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Added 1 min ago
BM
Team Lead - Mall Activation
Brand Momentum
Toronto, ON · Etobicoke, ON
- Contract
We are seeking an energetic, outgoing, and organized Team Lead to support an exciting MGAE mall activation at CF Market Mall in Calgary. The Team Lead will oversee and support the Brand…
Added 1 min ago
BM
Brand Ambassador - Mall Activation
Brand Momentum
Toronto, ON · Etobicoke, ON
- Contract
…products, assist with sales, and help deliver an excellent customer…
Added 1 min ago
AW
Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company’s success and is a highly respected role. Because at Aviso, that…
Added 1 min ago
AW
Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company’s success and is a highly respected role. Because at Aviso, that…
Added 1 min ago
CB
Part time or Full time Baker. 2am-10am/3am-11am
COBS Bread
Victoria, BC
- Full-time
- Part-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it’s filled with the artisan bread and delicious treats…
Added 1 min ago
AW
Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company’s success and is a highly respected role. Because at Aviso, that…
Added 1 min ago
AW
Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company’s success and is a highly respected role. Because at Aviso, that…
Added 1 min ago
E
Manager, xScale Finance Transformation & Service Enablement
Equinix
Toronto, ON
- Full-time
Lead discovery with Finance and business leaders, translating ambiguous requests into clear business requirements, success measures, and delivery plans
Added 1 min ago
Inside Sales Representative
KEV Group
Toronto, ON
2+ years of proven inside sales or consultative sales experience, with demonstrated success in achieving targets.
Added 1 min ago
Change Lead
Spark New Zealand
Hamilton, ON
We’re looking for a proactive and customer-focused Change Lead to join our Service Management team, managing IT change processes across key customers and working closely with our technology…
Added 16 mins ago
BC
Financial Solutions Associate - Kerrisdale Branch
Beem Credit Union
Vancouver, BC
- Full-time
Deliver exceptional service aligned with a holistic and enhanced member experience.
Added 16 mins ago
SA
Enterprise Customer Success Manager
Schema App
Remote, Canada
- $78,000 to $85,000 CAD / year
- Full-time
- Remote
As an Enterprise Customer Success Manager, you own more complex customer relationships and operate as a trusted advisor to senior stakeholders. You are accountable for renewals and…
Added 16 mins ago
BH
AI Strategist
Beacon Holdings
Toronto, ON
- Full-time
Alongside AI Engineers, you will lead delivery and stay accountable for the result. That means systems people actually use, measurable value for the customer, and engagements that exceed…
Added 16 mins ago
WC
Operations Supervisor
Waste Connections of Canada
Coquitlam, BC
- Full-time
You will be responsible for ensuring that safety, compliance, customer service, growth, sales, and financial targets are consistently met. Strong leadership, ethical decision-making, and…
Added 16 mins ago
Senior Performance Marketing Manager, Paid Social
Gusto, Inc.
Toronto, ON
…because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards…
Added 16 mins ago
VG
Senior Product Marketing Manager
Veralto Global
Vancouver, BC · London, ON
- $125,000 to $150,000 CAD / year
- Full-time
…role operates at the intersection of Product, Sales, Services, Customer Success, and Marketing. You will turn customer and market insight into differentiated positioning, lead go-to-market…
Added 16 mins ago
I
Customer Experience Leader
Indigo
Red Deer, AB
- $16 CAD / hour
- Full-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 16 mins ago
SW
IT Director (Digital Operations)
Sonance Wealth Partners
Toronto, ON
- $130,000 to $180,000 CAD / year
- Full-time
…directly, and hold vendors to a high standard. You will also lead our first practical steps with AI and own our IT and AI policies. This is a chance to build technology at a growing wealth…
Added 16 mins ago
PC
AML Analytics Manager
Pwc Canada
Toronto, ON
- Full-time
Lead the development, enhancement, tuning, and implementation of AML models and detection capabilities across Transaction Monitoring (TM), Name Screening (NS), and Customer Risk Rating…
Added 31 mins ago
MM
Assistant Shop Manager, Holt Renfrew Bloor Street
Max Mara Fashion Group
ON · Ontario, Canada
- Full-time
…driving business growth while delivering the elevated luxury experience that defines the Max Mara…
Added 31 mins ago
AA
Inside Sales Executive, Admissions
Alive Academy of Natural Health
Vancouver, BC
- Full-time
Our investment in digital marketing, publishing channels, automation and AI-supported customer service provides a strong foundation for your success.
Added 31 mins ago
RP
Assistant Property Manager - Parkside Square
Rhapsody Property Management Services
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
As Assistant Property Manager, you won’t just be part of the team, you’ll help lead it! This is a dynamic opportunity to grow your career while shaping the resident experience in one of the…
Added 31 mins ago
EO
Scientist II
Evonik Oxeno
Burnaby, BC
- Full-time
$77,900 Minimum – $103,800 Mid per year (salary to be determined by education, experience, knowledge, skills and abilities of applicant, internal equity, and alignment with market data)
Added 31 mins ago
Product Advisor - Jim Pattison Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
As a Product Advisor, you will be responsible for guiding customers through the entire vehicle purchase journey, while delivering a premium customer experience aligned with the Toyota brand.
Added 31 mins ago
SH
Journeyman-Stationary Engineer 3rd Class- Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in…

