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Added 18 mins ago
SS
IT Manager
SysGen Solutions Group
Calgary, AB
- Full-time
SysGen Solutions Group changes the way people use technology to solve business challenges and enhance productivity, collaboration and processes. Our IT solutions include fully managed IT…
Added 18 mins ago
T
Senior Internal Auditor
Twilio
Remote, Canada
- Full-time
- Remote
…global internal controls. Reporting directly to the Senior Manager of Internal Audit, you will collaborate with cross-functional teams to plan, execute, and deliver high-impact, risk-based…
Added 33 mins ago
TC
Loss Prevention Investigations Manager
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a Loss Prevention Investigations Manager - Internal to lead our Internal Investigations team across Western Canada and drive strategies that reduce loss, deter internal…
Added 33 mins ago
AI
Applications Engineering Manager, Nuclear
ATS Industrial Automation
Cambridge, ON
- Full-time
The Manager, Nuclear Applications Engineering provides strategic and operational leadership for the Nuclear Applications Engineering function. The role is responsible for the quality,…
Added 33 mins ago
ES
Senior Advisor, Operational Risk and Resiliency - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
…enterprise in the event of a disaster, communicating the summary information to all internal and external IT recovery support groups, identifying the appropriate level of resources to…
Added 33 mins ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Maintain and support healthcare systems, including Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and systems compliant…
Added 33 mins ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Support technology modernization initiatives leveraging cloud and enterprise platforms.
Added 33 mins ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
We are seeking an experienced Solution Architect to support the Province of New Brunswick, with strong experience in IM/IT, application and solutions architecture, enterprise application…
Added 33 mins ago
MS
Patient Care Manager, General Medicine
Mount Sinai Hospital (Toronto), Sinai Health
Toronto, ON · Greater Toronto Area, Canada
- $70.31 to $87.91 CAD / hour
- Contract
…excellence within an academic acute care setting. As a Patient Care Manager, General Medicine you will build team capacity, implement care standards, and contribute to the unit’s ongoing…
Added 33 mins ago
SM
Decision Support Analyst Decision Support
St. Michael's Hospital
Toronto, ON
- Full-time
The Decision Support team provides analytical support to programs/services across Unity Health, as well as to key strategic, quality, performance and financial initiatives. Decision Support…
Added 33 mins ago
SI
Daily Living Assistant
Shannex Incorporated
Halifax, NS
- Temporary
…program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment…
Added 33 mins ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Project Manager/Leader with strong expertise in I&IT project management, project planning, stakeholder engagement, governance, IT solutions…
Added 33 mins ago
M
Marketing Manager, Global Retirement
Manulife
Waterloo, ON · Montreal, QC
- Full-time
As a Marketing Manager, you'll develop and deliver pivotal digital initiatives across brand and marketing strategy, marketing operational efficiency, thought leadership, content management,…
Added 42 mins ago
SG
Office manager
SUNWOO GLOBAL INC.
Scarborough, ON
- From $37.5 CAD / hour
- Full-time
- On-site
Added 58 mins ago
UO
Business operations manager
University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
- On-site
Consult with clients after sale to provide ongoing support
Added 1 hour ago
R
Governance, Risk, and Compliance Analyst
Raise
Calgary, AB
- Full-time
The Governance, Risk, and Compliance Analysts in this role will support our clients team in creating a comprehensive package of evidence for the federal government. This package will…
Added 1 hour ago
OP
Model Developer
Ontario Power Generation
Toronto, ON
- Full-time
Reporting to the Senior Manager, Model Development & Analytics, the Model Developer will build and enhance best-in-class electricity market models and use analytical tools to ensure the…
Added 1 hour ago
JI
Office Manager
J.D. Irving, Limited
Shediac, NB
- Full-time
Communicates information and priorities to associates and ensures they have the direction and tools needed to complete their tasks
Added 1 hour ago
W
Senior Manager, Supply Chain
Worley
Markham, ON
- Full-time
Reporting functionally to the Supply Chain Director, the Senior Supply Chain Manager leads integrated supply chain delivery from FEL3 and FID readiness through engineering, construction,…
Added 1 hour ago
M
Data Center Technician Manager
Microsoft
Toronto, ON
- Full-time
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 1 hour ago
NS
Registered Pharmacy Technician - Pyxis Support
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
In conjunction with the Pharmacy Operations Manager, the Pyxis Support Registered Pharmacy Technician is responsible for the management of the pharmacy automated dispensing cabinet system…
Added 1 hour ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Toronto, ON · North York, ON
- Full-time
Minimum of 6 years in Information Technology and minimum of 4 years in Information Security.
Added 1 hour ago
SH
Store Manager Metropolis Metrotown
Sunglass Hut
Burnaby, BC
- Full-time
Total Rewards: Benefits/Incentive Information
Added 1 hour ago
IS
Early Years Educator
Independent Schools Association (ISA)
ON · Essex, ON
- Full-time
to support the Nursery Manager with behaviour management and pastoral care
Added 1 hour ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Ottawa, ON
- Full-time
Minimum of 6 years in Information Technology and minimum of 4 years in Information Security.

