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Added 13 mins ago
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Senior Treasury Analyst
Seaspan
North Vancouver, BC
- Full-time
The Senior Financial Analyst will support the Treasury Manager in managing the company’s cash flow, banking relationships, and financial risk exposures. This role focuses on cash…
Added 13 mins ago
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Growth and Demand Marketing Manager
Waabi
Toronto, ON
- $138,000 to $198,000 USD / year
- Full-time
We're looking for a Growth and Demand Marketing Manager to build and run our demand generation engine from the ground up. This is a hands-on, generalist role on a small team - you'll set…
Added 13 mins ago
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Manager, U.S. Corporate Tax
Fuller Landau
Toronto, ON
- Full-time
Reporting to the Tax Partners, the Manager, U.S. Corporate Tax will oversee a variety of U.S. corporate and cross-border tax compliance and advisory engagements. You will work closely with…
Added 13 mins ago
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Day Service Centre Supervisor
Brambles
Vancouver, BC
- Full-time
Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
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Manager, Valuations & Modelling
BDO
Toronto, ON
- Full-time
BDO Canada LLP is seeking a Manager to join our Valuations & Modelling team in Toronto. We are looking for dynamic candidates with strong technical valuation expertise and financial…
Added 13 mins ago
Trade Spend Analyst
ACCO Brands
Mississauga, ON
ACCO Brands is seeking a Trade Spend Analyst to join the North America Finance team reporting to the Finance Manager, Decision Support. This role will support the management and execution…
Added 13 mins ago
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Site Manager/ Superintendent - Building Group
Govan Brown & Associates
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $150,000 CAD / year
- Full-time
We’re searching for a Construction Site Manager / Construction Superintendent to join our Building Group team in Toronto. This is an exciting opportunity to leverage your outstanding…
Added 13 mins ago
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Growth Marketing Specialist / Spécialiste en marketing de croissance
FlightHub
Montreal, QC
- Full-time
You will own paid search performance for FlightHub's hotel and vacation package business, one of our biggest growth bets. You'll have real budget, real autonomy, and direct access to…
Added 13 mins ago
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Trouble Program Manager 2
BC Hydro
Surrey, BC
- $131,100 to $165,800 CAD / year
- Full-time
Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The…
Added 28 mins ago
Assistant Store Manager, FT
Under Armour
Tsawwassen, BC
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.
Added 28 mins ago
PP
Senior Manager, Engineering & Maintenance
Piramal Pharma Ltd
Aurora, ON
- Full-time
Lead the Engineering and Maintenance functions for the Aurora site, ensuring facilities, utilities and manufacturing equipment are safe, compliant, reliable and capable of supporting site…
Added 28 mins ago
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Manager Operations
gategroup
Halifax, NS · CAN_NS_Halifax_YHZ
- Full-time
The Unit Operations Manager is responsible for the day-to-day operations of the unit, while also ensuring compliance standards and adhering to company policies and procedures.
Added 28 mins ago
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Planner - Grounds & Conversions (2026-048)
The Regina Exhibition Association Limited
Regina, SK
- Other
Reporting to the Assistant Manager – Grounds & Conversion, the Planner is responsible for creation and assignment of an efficient & effective work assignment plan and assist with the…
Added 28 mins ago
Technical Account Manager
Netskope
Canada
…NewEdge network to gain full visibility and control without performance…
Added 28 mins ago
Materials Operations Assistant Manager
Aecon
Toronto, ON
The Material Assistant Manager leads the planning, receipt, storage, preservation, control and distribution of construction materials across project material yards, laydown areas and work…
Added 28 mins ago
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Project Engineer/Analyst
Kinectrics
Tiverton, NS
- Full-time
Reports to: Section Manager, Bruce Site Engineering Projects
Added 28 mins ago
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Social Media Content Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Share performance insights and recommendations with the Brand Storytelling & Content Manager.
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Warehouse Operations Manager
CCLS (Canada Cartage Logistics Solutions)
Winnipeg, MB
- Full-time
Under the direction of the General Manager, the Warehouse Operations Manager is responsible for managing the day-to-day operations of a multi-client third-party logistics warehouse. This…
Added 28 mins ago
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e-Commerce Coordinator
Indigo
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
…search, campaigns, promotions, etc.), flagging variances in site performance or customer experience to the Specialist or…
Added 28 mins ago
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Materials Operations Assistant Manager
ONxpress
Toronto, ON
- Full-time
The Material Assistant Manager leads the planning, receipt, storage, preservation, control and distribution of construction materials across project material yards, laydown areas and work…
Added 43 mins ago
BR
Manager, Risk Control
Brookfield Renewable U.S.
Gatineau, QC
- Full-time
Reporting to the Senior Director, Risk Control, the Manager, Risk Control is responsible for overseeing the analysis, monitoring and management of financial risks associated with energy…
Added 43 mins ago
Project Coordinator
ATS Automation
Cambridge, ON
…automated tooling to ensure its availability, reliability, and performance. This role requires knowledge of nuclear tool design, analysis, operation, and maintenance in radioactive…
Added 43 mins ago
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Laser Scanning Technician
Weir
Fort McMurray, AB
- $38.4 CAD / hour
- Full-time
…customer assets. Reporting to the Oil Sands Technical Solutions Manager, the Laser Scanning Technician collaborates closely with Aftermarket Account Managers, Field Engineers, Reliability…
Added 43 mins ago
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Senior Manager, Community and Access
House of Friendship
Kitchener, ON
- Full-time
…navigation. Leading a team of managers and supervisors, the Senior Manager will use project management, strategic thinking and data-based decision-making to manage change and improve…
Added 43 mins ago
UH
Product Manager - Accounts Payable Applications
University Health Network
Toronto, ON
- Full-time
The Product Manager, Accounts Payable Applications is the business application owner and Finance functional expert for Basware Invoice Automation (Basware), Emburse and SmoothPay.

