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Added 11 mins ago
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Digital Manager
Stantec
Edmonton, AB
- Full-time
The Digital Marketing Manager Operations sets the strategy, roadmap, governance, and operating model for the data, CRM, technology, website, and operational capabilities that underpin…
Added 11 mins ago
SP
Leasing Manager
Shiplake Properties
Toronto, ON
- Full-time
The Leasing Manager plays a central role in driving the success, occupancy, and resident
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Retail Key Holder
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Toronto, ON
- Part-time
…innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of…
Added 11 mins ago
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Retail Key Holder
Skechers
Coquitlam, BC
- Part-time
…innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of…
Added 11 mins ago
KC
Senior Project Coordinator
Kindred Construction
Revelstoke, BC
- Full-time
…budget. The Senior Project Coordinator will report to the Project Manager and/or Project Director, and interacts closely with the project team, owners, consultants, sub-trades, Kindred…
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Global Compensation Manager
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
…and long-term organizational objectives. The Total Rewards Manager will combine strong compensation expertise with analytical depth, sound judgment, and effective stakeholder partnership.…
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Client Advisor Kitchener/Waterloo
RBC
Kitchener, ON
- Part-time
…customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 25 mins ago
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Field Service Supervisor
Epiroc
Thunder Bay, ON
- Full-time
The Field Supervisor will work within the Field Service department to assist the Service Manager with supervision duties in the field.
Added 26 mins ago
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Business Transformation Director
GRAITEC Italy
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We
Added 26 mins ago
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Account Manager - Calgary MOD
TK Elevator
Calgary, AB
- Full-time
Previous B2B sales, account management, or business development experience is an asset, but not required.
Added 26 mins ago
Manager, Investments - Tangerine
Scotiabank
ON · Toronto, ON
At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and…
Added 26 mins ago
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Manager, Content Marketing
Stantec
Edmonton, AB
- Full-time
The Content Marketing Manager leads Stantec’s enterprise-wide content marketing capability, setting the strategy, operating model and editorial direction for how priority stories, expertise…
Added 26 mins ago
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Manager, Performance Marketing
Stantec
Edmonton, AB
- Full-time
The Performance Marketing Manager sets and leads Stantec’s enterprise-wide performance marketing and investment strategy, shaping how paid media, SEO, organic social and advocacy reach…
Added 26 mins ago
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Personal Banking Associate - Sydney
TD
Sydney Indian Reserve No. 28A, NS
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 26 mins ago
Cloud Email Services Administrator (Term)
University of Toronto
Toronto, ON
Faculty/Division: VP-People, Finance & Digital Services
Added 41 mins ago
JC
Property Manager
JYSK Canada
Coquitlam, BC
- $80,000 to $90,000 CAD / year
- Full-time
JYSK Canada is looking for a highly organized, structured, and tech-savvy Property Manager to join our Corporate Real Estate Team on a permanent, full-time basis.
Added 41 mins ago
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Personal Banking Advisor
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Toronto, ON · Scarborough, ON
- Full-time
Act as a mentor for less experienced staff under the guidance of the Branch Manager
Added 41 mins ago
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Senior Manager, Initiatives & Implementation Business Financial Services
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- Full-time
Supports the delivery of enabling and educating our clients by proactively leading with advice and enabling through digital
Added 56 mins ago
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AI Systems Engineer
Altis
Peterborough, ON
- $100,000 to $120,000 CAD / year
- Contract
Join a highly specialized engineering environment where you’ll help shape the digital future of complex, mission-critical work in a highly regulated industry. This is a 12 months contract…
Added 56 mins ago
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Cyber Security Analyst
Creyos
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
…HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health…
Added 56 mins ago
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Directeur Associé, Planification Média
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Montreal, QC
- Full-time
…media planning, business strategy, project management, and digital and audio & video…
Added 56 mins ago
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Marketing Manager
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Oversee content development, digital marketing and social media initiatives.
Added 56 mins ago
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Senior Analyst, Continuous Improvement (Hybrid- Toronto, ON or Burnaby/BC)
LifeLabs
Toronto, ON · Burnaby, BC
- $79,900 to $101,800 CAD / year
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners…
Added 57 mins ago
Territory Sales Representative
Canadian Federation of Independent Business
Ottawa, ON
Participate in ongoing training with exposure to leadership development
Added 57 mins ago
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Responsable de comptes, ventes numériques/ Digital Sales Account Manager
ADP
Montreal, QC
- Full-time

