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Added 11 mins ago
AW
Senior Developer - R&D Tools & Systems
Arctic Wolf
Waterloo, ON · Office - CAN - Ontario, Waterloo
- $75,000 to $246,000 CAD / year
- Full-time
Enable self-service usage of lab environments for development teams
Added 11 mins ago
PA
Pre-Owned Automotive Sales Representative
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
Build strong client relationships by understanding each customer’s needs, preferences, and lifestyle.
Added 11 mins ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Brossard, QC
- Full-time
Communiquer avec d’autres professionnels de la santé du cercle de soins pour offrir un service à la clientèle.
Added 11 mins ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Brossard, QC
- Full-time
Communiquer avec d’autres professionnels de la santé du cercle de soins pour offrir un service à la clientèle.
Added 11 mins ago
HI
Client Care Representative – Personal Lines Retention
HUB International
Kelowna, BC
- Full-time
As a Personal Insurance Associate for our Retention Team, you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your…
Added 25 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 25 mins ago
W(
Driver-Mover (Full Time)
WINS (Women In Need Society)
Calgary, AB
- Full-time
Excellent client/customer/donor service orientation
Added 25 mins ago
GI
Associate Portfolio Manager
Gold Investment Management Ltd.
AB · Edmonton, AB
- Full-time
…with an individual who is team oriented, and passionate about client service, investment and risk management, and security analysis. We are hoping for a candidate that exemplifies our…
Added 25 mins ago
AW
Senior Developer - R&D Tools & Systems
Arctic Wolf
Waterloo, ON
- $75,000 to $246,000 CAD / year
- Full-time
Enable self-service usage of lab environments for development teams
Added 25 mins ago
RJ
Corporate Actions Associate
Raymond James Ltd.
Vancouver, BC
- Full-time
The position of Corporate Actions Associate requires the ability to effectively balance varied functions, while maintaining our high level of service and attention to detail. Proven…
Added 25 mins ago
M
Order Processing Associate
Monark
Surrey, BC
- Full-time
We are seeking an Order Processing Associate to join our growing team. In this full-time, permanent role, you will support clients by managing service requests from intake to resolution -…
Added 25 mins ago
RJ
Mutual Funds Associate
Raymond James Ltd.
Vancouver, BC
- Contract
The Mutual Funds Associate will be responsible for supporting the Systematic Plans and Non-Financial Updates functions within the department. Responsibilities will include reviewing and…
Added 25 mins ago
ST
Associate - Launch Program
SS&C Technologies
Mississauga, ON
- Full-time
Strong interpersonal skills and client service mindset.
Added 55 mins ago
W
Administrative Associate (LeBlanc Family Wealth)
Wellington-Altus
Kingston, ON
- Full-time
Address client inquiries, concerns, and service requests in a timely and professional manner.
Added 55 mins ago
RL
Associate Manager
Ralph Lauren
Halton Hills, ON
- Full-time
As the Associate Manager, you support the General Manager in the creation of strategic plans, managing the execution of plans to ensure a profitable business. Associate Managers are key…
Added 55 mins ago
ST
Associate - Launch Program
SS&C Technologies
Mississauga, ON
- Full-time
Strong interpersonal skills and client service mindset.
Added 55 mins ago
T
Customer Experience Associate
TD
Elmira, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 55 mins ago
T
Personal Banking Associate - Metcalfe (18.75 hours)
TD
Montreal, QC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 55 mins ago
T
Customer Experience Associate - Mandarin language skills will be an asset
TD
Regina, SK
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 55 mins ago
T
Customer Experience Associate
TD
AB
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 55 mins ago
T
Personal Banking Associate - Queen-Mary (Full Time)
TD
Montreal, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 55 mins ago
T
Canadian Commercial Banking Associate
TD
Windsor, ON
- Full-time
…future. Our quest is to deliver a first-class business banking client experience and to be” The Better Business Bank” in North America. At TD, better business bankers have a strong…
Added 55 mins ago
PC
Client Relationship Manager - Group Retirement
PACE Consulting Benefits & Pensions Ltd.
Toronto, ON
- Full-time
The Client Relationship Manager is responsible for delivering exceptional service to a portfolio of Group Retirement Services (GRS) clients and their plan members. Approximately 70% of the…
Added 55 mins ago
MS
Client Service Associate
Morgan Stanley
Calgary, AB
- Full-time
The Client Service Associate is an operational role within the Client Success Management Processing Center, executing repeatable tasks associated with stock plan administration events,…
Added 55 mins ago
AC
Bilingual (French/English) Associate, Pension Administration
Aon Corporation
Montreal, QC
- Full-time
This position involves ensuring quality service delivery for their Defined Benefit Pension clients. The Associate will require the ability to perform all functions necessary to ensure the…

Scotiabank

Manager, Associate Private Bankers

Vancouver, BC, V6B 4N7, Canada

Apply About employer

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Job details

Experience: 5 years+ Retail or Commercial banking experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 274048

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

As a leader of an Associate Private Banking team the incumbent contributes to the Private Banking’s success through leading the delivery of sound advice and administration of the Private Banking team’s assigned book of business. The incumbent ensures the team of Associates delivers exceptional personal service and leads the overall day-to-day management of retail, small business, and custom Private Banking solutions. In addition, the incumbent is accountable for coaching and employee development, overseeing compliance standards and resource management within the assigned team and liaising with Private Banking Head Office on updates, enhancements and training. As a Senior Associate Private Banker, the incumbent will work closely with the Team Lead and provide direction to team members in a manner consistent with the overall Private Banking strategy.

