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Added 12 mins ago
SF
Acquisition Marketing Manager
SickKids Foundation
Toronto, ON
- Full-time
Currently operating at Manager level, or a seasoned Senior Specialist ready to step into broader budget, vendor, and people leadership responsibilities. Demonstrates ability to maintain…
Added 12 mins ago
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Senior Associate SIEM Implementation
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
As a Senior Associate SIEM Implementation, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited…
Added 12 mins ago
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Relationship Manager, Commercial Financial Services
RBC
Ottawa, ON
- Full-time
The successful candidate must be mobile across multiple markets. Working territory will be discussed with hiring manager.
Added 12 mins ago
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Staff Data Product Manager (Machine Learning) - Canada
NerdWallet
Remote, Canada
- $164,000 to $248,000 CAD / year
- Full-time
- Remote
We’re hiring a Staff Data Product Manager to own the ML product roadmap across NerdWallet. You’ll work with our business verticals, Data Scientists, and Engineering teams to find the…
Added 12 mins ago
DevOps Engineer - Game Developer Experience
Electronic Arts
Vancouver, BC
Reporting to a Senior Engineering Manager within the Game Developer Experience (GDX) team, you'll design, build, and maintain enterprise-grade development pipelines for EA's video games and…
Added 12 mins ago
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Customer Success Manager - Canada
Buildots
Toronto, ON
- Full-time
…they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our…
Added 12 mins ago
Partner Marketing and Events Lead
Dayforce
Calgary, AB · Kitchener, ON · Ottawa, ON · QC
…enablement, MDF strategy, and AI-enabled campaign scale. The Senior Partner Marketing Manager will work closely with Strategic Partners, Alliances, Demand Center, Field Marketing, Revenue…
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Senior ServiceNow Developer
Procom
Toronto, ON
- Contract
On behalf of our Banking client, Procom is searching for a Senior ServiceNow Developer for a 6 month contract role. This position is a hybrid position with 3 days onsite at our client’s…
Added 13 mins ago
FC
Senior Marketing Specialist, CX & Membership Marketing
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
You'll report to the Senior Manager, Local Co-op & Membership Marketing, and work alongside a diverse network of local Co-op leaders, marketing professionals, and business stakeholders.…
Added 13 mins ago
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Senior Manager, ERP
Calian in Space & Technology
Ottawa, ON
- Full-time
We are looking for a Senior Manager, Enterprise Resource Planning (ERP) to lead the strategy, delivery, support, governance, and continuous improvement of Calian’s ERP and HRIS ecosystem,…
Added 27 mins ago
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Underwriting Manager, Middle Market Package
AXA
Toronto, ON
- Full-time
As Underwriting Manager you will lead the Middle Market underwriting team focusing on property and casualty package for mid-sized businesses across Canada. Working with brokers and clients…
Added 27 mins ago
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Senior Applied Machine Learning Scientist
TD
Toronto, ON
- Full-time
As a Senior Applied Machine Learning Scientist, you will lead a high-performing team of AI/ML professionals and provide technical leadership across the advanced analytics and machine…
Added 27 mins ago
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Staff Software Developer / Développeur(se) logiciel principal(e)
Vention
Montreal, QC
- Full-time
Collaborate with stakeholders, including the team lead, tech lead, architects, product manager, UX/UI designer and senior executives
Added 27 mins ago
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Global Account Manager
IMDEX
Canada
- Full-time
The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate,…
Added 28 mins ago
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Technical Account Manager: 1 Year Contract
RHEI
Toronto, ON
- $50,000 to $70,000 USD / year
- Contract
…digital businesses. We combine hands-on expertise in content, technology and commercial partnerships to help great content reach more…
Added 42 mins ago
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Senior Manager, Real Estate Finance
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Brampton, ON
- Full-time
…Canada’s largest companies. Reporting to the Director, the Senior Manager will own all aspects of lease accounting, liaising with internal and external partners to ensure the completeness…
Added 42 mins ago
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Delivery coordinator, Project management
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…
Added 43 mins ago
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Organizing Director
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Toronto, ON
- Full-time
Collaborating closely with the Organizing team, senior staff, the Leader(s), and other departments, the Organizing Director ensures that Organizing, election and issue campaign efforts are…
Added 57 mins ago
Senior Talent Programs Advisor
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Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Senior Talent Programs Advisor. In this position, you will play a key role…
Added 57 mins ago
Manager, Digital Experience (.COM)
Scotiabank
Toronto, ON
Experience using marketing technology, Content Management Systems (Adobe Experience Manager preferred), and web testing and personalization software (i.e. Adobe Target)
Added 57 mins ago
Program Manager
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Winnipeg, MB · London, ON · Toronto, ON
Reporting to the Director of Portfolio Management & Governance, the Program Manager provides delivery leadership for large, complex business and technology programs within the Insurance…
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Senior Manager, Economics Advisory (Ottawa)
EY
Ottawa, ON
…internal and external business development activities. The Senior Manager role requires a demonstrated ability to develop new client relationships with key clients under the guidance of the…
Added 57 mins ago
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Forensic and Dispute Services Senior Manager (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
As a Forensic and Dispute Services Senior Manager (Bilingual FR/EN), you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service…
Added 57 mins ago
Senior Consultant, Professional Services
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Reporting to the Senior Manager, Delivery Assurance, the Senior Consultant is responsible for the technical engineering and design of data transmission network solutions. In this role, you…
Added 1 hour ago
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Senior Information Management Analyst
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- Full-time
Reporting to the Manager, Records and Information Governance within Information Services & Digital Solutions, you will provide senior subject-matter expertise in information lifecycle…