Scotiabank

Manager, Analytics and BI

Toronto, ON, M5H 1H1, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Oct 24, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Requisition ID: 275782

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

The Business Analytics Channels & Servicing Team partners with channel management and transformation stakeholders to deliver a comprehensive view of customer sales and service touchpoints across digital, branch, contact centre, ABM, and other assisted channels. This work influences how Scotiabank measures, improves, and transforms customer experiences across key journeys such as onboarding, investment management, service resolution, and cross-channel engagement.
The primary function of this role is to support cross-channel partners by prioritizing and managing analytics projects through the full project lifecycle and delivering high-impact analytical outputs, including dashboards, case studies, models, reusable data assets, and executive-ready insights that inform business decisions.
This is a high-visibility role for someone who enjoys combining technical analytics, business strategy, and clear communication. The successful candidate will be supported in performing complex analysis, translating findings into clear recommendations, and building trusted relationships with partners and senior leaders across different levels of technical expertise.

Is this role right for you? - In this role you will:

Analytics Project Management

In this role, you will work collaboratively with business partners to understand their needs, explore business problems, create analytics solutions, and share insights in ways that are clear, practical, and useful.
Manage projects through the full project lifecycle, including
Scope out projects by creating requirements, timelines, project scope, etc.
Create scalable analytical outputs, including new data sets, dashboards, reusable data assets, actionable insights, and deep-dive analytics that support business growth, transformation priorities, and improved customer outcomes.
Create artifacts, such as project plans, documentation, data lineage, metadata, metrics definitions etc.
Present analytical outputs using clear storytelling, compelling visuals, and practical recommendations that help business partners and senior stakeholders make informed decisions.
Build inclusive, cross-functional connections across data requests from diverse teams to reduce duplication, streamline priorities, and create shared value across channels and business partners.

2. Stakeholder Management

Act as a trusted analytics partner with Channel teams, including Digital, Branch, Contact Centre, ABM, and other key stakeholders, by listening to business needs, identifying opportunities, and recommending data-driven solutions.
Share findings and recommendations with senior leadership in scheduled and ad hoc forums, using clear visuals, slides, and storytelling to create understanding, invite discussion, and support informed decisions.
Engage in regular meetings with business lines and functional stakeholders to understand their priorities, share perspectives, and suggest data analysis or visualizations that help support business growth.
Collaborate with other Data, Technology, and Analytics partners
Promote data literacy with partners and key stakeholders by helping build shared understanding of available data, tools, and analytical approaches.
Encourage data-informed decision-making by making insights accessible, relevant, and actionable for a range of audiences.

What's in it for you?

Proactively suggest project ideas, data process improvements, or value opportunities
Investigate and become an expert in available data sources, determine how they can be transformed and interpreted for analysis, identify gaps, and develop action plans to address them.
Develop reusable and scalable data assets using business acumen, statistical methods, visualization techniques, and modern analytics tools.
Conduct analysis using descriptive or advanced techniques on massive volumes of structured and unstructured data to create actionable insights
Collaborate with business stakeholders and technical partners to establish trends, understand performance, identify opportunities for growth, and provide actionable insights
Develop analyses, reports, and insights that help partners make tactical, operational, and strategic decisions in support of business goals.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

Education in Business, Computer Science, Computer/Software Engineering, Mathematics, Analytics, or a related field, or equivalent practical experience
Strong communication skills, with the ability to explain insights clearly to technical and non-technical audiences
End-to-end analytics experience, including exploring, cleaning, aggregating, and consolidating data; creating analytical outputs; synthesizing information in easy-to-understand formats; and communicating findings to business partners
Project management skills or experience coordinating work across multiple priorities, partners, or deliverables
Experience querying and working with large data sets, with exposure to an Enterprise Data Lake, Enterprise Data Warehouse, or Cloud environment considered an asset
Ability to manage the planning, processes, and coordination of multiple projects
Experience with data visualization tools such as Power BI, Looker, Tableau, Genie, or similar platforms
Experience with at least one programming or querying language, such as SQL, Python, R, SAS, BigQuery, or Databricks
Experience in banking, financial services, or another customer-focused industry
Experience in contact centre, branch, digital, or channel performance analytics
Experience building models, analytical frameworks, or decision-support tools

Working Conditions:

Work in a standard office-based environment; occasional non standard hours may be required to meet business or reporting deadlines.
Location: 44 King St West, Toronto
Hours: Monday - Friday, 9 am - 5 pm EST

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The manager will lead analytics projects through the full lifecycle, collaborating with business partners to deliver actionable insights and data-driven solutions. They are responsible for managing cross-channel data initiatives, creating dashboards, and presenting findings to senior leadership to support strategic decision-making.

Requirements

Candidates should have a degree in a quantitative field and extensive experience in end-to-end analytics, including data querying and visualization. Strong communication skills and the ability to manage complex projects across multiple stakeholders are essential for success in this role.

Skills

Project management
Data analysis
Business intelligence
SQL
Python
R
SAS
Power BI
Tableau
Looker
Data visualization
Stakeholder management
Data storytelling
Financial services
Data modeling
Cloud computing

Visa sponsorship

Not detected in the job text

Keywords

Analytics
Business Intelligence
Project Management
SQL
Python
R
SAS
BigQuery
Databricks
Power BI
Looker
Tableau
Data Lake
Data Warehouse
Cloud
Banking
Financial Services
Data Literacy
Data Lineage
Metadata
Statistical Methods
Customer Experience
Digital Channels
Branch Banking
Contact Centre
ABM
Data Visualization
Strategic Planning
Operational Analysis
Stakeholder Engagement

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