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Added 16 mins ago
G
Office Administrator
GagaMuller
Regina, SK
- Full-time
With a proven track record working alongside global technology leaders and data centre developers, we combine local expertise with global standards to ensure projects are delivered on time,…
Added 3 hours ago
BB
Accounts Receivable Specialist
Bosch Building Technologies North America
Vancouver, BC
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 5 hours ago
BB
Service Billing
Bosch Building Technologies North America
Toronto, ON
- Full-time
Previous experience in a service-based, construction, security, fire/life safety, or technical field-service environment
Added 7 hours ago
T
Developing Investment Advisor
TD
London, ON
- Full-time
Make recommendations to the client regarding their portfolio's construction, security selection, monitoring and rebalancing as well as make referrals as appropriate to other TD Wealth…
Added 8 hours ago
WI
HSE Site Representative
WSP in Canada
MB · Manitoba, Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 8 hours ago
T
Developing Investment Advisor (Vancouver Island)
TD
Victoria, BC
- Full-time
Make recommendations to the client regarding their portfolio's construction, security selection, monitoring, and rebalancing
Added 9 hours ago
BB
Accounts Receivable Specialist
Bosch Building Technologies
Vancouver, BC
- $47,000 to $55,000 CAD / year
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 9 hours ago
CC
Carpenter
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 9 hours ago
B
Cleaner
BGIS
Barrhead, AB
- Part-time
…technologies, and energy-efficient methods that align with global environmental…
Added 9 hours ago
B
Regional Operations Manager, Cleaning Services
BGIS
Calgary, AB
- Part-time
…technologies, and energy-efficient methods that align with global environmental…
Added 10 hours ago
J
Analyst, Operational Performance / Hybrid
JLL
Toronto, ON · CAN-CORP Toronto-Toronto, Canada
- Full-time
Act as an Operational Performance representative on cross-functional and technology projects
Added 11 hours ago
S
Assembler - Electrical
Savaria
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds,…
Added 11 hours ago
CC
Sales Representative - First Aid and Safety
Cintas Canada
Calgary, AB
- Full-time
Cintas is seeking a Sales Representative to focus on new business-to-business account development in our First Aid and Safety Division. Responsibilities include prospecting, cold calling,…
Added 11 hours ago
H
Représentant de services technique / Technical Field Service Representative
Hitachi
Mont-Saint-Hilaire, QC · (HE)Office_QC_Mont-Saint Hilaire
- Full-time
Are you ready to power up your career with Hitachi Energy? We are seeking a dynamic and skilled Field Service Representative to join our team. This role offers the chance to work on…
Added 11 hours ago
Sales Representative - First Aid and Safety
Cintas
Calgary, AB
Cintas is seeking a Sales Representative to focus on new business-to-business account development in our First Aid and Safety Division. Responsibilities include prospecting, cold calling,…
Added 11 hours ago
BB
Service Billing
Bosch Building Technologies
ON
- $38,950 to $47,150 CAD / year
- Full-time
Previous experience in a service-based, construction, security, fire/life safety, or technical field-service environment.
Added 12 hours ago
Manager, GCEC & VA SSI Supervision
Scotiabank
Toronto, ON
Contributes to the overall success of the SSI Supervision initiative for Global Client Experience Centres and Virtual Advice in Canada ensuring business strategies, plans and initiatives…
Added 13 hours ago
M
Platform Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Build and maintain secure, resilient cloud environments aligned with operational and security standards.
Added 13 hours ago
M
Strategic Partnership Manager
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Lead end-to-end contracting activities with key stakeholders across Business Units, Procurement, Vendor Information Security, Legal, Risk, and Vendor Governance, including RFIs (Requests…
Added 14 hours ago
S
OH Lead Sarnia Refinery
Shell
Sarnia, ON
- Full-time
Added 14 hours ago
B
Cleaner
BGIS
Barrhead, AB
- Part-time
…technologies, and energy-efficient methods that align with global environmental…
Added 14 hours ago
GE
Construction Coordinator- Day Shift
Global Edge Group
AB · Edmonton, AB
- Contract
…Construction Management Team and serves as the Owner's field representative and execution leader for all assigned piping construction activities on the Edmonton Net Zero Hydrogen Energy…
Added 15 hours ago
B
Regional Operations Manager, Cleaning Services
BGIS
Calgary, AB
- Part-time
…technologies, and energy-efficient methods that align with global environmental…
Added 15 hours ago
CC
Coordinator, Emergency Response
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 15 hours ago
UC
Admission Assistant, Operations & Experience
Upper Canada College
Toronto, ON
- $46,352 to $60,837 CAD / year
- Full-time
Serve as a primary, welcoming representative of the College, delivering high-touch hospitality across digital, phone, and in-person interactions;

