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Added 7 mins ago
Y
Creative Solutions Lead
Yahoo
CA - Canada
- Full-time
Yahoo Ads is seeking a Canada-based Creative Solutions Lead to support international markets and lead the development and delivery of innovative branded content, partnerships, and creative…
Added 7 mins ago
CR
Project Manager - Business Development
Cando Rail & Terminals
Canada
- Full-time
Lead others in the implementation of new innovative work environments and ensure awareness on project initiatives, decisions, policies, etc.
Added 7 mins ago
CR
Project Coordinator - Business Development
Cando Rail & Terminals
Canada
- Full-time
Take a lead role in managing subcontractors including vetting credentials, verifying company contractor requirements (ex. Insurance, WCB/WSIB, safety programs), and maintaining all…
Added 7 mins ago
UO
Sub-Head Electrician
University of British Columbia
Vancouver, BC
- Full-time
Lead and support a skilled trades crew by organizing and allocating work, supervising employees, and participating in the training of workers and apprentices.
Added 8 mins ago
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Technology Program Management, Vice President
MUFG
Toronto, ON
- Full-time
…executive updates on strategy, budgets, risks, controls, and delivery. The role also tracks technology expenditures, manages project budgets and capital investments, negotiates internal…
Added 8 mins ago
Sr. Program Manager, Network Planning, GTS
Amazon
Toronto, ON
Amazon is seeking a Sr. Program Manager on the outbound (OB) transportation planning team. This role will lead short-term planning and our high-volume event (HVE) planning for Canada…
Added 8 mins ago
A
Adventure & Experiences Guide
AccorHotel
Banff, AB
- Contract
Fairmont Banff Springs is looking for an energetic individual to assist in the delivery of our Adventure & Experiences Guiding program. Adventure & Experiences Guides should have a wide…
Added 22 mins ago
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Banking Officer, Banking Client Solutions Team
BMO
Toronto, ON · FCP
- Full-time
Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and…
Added 22 mins ago
Data Engineer - Snowflake, dbtCore/Cloud, AWS
Aviva
Markham, ON
Agile Delivery: Lead agile ceremonies, foster a delivery-focused mindset, and ensure timely execution of data initiatives.
Added 22 mins ago
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Peer Lead
GCHC
Guelph, ON
- Full-time
Reporting to the Supervisor, Allied Health, the Peer Lead role will provide support within all GCHC integrated programs. They will use their unique personal and lived experiences to build…
Added 22 mins ago
IT Support Engineer III
SHEIN
Canada
…IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global…
Added 22 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking a skilled, analytical, and solutions-oriented Supervisor, Scheduling to lead the effective operation and ongoing improvement of our Scheduling Department.
Added 22 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Develop, implement, monitor, and evaluate departmental policies, procedures, workflows, and service delivery models to support operational excellence and evidence-based practice.
Added 22 mins ago
MC
Spécialiste principal(e), Apprentissage et Développement, Canada / Senior Specialist, Learning & Development, Canada
Merck Canada
Kirkland, QC
- Full-time
Added 22 mins ago
CV
DIRECTOR, B2B Sales & Business Development
Coco Village
Quebec, QC
- $70,000 to $100,000 CAD / year
- Full-time
Lead key-account opportunities from first conversation through account opening, ordering, launch and ongoing performance management.
Added 22 mins ago
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Release Manager
SkyAlyne
Ottawa, ON
- $45.5 to $52.5 CAD / hour
- Contract
Position Reports To: Manager, IM&T Delivery & Customer Engagement
Added 22 mins ago
DR
Ready Mix Operations Manager
Dawn Recruiting Agency
Kitimat, BC
- Full-time
Our client is seeking an experienced Ready Mix Operations Manager to lead concrete supply operations supporting a major infrastructure project in Kitimat, British Columbia.
Added 23 mins ago
IG
Product Owner
Insight Global
Toronto, ON
- Contract
…partner and technology integration with the platforms. You will lead agile teams through the development lifecycle and ensure timely delivery of high-value…
Added 23 mins ago
IG
SAS Data Scientist
Insight Global
Toronto, ON
- Contract
…developers, analysts, and business stakeholders to ensure successful delivery. Mentor and coach team members as they increase their Python capabilities. Help validate migrated solutions and…
Added 23 mins ago
CG
IFM Lead
Compass Group Canada
Mississauga, ON
- Full-time
As the IFM Lead, you are responsible for leading the day-to-day Integrated Facilities Management (IFM) operation, ensuring a seamless workplace experience through the coordination of…
Added 23 mins ago
CO
Communications Consultant
City of Kelowna
Kelowna, BC
- Full-time
…approaches and take ownership of your work from planning through delivery and evaluation. You will assess effectiveness, apply what you learn and continuously improve your programs. This is…
Added 23 mins ago
TS
Director, Program Management
The Salvation Army in Canada
Toronto, ON
- Full-time
…successful execution of complex projects. This player-coach will lead a team of Program/Project Managers responsible for aligning, coordinating, and executing TSA’s technology roadmap and…
Added 23 mins ago
SI
Business Analyst/Project Maanger with Capital Markets experience
Smart IT Frame LLC
Mississauga, ON
- Contract
End-to-End Project Delivery: Lead the planning, execution, and monitoring of multi-phase data migration projects from legacy platforms to modern target applications.
Added 23 mins ago
QT
Solution Architect - Enterprise AI & Agentic Platforms
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $250,000 to $280,000 CAD / year
- Full-time
…clients, technical stakeholders, and engineering teams. You will lead solution design across complex AI transformations, ensuring implementations align with enterprise architecture…
Added 23 mins ago
A
SCM Support Analyst
Adecco
Calgary, AB
- $49 to $60 CAD / hour
- Full-time
Reporting to the Team Lead, SCM Support Services, the SCM Support Analyst provides front-line support for Supply Chain Management (SCM) applications and procure-to-pay (P2P) processes…

