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Added 11 mins ago
Senior Quality Engineer (ETL testing)
Scotiabank
Toronto, ON
We are looking for a Senior Quality Engineer to join our Quality Engineering team. This person will be responsible for ETL testing, data validation, source-to-target reconciliation, data…
Added 11 mins ago
BO
Senior Developer, Dynamics 365 and Power Platform
Bank of Canada
Toronto, ON
- Full-time
As a Senior Developer, you will design, build, test, and deliver modern applications and services supporting the Stablecoin and Consumer-Driven Banking mandates. Working within an Agile…
Added 11 mins ago
D
Consultant, Analytic Insights
Deloitte
Toronto, ON
- Full-time
Deloitte’s Analytic Insights team transforms data into actionable insights to support strategic decisions that amplify stakeholder value. The team relies on expertise in business…
Added 11 mins ago
D
Senior Consultant, Deal Transformation & Post Merger Integration
Deloitte
Toronto, ON
- Full-time
…clients to ultimately realize the financial benefits. Typically, Senior Consultants are responsible for a workstream, ensuring that the results committed to our clients are delivered…
Added 11 mins ago
D
Technical Delivery Manager
Deloitte
Toronto, ON
- Full-time
We leverage some of the best-in-class technologies - cloud platforms, automation, data analytics, and secure digital communications - to streamline every step of the process. From intake…
Added 11 mins ago
C
Senior Financial Analyst
Confidential
Toronto, ON · Etobicoke, ON
- Full-time
…This role focuses on translating financial and operational data into clear insights, strengthening reporting processes, and partnering with stakeholders to improve performance. The…
Added 11 mins ago
BS
Digital Marketing & Ecommerce Manager (French Asset)
Bilingual Source
Oshawa, ON · Greater Oshawa Metropolitan Area
- $85,000 to $95,000 CAD / year
- Contract
You'll also coordinate with supporting team members, external partners, and senior stakeholders to keep projects moving and ensure effective execution.
Added 11 mins ago
I
Business Analyst
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
Seeking a Senior Business Analyst with 10+ years of experience gathering and documenting business requirements, developing business cases, and leading business process improvement…
Added 11 mins ago
T
Senior AI Developer / Generative AI Engineer
ThoughtStorm
Toronto, ON
- Contract
Experience building and implementing RAG pipelines, including integrating LLMs with enterprise data sources, knowledge bases, APIs, and business applications.
Added 11 mins ago
EJ
Associate Analyst - Financial Planning
Edward Jones
Mississauga, ON
- $77,000 to $127,000 CAD / year
- Full-time
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Added 12 mins ago
Assistant Controller - PFC Canada
PACCAR
Mississauga, ON
Experience leveraging data analytics and business intelligence tools, including Sigma, Tableau, Power BI, and Power Pivot, to support financial analysis, forecasting, and decision-making is…
Added 12 mins ago
Associate Director, Activation
Kepler Group
Toronto, ON
…delivers strong performance against client objectives. As a senior member of the Activation team, you will serve as a subject matter expert across digital media platforms, translate…
Added 12 mins ago
A
Sr AI Architect
Accenture
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…purpose: to help clients optimize and reinvent their business with Data & Advanced AI - backed by a $3B investment and commitment to our people to do industry-defining work. With over 1,600…
Added 12 mins ago
PF
Assistant Controller - PFC Canada
PACCAR Financial Corp.
Mississauga, ON
- Full-time
Experience leveraging data analytics and business intelligence tools, including Sigma, Tableau, Power BI, and Power Pivot, to support financial analysis, forecasting, and decision-making is…
Added 12 mins ago
JI
Bureau de la transformation numérique / Digital Transformation Office - Responsable de l’IA / AI Lead
JAM Industries
Baie-D'Urfé, QC
- Full-time
Added 27 mins ago
RB
2027 Capital Markets, Global Markets, Winter Risk Solutions Group Analyst (8 Months)
Royal Bank of Canada
Toronto, ON
- Full-time
Supporting senior salespeople on live deals and major transactions
Added 27 mins ago
RB
Senior Manager, Social Content & Communities
Royal Bank of Canada
Toronto, ON
- Full-time
…Canada's most recognized brands. We're looking for an experienced Senior Manager, Social Content & Communities to lead how RBC Direct Investing shows up across social: turning complex…
Added 27 mins ago
RB
Senior AI Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Internal Audit is replacing manual, spreadsheet-based processes with secure, real-time digital tools. As a Senior AI Engineer, you'll build the applications auditors use to plan, run, and…
Added 27 mins ago
T
Senior Treasury Liquidity Measurement Analyst
TD
Toronto, ON
- Full-time
Strong knowledge of liquidity measurement, financial products, data, analytics, reporting and stakeholder needs.
Added 28 mins ago
K
Sales Operations Analyst - Payward Services
Kraken
Remote, Canada
- Full-time
- Remote
Maintain Attio CRM data integrity, ensuring accounts, contacts, deal stages, and client outreach activity are accurate and consistent with Salesforce and other teams’ systems
Added 28 mins ago
Sr. Program Manager, Network Planning, GTS
Amazon
Toronto, ON
-Leverage AI and automation solutions to improve plan accuracy, reduce plan generation cycle time, or improve the gathering or sharing of data and information
Added 28 mins ago
C
Senior Director, Communications
Cogeco
Burlington, ON · Montreal, QC
- Full-time
As Senior Director, Communications, you will serve as the strategic engine behind our enterprise narrative and corporate reputation, driving both our internal and external mobilization.
Added 42 mins ago
TH
Marketing Communications Specialist, Tim Hortons, Canada
Tim Hortons
Toronto, ON
- Full-time
Independently manage low-complexity initiatives and contribute to mid-to-high-complexity work with guidance from senior team members to execute end-to-end marketing communications programs…
Added 42 mins ago
G
Engineer or Engineer-In-Training, Processing, Water Operations
Glencore
Sparwood, BC
- $91,300 to $126,800 CAD / year
- Full-time
Reporting to the Senior Engineer, Process, the Engineer/EIT, Processing, Water Operations, is responsible for process data analysis and execution of continuous improvement initiatives at…
Added 43 mins ago
AG
Senior Manager SAP FICO Record-to-Report
Addmore Group
Toronto, ON
- Full-time
EY is looking for a Senior Manager SAP FICO/Record-to-Report to join on a permanent basis.

