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Added 8 mins ago
C
Senior Marketing Specialist, CX & Membership Marketing
Co-op
Saskatoon, SK
- Full-time
You'll report to the Senior Manager, Local Co-op & Membership Marketing, and work alongside a diverse network of local Co-op leaders, marketing professionals, and business stakeholders.…
Added 8 mins ago
Manager, Business Planning
Halton Region
Oakville, ON
The Manager leads business planning activities, oversees the administration of approximately $280 million in funding, supports organizational risk management and financial reporting, and…
Added 8 mins ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
Scotiabank is seeking a transformational senior leader to modernize how technology and cybersecurity risks are assessed across the Bank. Reporting to the Vice President, IT Governance &…
Added 8 mins ago
Senior Renewable Power Engineer
Hatch
Mississauga, ON
Support business development, including fostering relationships with existing clients, preparing proposals for new work, and supporting development of new client relationships.
Added 8 mins ago
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Manager, Alberta, Electrical
AtkinsRéalis
Calgary, AB
- Full-time
This role will be central to the continued growth and technical development of our M&E practice. The position combines market-facing leadership with hands-on project execution and team…
Added 8 mins ago
A
Manager British Columbia, Mechanical
AtkinsRéalis
Vancouver, BC
- Full-time
This role will be central to the continued growth and technical development of our M&E practice. The position combines market-facing leadership with hands-on project execution and team…
Added 8 mins ago
C
Manager, Sales – Quebec City and Regions (Media Solution) (Telework/Hybrid)
CBC/Radio-Canada
Quebec, QC
- Full-time
Reporting to the Senior Manager, Regional Sales, you will play a key strategic and operational role on the regional Media Solutions sales team.
Added 9 mins ago
QM
Service Manager - HVAC
Quantum Management Services Ltd.
Calgary, AB
- $80,000 to $100,000 CAD / year
- Full-time
Are you currently a Senior Crew Leader, Field Supervisor, Service Supervisor, or experienced HVAC Team Lead looking for an opportunity to step into a management role? We want to hear from…
Added 9 mins ago
C
Project Manager (Land Piling Projects)
Confidencial
Vancouver, BC
- $120,000 to $160,000 USD / year
- Full-time
Serve as the primary client contact, maintain strong stakeholder relationships, and support business development and future project opportunities.
Added 23 mins ago
SF
Acquisition Marketing Manager
SickKids Foundation
Toronto, ON
- Full-time
Currently operating at Manager level, or a seasoned Senior Specialist ready to step into broader budget, vendor, and people leadership responsibilities. Demonstrates ability to maintain…
Added 23 mins ago
R
Senior Manager, Social Content & Communities
RBC
Toronto, ON
- Full-time
…Canada's most recognized brands. We're looking for an experienced Senior Manager, Social Content & Communities to lead how RBC Direct Investing shows up across social: turning complex…
Added 23 mins ago
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Relationship Manager, Commercial Financial Services
RBC
Ottawa, ON
- Full-time
Your natural flair for providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and…
Added 23 mins ago
DevOps Engineer - Game Developer Experience
Electronic Arts
Vancouver, BC
Reporting to a Senior Engineering Manager within the Game Developer Experience (GDX) team, you'll design, build, and maintain enterprise-grade development pipelines for EA's video games and…
Added 23 mins ago
Partner Marketing and Events Lead
Dayforce
Calgary, AB · Kitchener, ON · Ottawa, ON · QC
…enablement, MDF strategy, and AI-enabled campaign scale. The Senior Partner Marketing Manager will work closely with Strategic Partners, Alliances, Demand Center, Field Marketing, Revenue…
Added 23 mins ago
NA
Senior Director Finance
Nelson/Kraft and Associates
Calgary, AB
- $125,000 to $130,000 CAD / year
- Full-time
The ideal candidate is a senior CPA finance leader with deep Controller-level technical expertise and a successful record of leading finance functions in a complex, larger organization.…
Added 23 mins ago
P
Senior ServiceNow Developer
Procom
Toronto, ON
- Contract
This role supports the Blue Rewards - IPS line of business by enhancing and developing the ServiceNow platform, focusing on CMDB, Hardware Asset Management (HAM), Software Asset Management…
Added 23 mins ago
E
Project Group Manager
Electrozad
London, ON
- Full-time
An opportunity for career development across many business departments within our organization.
Added 23 mins ago
NF
Senior Reservoir Engineer
NES Fircroft
AB · Alberta, Canada
- Full-time
Our client, a leading energy producer, is seeking a Senior Reservoir Engineer to join their Southeast Asset Team in Calgary. This opportunity offers the chance to play a key role in…
Added 23 mins ago
FC
Senior Marketing Specialist, CX & Membership Marketing
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
You'll report to the Senior Manager, Local Co-op & Membership Marketing, and work alongside a diverse network of local Co-op leaders, marketing professionals, and business stakeholders.…
Added 38 mins ago
A
Underwriting Manager, Middle Market Package
AXA
Toronto, ON
- Full-time
Provide technical oversight of new and renewal business and act as a senior escalation point for complex, unprecedented or high-impact accounts, referrals, coverage questions and portfolio…
Added 38 mins ago
T
Senior Applied Machine Learning Scientist
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 38 mins ago
HR
Executive Assistant
Holt Renfrew
Calgary, AB
- Full-time
The Executive Assistant to DVP, General Manager, Calgary defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners by…
Added 38 mins ago
C&
Senior Financial Analyst – Sales
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
Are you a finance professional who thrives on turning data into insights and partnering with the business to drive results? Church & Dwight Canada is looking for a Senior Financial Analyst…
Added 38 mins ago
I
Global Account Manager
IMDEX
Canada
- Full-time
Significant senior-level experience in global or strategic account management, business development, enterprise solution selling or a comparable commercial leadership role.
Added 38 mins ago
AC
Manager, High-Performance Services (14 Month Temporary Employment Contract)
Alpine Canada Alpin
Calgary, AB
- Full-time
· Support Supplier business development effort to identify and confirm new suppliers to join ACA’s exclusive supplier family and negotiate agreements

