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Added 7 mins ago
CC
Bilingual Senior Service Manager - Hybrid
Canon Canada
Montreal, QC
- $117,100 to $131,800 CAD / year
- Full-time
As the Senior Service Manager, you will be responsible for executing and driving regional change under the strategic direction of the Director of Service. You will optimize regional P&L,…
Added 7 mins ago
W
Senior Manager, Merchandising Planning
Walmart
Mississauga, ON
- Full-time
The Senior Manager, Merchandise Planning is responsible for driving sales, gross profit and inventory productivity across their portfolio. This role leads the development of long-range and…
Added 7 mins ago
AG
Search Lead
Adelphi Group
Toronto, ON
- Full-time
…leading data-driven Search strategy and delivery for a leading financial-services client. The role brings together search engine optimization (SEO), generative engine optimization (GEO),…
Added 7 mins ago
M
Sr. Specialist, Risk Oversight and Policy Support
Manulife
Toronto, ON
- Full-time
…stakeholders to support timely mitigation. Reporting to the Manager, Policy and Risk Management, the incumbent completes a defined volume of monthly reviews to assess compliance with sales…
Added 22 mins ago
Senior Project Coordinator
Scotiabank
Toronto, ON
The Delivery Manager supports the planning, coordination, and delivery of projects within the Enterprise Delivery Office (EDO) Wealth Management portfolio. This role is primarily focused on…
Added 22 mins ago
Scotia Jarislowsky Fraser Portfolio Manager - Vancouver
Scotiabank
Vancouver, BC
Partnering with financial planning experts to engage clients in a robust discovery and planning process, the output of which will be a detailed financial overview and plan
Added 22 mins ago
BS
Digital Marketing & Ecommerce Manager (French Asset)
Bilingual Source
Oshawa, ON · Greater Oshawa Metropolitan Area
- $85,000 to $95,000 CAD / year
- Contract
Support digital marketing and eCommerce budget planning, expense monitoring, financial analysis, and business cases.
Added 22 mins ago
C1
Senior Sourcing Manager-(Hybrid)
Central 1
Toronto, ON
- Full-time
Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving…
Added 22 mins ago
C1
Senior Sourcing Manager-(Hybrid)
Central 1
Vancouver, BC
- $110,000 to $134,000 CAD / year
- Full-time
Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving…
Added 22 mins ago
S
Retail Development Specialist (12-Month Contract)
Shiseido
Markham, ON
- $65,000 to $75,000 CAD / year
- Contract
Support sales planning and business analytics through annual sales plan preparation, Power BI data uploads, allocation management, retailer reporting, and brand performance analysis.
Added 22 mins ago
C1
Senior Sourcing Manager-(Hybrid)
Central 1
Vancouver, BC
- $110,000 to $130,000 CAD / year
- Full-time
Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving…
Added 22 mins ago
PG
Media Planner
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Present plans to the client brand group, with assistance of Supervisor/Manager
Added 38 mins ago
RB
Senior Manager, Social Content & Communities
Royal Bank of Canada
Toronto, ON
- Full-time
Knowledge of Facebook Ads Manager, TikTok Ads, Reddit, Snapchat, Pinterest, LinkedIn Ads, and third-party planning and analytics tools.
Added 38 mins ago
RB
Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Ottawa, ON
- Full-time
…professional relationship management and delivering top-tier financial advice to Public Sector entities (Municipalities, Universities and Colleges, School Boards, Hospitals, etc.), where a…
Added 38 mins ago
RB
Branch Manager - Belmont
Royal Bank of Canada
Calgary, AB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 38 mins ago
SC
Relationship Manager/Senior Relationship Manager - Commercial Markets
Servus Credit Union
Edmonton, AB
- Full-time
We are hiring for a full-time Relationship Manager or Senior Relationship Manager in our Commercial Markets - Edmonton Region.
Added 38 mins ago
CR
Project Manager - Business Development
Cando Rail & Terminals
Canada
- Full-time
Project Manager is a highly motivated, self-starter responsible; in conjunction with the Senior Project Manager and the Business Development and Project teams; to develop and execute…
Added 38 mins ago
O
Senior Manager Technical Accounting
OLG
Sault Ste. Marie, ON · Foster Drive Office
- Full-time
Partner with Senior Manager, External Reporting & Consolidation to identify, evaluate and support financial statement impacts and preparation of Financial Statements and other reporting…
Added 38 mins ago
T
Personal Banker Trainee
TD
Mississauga, ON
- Full-time
Are you passionate about connecting personally with customers to assist them in achieving their financial goals? Do you love exploring and understanding investment options that best suit…
Added 53 mins ago
A
Funding Consultant
ADP
Dartmouth, NS · Toronto, ON · Etobicoke, Ontario
- Full-time
Coaching associates on performance standard, soft skills, Individual Development Plan (IDP), succession planning, talent management and performance management. Design annual departmental…
Added 53 mins ago
SI
Business Analyst/Project Maanger with Capital Markets experience
Smart IT Frame LLC
Mississauga, ON
- Contract
We are seeking an experienced Business Analyst / Project Manager (BA/PM) with strong expertise in Banking & Financial Services, Regulatory Compliance, Regulatory Reporting, Consent Order…
Added 53 mins ago
AG
Senior Manager SAP FICO Record-to-Report
Addmore Group
Toronto, ON
- Full-time
…including capital management, O&A reporting, asset management, financial accounting, cost accounting, and reporting systems (Analysis for Office, SAC, Datasphere) a plus. As well as…
Added 53 mins ago
O
Lead Revenue Operations Analyst
OpenText
Richmond Hill, ON
- Full-time
…our growing Support Revenue Operations team, acting as a key financial partner focused on adding value to the business. This position reports to the Manager, Revenue Operations, and will be…
Added 53 mins ago
TH
ASSOCIATE MERCHANT
The Home Depot Canada
Toronto, ON
- Full-time
…products, developing product line strategies, and reporting financial results. The Associate Merchant assists with making buying decisions for the assigned category and negotiates terms…
Added 53 mins ago
EC
Senior Account Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
Esri Canada has an exceptional opportunity for a full-time Senior Account Manager to join our Sales team in the Prairies region.

