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Added 8 mins ago
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
Added 8 mins ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
Added 8 mins ago
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Animal Care Worker - Part-time occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the Animal Resources Division Manager, the candidate performs animal care-related duties, technical procedures and administrative duties related to the care…
Added 8 mins ago
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 8 mins ago
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Survey Technologist
McElhanney
Vancouver, BC
- Full-time
McElhanney is seeking a Survey Technologist to join our Construction and Technical Surveys team in Metro Vancouver. Working primarily in the field with Land Surveyors, Civil Engineers, and…
Added 23 mins ago
UO
Senior Web Developer
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Operational management: Takes a leadership role in the area of user trends, technical trends, and Web metrics to improve the University’s Web presence. Take responsibility for any serious…
Added 37 mins ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Toronto, ON
- Full-time
We are looking for a Lead Manager, Strategic Partnerships to lead Agoda’s Korea FI partnership strategy and execution.
Added 37 mins ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Vancouver, BC
- Full-time
We are looking for a Lead Manager, Strategic Partnerships to lead Agoda’s Korea FI partnership strategy and execution.
Added 37 mins ago
TU
Front Counter Supervisor / Night Audit (Full Time Regular)
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
Expected to work with minimal supervision on routine tasks or minor guest problems and to consult with Front Desk Manager on any extraordinary problems, technical difficulties or policy…
Added 37 mins ago
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Ingénieur éLectrique
Actalent
Montreal, QC
- $50 to $67 CAD / hour
- Contract
Translate client needs into precise technical requirements and engineering solutions for projects varying in complexity.
Added 37 mins ago
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Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
Reporting to the General Manager, Midstream, the Senior Manager leads Facility Engineering, Operations Engineering, Maintenance and Asset Performance. The role translates Product Line…
Added 37 mins ago
Public Health Nurse (Infectious Diseases)
Region of Waterloo
Cambridge, ON · Kitchener, ON · Waterloo, ON
Added 37 mins ago
Pharmacist
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Pharmacy.
Added 37 mins ago
Accountant
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Manager, Financial Planning and Program Support.
Added 37 mins ago
Accountant
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Manager, Financial Planning and Program Support.
Added 37 mins ago
Pharmacist
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Pharmacy.
Added 53 mins ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
Reporting to the General Manager, Midstream, the Senior Manager leads Facility Engineering, Operations Engineering, Maintenance and Asset Performance. The role translates Product Line…
Added 1 hour ago
BG
Administrateur · trice du service| Service Writer
Brandt Group of Companies
Laval, QC
- Full-time
The Service Writer is responsible or assisting the Service Manager in maintaining accurate and on-time reports and records in relation to the Service Department’s operation.
Added 1 hour ago
CS
Patch Bay Coordinator
Canucks Sports & Entertainment
Vancouver, BC
- Part-time
Reports To: Manager, Audio/Lighting/Interconnect
Added 1 hour ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 1 hour ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager the successful applicant will be responsible for comprehensive nursing care in the surgical program and must meet the following criteria:
Added 2 hours ago
A
Product Manager (Bangkok-based)
Agoda
Toronto, ON
- Full-time
…are perfectly tailored to our travelers. As our next Product Manager, you will drive product strategy and partner closely with senior leadership cross-functionally to define, build, and…
Added 2 hours ago
PB
Construction Manager
PCH Builders
Calgary, AB
- Full-time
…engineering, master's, and MBA credentials. Together, we combine technical expertise, disciplined execution, and a personal commitment to guide every project with confidence and deliver…
Added 2 hours ago
A
Technical Operations Analyst (TOC)
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Technical Operations Analyst (TOC), you will utilize your education, experience, and information technology skills to support our Client Technology Enablement Operations team.…
Added 2 hours ago
Q
FY27 Intern - Deep Learning Research Internship - Canada (4 Months)
Qualcomm
Markham, ON
- Full-time
…continuous learning. Our programs provide real-world experience, technical skills, and professional development opportunities, empowering you to make a meaningful impact and achieve your…

Scotiabank

Manager, GCEC & VA SSI Supervision

Toronto, ON, M1L 4S2, Canada

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Job details

Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Requisition ID: 277664

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Manager, GCEC & VA SSI Supervision

Contributes to the overall success of the SSI Supervision initiative for Global Client Experience Centres and Virtual Advice in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Oversees the day-to-day execution of centralized SSI supervision activities for GCEC and Virtual Advice, ensuring supervision requirements are completed in accordance with established policies, procedures and service level expectations. This includes:
- Overseeing the quality and accuracy of supervision activities and case submissions, providing feedback, coaching and support to promote timely, accurate and first-time-correct outcomes.
- Supporting the execution of regulatory and compliance oversight activities, including KYC, T+1, complaints, registration activities, material changes, conflicts of interest, mandatory training requirements and other supervision responsibilities within the centralized model.
Monitors and manages supervision reviews, deficiencies and exception reporting, ensuring issues are identified, tracked, documented and resolved within established timelines, with appropriate follow-up completed with business partners and management.
Monitors supervision metrics, dashboards and operational reporting to identify trends, recurring issues and emerging risks, and escalates concerns or recommendations to management as appropriate.
Provides guidance, coaching and support to SSI Supervision Officers and Branch Compliance Officers on supervision requirements, escalated cases, exceptions, deficiencies and other matters requiring interpretation, review or escalation.
Supports audits, compliance reviews, regulatory examinations, testing activities and issue remediation efforts, including coordinating requests, gathering documentation, responding to inquiries, tracking action items and assisting with remediation activities.
Identifies opportunities to improve supervision processes, controls, reporting and workflows, supporting the implementation of process improvements and operational changes that enhance effectiveness, efficiency and compliance outcomes.
Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Licensed to sell mutual funds in Canada and registered as a Mutual Fund Representative with the applicable provincial securities regulators in all Canadian provinces and territories.
Successful completion of Branch Compliance Officer course or recognized equivalent, as required for BCO registration.
Minimum two years of experience in Mutual Fund sales registered under the applicable securities legislation or a minimum of two years of equivalent experience.
Expert knowledge of Mutual Fund Products and thorough knowledge of SSI policies and procedures, CIRO requirements, applicable provincial securities requirements, and the appropriate policies, legislation and taxation regulations.
Strong understanding of GCEC and Virtual Advice operations, risk management practices, business controls, compliance governance and change management.

Location(s): Canada : Ontario : Toronto || Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The manager oversees centralized SSI supervision activities for Global Client Experience Centres and Virtual Advice to ensure compliance with regulations and internal policies. They also provide coaching to staff, monitor supervision metrics, and support audits and process improvement initiatives.

Requirements

Candidates must be licensed to sell mutual funds in Canada and registered as a Mutual Fund Representative with provincial regulators. A minimum of two years of experience in mutual fund sales and completion of the Branch Compliance Officer course are required.

Skills

Mutual Fund Sales
Compliance Oversight
Risk Management
KYC
Regulatory Compliance
Team Leadership
Coaching
Operational Reporting
Change Management
Business Controls
Conflict Resolution
Audit Support
Financial Regulations
Data Analysis
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Mutual Funds
SSI Supervision
Compliance
KYC
T+1
CIRO
Risk Management
Regulatory Oversight
Branch Compliance Officer
Financial Services
Operational Reporting
Audit
AML
ATF
Sanctions
Change Management
Coaching
Performance Management
Client Experience
Virtual Advice
Securities Legislation
Taxation Regulations
Business Controls
Dashboarding
Exception Reporting

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