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Scotiabank

Manager, Business Controls

Toronto, ON, M5H 1B6, Canada

Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

Requisition ID: 273734

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As the Manager, Business Controls and Regulatory Reporting, you will contribute to the profitability of the Real Estate Secured Lending (RESL) portfolio by ensuring the Bank is compliant on all RESL lending policies, procedures and the Bank’s legal interests are protected from an operational and reputational risk perspective. You will also provide compliance-related operational support for the department and support areas (e.g. RESL, SMA, Sales & Service, Mortgage Operations, etc.) as needed, and will act as the back-up Business Continuity Planning (BCP) contact.

Is this role right for you? In this role, you will:

Manage and assist in the oversight of RESL governance and compliance policies, reports and issues, including Customer Privacy, Know Your Customer process, AML/ATF statements, etc.
Contribute to the development and review of new or updated policies and producers to ensure they remain appropriate, considering regulatory changes
Design and recommend tactical level compliance strategies across all delivery channels and ensure the operational and system changes adhere to regulatory and compliance requirements
Support the Senior Manager in their role as department point contact for external, federal and provincial regulatory agencies (e.g. OSFI, FCAC, CBA)
Investigate governance and compliance issues raised by regulatory bodies to ensure RESL is compliant
Research and provide input on position papers on proposed legislation affecting RESL for review by Senior and Executive Management and eventual inclusion in submissions to government for negotiation and lobbying
Project manage to ensure from inception to implementation (and post review implementation) that all compliance and regulatory changes are appropriately implemented
Update appropriate documentation (e.g. disclosures) of established, new or revised processes in the event of a compliance or regulatory impact for all RESL products
Assist with the preparation and review of detailed external compliance reports for OSFI, annually or quarterly certifications as required
Assist with all compliance self-assessments and quarterly and annually certification as required by the Bank Act, Trust and Loan Companies Act, FCAC, OSFI and Anti-Money Laundering legislation
Manage monthly, quarterly and annual internal compliance trends and issues based reports for the Senior Management RESL
Assist with development and/or preparation of reports to Global Compliance and Senior Management
Provide input on agreements, new products or programs, and related documents that govern RESL products and services to ensure that appropriate disclosures are made and responsibilities are clearly defined
Perform continuous reviews and improvements of regulatory reporting procedures to create efficiency and ensure accurate reporting. (e.g. Process Flows, Job Aids, Reporting Calendar, etc.)
Ensure the delivery of a high standard of customer service and fostering overall customer satisfaction that is consistent with the core values at Scotiabank and Complaint Resolution Standards and Procedures

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Post-secondary education with related work experience focused in financial services compliance and regulatory support
Knowledge of the Canadian residential market, industry trends, best practices and regional market differences
Knowledge of RESL policies and procedures across all delivery channels and centralized processing units
An understanding of how RESL products and programs function, including pricing, underwriting, servicing and accounting
Strong analytical skills to evaluate issues and opportunities, with the ability to synthesize a variety of information to determine appropriate recommendations with respect to policy, compliance and regulatory requirements
Proven ability to provide accurate and through recommendations, as results can have far-reaching consequences
The ability to work both independently and build strong relationships in a team environment
Excellent writing and communication skills, with the ability to prepare reports and business cases for senior audiences
Strong customer focus orientation to support both internal and external customers
Adaptability to an ever-evolving compliance and regulatory environment
Comfortability working in a hybrid work environment

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager of Business Controls oversees governance and compliance policies for the Real Estate Secured Lending portfolio to ensure regulatory adherence and risk mitigation. They also manage reporting, support regulatory audits, and lead the implementation of compliance-related system and process changes.

Requirements

Candidates must have post-secondary education and significant experience in financial services compliance and regulatory support. Strong analytical, communication, and project management skills are required to navigate complex regulatory environments and support senior management.

Skills

Regulatory reporting
Compliance management
Risk management
Financial services
Policy development
Analytical skills
Project management
Communication skills
Stakeholder management
AML/ATF compliance
Know your customer
Business continuity planning
Regulatory liaison
Reporting
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Business Controls
Regulatory Reporting
Real Estate Secured Lending
RESL
Compliance
Governance
Risk Management
OSFI
FCAC
AML
ATF
Bank Act
Policy Development
Project Management
Financial Services
Reporting
Stakeholder Management
Business Continuity Planning
Underwriting
Servicing
Accounting
Regulatory Liaison
Customer Privacy
Know Your Customer
Hybrid Work

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