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Added 27 mins ago
DT
Project Manager
dp Technologies Group
Winnipeg, MB
- Full-time
Position Summary: Reporting to the Engineering Manager, the Project Manager is responsible for planning, coordinating, and managing projects from initiation through completion, including…
Added 27 mins ago
L
Project Manager
Levata
Markham, ON
- Full-time
The Project Manager coordinates client projects and deployments from initiation through completion. This role develops and maintains project plans and trackers, coordinates internal teams…
Added 27 mins ago
LT
Junior Product Manager
Lorex Technology
Markham, ON
- $60,000 to $70,000 CAD / year
- Full-time
Reporting to the Lead Product Manager, the Jr. Product Manager supports the development, launch, and lifecycle management of Lorex hardware and smart security products. The role serves as a…
Added 27 mins ago
MC
Manager, Commercial Activities
MacLachlan College
Oakville, ON
- $82,000 to $95,000 CAD / year
- Full-time
MacLachlan College has an exciting opportunity for a full-time Manager, Commercial Activities to join our team!
Added 27 mins ago
FC
Contracts Manager- Mining
Fluor Corporation
Vancouver, BC
- Full-time
This exciting position will serve as a Senior Contracts Manager on medium to large-sized EPC/EPCM projects.
Added 42 mins ago
SI
HACCP Technician
Saputo Inc.
Calgary, AB · Mississauga, ON · Riverway
- Full-time
The HACCP Technician is a developmental technical role designed for individuals interested in developing a career in food safety systems management. This position provides hands-on…
Added 42 mins ago
SC
Financial Service Representative Development
StellerVista Credit Union
Castlegar, BC
- Full-time
…of the branch through the achievement of established retail sales goals and the application of member relationship management tools and techniques. You will support the promotion and sales…
Added 43 mins ago
ZT
Inventory & Logistics Analyst
ZEROCOR Tubulars
Calgary, AB
- Full-time
…and operational efficiency. Reporting directly to the General Manager, this role is essential for ensuring seamless coordination among marketing, sales support, and…
Added 57 mins ago
EM
Area Sales Manager Industrial Automation
Exact Match Recruitment
ON · Ontario, Canada
- $105,000 to $120,000 CAD / year
- Full-time
Our client, a global manufacturer, is looking to hire an Area Sales Manager for the GTA and surrounding and areas.
Added 57 mins ago
TS
Store Associate
The Salvation Army in Canada
Sackville, NB
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 57 mins ago
PG
Commercial Marketing Manager
Purity Gas
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Commercial Marketing Manager is a strategic leader who bridges Sales, Product Engineering, and Marketing to drive Purity Gas’s go-to-market strategy. This role leads vertical market…
Added 57 mins ago
EA
Business Development Manager
Ethos Automation Inc
Brantford, ON
- Full-time
We're not just looking for someone to generate sales opportunities. We're looking for someone to become a trusted partner to our customers and help shape the future growth of our business.
Added 58 mins ago
Analyst, Sponsor Finance
BMO
Toronto, ON · FCP
Supports credit-granting decisions by making recommendations to manager.
Added 1 hour ago
H
Functional Specialist , SAP - MM & SCS
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Toronto, ON · (RSBU) Toronto
- Full-time
Responsible for planning, directing and coordinating the efforts of both the project and functional/technical support activities.
Added 1 hour ago
IC
Trade Compliance Manager
IDEX Corporation
Ottawa, ON
- Full-time
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we…
Added 1 hour ago
Territory Sales Manager, North SoCal
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Canada
To thrive as Territory Sales Manager, you must work closely with our healthcare and physician customers to ensure sales objectives and goals are met. Territory Sales Manager is responsible…
Added 1 hour ago
Associate, Real Estate Banking, Commercial Banking - North York, ON
Scotiabank
Toronto, ON · North York, ON
Strong interpersonal and communication skills are essential to this position. The Account Manager must be able to effectively articulate views both within the Bank and externally in the…
Added 1 hour ago
Scotia Wealth Insurance Services Regional Director, Central Canada
Scotiabank
Toronto, ON
…team across Canadian Wealth Management to integrate relevant technical knowledge into their coaching and sales management…
Added 1 hour ago
IF
Manager, IT Service Delivery – Group Savings and Retirement
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…clients feel confident and secure about their future? As a Manager, IT Service Delivery – Group Savings and Retirement, you will play a key role in advancing the technology solutions that…
Added 1 hour ago
SL
Engineering Manager
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Saint John, NB
- Full-time
As Engineering Manager, you will provide strategic and technical leadership to a team of engineers responsible for delivering safe, efficient, and innovative precast and prestressed…
Added 1 hour ago
CE
Technical Sales Specialist – Wear Solutions
Castolin Eutectic
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
…one or more of these industries. Whether you are a seasoned sales professional or have been in a different role, such as a maintenance manager, maintenance planner, reliability engineer,…
Added 1 hour ago
CE
Business Development Manager – Mining Solutions
Castolin Eutectic
Remote, Canada
- $110,000 to $150,000 CAD / year
- Full-time
- Remote
Collaborate to Win: Work with our Services Team, Product Managers, and technical specialists to develop customer-specific solutions and convert opportunities into sales.
Added 1 hour ago
CE
Business Development Manager – Industrial Welding & Wear Solutions
Castolin Eutectic
Remote, Canada
- $90,000 to $140,000 CAD / year
- Full-time
- Remote
Looking for an opportunity where your earning potential is unlimited and your technical expertise makes a real difference?
Added 1 hour ago
NA
Customer Operations Coordinator
Normac Adhesive Products Inc.
Burlington, ON
- Full-time
· Escalate non-standard pricing, commercial terms, technical questions or unusual customer requirements to the appropriate Sales or Management representative.
Added 1 hour ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Tsawwassen, BC
Analyze sales results with your manager and come up with innovative solutions to improve them;

