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Added 10 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 10 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Supporting Senior Manager, IT Audit and other auditors in the development and execution of audit plans, operational reviews and project engagements.
Added 10 mins ago
SD
Senior Program Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Senior Program Manager is responsible for the strategic leadership, execution, and ongoing management of specialty programs. As a key partner to clients, you provide strategic…
Added 10 mins ago
CF
SEO Specialist
Cubicle Fugitive Inc.
Hamilton, ON
- Full-time
Set strategy and collaborate. Work with our Head of Technology and Senior Manager, Brand and Marketing Strategy, to develop SEO, GEO, and content strategies aligned with clients' business…
Added 10 mins ago
ZC
Senior Financial Lines Underwriter
Zurich Canada
Toronto, ON
- Full-time
Zurich Canada is currently looking for a Senior Underwriter to join our Professional Liability team to analyze and underwrite new and renewal Financial Lines business while building and…
Added 11 mins ago
C
Credit Manager, Credit Structuring, CIBC Private Wealth - Bilingual
CIBC
Toronto, ON · Montreal, QC
- Full-time
The Credit Manager is accountable for the ongoing management and administration of the complex credit book within Private Banking working under the direction/guidance of the Director,…
Added 11 mins ago
C
Senior Manager, Salesforce Delivery
CIBC
Toronto, ON
- Full-time
…digital banking experiences across mobile, online banking, and customer relationship management platforms to support business goals and deliver an exceptional client experience. As a Senior…
Added 12 mins ago
Bilingual (Fr/En) Litigation Assistant
The Canada Life Assurance Company
Montreal, QC
Canada Life has an exciting opportunity for a Legal assistant to join our Litigation team. Reporting to the Associate Manager, Litigation Operations, you will provide administrative and…
Added 12 mins ago
R(
Customer Engagement Strategy Manager
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
At RCL, we’re building the next generation of customer growth across Reitmans, RW&CO. and Penningtons - three iconic Canadian brands with a big ambition to rethink how we connect with,…
Added 12 mins ago
SD
Senior Project Manager
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
We are seeking a Senior Project Manager to lead complex
Added 24 mins ago
DS
Senior Sales Manager
Distribution stox
Vaughan, ON
- Full-time
Reporting directly to the Vice President, Sales Ontario & National Major Accounts, the Senior Sales Manager leads a team of approximately 4–6 Territory Managers across the region, helping…
Added 24 mins ago
Manager, Mobile Device & Endpoint Operations
Purolator
ON · Mississauga, ON
The Mobile Device Manager is accountable for the end-to-end lifecycle, availability, security and cost-effective management of Purolator’s operational mobile devices and related equipment…
Added 24 mins ago
Technology Project Manager
Purolator
ON · Mississauga, ON
We are seeking an experienced Technology Project Manager to lead business-critical technology initiatives from planning and requirements through implementation and production support.
Added 24 mins ago
BC
Program Assurance Technical Coordinator
Bantrel Co.
Toronto, ON
- $113,000 to $163,000 CAD / year
- Full-time
…Assurance Technical Coordinator assist the Assurance Delivery Manager in providing overall cross delivery area guidance, bringing assurance structure, standardization, efficiency and…
Added 24 mins ago
SS
Software Development Manager, FME Form
Safe Software
Remote, Canada
- $155,100 to $173,300 CAD / year
- Full-time
- Remote
As a Software Development Manager, you will oversee the planning, execution, and delivery of technical projects within your team. You’ll collaborate with Product, UX, and other stakeholders…
Added 36 mins ago
DP
CONDOMINIUM MANAGER
Duka Property Management Inc.
Mississauga, ON
- Full-time
…aspects of a Condominium Corporation, working closely with Senior Management, Board of Directors, residents, trades, and on-site…
Added 36 mins ago
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Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Join our Spa team as a Spa Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel &…
Added 36 mins ago
S
Senior Account Manager
SoTalent
Toronto, ON
- Full-time
We are looking for a Key Account Manager to lead the development and execution of strategic business plans for major retail and commercial accounts. In this role, you will be responsible…
Added 37 mins ago
SD
Senior Program Manager
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Senior Program Manager is responsible for the strategic leadership, execution, and ongoing management of specialty programs. As a key partner to clients, you provide strategic…
Added 37 mins ago
Graphic Designer
Superior Plus Propane Talent Acquisition
ON
Reporting to the Senior Marketing Manager, Brand and Communications, the Graphic Designer develops and executes creative visual assets that support Superior's brand, marketing, customer…
Added 37 mins ago
Senior Product Manager
Nureva
Calgary, AB
We are looking for a Senior Product Manager to help shape the future of Nureva's collaboration solutions. In this highly collaborative role, you will identify market opportunities, define…
Added 37 mins ago
Manager, Franchising
McDonald's Corporation
Dorval, QC
The franchising manager reports to the Director of Franchising. Key customers include the Regional Field Vice President, Field Service Directors, Regional Controller, Restaurant…
Added 39 mins ago
MF
Manager, Brand Equity
McCain Foods
Toronto, ON
- Full-time
…about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 52 mins ago
EF
Client Manager - Future Opportunity
Encore Field Marketing Solutions Inc.
Oakville, ON · ON, Oakville, CA-ON
- Full-time
- Contract
The Opportunity: CLIENT MANAGER – FUTURE OPPORTUNITY
Added 1 hour ago
T
Product Owner I
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Scotiabank

