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Added 2 mins ago
EB
Manager, Technology Workplace Services
EQ Bank
Toronto, ON
- Volunteer
The Manager, Technology Workplace Services will manage responsibilities in a matter consistent with the Bank’s Risk Appetite Framework; actively support regulatory compliance management and…
Added 2 mins ago
SJ
Associate Brand Manager
So Jobs
Montreal, QC
- $78,300 to $102,300 CAD / year
- Full-time
Senior Analyst, Brand Revenue Growth Management (RGM) / Associate Manager, Brand Revenue Growth Management (RGM)
Added 2 mins ago
QM
Spécialiste des comptes fournisseurs / Accounts Payable Specialist
Quantum Management Services Ltd.
Montreal, QC
- $65,000 to $75,000 CAD / year
- Full-time
…join a growing organization. Reporting directly to the Senior Manager, Finance, you will oversee the full accounts payable function while supporting a variety of finance initiatives. This…
Added 2 mins ago
Director, DeNovo Development & Onboarding
Passion Dental Group Inc.
Toronto, ON
…stabilization. Working closely with our EVP, DeNovo and teams across Operations, People & Culture, Recruitment, Clinical Leadership, IT, Marketing, Finance and more, you’ll ensure every new…
Added 2 mins ago
Business Development Manager
Questrade Financial Group
QC
…environnement entrepreneurial axé sur l’excellence du service et des opérations. Ce poste s’adresse à une personne orientée vers les résultats, compétitive et qui incarne l’esprit…
Added 2 mins ago
Child and Youth Worker - HOPE
360°kids
Markham, ON
With the Team Lead and Manager of HOPE support, create, and implement approved strategies and plans that will result in the achievement of the program’s goals and objectives.
Added 2 mins ago
S
Assistant Store Manager - Full Time - Tanger Outlet - Cookstown, ON
Swarovski
Cookstown, ON
- Full-time
We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams…
Added 2 mins ago
TS
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
St. Thomas, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 14 mins ago
PH
Manager, support services
PLAHA HEAVY EQUIPMENT REPAIR INC.
Calgary, AB
- From $52.6 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 18 mins ago
CT
Assistant Manager, Operations, Queenston Road
Canadian Tire Corporation
Stoney Creek, NB · Hamilton, ON
- Full-time
Assumes responsibility for all operations of the store in the absence of the Store Manager.
Added 18 mins ago
B
Senior Manager, Trade Compliance
BMO
Toronto, ON · FCP
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 18 mins ago
PA
Used Car Sales Manager (Planet Ford)
Performance Auto Group
Brampton, ON
- Full-time
Planet Ford is looking for a Used Car Sales Manager to join our dynamic team!
Added 18 mins ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
St. Catharines, ON
- Part-time
…wine, beer, cider and spirits, giving you the confidence to support customers and make their holiday shopping experience…
Added 18 mins ago
SC
Production Supervisor
Staples Canada
Winnipeg, MB
- Full-time
The Print Centre Production Supervisor oversees the operations of the Print Centre Hub. Participates in the development, including quality of work, on time delivery, and driving production…
Added 18 mins ago
M
Banquet Coordinator
Marriott
Montreal, QC
- Full-time
…procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 32 mins ago
V
Senior Product Manager, Payments Gateway
Versapay
Canada
- Full-time
…thinking, customer empathy, and strong execution. As Senior Product Manager, Payments Gateway, you will own Versapay’s payment gateways: the platform every Versapay payment flows through,…
Added 32 mins ago
RP
Parking Enforcement Officer / Patroller ( Part Time )
Reimagined Parking
Calgary, AB
- $18.16 to $19.25 CAD / hour
- Part-time
Coordinate with Operations Manager, Shift Supervisor, or security teams when required.
Added 32 mins ago
A
Warehouse Supervisor
AlumierMD
Toronto, ON · North York, ON
- $68,000 to $78,000 CAD / year
- Full-time
Working closely with the Operations Manager, you will set the standard for safety, quality, and productivity on the floor, and help us find better ways of working as we grow.
Added 32 mins ago
AI
Program Manager
Avanciers Inc.
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Own claim timelines and coordinate Product Management, Sales, Support, Finance, Operations, Order Management, channel partners, and other action owners.
Added 32 mins ago
O
Scheduling Manager
ONxpress
Toronto, ON
- Full-time
Support resource planning and analysis. Forecast the requirement of various types of resources including labor, materials, and equipment over the course of the project based on work front’s…
Added 32 mins ago
MS
Manager, Clinic Onboarding & Projects
ML6 Search + Talent Advisory
Vancouver, BC · Greater Vancouver, BC
- Full-time
…lead practical cross-functional projects that improve clinic operations, strengthen systems and processes, and support the organization’s broader growth priorities. This is a hands-on…
Added 32 mins ago
Manager, Product and Solutions, Private Banking
Scotiabank
Toronto, ON
The Manager supports the development, delivery and ongoing enhancement of Private Banking products, services and client solutions. Working with the Senior Manager and partners across the…
Added 32 mins ago
Director, National Supervision, ScotiaMcLeod, Business Controls & Oversight - Toronto
Scotiabank
Toronto, ON
You will create an environment that supports effective and efficient operations while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls. This includes…
Added 32 mins ago
Commercial Manager
Aecon
Gibbons, AB
Under the direction of the Project Director, the Commercial (Contracts) Manager will provide highly specialized knowledge in overseeing the commercial strategy on a project. This individual…
Added 47 mins ago
NC
Member Associate
Northern Credit Union
Chapleau, ON
- Full-time
The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager,…

