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Added 2 mins ago
Director, Learning Advisory & iLEAD
Scotiabank
Toronto, ON
…measurable performance outcomes. The role partners closely with senior leaders, HR, and the Talent COE to identify capability gaps, design integrated learning strategies, and deploy…
Added 2 mins ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
Lead the existing TRA and VSR capabilities under one senior leadership model, preserving specialized expertise while establishing common direction, coordinated intake and triage, and shared…
Added 2 mins ago
Senior Developer
Scotiabank
Toronto, ON
The Product Onboarding team is seeking a hands-on Senior Engineer to design and deliver modern, cloud-native onboarding applications using JavaScript, TypeScript, MongoDB, Express.js,…
Added 2 mins ago
Senior IT Systems Administrator
PressReader
Richmond, BC
We have an opportunity for a Senior IT Systems Administrator role to join our IT Team.
Added 2 mins ago
Senior Renewable Power Engineer
Hatch
Mississauga, ON
Looking to take the next step in your career? Hatch is seeking a Senior Engineer, Renewable Power interested in the integration of Utility Scale Solar PV, wind, and BESS, to work as part of…
Added 2 mins ago
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Manager, Alberta, Electrical
AtkinsRéalis
Calgary, AB
- Full-time
This role will be central to the continued growth and technical development of our M&E practice. The position combines market-facing leadership with hands-on project execution and team…
Added 2 mins ago
A
Manager British Columbia, Mechanical
AtkinsRéalis
Vancouver, BC
- Full-time
This role will be central to the continued growth and technical development of our M&E practice. The position combines market-facing leadership with hands-on project execution and team…
Added 2 mins ago
S
Senior Hydrogeologist
Stantec
Waterloo, ON
- Full-time
Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth. We draw from more than 20 technical specialties worldwide…
Added 2 mins ago
QM
Service Manager - HVAC
Quantum Management Services Ltd.
Calgary, AB
- $80,000 to $100,000 CAD / year
- Full-time
Are you currently a Senior Crew Leader, Field Supervisor, Service Supervisor, or experienced HVAC Team Lead looking for an opportunity to step into a management role? We want to hear from…
Added 17 mins ago
J
Senior Forward Deployed Engineer
Justworks
Toronto, ON
- $167,500 to $235,000 CAD / year
You are a builder. You communicate business impact, not just technical detail. You can sit with a CS lead for an hour and leave with a clear map of the three workflows most worth…
Added 17 mins ago
TB
Senior DevOps Engineer (SRE / Platform Engineering)
TLNT Bridge Recruiting
Vancouver, BC
- Full-time
They are continuing to invest in their infrastructure and platform capabilities and are looking for a talented Senior DevOps Engineer with a strong Site Reliability Engineering (SRE)…
Added 17 mins ago
P
Senior Associate SIEM Implementation
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Lead technical deliverables for SIEM implementation and operations including Microsoft Sentinel, Google SecOps, Palo Alto XSIAM, and Devo.
Added 17 mins ago
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Staff Data Product Manager (Machine Learning) - Canada
NerdWallet
Remote, Canada
- $164,000 to $248,000 CAD / year
- Full-time
- Remote
…The work ranges from customer lifetime value prediction to lead scoring to personalized product…
Added 17 mins ago
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[Disney Dreamlight Valley PC/Console] Analyste de données sénior - Senior Data Analyst
Gameloft
Montreal, QC
- Full-time
Gameloft Montréal recherche un(e) Analyste de données senior pour rejoindre l'équipe qui travaille sur Disney Dreamlight Valley, un jeu hybride de simulation de vie et d'aventure…
Added 17 mins ago
B
Customer Success Manager - Canada
Buildots
Toronto, ON
- Full-time
…our key accounts. Alongside this you’ll work closely with our technical team to ensure project data is correct, as project’s evolve so does their digital twin within Buildots, alongside…
Added 31 mins ago
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Underwriting Manager, Middle Market Package
AXA
Toronto, ON
- Full-time
As Underwriting Manager you will lead the Middle Market underwriting team focusing on property and casualty package for mid-sized businesses across Canada. Working with brokers and clients…
Added 31 mins ago
T
Senior Applied Machine Learning Scientist
TD
Toronto, ON
- Full-time
As a Senior Applied Machine Learning Scientist, you will lead a high-performing team of AI/ML professionals and provide technical leadership across the advanced analytics and machine…
Added 31 mins ago
V
Staff Software Developer / Développeur(se) logiciel principal(e)
Vention
Montreal, QC
- Full-time
Collaborate with stakeholders, including the team lead, tech lead, architects, product manager, UX/UI designer and senior executives
Added 32 mins ago
I
Global Account Manager
IMDEX
Canada
- Full-time
Represent IMDEX externally at senior customer forums and relevant industry events, communicating complex technical and commercial propositions with clarity and credibility.
Added 32 mins ago
TB
Senior DevOps Engineer (SRE / Platform Engineering)
TLNT Bridge Recruiting
Vancouver, BC
- $113,900 to $147,000 CAD / year
- Full-time
They are continuing to invest in their infrastructure and platform capabilities and are looking for a talented Senior DevOps Engineer with a strong Site Reliability Engineering (SRE)…
Added 32 mins ago
P
Senior IT Systems Administrator
PressReader
Richmond, BC
- Full-time
We have an opportunity for a Senior IT Systems Administrator role to join our IT Team.
Added 32 mins ago
MG
Business Development Lead
Macklan Group
Dartmouth, NS
- Full-time
You’ll own the process that keeps opportunities across the group visible and moving. Every lead needs to be captured, assessed against agreed criteria, put in front of the right people and…
Added 47 mins ago
LC
Senior Manager, Real Estate Finance
Loblaw Companies Limited
Brampton, ON
- Full-time
…Canada’s largest companies. Reporting to the Director, the Senior Manager will own all aspects of lease accounting, liaising with internal and external partners to ensure the completeness…
Added 47 mins ago
CT
Senior ML/AI Engineer, Advanced Analytics & Modelling - Customer Intelligence Platforms
Canadian Tire Corporation
Toronto, ON
- Full-time
The successful candidate will lead the transition of the third party-developed engine into a fully owned CTC capability. This includes mastering the existing code, prompts, models, data…
Added 47 mins ago
PP
Senior Manager, Quality Assurance & RA
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Aurora, ON
- Full-time
· Lead, coach and develop QA, QMS and Regulatory Affairs employees, building leadership and technical capability, accountability and succession readiness.

