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Added 28 mins ago
B
Seasonal Retail Sales Associate, Burlington Mall
Bell
Burlington, ON
- Full-time
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 9 hours ago
Retail Associate - Hourly - Stores
Fossil Group
Edmonton, AB
The Sales Associate’s overall responsibility is to provide a Radical Customer Experience. They align their day with business needs and take action in order to successfully achieve sales…
Added 9 hours ago
SC
Sales Associate-Print&Services
Staples Canada
Calgary, AB
- Part-time
Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
Added 12 hours ago
Customer Experience Associate - Enterprise & Birchmount (30 hours/week)
Scotiabank
Markham, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 12 hours ago
Customer Experience Associate - Aurora (Casual)
Scotiabank
Aurora, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 16 hours ago
7
Store Crew
7-Eleven
Winnipeg, MB
- Full-time
Crew positions are entry level opportunities with schedules to fit your life. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some…
Added 16 hours ago
7
Store Crew
7-Eleven
Niagara Falls, ON
- Internship
Crew positions are entry level opportunities with schedules to fit your life. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some…
Added 16 hours ago
7
Store Crew
7-Eleven
Surrey, BC
- Internship
Crew positions are entry level opportunities with schedules to fit your life. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some…
Added 16 hours ago
7
Store Crew
7-Eleven
Oakville, ON
- Internship
Crew positions are entry level opportunities with schedules to fit your life. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some…
Added 16 hours ago
7
Store Crew
7-Eleven
North Battleford, SK
- Full-time
Crew positions are entry level opportunities with schedules to fit your life. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some…
Added 16 hours ago
7
Store Crew
7-Eleven
Kelowna, BC
- Internship
Crew positions are entry level opportunities with schedules to fit your life. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some…
Added 17 hours ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Toronto, ON · Scarborough, ON, Canada
- Part-time
…are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be…
Added 23 hours ago
RU
Part time supervisor!
Recipe Unlimited
New Minas, NS
- Part-time
…hands-on and our team works together to deliver the Perfect Guest Experience to our guests each and every time. We genuinely care about each Guest and every…
Added 23 hours ago
CC
Financial Associate - MFDA
Coast Capital
Richmond, BC
- Full-time
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 1 day ago
NB
Senior Wealth Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
We are seeking an experienced Senior Wealth Associate to serve as a trusted partner to our Wealth Advisors and a key relationship contact for our clients. This is a highly visible,…
Added 1 day ago
SI
Sales Associate
SNDL Inc.
St. Albert, AB · ACE Liquor Discounter Hebert
- Part-time
We’re looking for a motivated and dependable Sales Associate to join our team. If you bring a positive attitude and a willingness to learn, we’ll provide the training you need to succeed.…
Added 1 day ago
SI
Sales Associate
SNDL Inc.
Edmonton, AB · Wine & Beyond Southgate
- Part-time
We are currently looking for friendly, outgoing, and customer service driven individuals to join our team as Part Time Sales Associates at our Wine & Beyond Southgate location in Edmonton!
Added 1 day ago
CC
Financial Associate - MFDA
Coast Capital
Victoria, BC
- Full-time
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 1 day ago
SD
Specialist, Patient Care
Shoppers Drug Mart
Mississauga, ON
- Full-time
…authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our…
Added 1 day ago
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Operations Associate (Legal & Compliance)
Jerry.ai
Remote, Canada
- $65,000 to $80,000 CAD / year
- Full-time
- Remote
…job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future.…
Added 1 day ago
Harvey's Wants You!
Recipe Unlimited
New Minas, NS
…hands-on and our team works together to deliver the Perfect Guest Experience to our guests each and every time. We genuinely care about each Guest and every…
Added 1 day ago
SI
Sales Associate
SNDL Inc.
Alexis Whitecourt 232, AB · ACE Liquor Discounter Gateway Plaza
- Part-time
We’re looking for a motivated and dependable Sales Associate to join our team. If you bring a positive attitude and a willingness to learn, we’ll provide the training you need to succeed.…
Added 1 day ago
TL
Sales Associate (Brick Specialist) - Durham, NC
the LEGO Group
ON · Durham, ON
- Part-time
Join the LEGO® Brand Retail team as a Sales Associate (Brick Specialist) and provide inspirational guest experiences in an interactive and vibrant store environment. We are looking for…
Added 1 day ago
B
Seasonal Retail Sales Associate, Bridgeview Plaza
Bell
Miramichi, NB
- Full-time
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 1 day ago
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Personal Banking Associate (Future opportunities) - Montreal East (full-time)
TD
L'Assomption, QC · Lachenaie, QC · Mascouche, QC · Montreal, QC · Repentigny, QC · Terrebonne, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

Scotiabank

Manager, Associate Private Bankers

Vancouver, BC, V6B 4N7, Canada

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Job details

Experience: 5 years+ Retail or Commercial banking experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 274048

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

As a leader of an Associate Private Banking team the incumbent contributes to the Private Banking’s success through leading the delivery of sound advice and administration of the Private Banking team’s assigned book of business. The incumbent ensures the team of Associates delivers exceptional personal service and leads the overall day-to-day management of retail, small business, and custom Private Banking solutions. In addition, the incumbent is accountable for coaching and employee development, overseeing compliance standards and resource management within the assigned team and liaising with Private Banking Head Office on updates, enhancements and training. As a Senior Associate Private Banker, the incumbent will work closely with the Team Lead and provide direction to team members in a manner consistent with the overall Private Banking strategy.

