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Added 10 mins ago
SC
Professor, Nutrition and Food Services Program (Part-Time)
Sheridan College
Mississauga, ON
- Part-time
…make a difference in fitness and wellness organizations and in commercial food service settings, alongside healthcare, education, retirement and long-term care facilities. The School of…
Added 10 mins ago
KG
Controller
Kelson Group Property Management
Kamloops, BC
- $125,000 to $150,000 CAD / year
- Full-time
…approximately 4,500 apartment homes across more than 70 residential and commercial properties throughout British Columbia and…
Added 10 mins ago
CS
Store Manager - Diesel Yorkdale
CALZATURIFICIO STEPHEN S.R.L.
Toronto, ON
- Full-time
…market presence. Success requires balancing entrepreneurial commercial judgment with disciplined execution of brand and corporate guidelines - acting as the primary link between the store…
Added 10 mins ago
FK
Line Cook
Fit Kitchen
Calgary, AB
- Full-time
…minimize waste, and support continuous improvement in kitchen operations. The Line Cook may also help with new menu items, quality checks, and occasional support for catering or special…
Added 10 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Serve as the senior finance partner to service leadership, operations, commercial teams, and Customer Success leaders, providing insight and challenge on strategic priorities, business…
Added 10 mins ago
EM
Maintenance Technician
Edon Management
Stony Plain, AB
- Full-time
…for a hands-on Maintenance Technician to support our building operations in the Acheson/Stony Plain area. This full-time role is ideal for someone who enjoys variety, works well…
Added 10 mins ago
J
Analyst, Operational Performance / Hybrid
JLL
Toronto, ON · CAN-CORP Toronto-Toronto, Canada
- Full-time
…place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry,…
Added 10 mins ago
L
Project Coordinator, Buildings Construction
Ledcor
Saskatoon, SK
- Full-time
You are a Project Coordinator with 1-5 years of experience working in multi-disciplinary commercial and residential construction projects. As an integral part of the project team, you will…
Added 25 mins ago
GA
Customer Success Manager, Enterprise
GC AI
Canada
- Full-time
This is a hands-on role for someone who wants commercial ownership, close customer relationships, and direct impact at a fast-growing B2B SaaS startup. You will work closely with Sales,…
Added 25 mins ago
S
Full Time Retail Associate (Optical): Victoria, BC
Specsavers
Victoria, BC
- Full-time
Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term
Added 25 mins ago
S
Full Time Store Manager (Optical): Victoria, BC
Specsavers
Victoria, BC
- Full-time
…customers see and feel their best. You’ll run the daily retail operations of Specsavers’ store. As the leading supervisor, you’ll partner closely with the store’s retail and clinical team…
Added 25 mins ago
M
Technical Customer Service Representative
MDA
Richmond, BC
- Full-time
…requirements. Working in a team environment at the heart of our operations, the Technical Client Service Representative is responsible for executing client orders and supporting the…
Added 25 mins ago
CH
Business Service Clerk - Mail & Shipping
CBRE HV
Vancouver, BC
- $55,000 to $62,000 CAD / year
- Full-time
…machine operation, and filing. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual…
Added 25 mins ago
CH
Property Management Assistant. - Operations
CBRE HV
Calgary, AB
- Full-time
Coordinate complex property management operations and provide senior-level administrative support.
Added 25 mins ago
R
Warehouse Associate
REXEL
Edmonton, AB
- Full-time
…solutions and equipment for the industrial, residential and commercial sectors. As energy evolves, our business is transforming alongside it. This change is driven by you - our fresh…
Added 25 mins ago
FG
Product Manager I, Commercial
FIS Global
Markham, ON
- Full-time
- Other
…commercially viable solutions. You will work across technology, sales, operations, risk and compliance to guide products from discovery through implementation and ongoing lifecycle…
Added 39 mins ago
AC
Housekeeper- Remote Lodge, WAWA, ON
Aramark Canada
Wawa, ON
- Full-time
…Successful candidates will have professional residential and commercial cleaning…
Added 39 mins ago
A
Parts Advisor - Grande Prairie Nissan
AutoCanada
Grande Prairie, AB
- Other
A general understanding of Parts & Service operations and inventory management
Added 39 mins ago
C
Telecom Network Solution Architect
CGI
Toronto, ON
- Full-time
Consider implementation approach, dependencies, risks, and commercial factors when shaping a solution.
Added 39 mins ago
C
AI Strategist
Cognizant
Toronto, ON
- Full-time
…combining deep technical authority, executive advisory capability, commercial leadership, and enterprise…
Added 39 mins ago
PC
Business Development Manager
Punjabi Chaap Corner Canada
Mississauga, ON
- Part-time
…coordinating promotional activities, and collaborating with operations and marketing teams to ensure alignment with growth objectives. The role also involves monitoring competitor activity,…
Added 39 mins ago
SI
Support Services Attendant
Shannex Incorporated
Bridgewater, NS
- Part-time
Minimum of one (1) year experience in commercial housekeeping and/or laundry preferred
Added 39 mins ago
V|
Commercial Contracts Manager
Veolia | North America
Oakville, ON
- Contract
The Commercial Contracts Manager will be responsible for providing world-class support from
Added 39 mins ago
WI
Commercial Manager
WSP in Canada
Toronto, ON
- Full-time
Support risk management, claims preparation, dispute documentation, project close-out activities, and continuous improvement initiatives that strengthen commercial operations across WSP.
Added 39 mins ago
BF
Terminal Attendant
BC Ferries
Gibsons, BC
- Internship
…outdoors in all weather conditions. Please note that terminal operations run 24 hours a day, and applicants will be required to work graveyard shifts as operationally…

