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Added 11 mins ago
Plant Manager
Nelson/Kraft and Associates
Peterborough, ON
$120,000 to $170,000 CAD / year
Full-time
Reporting to the Founder & CEO and working closely with the executive leadership team, the Plant Manager will have overall responsibility for the performance and development of the…
Added 11 mins ago
Configuration Specialist
DistillerSR
Ottawa, ON · Kanata, ON
$61,000 to $74,000 CAD / year
Full-time
Reporting to the Senior Manager, Solutions Engineering, the configuration specialist will be responsible for assisting with the analysis, design, configuration, and testing of DistillerSR…
Added 11 mins ago
Project Manager
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Full-time
Everything we do in project management is done through the lens of providing exceptional customer experience. In order to accomplish this, the Senior Project Manager is fully responsible…
Added 11 mins ago
Senior Communications Officier (French Services) (Telework/Hybrid)
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Full-time
The Community Experiences and Partnerships team West and the North is looking for an energetic Senior Communications Officer. The position is based in Regina.
Added 11 mins ago
Accounting Manager
W3Global
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$100,000 to $120,000 CAD / year
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Added 11 mins ago
Bilingual Sales Account Manager - (South Shore / Rive-Sud)
KIT Recruitment
QC · Laprairie, QC
$100,000 to $115,000 CAD / year
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…reputable food manufacturer. We are looking for a Sales Account Manager based in Saint-Philippe, Quebec. Reporting to the Quebec/Atlantic Sales Director, this role is responsible for…
Added 11 mins ago
Senior Product Manager
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Added 12 mins ago
Manager Accounting Standards and Policies (Contract)
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Mississauga, ON · New Glasgow, NS
…our team! We have a contract opportunity for an Accounting Manager, Standards & Policies on our Finance…
Added 12 mins ago
Senior Manager, Financial Reporting, Policies, and Controls
OCS Ontario Cannabis Store
Toronto, ON
We're looking for a Senior Manager, Financial Reporting, Policies and Controls to join our Finance team. As a key leader within the Finance function, the Senior Manager, Financial…
Added 41 mins ago
Project Manager I - FTT
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Vancouver, BC · Greater Vancouver, BC
$91,840 to $137,760 CAD / year
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Added 41 mins ago
Network and Systems Specialist
Stoakley-Stewart Consultants Ltd.
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Added 41 mins ago
Mitigation Operations Manager – Restoration Services
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
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Added 41 mins ago
Territory Account Manager
Kohl & Frisch Limited
Concord, ON
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Added 42 mins ago
Senior Project Manager
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$100,000 to $115,000 CAD / year
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Added 42 mins ago
Part-Time Budget Officer, International Education Centre
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Reporting to the Finance Manager of the International Education Centre (IEC) the incumbent overseas the day-to-day financial operation within the IEC. The incumbent is involved with the…
Added 42 mins ago
Configuration Specialist
DistillerSR Inc.
Remote, Canada
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Reporting to the Senior Manager, Solutions Engineering, the configuration specialist will be responsible for assisting with the analysis, design, configuration, and testing of DistillerSR…
Added 42 mins ago
Guest Attendant - PSW
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Newmarket, ON
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Respond to resident and family concerns and report to the Health and Wellness Manager when needed
Added 42 mins ago
Senior Manager, Real Estate Operations, Saskatchewan
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We are seeking for a Senior Manager, Real Estate Operations, to lead the day-to-day operations of a mission‑critical Data Centre, ensuring high availability, reliability, safety, and…
Added 57 mins ago
Fuels Product Advisor
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Edmonton, AB
We are seeking an experienced and strategically minded Canada Fuels Products Advisor to lead the development, implementation, and optimization of fuels programs across Canada. Reporting to…
Added 57 mins ago
2nd Class Chief Power Plant Engineer (70309725)
Sodexo Canada Ltd
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…associated distribution systems. Reporting to the System Engineering Manager, you will oversee plant operations, maintenance activities, energy management initiatives, regulatory…
Added 57 mins ago
2nd Class Chief Power plant Engineer (70309725)
Sodexo Canada Ltd
Wolfville, NS
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Added 57 mins ago
Portfolio Manager
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Added 1 hour ago
Fuels Product Advisor
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Added 1 hour ago
Business Development Manager - Private Label (CAN)
Leclerc Foods
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Reporting to the Senior Sales Director, the Business Development Manager (BDM) is responsible for driving profitable growth of Leclerc’s Private Label business across key categories,…
Added 1 hour ago
Senior Process Engineer
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Full-time
Location: Remote/Hybrid- Vancouver, BC (Candidates MUST reside in the Vancouver Metropolitan area)Employment Type Full Time Permanent Reports to: Manager, Process Engineering

Scotiabank

Manager, Learning and Development

Toronto, ON, M5H 1H1, Canada

Experience: 3 years Private Banking, Retail or Commercial banking experience and / or Learning & Development, Sales Effectiveness experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Requisition ID: 274892

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Responsible for supporting the development, management and delivery of Private Banking learning programs and changes across all delivery modalities including, but not limited to, virtual classes, face to face classes, eLearning, simulations, videos and podcasts, learning plans and guides, leader guides, and job shadow guides. The Manager will work with internal and external partners and business stakeholders to implement identified changes. This role will also fulfill the program reporting needs and work with the appropriate HR Services group as required.