Is this role right for you? In this role you will:

Leading a team of Associates, ensuring the delivery of the highest level of service and advice during all client interactions by:

Demonstrating a passion for engaging with affluent and influential clients, delivering exceptional client experiences, and making a significant impact in the lives of our clients
Developing a full knowledge and understanding of Bank products, services, processes, and policies
Maintaining an acute focus on responding quickly and resourcefully to client requests with professionalism, ensuring first time right approach and acting with a sense of urgency
Creating a team environment by supporting and providing effective backup management in the absence of the Private Banker
Monitoring recorded customer concerns and resolving escalated concerns and issues

Providing leadership in the onboarding and management of client relationships, providing a full range of customized financial solutions by ensuring Associate Private Bankers:

Accompany Private Bankers on client meetings and calls as required
Understand the client’s financial goals and preferences, analyze and anticipate their needs and recommend appropriate solutions
Provide end-to-end ownership over advice-based solutions including account opening, investments, credit cards, lines of credits and mortgages
Identify opportunities to expand existing relationships and make referrals to Scotia Wealth Management partners in response to changes in the client’s needs or preferences

Support the Private Banking team’s designated portfolio of less complex credits by:

Developing a thorough knowledge and understanding of commercial and retail credit principles
Leading team members in the thorough evaluation of the client’s borrowing needs and strategies, income sources and capacity to formulate a succinct credit proposal for adjudication
Exercising sound judgement and financial analysis when granting loans within authorized limits
Leading the administration of Total Wealth product solutions including Online Loans and Private Banking Overdraft Facilities
Looking for opportunities to enhance the client relationship with credit when needs arise from life changes
Monitoring financial status and proactively identifying unfavourable trends, escalating as required

Inspire, lead, and develop a diverse service team by:

Embracing and championing change management initiatives across your team and all branch employees by ensuring clear communication and providing support
Coordinating peer-to-peer support for new employees within your team and across Private Banking branches
Providing regular coaching, feedback, direction and support of direct reports and peers
Recognizing and rewarding success, informing and supporting individual development plans, and managing non-performance
In collaboration with Private Banking Head Office, planning and leading monthly team skills development sessions while facilitating the sharing of best practices
Managing workload and vacation coverage for team to ensure a consistent client experience
Resolving issues/negotiating compromises between team members
Ensuring team members have a clear understanding of financial and non-financial goals

Lead the administration and compliance functions for assigned team, overseeing the implementation and sustainment of bank policies, procedures and special initiatives to minimize the Bank’s exposure to risk by:

Ensuring accurate and timely completion of daily and periodic monitoring activities including Automated Control System, Worklist Management Exceptions, Work Hub, Digital Courier, and Accounting Support Package reviews
Executing duties as Branch Compliance Officer (BCO) for the sale of Mutual funds, ensuring branch compliance with Mutual Fund Dealers Association (MFDA) rules and regulations as well as Scotia Securities Inc. (SSI) guidelines/processes, as applicable
Maintaining oversight of all team compliance dashboard metrics, ensuring outstanding issues are resolved in a timely manner
Leading operational excellence and a satisfactory Branch audit
Ensuring team stays current on retail lending compliance, regulatory compliance, and custody requirements and changes
Adhering to compliance with regulatory activities and guidance over Occupational Health & Safety
Monitoring team’s strict adherence to Bank security procedures, including retail lending policies and processes, assigned authorities and limits
Escalating fraudulent activities, unusual occurrences, issues/deficiencies/trends to your Team Lead and/or AML and/or Branch Compliance Officer (BCO) and/or Chief Compliance Officers and/or applicable Shared Services Department as appropriate
Adhering to and ensuring team members’ compliance with cash, custody and security procedures at all times.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and managing succession and development planning for the team.

Do you have the skills to enable you to be successful in this role? We would love to work with you if you have:

5 years+ Retail or Commercial banking experience
Experience with employee development and coaching
Experience with client service standards and change management
University or community college degree preferred

Location(s): Canada : British Columbia : Vancouver

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Lead and develop an Associate Private Banking team, overseeing client service, relationship onboarding, financial solutions, credit administration, and team performance. Manage compliance, operational controls, risk, and resource planning while coordinating with Private Banking Head Office and supporting consistent client experiences.

Requirements

Candidates should have at least five years of retail or commercial banking experience, along with experience in employee coaching and development, client service standards, and change management. A university or community college degree is preferred.

Skills

Team Leadership
Private Banking
Financial Advice
Retail Banking
Commercial Banking
Credit Analysis
Financial Analysis
Employee Coaching
Employee Development
Change Management
Compliance Management
Risk Management
Regulatory Compliance
Portfolio Management
Client Service

Visa sponsorship

Not detected in the job text

Keywords

Private Banking
Retail Banking
Commercial Banking
Associate Private Bankers
Financial Advice
Customized Financial Solutions
Credit Proposals
Credit Analysis
Retail Lending
Portfolio Management
Wealth Management
Mutual Funds
Branch Compliance Officer
MFDA
Scotia Securities Inc.
AML/ATF
Sanctions Compliance
Operational Risk
Compliance Monitoring
Automated Control System
Work Hub
Digital Courier
Accounting Support Package
Change Management
Employee Development
Coaching
Client Service
Branch Audit

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