Scotiabank

Manager, GCEC & VA SSI Supervision

Toronto, ON, M1L 4S2, Canada

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Job details

Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Requisition ID: 277664

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Manager, GCEC & VA SSI Supervision

Contributes to the overall success of the SSI Supervision initiative for Global Client Experience Centres and Virtual Advice in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Oversees the day-to-day execution of centralized SSI supervision activities for GCEC and Virtual Advice, ensuring supervision requirements are completed in accordance with established policies, procedures and service level expectations. This includes:
- Overseeing the quality and accuracy of supervision activities and case submissions, providing feedback, coaching and support to promote timely, accurate and first-time-correct outcomes.
- Supporting the execution of regulatory and compliance oversight activities, including KYC, T+1, complaints, registration activities, material changes, conflicts of interest, mandatory training requirements and other supervision responsibilities within the centralized model.
Monitors and manages supervision reviews, deficiencies and exception reporting, ensuring issues are identified, tracked, documented and resolved within established timelines, with appropriate follow-up completed with business partners and management.
Monitors supervision metrics, dashboards and operational reporting to identify trends, recurring issues and emerging risks, and escalates concerns or recommendations to management as appropriate.
Provides guidance, coaching and support to SSI Supervision Officers and Branch Compliance Officers on supervision requirements, escalated cases, exceptions, deficiencies and other matters requiring interpretation, review or escalation.
Supports audits, compliance reviews, regulatory examinations, testing activities and issue remediation efforts, including coordinating requests, gathering documentation, responding to inquiries, tracking action items and assisting with remediation activities.
Identifies opportunities to improve supervision processes, controls, reporting and workflows, supporting the implementation of process improvements and operational changes that enhance effectiveness, efficiency and compliance outcomes.
Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Licensed to sell mutual funds in Canada and registered as a Mutual Fund Representative with the applicable provincial securities regulators in all Canadian provinces and territories.
Successful completion of Branch Compliance Officer course or recognized equivalent, as required for BCO registration.
Minimum two years of experience in Mutual Fund sales registered under the applicable securities legislation or a minimum of two years of equivalent experience.
Expert knowledge of Mutual Fund Products and thorough knowledge of SSI policies and procedures, CIRO requirements, applicable provincial securities requirements, and the appropriate policies, legislation and taxation regulations.
Strong understanding of GCEC and Virtual Advice operations, risk management practices, business controls, compliance governance and change management.

Location(s): Canada : Ontario : Toronto || Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The manager oversees centralized SSI supervision activities for Global Client Experience Centres and Virtual Advice to ensure compliance with regulations and internal policies. They also provide coaching to staff, monitor supervision metrics, and support audits and process improvement initiatives.

Requirements

Candidates must be licensed to sell mutual funds in Canada and registered as a Mutual Fund Representative with provincial regulators. A minimum of two years of experience in mutual fund sales and completion of the Branch Compliance Officer course are required.

Skills

Mutual Fund Sales
Compliance Oversight
Risk Management
KYC
Regulatory Compliance
Team Leadership
Coaching
Operational Reporting
Change Management
Business Controls
Conflict Resolution
Audit Support
Financial Regulations
Data Analysis
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Mutual Funds
SSI Supervision
Compliance
KYC
T+1
CIRO
Risk Management
Regulatory Oversight
Branch Compliance Officer
Financial Services
Operational Reporting
Audit
AML
ATF
Sanctions
Change Management
Coaching
Performance Management
Client Experience
Virtual Advice
Securities Legislation
Taxation Regulations
Business Controls
Dashboarding
Exception Reporting

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