Scotiabank

Manager, Digital Experience (.COM)

Toronto, ON, M5C 2W1, Canada

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Job details

Experience: Minimum 5 years of relevant experience in the eCommerce space.
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 278470

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Commerce (.COM) team at Scotiabank in Marketing is reinventing discovery experiences to meet the evolving and unique needs of our customers, regardless of who they are or how they choose to bank with us.

This role contributes to the overall success of the Commerce Team in Canada by supporting the maintenance and building of Scotiabank-owned web properties with a focus on continuous improvement to support sales and best-in-class customer experiences. Leads collaboration with partners across the bank to identify and execute new opportunities to improve channel performance. Supports the team’s business strategies and objectives by ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures, and web accessibility standards.

Is this role right for you? In this role, you will:

Champion a customer-focused culture and drive impact and value to the business through understanding customer journeys across digital channels, providing an optimal experience for our customers and prospects and seamless paths to conversion.
Lead and manage the creation, planning, and delivery of various web initiatives, analyze their effectiveness, and continue optimizing and improving customer experience.
Build strong relationships with stakeholders to influence the planning, management, and optimization of all content across our public websites
Lead the Digital Commerce channel strategy in support of Scotiabank’s goals and objectives. Focus on a seamless customer experience for both new and existing Scotiabank customers, create and manage the roadmap of tactics and milestones that will accelerate growth.
Identify key Digital Commerce opportunities and support the accelerated development of our channel performance. Actively monitor digital performance and identify innovative opportunities to support annual goals. Share findings with stakeholders to align on future opportunities.
Analyze site data and user behaviour to understand the customer and improve the customer experience through site optimization.
Use competitive landscape knowledge or industry trends to develop innovative experiences that would support the business and brand and differentiate Scotiabank from other financial institutions.
Partner with stakeholders to define and lead personalization opportunities to drive incremental value to the business.
Build A/B tests and personalized experiences, in partnership with digital analytics, marketing, UX, content writers, and audience managers, aimed to enhance overall customer experience, improve relevancy, and increase digital sales.

Consistently monitor, analyze, optimize and maintain site health (quality assurance, accessibility, and SEO) across all web pages in their portfolio.

Actively pursue effective and efficient operations of respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
Champion a high-performance environment and contribute to an inclusive work environment.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role?

Minimum 5 years of relevant experience in the eCommerce space. Experience in the financial industry is a plus
Experience using marketing technology, Content Management Systems (Adobe Experience Manager preferred), and web testing and personalization software (i.e. Adobe Target)
Experience utilizing web analytics platforms to develop data-driven channel strategies (Adobe Analytics preferred)
Solid understanding of translating business strategy into digital experience through of mix of personalization and A/B testing
Proven experience leading strategies and roadmaps of tactics that deliver on business goals and objectives
Experience in identifying opportunities to bring efficiencies into existing processes

Ability to look at the bigger picture with a solid understanding of the customer journey
Deep knowledge of the impact of web content and SEO to drive optimizations and increase website traffic and user engagement
Excellent communication, relationship management, and stakeholder management skills

Strong presentation and storytelling skills, comfortable speaking in front of peers, senior leadership, and internal and external stakeholders

Experience in front-end using HTML, JavaScript, JSON and CSS
Experience using Project Management software (such as JIRA, Confluence, or WorkFront) is preferred
Ability to ensure website content has a consistent look and feel and is formatted to established standards
Ability to manage multiple projects in a fast-paced, deadline-driven environment, changing focus and priority as needed
Practical experience with Agile development methodologies
French language skills, written and verbal, are an asset

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Lead the digital commerce channel strategy and manage web initiatives to optimize customer experience and drive sales. Collaborate with cross-functional partners to implement personalization, A/B testing, and site improvements while ensuring compliance and accessibility standards.

Requirements

Requires a minimum of 5 years of experience in the e-commerce space with proficiency in marketing technology and web analytics. Strong communication skills and technical knowledge of front-end development and project management tools are essential.

Skills

E-commerce
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
Project management
Stakeholder management
Agile methodologies
Data analysis
Digital strategy

Benefits

Bonus
Flexible vacation
Personal days
Sick days
Tuition assistance
Employee resource groups
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Digital experience
Scotiabank
Marketing
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
JIRA
Confluence
WorkFront
Agile
Customer journey
Channel performance
Web accessibility
Stakeholder management
Data-driven strategy
Financial industry
Quality assurance
Digital sales
Content management systems
Project management
Conversion optimization
Brand strategy

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