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Added 7 mins ago
IC
Senior Project Manager
Infotek Consulting Inc.
Toronto, ON
- $90 to $110 CAD / hour
- Contract
We are seeking an experienced Senior Project Manager to lead two concurrent, large-scale, complex, high-profile, and high-risk IT projects through planning, execution, implementation, and…
Added 7 mins ago
AF
Performance Marketing Manager
Ascend FS
Toronto, ON
- Full-time
We’re looking for a strategic, results-driven Paid Media Manager to own paid search and paid social for our in-house marketing team. You’ll manage and scale a growing portfolio of…
Added 7 mins ago
TC
Manager, Business Innovation
Toyota Canada Inc.
Toronto, ON
- Full-time
Toyota Canada Inc. is currently looking for a strategic and collaborative Manager, Business Innovation to lead focused retail transformation initiatives to address Customer and Dealer…
Added 7 mins ago
SF
Product Manager - Simplii Financial
Simplii Financial
Toronto, ON
- Full-time
The Product team at Simplii Financial builds simple, intuitive experiences that put our clients first. As a Product Manager, you'll be embedded in a squad where you'll contribute to…
Added 7 mins ago
W
(CAN) Asset Protection Associate
Walmart
Barrie, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 23 mins ago
ON
Mental Health Worker
Ontario Native Women's Association
Thunder Bay, ON
- Full-time
Reporting to the Branch Manager, the Mental Health Worker provides wholistic services that meet the needs of Indigenous women and their families through a range of supports focused on…
Added 23 mins ago
YS
Manager, Mental Health Services
Yonge Street Mission
Toronto, ON
- Full-time
We are seeking a Manager, Mental Health Services to provide leadership, program operations oversight, and strategic direction to YSM’s mental health and counselling programs. This role will…
Added 23 mins ago
D
Practice Manager - Dentalcorp
dentalcorp
Guelph, ON · Dawson Dental - Guelph South
- Full-time
The wage for this Practice Manager position is $65,000-$75,000 depending on skills, experience, and location.
Added 23 mins ago
I
Case Manager - Behavioral Support Unit
Intercare
Calgary, AB
- Full-time
The Case Manager is responsible and accountable for providing leadership to the care team to ensure the provision of quality care services at the unit level. Leadership style is flexible…
Added 37 mins ago
I
Clinical FSP Quality Manager
IQVIA
Kirkland, QC
- Full-time
…business line(s), and/or specific tasks as defined by the line manager (LM). The purpose of this role is to work together with global or regional Quality Management team(s), functional…
Added 37 mins ago
H
Nurse B - Clinician
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Reporting to the manager of the COPD program, the nurse clinician: has primary clinical responsibility for the chronic obstructive pulmonary disease (COPD) provincial…
Added 38 mins ago
R
Account Manager
Resolver
Toronto, ON
- Full-time
As an Account Manager, you play a critical role in the sales engine of Resolver's GRC solutions. You’ll focus primarily on growing our existing customers’ engagements through cross-selling,…
Added 53 mins ago
TC
Manager, Benefits & Pension
Toromont Cat
Concord, ON
- Full-time
Toromont Industries is looking for a Manager - Benefits & Pension to join our team. Reporting to the Director, Total Rewards, the Manager, Benefits & Pension provides leadership across…
Added 53 mins ago
VC
Clinical Coordinator (RN/RPN), Mental Health & Addictions
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Full-time
…applies the principles of recovery to provide treatment and case management services that are both inclusionary and flexible for individuals with mental illness and concurrent disorders.…
Added 53 mins ago
VC
Social Worker Case Manager - Assertive Community Treatment (ACT)
Vancouver Coastal Health
Vancouver, BC
- $44.85 to $56.02 CAD / hour
- Full-time
Come work as a Social Worker - Case Manager with Vancouver Coastal Health (VCH) on the Assertive Community Treatment (ACT) Team in Vancouver, BC! Apply now to join the team!
Added 53 mins ago
E
Construction Manager
EllisDon
Halifax, NS · NS · Nova Scotia Projects
- Full-time
In case you’re curious, here’s what the industry thinks of us and some of the impacts we've made to the communities we work in and our latest Impact Report, highlighting how we're putting…
Added 1 hour ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion for growth in Saint…
Added 1 hour ago
SJ
Patient Care Coordinator Operating Room
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
Minimizes surgical case delays and cancellations through pre planning, excellent communication and collaboration with the surgical/anesthesia and perioperative team.
Added 1 hour ago
SD
Pharmacovigilance Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Support or lead investigations of Deviation Reports for late case reporting and other noncompliant activities related to PSPs
Added 1 hour ago
P&
Gestionnaire de comptes en approvisionnement / Account Manager Procurement
Pratt & Whitney
Longueuil, QC
- Full-time
Added 1 hour ago
SD
Pharmacovigilance Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Support or lead investigations of Deviation Reports for late case reporting and other noncompliant activities related to PSPs
Added 1 hour ago
VC
Clinical Coordinator (RN/RPN), Mental Health & Addictions
Vancouver Coastal Health
Vancouver, BC
- Full-time
…applies the principles of recovery to provide treatment and case management services that are both inclusionary and flexible for individuals with mental illness and concurrent disorders.…
Added 1 hour ago
CM
Service Coordinator (Youth Outreach Worker), Youth Wellness Hubs Ontario, Wellington-Guelph
Canadian Mental Health Association
Palmerston, ON
- Full-time
…part of a multidisciplinary team to provide in-person/virtual case management services for youth in support of their goals. This includes working with youth to navigate the full scope of…
Added 1 hour ago
YH
Hospital Social Worker - Nursing Administration - Regular Part-Time
Yukon Hospital
Whitehorse, YT
- Part-time
Reporting to the Clinical Care Manager, the incumbent is responsible for providing clinical and consultative services to patients and families; shares in the management of the Whitehorse…
Added 1 hour ago
SI
Senior Pega Enterprise Architect – Wealth Management
Spruce InfoTech Inc.
Toronto, ON
- Contract
Client servicing & operations: Understanding case management and workflow requirements associated with client inquiries, account maintenance, service requests, operational processing, and…