Manager, Global Onboarding Experience - Global HR

Toronto, ON, M1L 4S2, Canada

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Job details

Posting language: English
Posted: Sep 25, 2026

Original job description

Requisition ID: 274613

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager contributes to the overall success of the Global Onboarding Experience team within Global HR Operations ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Champions a client-driven culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Works with the Senior Manager, Director and GHRO Leaders to conduct process assessments, identify improvement opportunities, and recommend solutions to business challenges.
Support Tier 2 escalations surrounding complex employee inquiries pertaining to recruiting & onboarding, resolve escalated inquiries and provide coverage for overflow work when required.
Oversees Global Onboarding initiatives, ensuring that new hires are seamlessly integrated into the organization. Actively participates in project delivery, coordinating with various stakeholders to meet project timelines and objectives. Cultivates and strengthens relationships with individual business units in all Countries we support, understanding their unique needs and challenges to tailor onboarding processes accordingly. This involves regular communication, feedback collection, and continuous improvement of onboarding practices to enhance the overall new hire experience and operational efficiency.
Enhance individual and team performance through regular coaching and feedback sessions, utilizing performance and development trackers, Intraday 2.0, etc. Conduct individual touch bases with each direct report to review and provide detailed coaching and feedback on performance KPIs, performance goals, development goals, and development opportunities.
Foster a culture of continuous improvement by promoting active participation and contributing to team development and engagement programs.
Provide support to the team and senior management with timely and reliable execution of activities related to reporting metrics and key performance indicators.
Identify and promote internal growth opportunities and develop a succession plan for critical roles within the team.
Assess the quality of execution of the Global HR Operations, based on the established QA/Audit processes to drive performance.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

Post-Secondary Degree in Human Resources or Business or pursuing an education in a related field.
Relevant experience in resolving customer service requests.
Experience leading a team with direct reports.
Knowledge of employee data administration and end-to-end processes.
Deep understanding and knowledge of Bank policies and procedures.
Strong computer application skills: Microsoft Excel, Microsoft Word, Adobe Acrobat.
Experience in Reporting & Analytics and Power BI is an asset
Strong knowledge of organizational structure and complexity.
Proven teamwork capabilities; strong relationship management and interpersonal skills.
Attentive to details and deadlines; ability to manage multiple priorities.
Experience in conflict/issue resolution.

What's in it for you?

Responsible for coaching and developing direct reports (8-12)
Responsible for meeting established Service Level Agreements (SLAs).
Ensure business continuity for accountabilities under purview, ensuring coverage 5 days/week in assigned schedule
Create strong partnerships with business leaders and key stakeholders
Act as an escalation point for any complex/unusual transactions

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager oversees the Global Onboarding Experience team, ensuring seamless integration for new hires and managing complex employee inquiries. They are responsible for coaching direct reports, driving performance metrics, and fostering continuous improvement in onboarding processes.

Requirements

Candidates must have a post-secondary degree in Human Resources or Business and experience leading a team. Proficiency in Microsoft Office applications and knowledge of employee data administration and bank policies are required.

Skills

Human Resources
Team Leadership
Onboarding
Process Improvement
Relationship Management
Conflict Resolution
Data Administration
Reporting
Analytics
Microsoft Excel
Microsoft Word
Adobe Acrobat
Power BI
Performance Management
Coaching
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Onboarding
Global HR Operations
Performance Management
KPIs
Process Assessment
Stakeholder Management
Reporting
Analytics
Power BI
Microsoft Excel
Microsoft Word
Adobe Acrobat
Succession Planning
Compliance
Risk Management
Customer Service
Conflict Resolution
Team Leadership
Banking
Operational Efficiency
Service Level Agreements
Business Continuity
Data Administration
Coaching

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