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Added 12 mins ago
Sustainable Transportation Engineering Coordinator
The University of British Columbia
Vancouver, BC
$6,631.67 to $9,533.25 CAD / month
Full-time
…initiatives of small to medium scale, under the direction of the Manager, Transportation Engineering, and coordinates related monitoring, permitting, data and asset management programs.…
Added 12 mins ago
Automation Manager (Full Time Contract - 12 Months)
IG Wealth Management
ON · Ontario, Canada
Full-time
Reporting to the Senior Manager, Business Managed Technology Solutions, the Automation Manager will be responsible to lead and execute upon knowledge-based functions for business…
Added 12 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Toronto, ON
$96,557 to $128,743 CAD / year
Full-time
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 12 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Montreal, QC
$96,557 to $128,743 CAD / year
Full-time
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 12 mins ago
Corporate Actions Notification Specialist
Calculated Hire
Toronto, ON · Greater Toronto Area, Canada
$22 to $23 CAD / hour
Full-time
corporate action events are time-sensitive and may carry operational, financial, client
Added 12 mins ago
Gestionnaire de produits / Product Manager
PIP Canada
Laval, QC
Full-time
Added 12 mins ago
Senior Finance Manager
Vaco by Highspring
Mississauga, ON
$100,000 to $110,000 CAD / year
Full-time
· Lead and support the financial close process, ensuring accurate, complete, and timely financial results while maintaining a strong control environment and reporting requirements
Added 12 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$96,557 to $128,743 CAD / year
Full-time
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 12 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Calgary, AB
$96,557 to $128,743 CAD / year
Full-time
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 13 mins ago
Financial Analyst
Lifemark Health Group
Toronto, ON
$75,000 to $85,000 CAD / year
Temporary
Reporting to the Senior Manager, Finance, the Financial Analyst, FP&A will assist in performing analyses to generate relevant and actionable insights supported by data, focused on…
Added 27 mins ago
Protein Category Manager
Brunel
NS · Nova Scotia, Canada
Full-time
We are hiring a Protein Category Manager for one of our food service clients based in Amherst, Nova Scotia. The Protein Category Manager will execute product merchandising activities within…
Added 28 mins ago
Client Payment Administrator
Family Service Toronto
Toronto, ON
$45,967 to $56,549 CAD / year
Full-time · Temporary
Reporting to the Manager, PassportONE-Client Payments, the Client Payment Administrator will perform financial responsibilities for the PassportONE program. PassportONE is part of Family…
Added 28 mins ago
Business Process Analyst, Process Automation
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
…operations while supporting the sustainable growth of CC&L Financial Group and its affiliates. We are committed to providing strong infrastructure and services and creating winning…
Added 28 mins ago
Business Process Analyst, Process Automation
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
…operations while supporting the sustainable growth of CC&L Financial Group and its affiliates. We are committed to providing strong infrastructure and services and creating winning…
Added 28 mins ago
Project Manager
Convergint Technologies Ltd
Calgary, AB
Convergint is looking for a Project Manager – Building Automation, to join our amazing culture in our Windsor location. The Project Manager is responsible for planning, scheduling,…
Added 28 mins ago
Project Manager
PROVINCIAL AEROSPACE LTD
St. John's, NL
Full-time
The PAL Aerospace Programs Department is searching for a Project Manager to join our team based in St. John’s, NL. This is a crucial role in ensuring the smooth execution of our aircraft…
Added 28 mins ago
Supervisor of Business Process and Operations
The Corporation of the Municipality of Leamington
Leamington, ON
$87,219.37 to $102,034.89 CAD / year
Reporting to the Manager of Recreation, the Supervisor of Business Process and Operations leads the modernization and continuous improvement of Recreation Services’ business operations. The…
Added 28 mins ago
Gestionnaire de produits / Product Manager
Protective Industrial Products
Laval, QC
Full-time
Added 43 mins ago
Sous Chef - St. Thomas University
Aramark Canada
Fredericton, NB
Full-time
We're seeking a Sous Chef to join the Dining Services team at St. Thomas University in Fredericton, New Brunswick. Reporting to the Executive Chef and responsible for supporting the…
Added 43 mins ago
Mortgage Associate / Brokers
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AB · Alberta, Canada
Full-time
Pineapple Financial is a recognized leader in the Canadian mortgage industry and a premier nationwide brokerage. We are redefining the mortgage financing landscape by providing our agents…
Added 43 mins ago
Senior Project Manager, Incubator - Global (Fixed Term Contract)
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
Contract
The Senior Project Manager, Incubator - Global serves as the end-to-end lead project manager for all Deciem Incubator initiatives, with a large focus on new brand and new product launches.…
Added 43 mins ago
Senior Manager, Institutional Sales Enablement
Sun Life
Calgary, AB
Full-time
…drive real, lasting impact. Now in our 15th year as an asset manager and with over $40B in assets under management across institutional and retail markets, we continue to focus on…
Added 43 mins ago
Représentant(e) du service à la clientèle sur le terrain/ Field Representative II, Area Customer Service
Ricoh USA, Inc.
Montreal, QC
Full-time
Collects data for the completion of the monthly management report as directed by the Site Manager/Supervisor;
Added 43 mins ago
Health Care Aide
The Salvation Army in Canada
AB · Edmonton, AB
Full-time
…Practical Nurse (LPN) and specific supervision of the Unit Manager or Resident Care Manager. The HCA works as a member of the Interdisciplinary Team in assisting residents meet their…
Added 43 mins ago
Store Manager
The Salvation Army in Canada
Moncton, NB
Full-time
Prepare financial and other requested reports to the National and Regional offices (sales reports, staffing costs, payroll data, etc.)