Scotiabank

Manager, Digital Experience (.COM)

Toronto, ON, M5C 2W1, Canada

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Job details

Experience: Minimum 5 years of relevant experience in the eCommerce space.
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 278470

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Commerce (.COM) team at Scotiabank in Marketing is reinventing discovery experiences to meet the evolving and unique needs of our customers, regardless of who they are or how they choose to bank with us.

This role contributes to the overall success of the Commerce Team in Canada by supporting the maintenance and building of Scotiabank-owned web properties with a focus on continuous improvement to support sales and best-in-class customer experiences. Leads collaboration with partners across the bank to identify and execute new opportunities to improve channel performance. Supports the team’s business strategies and objectives by ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures, and web accessibility standards.

Is this role right for you? In this role, you will:

Champion a customer-focused culture and drive impact and value to the business through understanding customer journeys across digital channels, providing an optimal experience for our customers and prospects and seamless paths to conversion.
Lead and manage the creation, planning, and delivery of various web initiatives, analyze their effectiveness, and continue optimizing and improving customer experience.
Build strong relationships with stakeholders to influence the planning, management, and optimization of all content across our public websites
Lead the Digital Commerce channel strategy in support of Scotiabank’s goals and objectives. Focus on a seamless customer experience for both new and existing Scotiabank customers, create and manage the roadmap of tactics and milestones that will accelerate growth.
Identify key Digital Commerce opportunities and support the accelerated development of our channel performance. Actively monitor digital performance and identify innovative opportunities to support annual goals. Share findings with stakeholders to align on future opportunities.
Analyze site data and user behaviour to understand the customer and improve the customer experience through site optimization.
Use competitive landscape knowledge or industry trends to develop innovative experiences that would support the business and brand and differentiate Scotiabank from other financial institutions.
Partner with stakeholders to define and lead personalization opportunities to drive incremental value to the business.
Build A/B tests and personalized experiences, in partnership with digital analytics, marketing, UX, content writers, and audience managers, aimed to enhance overall customer experience, improve relevancy, and increase digital sales.

Consistently monitor, analyze, optimize and maintain site health (quality assurance, accessibility, and SEO) across all web pages in their portfolio.

Actively pursue effective and efficient operations of respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
Champion a high-performance environment and contribute to an inclusive work environment.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role?

Minimum 5 years of relevant experience in the eCommerce space. Experience in the financial industry is a plus
Experience using marketing technology, Content Management Systems (Adobe Experience Manager preferred), and web testing and personalization software (i.e. Adobe Target)
Experience utilizing web analytics platforms to develop data-driven channel strategies (Adobe Analytics preferred)
Solid understanding of translating business strategy into digital experience through of mix of personalization and A/B testing
Proven experience leading strategies and roadmaps of tactics that deliver on business goals and objectives
Experience in identifying opportunities to bring efficiencies into existing processes

Ability to look at the bigger picture with a solid understanding of the customer journey
Deep knowledge of the impact of web content and SEO to drive optimizations and increase website traffic and user engagement
Excellent communication, relationship management, and stakeholder management skills

Strong presentation and storytelling skills, comfortable speaking in front of peers, senior leadership, and internal and external stakeholders

Experience in front-end using HTML, JavaScript, JSON and CSS
Experience using Project Management software (such as JIRA, Confluence, or WorkFront) is preferred
Ability to ensure website content has a consistent look and feel and is formatted to established standards
Ability to manage multiple projects in a fast-paced, deadline-driven environment, changing focus and priority as needed
Practical experience with Agile development methodologies
French language skills, written and verbal, are an asset

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Lead the digital commerce channel strategy and manage web initiatives to optimize customer experience and drive sales. Collaborate with cross-functional partners to implement personalization, A/B testing, and site improvements while ensuring compliance and accessibility standards.

Requirements

Requires a minimum of 5 years of experience in the e-commerce space with proficiency in marketing technology and web analytics. Strong communication skills and technical knowledge of front-end development and project management tools are essential.

Skills

E-commerce
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
Project management
Stakeholder management
Agile methodologies
Data analysis
Digital strategy

Benefits

Bonus
Flexible vacation
Personal days
Sick days
Tuition assistance
Employee resource groups
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Digital experience
Scotiabank
Marketing
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
JIRA
Confluence
WorkFront
Agile
Customer journey
Channel performance
Web accessibility
Stakeholder management
Data-driven strategy
Financial industry
Quality assurance
Digital sales
Content management systems
Project management
Conversion optimization
Brand strategy

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