomes.
Create artifacts, such as project plans, documentation, data lineage, metadata, metrics definitions etc.
Present analytical outputs using clear storytelling, compelling visuals, and practical recommendations that help business partners and senior stakeholders make informed decisions.
Build inclusive, cross-functional connections across data requests from diverse teams to reduce duplication, streamline priorities, and create shared value across channels and business partners.

2. Stakeholder Management

Act as a trusted analytics partner with Channel teams, including Digital, Branch, Contact Centre, ABM, and other key stakeholders, by listening to business needs, identifying opportunities, and recommending data-driven solutions.
Share findings and recommendations with senior leadership in scheduled and ad hoc forums, using clear visuals, slides, and storytelling to create understanding, invite discussion, and support informed decisions.
Engage in regular meetings with business lines and functional stakeholders to understand their priorities, share perspectives, and suggest data analysis or visualizations that help support business growth.
Collaborate with other Data, Technology, and Analytics partners
Promote data literacy with partners and key stakeholders by helping build shared understanding of available data, tools, and analytical approaches.
Encourage data-informed decision-making by making insights accessible, relevant, and actionable for a range of audiences.

What's in it for you?

Proactively suggest project ideas, data process improvements, or value opportunities
Investigate and become an expert in available data sources, determine how they can be transformed and interpreted for analysis, identify gaps, and develop action plans to address them.
Develop reusable and scalable data assets using business acumen, statistical methods, visualization techniques, and modern analytics tools.
Conduct analysis using descriptive or advanced techniques on massive volumes of structured and unstructured data to create actionable insights
Collaborate with business stakeholders and technical partners to establish trends, understand performance, identify opportunities for growth, and provide actionable insights
Develop analyses, reports, and insights that help partners make tactical, operational, and strategic decisions in support of business goals.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

Education in Business, Computer Science, Computer/Software Engineering, Mathematics, Analytics, or a related field, or equivalent practical experience
Strong communication skills, with the ability to explain insights clearly to technical and non-technical audiences
End-to-end analytics experience, including exploring, cleaning, aggregating, and consolidating data; creating analytical outputs; synthesizing information in easy-to-understand formats; and communicating findings to business partners
Project management skills or experience coordinating work across multiple priorities, partners, or deliverables
Experience querying and working with large data sets, with exposure to an Enterprise Data Lake, Enterprise Data Warehouse, or Cloud environment considered an asset
Ability to manage the planning, processes, and coordination of multiple projects
Experience with data visualization tools such as Power BI, Looker, Tableau, Genie, or similar platforms
Experience with at least one programming or querying language, such as SQL, Python, R, SAS, BigQuery, or Databricks
Experience in banking, financial services, or another customer-focused industry
Experience in contact centre, branch, digital, or channel performance analytics
Experience building models, analytical frameworks, or decision-support tools

Working Conditions:

Work in a standard office-based environment; occasional non standard hours may be required to meet business or reporting deadlines.
Location: 44 King St West, Toronto
Hours: Monday - Friday, 9 am - 5 pm EST

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager, Analytics will lead the full project lifecycle for business analytics initiatives, delivering actionable insights and dashboards to support cross-channel customer experience improvements. They will act as a trusted partner to stakeholders, translating complex data findings into strategic recommendations that inform business decisions.

Requirements

Candidates should possess a degree in a quantitative field or equivalent experience, along with strong project management and communication skills. Proficiency in data querying languages, visualization tools, and experience within the financial services or customer-focused industries is required.

Skills

Project management
Data analysis
SQL
Python
R
SAS
Power BI
Tableau
Looker
Data visualization
Stakeholder management
Business strategy
Data storytelling
Financial services
BigQuery
Databricks

Visa sponsorship

Not detected in the job text

Keywords

Analytics
Project Management
Business Intelligence
Data Modeling
SQL
Python
R
SAS
Power BI
Tableau
Looker
BigQuery
Databricks
Data Lake
Data Warehouse
Financial Services
Banking
Customer Experience
Stakeholder Management
Data Visualization
Data Literacy
Strategic Planning
Operational Analysis
Channel Management
Digital Analytics
Branch Analytics
Contact Centre Analytics
Data Lineage
Metadata
Metrics Definition

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