Scotiabank

Manager, Learning and Development

Toronto, ON, M5H 1H1, Canada

Experience: 3 years Private Banking, Retail or Commercial banking experience and / or Learning & Development, Sales Effectiveness experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Requisition ID: 274892

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Responsible for supporting the development, management and delivery of Private Banking learning programs and changes across all delivery modalities including, but not limited to, virtual classes, face to face classes, eLearning, simulations, videos and podcasts, learning plans and guides, leader guides, and job shadow guides. The Manager will work with internal and external partners and business stakeholders to implement identified changes. This role will also fulfill the program reporting needs and work with the appropriate HR Services group as required.

What you will be doing:

Responsible for the implementation of content maintenance, the integration of new content, the alignment to new strategies and ongoing learning experience, and delivery modernization
Contributes to the design and development and takes a lead role in the quality control of learning programs that support a customer focused culture across the Private Banking network
Leads virtual training sessions and other learning and development sessions as required
Impacts the quality and delivery of learning programs through leading regular touchpoints with Private Banking employees to gather feedback and provide direct support and coaching
Responsible for engaging with Managers, Senior Managers and Directors to provide professional guidance in supporting training Program progression, identifying opportunities for coaching and development, and addressing areas of concern
Takes insights and opportunities from these sessions to address gaps in learning and develop long-term solutions and strategy
Supports vendor relationships, including the coordination of content development, reviews and approvals, scheduling virtual and in-person sessions, venue contracts and attendance.
Coordinates with the Learning COE and Learning Management System teams on the implementation of complex and large content creation and/or changes to the existing content in accordance with established guidelines and standards
Provides ongoing support to the Senior Manager with training content details, reporting on content updates, collaborating with partners in Private Banking, Canadian Banking, RBSC, Contact Centre, product, and technology groups to obtain support and information when required
Prepares presentations for Senior Manager, senior audiences and partners when required
Leads regional and national calls to educate and improve learning program engagement by connecting the dots across a wide range of audiences to effectively communicate change and influence adoption
Develops visuals including learning journey maps, infographics, podcasts, etc. to support learning methodologies and delivery strategies
Assesses impacts, dependencies, and trade-offs across all learning programs when managing and making changes to the content library, taking all learning assets and the different modalities into consideration
Creates communications when required and evaluation plans for learning programs and assists in the implementation across the network
Develops and maintains websites in accordance with the bank standards and guidelines
Supports the learning program pages across various sites, including day-to-day maintenance, document upload and working with respective partners
Works with the Learning COE and HR Services to set-up and maintain learning assets and to establish cadence of reports and data from Learning Management System
Creates and maintains internal learning reports and dashboards
Maintains training surveys and shares related insights
Actions and responds to requests received via email inboxes
Monitors market leading trends and learning best practices to propose enhancements to the learning experience
Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
Actively pursues effective and efficient operations of the respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-today business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills to enable you to be successful in this role? We would love to work with you if you have:

3 years Private Banking, Retail or Commercial banking experience and / or Learning & Development, Sales Effectiveness experience
University or community college degree preferred
Bi-Lingual (English / French is an asset)
Knowledge of adult learning principles, and design and development principles
Thorough knowledge of Bank products, services, policies, and procedures
Credit / Financial analysis experience is an asset
Strong project management skills and ability to meet deadlines
Strong communication skills, both verbal and written
Strong presentation skills required

Location(s): Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : Alberta : Edmonton || Canada : British Columbia : Vancouver

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Develop, maintain, and deliver Private Banking learning programs across virtual, in-person, and digital formats, while coordinating content changes, vendors, and internal partners. Lead training and engagement activities, gather feedback, report on program outcomes, and ensure learning materials and operations align with bank standards and risk controls.

Requirements

The role seeks at least three years of experience in Private Banking, Retail or Commercial Banking, Learning and Development, or Sales Effectiveness, along with knowledge of adult learning and instructional design principles. A university or community college degree is preferred; strong project management, communication, and presentation skills are required, while bilingual English and French ability and credit or financial analysis experience are assets.

Skills

Learning Program Development
Adult Learning Principles
Learning Design
Training Delivery
Project Management
Stakeholder Engagement
Vendor Management
Content Management
Quality Control
Coaching
Change Management
Presentation Skills
Written Communication
Reporting and Dashboards
Learning Management Systems
Banking Products and Services

Visa sponsorship

Not detected in the job text

Keywords

Private Banking
Retail Banking
Commercial Banking
Learning and Development
Sales Effectiveness
Adult Learning Principles
Learning Design
Learning Program Development
Virtual Training
E-Learning
Simulations
Learning Management System
Content Maintenance
Learning Experience
Vendor Relationships
Project Management
Coaching
Change Management
Learning Journey Maps
Infographics
Podcasts
Learning Reports
Dashboards
Training Surveys
Bank Products and Services
Credit Analysis
Financial Analysis
Operational Risk
Compliance
AML/ATF

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