Scotiabank

Manager, Investments - Tangerine

ON, Canada
Toronto, ON, M5A 0L6, Canada

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Job details

Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Requisition ID: 278859

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

What you will be doing:

The Manager of Tangerine Investments reports directly to the Director, Investment & Deposit Front Line Sales and will lead a team of Investment Fund Associates. The Manager is responsible for the frontline sales team and executing on our mission to Coach, Educate and Enable Canadians to become better investors along with optimizing investment fund sales and customer service execution across all channels.

Is this role right for you? In this role, you will be:

Translate the investments business mid-term plan for asset growth into an annualized plan for the frontline sales team and strategically align individual and team incentives to achieve targets.
Manage and optimize resource allocation for inbound and outbound service and sales activities.
Create programs that drive engagement and develop the team’s ability to deliver on our departmental mission.
Lead, coach and develop teams, bringing energy and passion for the business.
Conduct performance assessments with reports at least semi-annually.
Drive customer service excellence across all channels and maintain an infrastructure to measure, evaluate, evolve and optimize customer service delivery.
Collaborate with stakeholders interdepartmentally and cross-functionally to optimize business operations, achieve targeted service levels and execute on projects and initiatives.
Responsible to coordinate regulatory compliance training and ensure all Sales team activities and dialogue is in compliance with regulatory standards.
Responsible to maintain business continuity planning and processes for the frontline sales team.
Inform Senior Management on key issues, objectives and overall status of the sales team and contribute to the investments business strategy and mid-term business planning processes.
Share the Management On Duty (MOD) responsibility with the peer group and provide/coordinate second-level support for the frontline sales team.
Responsible for understanding and complying with the Regulatory Compliance Framework including the Anti-Money Laundering/Anti-Terrorist Financing and Sanctions Policy and all AML related policies, procedures and controls within the department.
Championing a client- obsessed culture
Leveraging a growth mindset, embracing learning and continuous improvement
Contributing to a dynamic workplace fostering trust, integrity and inclusion
Removing obstacles to drive momentum across teams
Leading a high performing team through times of change
Supporting teams through transformation activities
Other duties as assigned.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

University or College Degree
3+ years of related work experience, preferably in Financial Services and/or Contact Centre environments
2+ years of leadership and management experience
Completion of Investment Funds in Canada course (IFC)
Expert knowledge in Sales and Customer Service fundamentals
Bilingualism (French/English) is an asset
AI fluency
A craving to contribute to a high-performing team
Ability to drive results in periods of change
Track record of fostering an inclusive culture

What's in it for you?

You will be part of a diverse, inclusive, and purpose driven community of client- obsessed innovators who move fast, push boundaries, and celebrate big together.
We are creating something game changing and you get to make your mark on it.
You will have access to thousands of online and in person learning experiences at your fingertips to elevate your career and accelerate your development.
From competitive benefits to programs that support your wellbeing and financial goals- we invest in you today and in your future.*

*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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More about this job

Responsibilities

The Manager of Tangerine Investments leads a frontline sales team to execute investment strategies, optimize sales, and ensure high-quality customer service. They are responsible for coaching staff, managing resource allocation, and ensuring all activities comply with regulatory standards.

Requirements

Candidates must have a university or college degree, at least 3 years of experience in financial services or contact centers, and 2 years of leadership experience. Completion of the Investment Funds in Canada (IFC) course is required.

Skills

Investment fund management
Sales leadership
Coaching
Customer service excellence
Regulatory compliance
Financial services
Contact centre management
Strategic planning
Performance management
Resource allocation
Stakeholder management
Business continuity planning
Anti-money laundering
Growth mindset
Change management
AI fluency

Benefits

Pension program
Benefits program
Learning experiences
Wellbeing support
Financial goals support

Visa sponsorship

Not detected in the job text

Keywords

Investment funds
Sales management
Financial services
Contact centre
IFC
Regulatory compliance
Anti-money laundering
Business continuity
Performance assessment
Asset growth
Customer service
Stakeholder collaboration
AI fluency
Leadership
Banking
Digital banking
Strategy
Coaching
Inclusion
Change management

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