Scotiabank

Manager, GCEC & VA SSI Supervision

Toronto, ON, M1L 4S2, Canada

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Job details

Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Requisition ID: 277664

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Manager, GCEC & VA SSI Supervision

Contributes to the overall success of the SSI Supervision initiative for Global Client Experience Centres and Virtual Advice in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Oversees the day-to-day execution of centralized SSI supervision activities for GCEC and Virtual Advice, ensuring supervision requirements are completed in accordance with established policies, procedures and service level expectations. This includes:
- Overseeing the quality and accuracy of supervision activities and case submissions, providing feedback, coaching and support to promote timely, accurate and first-time-correct outcomes.
- Supporting the execution of regulatory and compliance oversight activities, including KYC, T+1, complaints, registration activities, material changes, conflicts of interest, mandatory training requirements and other supervision responsibilities within the centralized model.
Monitors and manages supervision reviews, deficiencies and exception reporting, ensuring issues are identified, tracked, documented and resolved within established timelines, with appropriate follow-up completed with business partners and management.
Monitors supervision metrics, dashboards and operational reporting to identify trends, recurring issues and emerging risks, and escalates concerns or recommendations to management as appropriate.
Provides guidance, coaching and support to SSI Supervision Officers and Branch Compliance Officers on supervision requirements, escalated cases, exceptions, deficiencies and other matters requiring interpretation, review or escalation.
Supports audits, compliance reviews, regulatory examinations, testing activities and issue remediation efforts, including coordinating requests, gathering documentation, responding to inquiries, tracking action items and assisting with remediation activities.
Identifies opportunities to improve supervision processes, controls, reporting and workflows, supporting the implementation of process improvements and operational changes that enhance effectiveness, efficiency and compliance outcomes.
Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Licensed to sell mutual funds in Canada and registered as a Mutual Fund Representative with the applicable provincial securities regulators in all Canadian provinces and territories.
Successful completion of Branch Compliance Officer course or recognized equivalent, as required for BCO registration.
Minimum two years of experience in Mutual Fund sales registered under the applicable securities legislation or a minimum of two years of equivalent experience.
Expert knowledge of Mutual Fund Products and thorough knowledge of SSI policies and procedures, CIRO requirements, applicable provincial securities requirements, and the appropriate policies, legislation and taxation regulations.
Strong understanding of GCEC and Virtual Advice operations, risk management practices, business controls, compliance governance and change management.

Location(s): Canada : Ontario : Toronto || Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The manager oversees centralized SSI supervision activities for Global Client Experience Centres and Virtual Advice to ensure compliance with regulations and internal policies. They also provide coaching to staff, monitor supervision metrics, and support audits and process improvement initiatives.

Requirements

Candidates must be licensed to sell mutual funds in Canada and registered as a Mutual Fund Representative with provincial regulators. A minimum of two years of experience in mutual fund sales and completion of the Branch Compliance Officer course are required.

Skills

Mutual Fund Sales
Compliance Oversight
Risk Management
KYC
Regulatory Compliance
Team Leadership
Coaching
Operational Reporting
Change Management
Business Controls
Conflict Resolution
Audit Support
Financial Regulations
Data Analysis
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Mutual Funds
SSI Supervision
Compliance
KYC
T+1
CIRO
Risk Management
Regulatory Oversight
Branch Compliance Officer
Financial Services
Operational Reporting
Audit
AML
ATF
Sanctions
Change Management
Coaching
Performance Management
Client Experience
Virtual Advice
Securities Legislation
Taxation Regulations
Business Controls
Dashboarding
Exception Reporting

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