Scotiabank

Manager, Digital Experience (.COM)

Toronto, ON, M5C 2W1, Canada

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Job details

Experience: Minimum 5 years of relevant experience in the eCommerce space.
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 278470

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Commerce (.COM) team at Scotiabank in Marketing is reinventing discovery experiences to meet the evolving and unique needs of our customers, regardless of who they are or how they choose to bank with us.

This role contributes to the overall success of the Commerce Team in Canada by supporting the maintenance and building of Scotiabank-owned web properties with a focus on continuous improvement to support sales and best-in-class customer experiences. Leads collaboration with partners across the bank to identify and execute new opportunities to improve channel performance. Supports the team’s business strategies and objectives by ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures, and web accessibility standards.

Is this role right for you? In this role, you will:

Champion a customer-focused culture and drive impact and value to the business through understanding customer journeys across digital channels, providing an optimal experience for our customers and prospects and seamless paths to conversion.
Lead and manage the creation, planning, and delivery of various web initiatives, analyze their effectiveness, and continue optimizing and improving customer experience.
Build strong relationships with stakeholders to influence the planning, management, and optimization of all content across our public websites
Lead the Digital Commerce channel strategy in support of Scotiabank’s goals and objectives. Focus on a seamless customer experience for both new and existing Scotiabank customers, create and manage the roadmap of tactics and milestones that will accelerate growth.
Identify key Digital Commerce opportunities and support the accelerated development of our channel performance. Actively monitor digital performance and identify innovative opportunities to support annual goals. Share findings with stakeholders to align on future opportunities.
Analyze site data and user behaviour to understand the customer and improve the customer experience through site optimization.
Use competitive landscape knowledge or industry trends to develop innovative experiences that would support the business and brand and differentiate Scotiabank from other financial institutions.
Partner with stakeholders to define and lead personalization opportunities to drive incremental value to the business.
Build A/B tests and personalized experiences, in partnership with digital analytics, marketing, UX, content writers, and audience managers, aimed to enhance overall customer experience, improve relevancy, and increase digital sales.

Consistently monitor, analyze, optimize and maintain site health (quality assurance, accessibility, and SEO) across all web pages in their portfolio.

Actively pursue effective and efficient operations of respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
Champion a high-performance environment and contribute to an inclusive work environment.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role?

Minimum 5 years of relevant experience in the eCommerce space. Experience in the financial industry is a plus
Experience using marketing technology, Content Management Systems (Adobe Experience Manager preferred), and web testing and personalization software (i.e. Adobe Target)
Experience utilizing web analytics platforms to develop data-driven channel strategies (Adobe Analytics preferred)
Solid understanding of translating business strategy into digital experience through of mix of personalization and A/B testing
Proven experience leading strategies and roadmaps of tactics that deliver on business goals and objectives
Experience in identifying opportunities to bring efficiencies into existing processes

Ability to look at the bigger picture with a solid understanding of the customer journey
Deep knowledge of the impact of web content and SEO to drive optimizations and increase website traffic and user engagement
Excellent communication, relationship management, and stakeholder management skills

Strong presentation and storytelling skills, comfortable speaking in front of peers, senior leadership, and internal and external stakeholders

Experience in front-end using HTML, JavaScript, JSON and CSS
Experience using Project Management software (such as JIRA, Confluence, or WorkFront) is preferred
Ability to ensure website content has a consistent look and feel and is formatted to established standards
Ability to manage multiple projects in a fast-paced, deadline-driven environment, changing focus and priority as needed
Practical experience with Agile development methodologies
French language skills, written and verbal, are an asset

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Lead the digital commerce channel strategy and manage web initiatives to optimize customer experience and drive sales. Collaborate with cross-functional partners to implement personalization, A/B testing, and site improvements while ensuring compliance and accessibility standards.

Requirements

Requires a minimum of 5 years of experience in the e-commerce space with proficiency in marketing technology and web analytics. Strong communication skills and technical knowledge of front-end development and project management tools are essential.

Skills

E-commerce
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
Project management
Stakeholder management
Agile methodologies
Data analysis
Digital strategy

Benefits

Bonus
Flexible vacation
Personal days
Sick days
Tuition assistance
Employee resource groups
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Digital experience
Scotiabank
Marketing
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
JIRA
Confluence
WorkFront
Agile
Customer journey
Channel performance
Web accessibility
Stakeholder management
Data-driven strategy
Financial industry
Quality assurance
Digital sales
Content management systems
Project management
Conversion optimization
Brand strategy

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