What you will be doing:

Responsible for the implementation of content maintenance, the integration of new content, the alignment to new strategies and ongoing learning experience, and delivery modernization
Contributes to the design and development and takes a lead role in the quality control of learning programs that support a customer focused culture across the Private Banking network
Leads virtual training sessions and other learning and development sessions as required
Impacts the quality and delivery of learning programs through leading regular touchpoints with Private Banking employees to gather feedback and provide direct support and coaching
Responsible for engaging with Managers, Senior Managers and Directors to provide professional guidance in supporting training Program progression, identifying opportunities for coaching and development, and addressing areas of concern
Takes insights and opportunities from these sessions to address gaps in learning and develop long-term solutions and strategy
Supports vendor relationships, including the coordination of content development, reviews and approvals, scheduling virtual and in-person sessions, venue contracts and attendance.
Coordinates with the Learning COE and Learning Management System teams on the implementation of complex and large content creation and/or changes to the existing content in accordance with established guidelines and standards
Provides ongoing support to the Senior Manager with training content details, reporting on content updates, collaborating with partners in Private Banking, Canadian Banking, RBSC, Contact Centre, product, and technology groups to obtain support and information when required
Prepares presentations for Senior Manager, senior audiences and partners when required
Leads regional and national calls to educate and improve learning program engagement by connecting the dots across a wide range of audiences to effectively communicate change and influence adoption
Develops visuals including learning journey maps, infographics, podcasts, etc. to support learning methodologies and delivery strategies
Assesses impacts, dependencies, and trade-offs across all learning programs when managing and making changes to the content library, taking all learning assets and the different modalities into consideration
Creates communications when required and evaluation plans for learning programs and assists in the implementation across the network
Develops and maintains websites in accordance with the bank standards and guidelines
Supports the learning program pages across various sites, including day-to-day maintenance, document upload and working with respective partners
Works with the Learning COE and HR Services to set-up and maintain learning assets and to establish cadence of reports and data from Learning Management System
Creates and maintains internal learning reports and dashboards
Maintains training surveys and shares related insights
Actions and responds to requests received via email inboxes
Monitors market leading trends and learning best practices to propose enhancements to the learning experience
Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
Actively pursues effective and efficient operations of the respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-today business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills to enable you to be successful in this role? We would love to work with you if you have:

3 years Private Banking, Retail or Commercial banking experience and / or Learning & Development, Sales Effectiveness experience
University or community college degree preferred
Bi-Lingual (English / French is an asset)
Knowledge of adult learning principles, and design and development principles
Thorough knowledge of Bank products, services, policies, and procedures
Credit / Financial analysis experience is an asset
Strong project management skills and ability to meet deadlines
Strong communication skills, both verbal and written
Strong presentation skills required

Location(s): Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : Alberta : Edmonton || Canada : British Columbia : Vancouver

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Develop, maintain, and deliver Private Banking learning programs across virtual, in-person, and digital formats, while coordinating content changes, vendors, and internal partners. Lead training and engagement activities, gather feedback, report on program outcomes, and ensure learning materials and operations align with bank standards and risk controls.

Requirements

The role seeks at least three years of experience in Private Banking, Retail or Commercial Banking, Learning and Development, or Sales Effectiveness, along with knowledge of adult learning and instructional design principles. A university or community college degree is preferred; strong project management, communication, and presentation skills are required, while bilingual English and French ability and credit or financial analysis experience are assets.

Skills

Learning Program Development
Adult Learning Principles
Learning Design
Training Delivery
Project Management
Stakeholder Engagement
Vendor Management
Content Management
Quality Control
Coaching
Change Management
Presentation Skills
Written Communication
Reporting and Dashboards
Learning Management Systems
Banking Products and Services

Visa sponsorship

Not detected in the job text

Keywords

Private Banking
Retail Banking
Commercial Banking
Learning and Development
Sales Effectiveness
Adult Learning Principles
Learning Design
Learning Program Development
Virtual Training
E-Learning
Simulations
Learning Management System
Content Maintenance
Learning Experience
Vendor Relationships
Project Management
Coaching
Change Management
Learning Journey Maps
Infographics
Podcasts
Learning Reports
Dashboards
Training Surveys
Bank Products and Services
Credit Analysis
Financial Analysis
Operational Risk
Compliance
AML/ATF

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