Is this role right for you? In this role you will:

Leading a team of Associates, ensuring the delivery of the highest level of service and advice during all client interactions by:

Demonstrating a passion for engaging with affluent and influential clients, delivering exceptional client experiences, and making a significant impact in the lives of our clients
Developing a full knowledge and understanding of Bank products, services, processes, and policies
Maintaining an acute focus on responding quickly and resourcefully to client requests with professionalism, ensuring first time right approach and acting with a sense of urgency
Creating a team environment by supporting and providing effective backup management in the absence of the Private Banker
Monitoring recorded customer concerns and resolving escalated concerns and issues

Providing leadership in the onboarding and management of client relationships, providing a full range of customized financial solutions by ensuring Associate Private Bankers:

Accompany Private Bankers on client meetings and calls as required
Understand the client’s financial goals and preferences, analyze and anticipate their needs and recommend appropriate solutions
Provide end-to-end ownership over advice-based solutions including account opening, investments, credit cards, lines of credits and mortgages
Identify opportunities to expand existing relationships and make referrals to Scotia Wealth Management partners in response to changes in the client’s needs or preferences

Support the Private Banking team’s designated portfolio of less complex credits by:

Developing a thorough knowledge and understanding of commercial and retail credit principles
Leading team members in the thorough evaluation of the client’s borrowing needs and strategies, income sources and capacity to formulate a succinct credit proposal for adjudication
Exercising sound judgement and financial analysis when granting loans within authorized limits
Leading the administration of Total Wealth product solutions including Online Loans and Private Banking Overdraft Facilities
Looking for opportunities to enhance the client relationship with credit when needs arise from life changes
Monitoring financial status and proactively identifying unfavourable trends, escalating as required

Inspire, lead, and develop a diverse service team by:

Embracing and championing change management initiatives across your team and all branch employees by ensuring clear communication and providing support
Coordinating peer-to-peer support for new employees within your team and across Private Banking branches
Providing regular coaching, feedback, direction and support of direct reports and peers
Recognizing and rewarding success, informing and supporting individual development plans, and managing non-performance
In collaboration with Private Banking Head Office, planning and leading monthly team skills development sessions while facilitating the sharing of best practices
Managing workload and vacation coverage for team to ensure a consistent client experience
Resolving issues/negotiating compromises between team members
Ensuring team members have a clear understanding of financial and non-financial goals

Lead the administration and compliance functions for assigned team, overseeing the implementation and sustainment of bank policies, procedures and special initiatives to minimize the Bank’s exposure to risk by:

Ensuring accurate and timely completion of daily and periodic monitoring activities including Automated Control System, Worklist Management Exceptions, Work Hub, Digital Courier, and Accounting Support Package reviews
Executing duties as Branch Compliance Officer (BCO) for the sale of Mutual funds, ensuring branch compliance with Mutual Fund Dealers Association (MFDA) rules and regulations as well as Scotia Securities Inc. (SSI) guidelines/processes, as applicable
Maintaining oversight of all team compliance dashboard metrics, ensuring outstanding issues are resolved in a timely manner
Leading operational excellence and a satisfactory Branch audit
Ensuring team stays current on retail lending compliance, regulatory compliance, and custody requirements and changes
Adhering to compliance with regulatory activities and guidance over Occupational Health & Safety
Monitoring team’s strict adherence to Bank security procedures, including retail lending policies and processes, assigned authorities and limits
Escalating fraudulent activities, unusual occurrences, issues/deficiencies/trends to your Team Lead and/or AML and/or Branch Compliance Officer (BCO) and/or Chief Compliance Officers and/or applicable Shared Services Department as appropriate
Adhering to and ensuring team members’ compliance with cash, custody and security procedures at all times.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and managing succession and development planning for the team.

Do you have the skills to enable you to be successful in this role? We would love to work with you if you have:

5 years+ Retail or Commercial banking experience
Experience with employee development and coaching
Experience with client service standards and change management
University or community college degree preferred

Location(s): Canada : British Columbia : Vancouver

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Lead and develop an Associate Private Banking team, overseeing client service, relationship onboarding, financial solutions, credit administration, and team performance. Manage compliance, operational controls, risk, and resource planning while coordinating with Private Banking Head Office and supporting consistent client experiences.

Requirements

Candidates should have at least five years of retail or commercial banking experience, along with experience in employee coaching and development, client service standards, and change management. A university or community college degree is preferred.

Skills

Team Leadership
Private Banking
Financial Advice
Retail Banking
Commercial Banking
Credit Analysis
Financial Analysis
Employee Coaching
Employee Development
Change Management
Compliance Management
Risk Management
Regulatory Compliance
Portfolio Management
Client Service

Visa sponsorship

Not detected in the job text

Keywords

Private Banking
Retail Banking
Commercial Banking
Associate Private Bankers
Financial Advice
Customized Financial Solutions
Credit Proposals
Credit Analysis
Retail Lending
Portfolio Management
Wealth Management
Mutual Funds
Branch Compliance Officer
MFDA
Scotia Securities Inc.
AML/ATF
Sanctions Compliance
Operational Risk
Compliance Monitoring
Automated Control System
Work Hub
Digital Courier
Accounting Support Package
Change Management
Employee Development
Coaching
Client Service
Branch Audit

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