Scotiabank

Manager, Digital Experience (.COM)

Toronto, ON, M5C 2W1, Canada

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Job details

Experience: Minimum 5 years of relevant experience in the eCommerce space.
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 278470

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Commerce (.COM) team at Scotiabank in Marketing is reinventing discovery experiences to meet the evolving and unique needs of our customers, regardless of who they are or how they choose to bank with us.

This role contributes to the overall success of the Commerce Team in Canada by supporting the maintenance and building of Scotiabank-owned web properties with a focus on continuous improvement to support sales and best-in-class customer experiences. Leads collaboration with partners across the bank to identify and execute new opportunities to improve channel performance. Supports the team’s business strategies and objectives by ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures, and web accessibility standards.

Is this role right for you? In this role, you will:

Champion a customer-focused culture and drive impact and value to the business through understanding customer journeys across digital channels, providing an optimal experience for our customers and prospects and seamless paths to conversion.
Lead and manage the creation, planning, and delivery of various web initiatives, analyze their effectiveness, and continue optimizing and improving customer experience.
Build strong relationships with stakeholders to influence the planning, management, and optimization of all content across our public websites
Lead the Digital Commerce channel strategy in support of Scotiabank’s goals and objectives. Focus on a seamless customer experience for both new and existing Scotiabank customers, create and manage the roadmap of tactics and milestones that will accelerate growth.
Identify key Digital Commerce opportunities and support the accelerated development of our channel performance. Actively monitor digital performance and identify innovative opportunities to support annual goals. Share findings with stakeholders to align on future opportunities.
Analyze site data and user behaviour to understand the customer and improve the customer experience through site optimization.
Use competitive landscape knowledge or industry trends to develop innovative experiences that would support the business and brand and differentiate Scotiabank from other financial institutions.
Partner with stakeholders to define and lead personalization opportunities to drive incremental value to the business.
Build A/B tests and personalized experiences, in partnership with digital analytics, marketing, UX, content writers, and audience managers, aimed to enhance overall customer experience, improve relevancy, and increase digital sales.

Consistently monitor, analyze, optimize and maintain site health (quality assurance, accessibility, and SEO) across all web pages in their portfolio.

Actively pursue effective and efficient operations of respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
Champion a high-performance environment and contribute to an inclusive work environment.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role?

Minimum 5 years of relevant experience in the eCommerce space. Experience in the financial industry is a plus
Experience using marketing technology, Content Management Systems (Adobe Experience Manager preferred), and web testing and personalization software (i.e. Adobe Target)
Experience utilizing web analytics platforms to develop data-driven channel strategies (Adobe Analytics preferred)
Solid understanding of translating business strategy into digital experience through of mix of personalization and A/B testing
Proven experience leading strategies and roadmaps of tactics that deliver on business goals and objectives
Experience in identifying opportunities to bring efficiencies into existing processes

Ability to look at the bigger picture with a solid understanding of the customer journey
Deep knowledge of the impact of web content and SEO to drive optimizations and increase website traffic and user engagement
Excellent communication, relationship management, and stakeholder management skills

Strong presentation and storytelling skills, comfortable speaking in front of peers, senior leadership, and internal and external stakeholders

Experience in front-end using HTML, JavaScript, JSON and CSS
Experience using Project Management software (such as JIRA, Confluence, or WorkFront) is preferred
Ability to ensure website content has a consistent look and feel and is formatted to established standards
Ability to manage multiple projects in a fast-paced, deadline-driven environment, changing focus and priority as needed
Practical experience with Agile development methodologies
French language skills, written and verbal, are an asset

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Lead the digital commerce channel strategy and manage web initiatives to optimize customer experience and drive sales. Collaborate with cross-functional partners to implement personalization, A/B testing, and site improvements while ensuring compliance and accessibility standards.

Requirements

Requires a minimum of 5 years of experience in the e-commerce space with proficiency in marketing technology and web analytics. Strong communication skills and technical knowledge of front-end development and project management tools are essential.

Skills

E-commerce
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
Project management
Stakeholder management
Agile methodologies
Data analysis
Digital strategy

Benefits

Bonus
Flexible vacation
Personal days
Sick days
Tuition assistance
Employee resource groups
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Digital experience
Scotiabank
Marketing
Adobe Experience Manager
Adobe Target
Adobe Analytics
A/B testing
Personalization
SEO
HTML
JavaScript
JSON
CSS
JIRA
Confluence
WorkFront
Agile
Customer journey
Channel performance
Web accessibility
Stakeholder management
Data-driven strategy
Financial industry
Quality assurance
Digital sales
Content management systems
Project management
Conversion optimization
Brand strategy

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