Scotiabank

Manager, Digital Experience (.COM)

Toronto, ON, M5C 2W1, Canada

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Job details

Experience: Minimum 5 years of relevant experience in the eCommerce space.
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 278470

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Commerce (.COM) team at Scotiabank in Marketing is reinventing discovery experiences to meet the evolving and unique needs of our customers, regardless of who they are or how they choose to bank with us.

This role contributes to the overall success of the Commerce Team in Canada by supporting the maintenance and building of Scotiabank-owned web properties with a focus on continuous improvement to support sales and best-in-class customer experiences. Leads collaboration with partners across the bank to identify and execute new opportunities to improve channel performance. Supports the team’s business strategies and objectives by ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures, and web accessibility standards.

Is this role right for you? In this role, you will:

Champion a customer-focused culture and drive impact and value to the business through understanding customer journeys across digital channels, providing an optimal experience for our customers and prospects and seamless paths to conversion.
Lead and manage the creation, planning, and delivery of various web initiatives, analyze their effectiveness, and continue optimizing and improving customer experience.
Build strong relationships with stakeholders to influence the planning, management, and optimization of all content across our public websites
Lead the Digital Commerce channel strategy in support of Scotiabank’s goals and objectives. Focus on a seamless customer experience for both new and existing Scotiabank customers, create and manage the roadmap of tactics and milestones that will accelerate growth.
Identify key Digital Commerce opportunities and support the accelerated development of our channel performance. Actively monitor digital performance and identify innovative opportunities to support annual goals. Share findings with stakeholders to align on future opportunities.
Analyze site data and user behaviour to understand the customer and improve the customer experience through site optimization.
Use competitive landscape knowledge or industry trends to develop innovative experiences that would support the business and brand and differentiate Scotiabank from other financial institutions.
Partner with stakeholders to define and lead personalization opportunities to drive incremental value to the business.
Build A/B tests and personalized experiences, in partnership with digital analytics, marketing, UX, content writers, and audience managers, aimed to enhance overall customer experience, improve relevancy, and increase digital sales.

Consistently monitor, analyze, optimize and maintain site health (quality assurance, accessibility, and SEO) across all web pages in their portfolio.

Actively pursue effective and efficient operations of respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
Champion a high-performance environment and contribute to an inclusive work environment.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role?

Minimum 5 years of relevant experience in the eCommerce space. Experience in the financial industry is a plus
Experience using marketing technology, Content Management Systems (Adobe Experience Manager preferred), and web testing and personalization software (i.e. Adobe Target)
Experience utilizing web analytics platforms to develop data-driven channel strategies (Adobe Analytics preferred)
Solid understanding of translating business strategy into digital experience through of mix of personalization and A/B testing
Proven experience leading strategies and roadmaps of tactics that deliver on business goals and objectives
Experience in identifying opportunities to bring efficiencies into existing processes

Ability to look at the bigger picture with a solid understanding of the customer journey
Deep knowledge of the impact of web content and SEO to drive optimizations and increase website traffic and user engagement
Excellent communication, relationship management, and stakeholder management skills

Strong presentation and storytelling skills, comfortable speaking in front of peers, senior leadership, and internal and external stakeholders

Experience in front-end using HTML, JavaScript, JSON and CSS
Experience using Project Management software (such as JIRA, Confluence, or WorkFront) is preferred
Ability to ensure website content has a consistent look and feel and is formatted to established standards
Ability to manage multiple projects in a fast-paced, deadline-driven environment, changing focus and priority as needed
Practical experience with Agile development methodologies
French language skills, written and verbal, are an asset

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Lead the digital commerce channel strategy and manage web initiatives to optimize customer experience and drive sales. Collaborate with cross-functional partners to implement personalization, A/B testing, and site improvements while ensuring compliance and accessibility standards.

Requirements

Requires a minimum of 5 years of experience in the e-commerce space with proficiency in marketing technology and web analytics. Strong communication skills and technical knowledge of front-end development and project management tools are essential.

Skills

E-commerce
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
Project management
Stakeholder management
Agile methodologies
Data analysis
Digital strategy

Benefits

Bonus
Flexible vacation
Personal days
Sick days
Tuition assistance
Employee resource groups
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Digital experience
Scotiabank
Marketing
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
JIRA
Confluence
WorkFront
Agile
Customer journey
Channel performance
Web accessibility
Stakeholder management
Data-driven strategy
Financial industry
Quality assurance
Digital sales
Content management systems
Project management
Conversion optimization
Brand strategy

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