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Added 1 min ago
PA
Used Car Sales Manager (Performance Hyundai Brampton)
Performance Auto Group
Brampton, ON
- Full-time
Assist the General Sales Manager and General Manager in the planning and forecasting of goals and objectives for the department and strive to meet them, as well as the development and…
Added 1 min ago
VI
Manager, Yardi and Financial Systems
Vital Infrastructure Property Trust
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
The Manager will be part of the Financial Systems team within Corporate Finance, reporting to the Director, Financial Systems and Data. Financial Systems is responsible for the business…
Added 1 min ago
AG
Search Lead
Adelphi Group
Toronto, ON
- Full-time
…competitive intelligence into prioritized roadmaps and measurable business outcomes. Reporting to the Search Director, the Search Lead partners closely with them to investigate, validate,…
Added 1 min ago
OG
Social Media Manager
Onni Group of Companies
Vancouver, BC
- Full-time
For over half a century, we’ve been building communities for people to live, work, and play - spanning real estate development and construction, commercial property ownership and…
Added 1 min ago
W
Senior Project Manager (Experiential Production)
Wasserman
Toronto, ON
- Full-time
This role is part of our Toronto team and is based at THE·TEAM’s full-service warehouse in Oakville, with an on-site requirement of five days per week.
Added 16 mins ago
D
ServiceNow Cyber Sales Executive (Senior Manager)
Deloitte
Toronto, ON
- Full-time
As a Sales Executive within this line of business you will participate and coordinate the development of sales strategies related to ServiceNow and related solutions while driving key sales…
Added 16 mins ago
D
Technical Delivery Manager
Deloitte
Toronto, ON
- Full-time
Job Type: PermanentWork Model: HybridReference code: 132516Primary Location: Toronto, ONAll Available Locations: Toronto, ON
Added 16 mins ago
MN
Senior Account Manager
Mosaic North America
Toronto, ON
- Full-time
We're looking for a Senior Account Manager to join our B2B Experiential Marketing team, serving as a strategic client leader and trusted partner while driving the planning and execution of…
Added 16 mins ago
TL
Senior Project Manager
Tek Leaders Inc
Toronto, ON
- Contract
The Senior Project Manager will own the end-to-end delivery of complex software projects, ensuring implementation is on-time, within budget, and of high quality.
Added 16 mins ago
MN
Senior Account Manager
Mosaic North America
Vancouver, BC
- Full-time
We're looking for a Senior Account Manager to join our B2B Experiential Marketing team, serving as a strategic client leader and trusted partner while driving the planning and execution of…
Added 16 mins ago
FC
Cost Control Manager
FCC Construcción
Toronto, ON
- Full-time
The Cost Control Manager plays a key role in supporting the successful delivery of Go Rail Expansion - On-Corridor Program . This position is responsible for leading cost control and…
Added 16 mins ago
D
Senior Consultant or Manager, Zero Trust Architecture
Deloitte
Toronto, ON
- Full-time
As a Senior Consultant or Manager in our Zero Trust practice, you will be a trusted advisor to Deloitte clients as they modernize how they secure access for their users, devices,…
Added 32 mins ago
RB
Senior Manager, Social Content & Communities
Royal Bank of Canada
Toronto, ON
- Full-time
…recognized brands. We're looking for an experienced Senior Manager, Social Content & Communities to lead how RBC Direct Investing shows up across social: turning complex investing concepts…
Added 32 mins ago
T
Senior Treasury Liquidity Measurement Analyst
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 32 mins ago
Sr. Program Manager, Network Planning, GTS
Amazon
Toronto, ON
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Added 47 mins ago
QC
Intermediate PM (Toronto ON)
Quarry Consulting
Toronto, ON
- Contract
The project/program manager leads and coordinates project/program team resources to ensure project/program milestones are met
Added 47 mins ago
AG
Senior Manager SAP FICO Record-to-Report
Addmore Group
Toronto, ON
- Full-time
EY is looking for a Senior Manager SAP FICO/Record-to-Report to join on a permanent basis.
Added 47 mins ago
C
Senior Web Developer
Connexall
Toronto, ON
- Full-time
This position is responsible for the end-to-end design, development, and management of corporate websites, microsites, and marketing landing pages, while ensuring an exceptional user…
Added 1 hour ago
RO
Group Sales Assistant
Royal Ontario Museum
Toronto, ON
- $26.6 to $30.41 CAD / hour
- Part-time
Support the daily business of Group Sales by arranging and selling tailored group visits for a variety of clients, including Tour Operators, performance troupes, corporate teams, and…
Added 1 hour ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
Act as the business owner for the technology-risk assessment capability within ServiceNow IRM, defining assessment requirements, workflows and data needs while working with the technical…
Added 1 hour ago
IG
IT Recruiter
Insight Global
Toronto, ON
- Full-time
Experience recruiting for technical skill sets such as Software Development, Cloud, Infrastructure, Data, DevOps, Business Analysis, Cybersecurity, or related disciplines.
Added 1 hour ago
R
Senior Manager, Social Content & Communities
RBC
Toronto, ON
- Full-time
…recognized brands. We're looking for an experienced Senior Manager, Social Content & Communities to lead how RBC Direct Investing shows up across social: turning complex investing concepts…
Added 1 hour ago
UH
Digital Technician (IT Service Desk Agent)
University Health Network
Toronto, ON
- Contract
…sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The…
Added 1 hour ago
Partner Marketing and Events Lead
Dayforce
Calgary, AB · Kitchener, ON · Ottawa, ON · QC
…and AI-enabled campaign scale. The Senior Partner Marketing Manager will work closely with Strategic Partners, Alliances, Demand Center, Field Marketing, Revenue Development, Sales, Product…
Added 1 hour ago
RC
Sales Representative
Reliable Corporation
Burlington, ON
- Full-time
Founded in Toronto in 1955, Reliable is a proud, family-owned business built on a legacy of product innovation. Over the decades, we have earned a dedicated following among home…