Scotiabank

Manager, Concierge Support, Global Transaction Banking - Toronto

Toronto, ON, M1L 4S2, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 15, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Requisition ID: 277978

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Corporate, Commercial, and Small Business clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As our clients transform their operating models, expand globally and deploy digital capabilities and their cash management needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline treasury processes, simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:
As a Concierge Support Manager, Client Services & Solutions within Global Transaction Banking (GTB), you will provide dedicated technical support to the bank’s top-tier corporate clients. You will be responsible for managing complex client relationships, resolving technical issues, and supporting the implementation and maintenance of electronic cash management services. This role plays a critical part in ensuring client satisfaction and operational excellence in a high-performance, inclusive environment.

What You'll Do:

Serve as the primary technical support contact for a portfolio of top-tier corporate clients.
Manage and resolve complex technology incidents, including issue tracking, escalation, and coordination with internal resolution teams.
Maintain detailed operational and customer profile documentation for customized client solutions.
Collaborate with internal GTB departments and external partners (e.g., IT&S, MTO, Sales, and Product) to ensure timely service delivery.
Support the onboarding of new services and application migrations for assigned clients.
Proactively communicate service disruptions and IT&S alerts to clients.
Act as a Subject Matter Expert (SME) and escalation point for junior team members.
Identify opportunities to improve support processes and documentation to enhance client satisfaction.
Advocate for client needs and process improvements by liaising with senior management.
Ensure compliance with operational risk, regulatory, and conduct risk frameworks.

What You'll Bring:

Expert-level knowledge in electronic cash management, especially in payments.
Bilingualism in Spanish is an asset
A strong technical background, either through education or work experience.
Experience managing client relationships in a financial services or banking environment.
Proven ability to lead and mentor team members in a high-performance setting.
Strong problem-solving skills and the ability to navigate complex investigations.
Familiarity with operational risk, regulatory compliance, and AML/ATF frameworks.
Excellent communication and collaboration skills across departments and with clients.
Ability to work non-standard hours as needed in a fast-paced environment.
Experience with process improvement and documentation best practices.
A commitment to fostering an inclusive and supportive team culture.

What's In It For You?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

At Scotiabank, we value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Location(s): Canada : Ontario : Toronto || Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide dedicated technical support to a portfolio of top-tier corporate clients, resolving complex technology incidents and supporting the onboarding and maintenance of electronic cash management services. Coordinate with internal teams and external partners, communicate service disruptions, mentor junior staff, improve support processes, and ensure compliance with risk and regulatory frameworks.

Requirements

Candidates should bring expert knowledge of electronic cash management, particularly payments, a strong technical background, and experience managing client relationships in banking or financial services. The role also calls for leadership and mentoring ability, strong investigation and communication skills, familiarity with operational risk, regulatory compliance and AML/ATF, and flexibility to work non-standard hours; Spanish is an asset.

Skills

Electronic Cash Management
Payments
Technical Support
Incident Management
Issue Escalation
Client Onboarding
Application Migrations
Operational Documentation
Process Improvement
Team Leadership And Mentoring
Problem-Solving
Operational Risk Management
Regulatory Compliance
AML/ATF Frameworks
Cross-Functional Communication

Benefits

Flexible Benefit Programs
Family, Financial, Physical, Mental, And Social Health Support

Visa sponsorship

Not detected in the job text

Keywords

Global Transaction Banking
Electronic Cash Management
Payments
Treasury Management
Corporate Banking
Client Services
Technical Support
Technology Incidents
Issue Tracking
Escalation Management
Client Onboarding
Application Migrations
Service Disruptions
IT&S Alerts
Operational Documentation
Customer Profiles
Process Improvement
Subject Matter Expert
Operational Risk
Regulatory Compliance
Conduct Risk
AML/ATF
Financial Services
Team Mentoring
Spanish

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