Scotiabank

Manager, Concierge Support, Global Transaction Banking - Toronto

Toronto, ON, M1L 4S2, Canada

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Job details

Apply by: Nov 15, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Requisition ID: 277978

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Corporate, Commercial, and Small Business clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As our clients transform their operating models, expand globally and deploy digital capabilities and their cash management needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline treasury processes, simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:
As a Concierge Support Manager, Client Services & Solutions within Global Transaction Banking (GTB), you will provide dedicated technical support to the bank’s top-tier corporate clients. You will be responsible for managing complex client relationships, resolving technical issues, and supporting the implementation and maintenance of electronic cash management services. This role plays a critical part in ensuring client satisfaction and operational excellence in a high-performance, inclusive environment.

What You'll Do:

Serve as the primary technical support contact for a portfolio of top-tier corporate clients.
Manage and resolve complex technology incidents, including issue tracking, escalation, and coordination with internal resolution teams.
Maintain detailed operational and customer profile documentation for customized client solutions.
Collaborate with internal GTB departments and external partners (e.g., IT&S, MTO, Sales, and Product) to ensure timely service delivery.
Support the onboarding of new services and application migrations for assigned clients.
Proactively communicate service disruptions and IT&S alerts to clients.
Act as a Subject Matter Expert (SME) and escalation point for junior team members.
Identify opportunities to improve support processes and documentation to enhance client satisfaction.
Advocate for client needs and process improvements by liaising with senior management.
Ensure compliance with operational risk, regulatory, and conduct risk frameworks.

What You'll Bring:

Expert-level knowledge in electronic cash management, especially in payments.
Bilingualism in Spanish is an asset
A strong technical background, either through education or work experience.
Experience managing client relationships in a financial services or banking environment.
Proven ability to lead and mentor team members in a high-performance setting.
Strong problem-solving skills and the ability to navigate complex investigations.
Familiarity with operational risk, regulatory compliance, and AML/ATF frameworks.
Excellent communication and collaboration skills across departments and with clients.
Ability to work non-standard hours as needed in a fast-paced environment.
Experience with process improvement and documentation best practices.
A commitment to fostering an inclusive and supportive team culture.

What's In It For You?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

At Scotiabank, we value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Location(s): Canada : Ontario : Toronto || Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide dedicated technical support to a portfolio of top-tier corporate clients, resolving complex technology incidents and supporting the onboarding and maintenance of electronic cash management services. Coordinate with internal teams and external partners, communicate service disruptions, mentor junior staff, improve support processes, and ensure compliance with risk and regulatory frameworks.

Requirements

Candidates should bring expert knowledge of electronic cash management, particularly payments, a strong technical background, and experience managing client relationships in banking or financial services. The role also calls for leadership and mentoring ability, strong investigation and communication skills, familiarity with operational risk, regulatory compliance and AML/ATF, and flexibility to work non-standard hours; Spanish is an asset.

Skills

Electronic Cash Management
Payments
Technical Support
Incident Management
Issue Escalation
Client Onboarding
Application Migrations
Operational Documentation
Process Improvement
Team Leadership And Mentoring
Problem-Solving
Operational Risk Management
Regulatory Compliance
AML/ATF Frameworks
Cross-Functional Communication

Benefits

Flexible Benefit Programs
Family, Financial, Physical, Mental, And Social Health Support

Visa sponsorship

Not detected in the job text

Keywords

Global Transaction Banking
Electronic Cash Management
Payments
Treasury Management
Corporate Banking
Client Services
Technical Support
Technology Incidents
Issue Tracking
Escalation Management
Client Onboarding
Application Migrations
Service Disruptions
IT&S Alerts
Operational Documentation
Customer Profiles
Process Improvement
Subject Matter Expert
Operational Risk
Regulatory Compliance
Conduct Risk
AML/ATF
Financial Services
Team Mentoring
Spanish

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