Scotiabank

Manager, GCEC & VA SSI Supervision

Toronto, ON, M1L 4S2, Canada

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Job details

Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Requisition ID: 277664

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Manager, GCEC & VA SSI Supervision

Contributes to the overall success of the SSI Supervision initiative for Global Client Experience Centres and Virtual Advice in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Oversees the day-to-day execution of centralized SSI supervision activities for GCEC and Virtual Advice, ensuring supervision requirements are completed in accordance with established policies, procedures and service level expectations. This includes:
- Overseeing the quality and accuracy of supervision activities and case submissions, providing feedback, coaching and support to promote timely, accurate and first-time-correct outcomes.
- Supporting the execution of regulatory and compliance oversight activities, including KYC, T+1, complaints, registration activities, material changes, conflicts of interest, mandatory training requirements and other supervision responsibilities within the centralized model.
Monitors and manages supervision reviews, deficiencies and exception reporting, ensuring issues are identified, tracked, documented and resolved within established timelines, with appropriate follow-up completed with business partners and management.
Monitors supervision metrics, dashboards and operational reporting to identify trends, recurring issues and emerging risks, and escalates concerns or recommendations to management as appropriate.
Provides guidance, coaching and support to SSI Supervision Officers and Branch Compliance Officers on supervision requirements, escalated cases, exceptions, deficiencies and other matters requiring interpretation, review or escalation.
Supports audits, compliance reviews, regulatory examinations, testing activities and issue remediation efforts, including coordinating requests, gathering documentation, responding to inquiries, tracking action items and assisting with remediation activities.
Identifies opportunities to improve supervision processes, controls, reporting and workflows, supporting the implementation of process improvements and operational changes that enhance effectiveness, efficiency and compliance outcomes.
Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Licensed to sell mutual funds in Canada and registered as a Mutual Fund Representative with the applicable provincial securities regulators in all Canadian provinces and territories.
Successful completion of Branch Compliance Officer course or recognized equivalent, as required for BCO registration.
Minimum two years of experience in Mutual Fund sales registered under the applicable securities legislation or a minimum of two years of equivalent experience.
Expert knowledge of Mutual Fund Products and thorough knowledge of SSI policies and procedures, CIRO requirements, applicable provincial securities requirements, and the appropriate policies, legislation and taxation regulations.
Strong understanding of GCEC and Virtual Advice operations, risk management practices, business controls, compliance governance and change management.

Location(s): Canada : Ontario : Toronto || Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The manager oversees centralized SSI supervision activities for Global Client Experience Centres and Virtual Advice to ensure compliance with regulations and internal policies. They also provide coaching to staff, monitor supervision metrics, and support audits and process improvement initiatives.

Requirements

Candidates must be licensed to sell mutual funds in Canada and registered as a Mutual Fund Representative with provincial regulators. A minimum of two years of experience in mutual fund sales and completion of the Branch Compliance Officer course are required.

Skills

Mutual Fund Sales
Compliance Oversight
Risk Management
KYC
Regulatory Compliance
Team Leadership
Coaching
Operational Reporting
Change Management
Business Controls
Conflict Resolution
Audit Support
Financial Regulations
Data Analysis
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Mutual Funds
SSI Supervision
Compliance
KYC
T+1
CIRO
Risk Management
Regulatory Oversight
Branch Compliance Officer
Financial Services
Operational Reporting
Audit
AML
ATF
Sanctions
Change Management
Coaching
Performance Management
Client Experience
Virtual Advice
Securities Legislation
Taxation Regulations
Business Controls
Dashboarding
Exception Reporting

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