Scotiabank

Manager, GCEC & VA SSI Supervision

Toronto, ON, M1L 4S2, Canada

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Job details

Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Requisition ID: 277664

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Manager, GCEC & VA SSI Supervision

Contributes to the overall success of the SSI Supervision initiative for Global Client Experience Centres and Virtual Advice in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Oversees the day-to-day execution of centralized SSI supervision activities for GCEC and Virtual Advice, ensuring supervision requirements are completed in accordance with established policies, procedures and service level expectations. This includes:
- Overseeing the quality and accuracy of supervision activities and case submissions, providing feedback, coaching and support to promote timely, accurate and first-time-correct outcomes.
- Supporting the execution of regulatory and compliance oversight activities, including KYC, T+1, complaints, registration activities, material changes, conflicts of interest, mandatory training requirements and other supervision responsibilities within the centralized model.
Monitors and manages supervision reviews, deficiencies and exception reporting, ensuring issues are identified, tracked, documented and resolved within established timelines, with appropriate follow-up completed with business partners and management.
Monitors supervision metrics, dashboards and operational reporting to identify trends, recurring issues and emerging risks, and escalates concerns or recommendations to management as appropriate.
Provides guidance, coaching and support to SSI Supervision Officers and Branch Compliance Officers on supervision requirements, escalated cases, exceptions, deficiencies and other matters requiring interpretation, review or escalation.
Supports audits, compliance reviews, regulatory examinations, testing activities and issue remediation efforts, including coordinating requests, gathering documentation, responding to inquiries, tracking action items and assisting with remediation activities.
Identifies opportunities to improve supervision processes, controls, reporting and workflows, supporting the implementation of process improvements and operational changes that enhance effectiveness, efficiency and compliance outcomes.
Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Licensed to sell mutual funds in Canada and registered as a Mutual Fund Representative with the applicable provincial securities regulators in all Canadian provinces and territories.
Successful completion of Branch Compliance Officer course or recognized equivalent, as required for BCO registration.
Minimum two years of experience in Mutual Fund sales registered under the applicable securities legislation or a minimum of two years of equivalent experience.
Expert knowledge of Mutual Fund Products and thorough knowledge of SSI policies and procedures, CIRO requirements, applicable provincial securities requirements, and the appropriate policies, legislation and taxation regulations.
Strong understanding of GCEC and Virtual Advice operations, risk management practices, business controls, compliance governance and change management.

Location(s): Canada : Ontario : Toronto || Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The manager oversees centralized SSI supervision activities for Global Client Experience Centres and Virtual Advice to ensure compliance with regulations and internal policies. They also provide coaching to staff, monitor supervision metrics, and support audits and process improvement initiatives.

Requirements

Candidates must be licensed to sell mutual funds in Canada and registered as a Mutual Fund Representative with provincial regulators. A minimum of two years of experience in mutual fund sales and completion of the Branch Compliance Officer course are required.

Skills

Mutual Fund Sales
Compliance Oversight
Risk Management
KYC
Regulatory Compliance
Team Leadership
Coaching
Operational Reporting
Change Management
Business Controls
Conflict Resolution
Audit Support
Financial Regulations
Data Analysis
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Mutual Funds
SSI Supervision
Compliance
KYC
T+1
CIRO
Risk Management
Regulatory Oversight
Branch Compliance Officer
Financial Services
Operational Reporting
Audit
AML
ATF
Sanctions
Change Management
Coaching
Performance Management
Client Experience
Virtual Advice
Securities Legislation
Taxation Regulations
Business Controls
Dashboarding
Exception Reporting

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