Scotiabank

Manager, Learning Experience Architect

Toronto, ON, Canada

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Job details

Apply by: Nov 21, 2026
Experience: 5–7 years of experience in instructional design, digital learning development, or a related role supporting or leading corporate learning solutions.
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278462

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Leads the design and development of effective, audience-centered learning solutions that translate business requirements into measurable skills and behavioural outcomes. Ensures all work supports Global Learning Experience objectives and complies with governing regulations, internal policies, and procedures.

Is this role right for you? In this role, you will:

Champion a customer-focused culture and leverage broader Bank relationships, systems, and knowledge.
Lead the architecture, design, and development of end-to-end learning solutions aligned with business goals.
Facilitate working sessions, consultations, reviews, and stakeholder engagements to define requirements, validate direction, and secure approvals.
Coach and mentor a team of Instructional Designers by providing direction, feedback including insights from course functionality testing in T4, and development support to strengthen design capabilities, build team capacity, improve quality and consistency, and support the achievement of project and business outcomes.
Oversee design and build activities, ensuring learning interactions, assets, and digital deliverables align with quality standards, design principles, and development guidelines.
Drive innovation in learning solution design, digital development, accessibility, and user experience.
Partner with Instructional Designers, developers, SMEs, and business stakeholders throughout solution delivery.
Ensure learning solutions achieve intended outcomes within project scope and timelines.
Support effective risk management, compliance, and operational controls in day-to-day activities.
Contribute to a high-performance and inclusive work environment.
Research emerging tool functionality and innovative approaches to designing and developing digital learning assets.
Maintain and enhance digital learning design guides, the Instructional Designer onboarding journey, and vendor packages.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

5–7 years of experience in instructional design, digital learning development, or a related role supporting or leading corporate learning solutions.
Post-secondary education in Human Resources, Business, Adult Education, Digital Communications, or a related field.
Experience developing learning strategies and solutions within a large, complex corporate environment.
Strong knowledge of adult learning principles, training methodologies, instructional design, and digital learning practices.
Proficiency with learning and multimedia tools such as Articulate 360, Vyond, and Adobe Creative Cloud; experience with additional learning technologies is an asset.
Demonstrated ability to communicate, influence, prioritize, problem-solve, and manage multiple projects effectively.
Proven ability to collaborate across teams and deliver measurable learning outcomes.
Spanish language skills are considered an asset.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The manager will lead the architecture, design, and development of audience-centered learning solutions aligned with business goals. They are also responsible for coaching a team of instructional designers and ensuring all digital deliverables meet quality and accessibility standards.

Requirements

Candidates must have 5–7 years of experience in instructional design or corporate learning development. A post-secondary degree in a relevant field such as Human Resources, Business, or Adult Education is required.

Skills

Instructional Design
Digital Learning Development
Adult Learning Principles
Articulate 360
Vyond
Adobe Creative Cloud
Stakeholder Engagement
Project Management
Team Leadership
Learning Strategy
Instructional Coaching
User Experience Design
Accessibility Standards
Risk Management
Compliance

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Digital Learning
Corporate Learning
Articulate 360
Vyond
Adobe Creative Cloud
Learning Strategy
Instructional Coaching
User Experience
Accessibility
Stakeholder Management
Project Management
Compliance
Risk Management
Adult Education
Multimedia Tools
Instructional Design Principles
Learning Solutions
Business Requirements
Team Leadership

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