Scotiabank

Manager, Digital Experience (.COM)

Toronto, ON, M5C 2W1, Canada

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Applications open in a new tab.

Job details

Experience: Minimum 5 years of relevant experience in the eCommerce space.
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 278470

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Commerce (.COM) team at Scotiabank in Marketing is reinventing discovery experiences to meet the evolving and unique needs of our customers, regardless of who they are or how they choose to bank with us.

This role contributes to the overall success of the Commerce Team in Canada by supporting the maintenance and building of Scotiabank-owned web properties with a focus on continuous improvement to support sales and best-in-class customer experiences. Leads collaboration with partners across the bank to identify and execute new opportunities to improve channel performance. Supports the team’s business strategies and objectives by ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures, and web accessibility standards.

Is this role right for you? In this role, you will:

Champion a customer-focused culture and drive impact and value to the business through understanding customer journeys across digital channels, providing an optimal experience for our customers and prospects and seamless paths to conversion.
Lead and manage the creation, planning, and delivery of various web initiatives, analyze their effectiveness, and continue optimizing and improving customer experience.
Build strong relationships with stakeholders to influence the planning, management, and optimization of all content across our public websites
Lead the Digital Commerce channel strategy in support of Scotiabank’s goals and objectives. Focus on a seamless customer experience for both new and existing Scotiabank customers, create and manage the roadmap of tactics and milestones that will accelerate growth.
Identify key Digital Commerce opportunities and support the accelerated development of our channel performance. Actively monitor digital performance and identify innovative opportunities to support annual goals. Share findings with stakeholders to align on future opportunities.
Analyze site data and user behaviour to understand the customer and improve the customer experience through site optimization.
Use competitive landscape knowledge or industry trends to develop innovative experiences that would support the business and brand and differentiate Scotiabank from other financial institutions.
Partner with stakeholders to define and lead personalization opportunities to drive incremental value to the business.
Build A/B tests and personalized experiences, in partnership with digital analytics, marketing, UX, content writers, and audience managers, aimed to enhance overall customer experience, improve relevancy, and increase digital sales.

Consistently monitor, analyze, optimize and maintain site health (quality assurance, accessibility, and SEO) across all web pages in their portfolio.

Actively pursue effective and efficient operations of respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
Champion a high-performance environment and contribute to an inclusive work environment.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role?

Minimum 5 years of relevant experience in the eCommerce space. Experience in the financial industry is a plus
Experience using marketing technology, Content Management Systems (Adobe Experience Manager preferred), and web testing and personalization software (i.e. Adobe Target)
Experience utilizing web analytics platforms to develop data-driven channel strategies (Adobe Analytics preferred)
Solid understanding of translating business strategy into digital experience through of mix of personalization and A/B testing
Proven experience leading strategies and roadmaps of tactics that deliver on business goals and objectives
Experience in identifying opportunities to bring efficiencies into existing processes

Ability to look at the bigger picture with a solid understanding of the customer journey
Deep knowledge of the impact of web content and SEO to drive optimizations and increase website traffic and user engagement
Excellent communication, relationship management, and stakeholder management skills

Strong presentation and storytelling skills, comfortable speaking in front of peers, senior leadership, and internal and external stakeholders

Experience in front-end using HTML, JavaScript, JSON and CSS
Experience using Project Management software (such as JIRA, Confluence, or WorkFront) is preferred
Ability to ensure website content has a consistent look and feel and is formatted to established standards
Ability to manage multiple projects in a fast-paced, deadline-driven environment, changing focus and priority as needed
Practical experience with Agile development methodologies
French language skills, written and verbal, are an asset

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Lead the digital commerce channel strategy and manage web initiatives to optimize customer experience and drive sales. Collaborate with cross-functional partners to implement personalization, A/B testing, and site improvements while ensuring compliance and accessibility standards.

Requirements

Requires a minimum of 5 years of experience in the e-commerce space with proficiency in marketing technology and web analytics. Strong communication skills and technical knowledge of front-end development and project management tools are essential.

Skills

E-commerce
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
Project management
Stakeholder management
Agile methodologies
Data analysis
Digital strategy

Benefits

Bonus
Flexible vacation
Personal days
Sick days
Tuition assistance
Employee resource groups
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Digital experience
Scotiabank
Marketing
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
JIRA
Confluence
WorkFront
Agile
Customer journey
Channel performance
Web accessibility
Stakeholder management
Data-driven strategy
Financial industry
Quality assurance
Digital sales
Content management systems
Project management
Conversion optimization
Brand strategy

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