Scotiabank

Manager, Digital Experience (.COM)

Toronto, ON, M5C 2W1, Canada

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Job details

Experience: Minimum 5 years of relevant experience in the eCommerce space.
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 278470

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Commerce (.COM) team at Scotiabank in Marketing is reinventing discovery experiences to meet the evolving and unique needs of our customers, regardless of who they are or how they choose to bank with us.

This role contributes to the overall success of the Commerce Team in Canada by supporting the maintenance and building of Scotiabank-owned web properties with a focus on continuous improvement to support sales and best-in-class customer experiences. Leads collaboration with partners across the bank to identify and execute new opportunities to improve channel performance. Supports the team’s business strategies and objectives by ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures, and web accessibility standards.

Is this role right for you? In this role, you will:

Champion a customer-focused culture and drive impact and value to the business through understanding customer journeys across digital channels, providing an optimal experience for our customers and prospects and seamless paths to conversion.
Lead and manage the creation, planning, and delivery of various web initiatives, analyze their effectiveness, and continue optimizing and improving customer experience.
Build strong relationships with stakeholders to influence the planning, management, and optimization of all content across our public websites
Lead the Digital Commerce channel strategy in support of Scotiabank’s goals and objectives. Focus on a seamless customer experience for both new and existing Scotiabank customers, create and manage the roadmap of tactics and milestones that will accelerate growth.
Identify key Digital Commerce opportunities and support the accelerated development of our channel performance. Actively monitor digital performance and identify innovative opportunities to support annual goals. Share findings with stakeholders to align on future opportunities.
Analyze site data and user behaviour to understand the customer and improve the customer experience through site optimization.
Use competitive landscape knowledge or industry trends to develop innovative experiences that would support the business and brand and differentiate Scotiabank from other financial institutions.
Partner with stakeholders to define and lead personalization opportunities to drive incremental value to the business.
Build A/B tests and personalized experiences, in partnership with digital analytics, marketing, UX, content writers, and audience managers, aimed to enhance overall customer experience, improve relevancy, and increase digital sales.

Consistently monitor, analyze, optimize and maintain site health (quality assurance, accessibility, and SEO) across all web pages in their portfolio.

Actively pursue effective and efficient operations of respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
Champion a high-performance environment and contribute to an inclusive work environment.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role?

Minimum 5 years of relevant experience in the eCommerce space. Experience in the financial industry is a plus
Experience using marketing technology, Content Management Systems (Adobe Experience Manager preferred), and web testing and personalization software (i.e. Adobe Target)
Experience utilizing web analytics platforms to develop data-driven channel strategies (Adobe Analytics preferred)
Solid understanding of translating business strategy into digital experience through of mix of personalization and A/B testing
Proven experience leading strategies and roadmaps of tactics that deliver on business goals and objectives
Experience in identifying opportunities to bring efficiencies into existing processes

Ability to look at the bigger picture with a solid understanding of the customer journey
Deep knowledge of the impact of web content and SEO to drive optimizations and increase website traffic and user engagement
Excellent communication, relationship management, and stakeholder management skills

Strong presentation and storytelling skills, comfortable speaking in front of peers, senior leadership, and internal and external stakeholders

Experience in front-end using HTML, JavaScript, JSON and CSS
Experience using Project Management software (such as JIRA, Confluence, or WorkFront) is preferred
Ability to ensure website content has a consistent look and feel and is formatted to established standards
Ability to manage multiple projects in a fast-paced, deadline-driven environment, changing focus and priority as needed
Practical experience with Agile development methodologies
French language skills, written and verbal, are an asset

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Lead the digital commerce channel strategy and manage web initiatives to optimize customer experience and drive sales. Collaborate with cross-functional partners to implement personalization, A/B testing, and site improvements while ensuring compliance and accessibility standards.

Requirements

Requires a minimum of 5 years of experience in the e-commerce space with proficiency in marketing technology and web analytics. Strong communication skills and technical knowledge of front-end development and project management tools are essential.

Skills

E-commerce
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
Project management
Stakeholder management
Agile methodologies
Data analysis
Digital strategy

Benefits

Bonus
Flexible vacation
Personal days
Sick days
Tuition assistance
Employee resource groups
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Digital experience
Scotiabank
Marketing
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
JIRA
Confluence
WorkFront
Agile
Customer journey
Channel performance
Web accessibility
Stakeholder management
Data-driven strategy
Financial industry
Quality assurance
Digital sales
Content management systems
Project management
Conversion optimization
Brand strategy

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