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Added 7 mins ago
Portfolio Analyst - 18 Month Contract
Scotiabank
Toronto, ON
Provide timely support for the Portfolio Manager or Associate Portfolio Manager by:
Added 7 mins ago
Manager, Process Redesign & Modernization
Scotiabank
Toronto, ON
The Manager, Process Redesign and Modernization contributes to the overall success of Scotia Global Wealth Management by supporting the delivery of process re-design and modernization…
Added 7 mins ago
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Senior Analyst, PMO
LCBO
Toronto, ON
- Full-time
Reporting to the Manager, PMO Governance and Administration, you will be responsible for project governance and control, project tracking and reporting, data modelling, process automation,…
Added 22 mins ago
AW
Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company’s success and is a highly respected role. Because at Aviso, that…
Added 22 mins ago
AW
Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company’s success and is a highly respected role. Because at Aviso, that…
Added 22 mins ago
AW
Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company’s success and is a highly respected role. Because at Aviso, that…
Added 22 mins ago
AW
Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company’s success and is a highly respected role. Because at Aviso, that…
Added 22 mins ago
E
Manager, xScale Finance Transformation & Service Enablement
Equinix
Toronto, ON
- Full-time
…being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path…
Added 22 mins ago
TI
Construction Student
telMAX Inc.
Markham, ON
- $20 to $25 CAD / hour
- Full-time
Reporting to the Construction Manager, the Construction Co-op student will have an opportunity to gain hands-on experience supporting the delivery of large-scale Fibre-to-the-Home (FTTH)…
Added 37 mins ago
OR
Wireless Sales Associate - 3654 Erin Mills
OSL Retail Services Inc
Mississauga, ON
- Other
…Canada's Top 50 Best Managed Companies, this is the place. Your success leads to our success, your growth leads to our…
Added 37 mins ago
SA
Enterprise Customer Success Manager
Schema App
Remote, Canada
- $78,000 to $85,000 CAD / year
- Full-time
- Remote
We are hiring an Enterprise Customer Success Manager to manage a mixed portfolio of mid-market and enterprise customers, with increased complexity, revenue responsibility, and stakeholder…
Added 37 mins ago
AP
Founding Product Manager
AMZ Prep
Remote, Canada
- Full-time
- Remote
…someone else to solve the problem. When something breaks for a customer, we step in, fix it, and make sure it does not happen…
Added 37 mins ago
BF
Talent Acquisition Specialist
Burnbrae Farms
ON · Mississauga, ON
- Full-time
Own the recruitment process from kicking off a new search, working with the hiring manager for the job description creation, building sourcing strategy, offer negotiations and reference…
Added 37 mins ago
BF
Talent Acquisition Co-Op
Burnbrae Farms
ON · Mississauga, ON
- Full-time
Previous experience in customer service or sales considered a strong asset.
Added 37 mins ago
Senior Performance Marketing Manager, Paid Social
Gusto, Inc.
Toronto, ON
…because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards…
Added 37 mins ago
VG
Senior Product Marketing Manager
Veralto Global
Vancouver, BC · London, ON
- $125,000 to $150,000 CAD / year
- Full-time
Reporting to the Global Director of Growth Marketing, the Senior Product Marketing Manager will shape Aquatic Informatics’ growth strategy and strengthen how we bring our products,…
Added 37 mins ago
A
Therapeutic Specialist, Gastroenterology - GTA West
AbbVie
Toronto, ON
- $93,000 to $143,000 CAD / year
- Full-time
Continuously build understanding of customer unmet and/or evolving needs and expectations, territory landscape, competitors, market segments/dynamics, accounts, diseases, products, and…
Added 37 mins ago
PC
Administrative Assistant
Pwc Canada
London, ON · Montreal, QC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 37 mins ago
I
Customer Experience Leader
Indigo
Red Deer, AB
- $16 CAD / hour
- Full-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 37 mins ago
F
Director, Commerce
Flywheel
Toronto, ON
- Full-time
Team player with a genuine desire to contribute to the overall success of Flywheel
Added 37 mins ago
F
Senior Specialist, Commerce
Flywheel
Toronto, ON
- Full-time
Collaborate with Customer Success, Sales, and Product teams
Added 37 mins ago
PC
AML Analytics Manager
Pwc Canada
Toronto, ON
- Full-time
As a AML Analytics Manager , unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 52 mins ago
MM
Assistant Shop Manager, Holt Renfrew Bloor Street
Max Mara Fashion Group
ON · Ontario, Canada
- Full-time
Max Mara is seeking an experienced Assistant Store Manager to partner closely with the Business Manager in driving business growth while delivering the elevated luxury experience that…
Added 52 mins ago
AA
Inside Sales Executive, Admissions
Alive Academy of Natural Health
Vancouver, BC
- Full-time
Our investment in digital marketing, publishing channels, automation and AI-supported customer service provides a strong foundation for your success.
Added 52 mins ago
TP
Casual Server
Tor Properties Management Inc.
Salmon Arm, BC
- $20.68 CAD / hour
- Full-time
Report any maintenance needs to the Hospitality Manager

Scotiabank

Manager, Learning Experience Architect

Toronto, ON, Canada

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Job details

Apply by: Nov 21, 2026
Experience: 5–7 years of experience in instructional design, digital learning development, or a related role supporting or leading corporate learning solutions.
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278462

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Leads the design and development of effective, audience-centered learning solutions that translate business requirements into measurable skills and behavioural outcomes. Ensures all work supports Global Learning Experience objectives and complies with governing regulations, internal policies, and procedures.

Is this role right for you? In this role, you will:

Champion a customer-focused culture and leverage broader Bank relationships, systems, and knowledge.
Lead the architecture, design, and development of end-to-end learning solutions aligned with business goals.
Facilitate working sessions, consultations, reviews, and stakeholder engagements to define requirements, validate direction, and secure approvals.
Coach and mentor a team of Instructional Designers by providing direction, feedback including insights from course functionality testing in T4, and development support to strengthen design capabilities, build team capacity, improve quality and consistency, and support the achievement of project and business outcomes.
Oversee design and build activities, ensuring learning interactions, assets, and digital deliverables align with quality standards, design principles, and development guidelines.
Drive innovation in learning solution design, digital development, accessibility, and user experience.
Partner with Instructional Designers, developers, SMEs, and business stakeholders throughout solution delivery.
Ensure learning solutions achieve intended outcomes within project scope and timelines.
Support effective risk management, compliance, and operational controls in day-to-day activities.
Contribute to a high-performance and inclusive work environment.
Research emerging tool functionality and innovative approaches to designing and developing digital learning assets.
Maintain and enhance digital learning design guides, the Instructional Designer onboarding journey, and vendor packages.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

5–7 years of experience in instructional design, digital learning development, or a related role supporting or leading corporate learning solutions.
Post-secondary education in Human Resources, Business, Adult Education, Digital Communications, or a related field.
Experience developing learning strategies and solutions within a large, complex corporate environment.
Strong knowledge of adult learning principles, training methodologies, instructional design, and digital learning practices.
Proficiency with learning and multimedia tools such as Articulate 360, Vyond, and Adobe Creative Cloud; experience with additional learning technologies is an asset.
Demonstrated ability to communicate, influence, prioritize, problem-solve, and manage multiple projects effectively.
Proven ability to collaborate across teams and deliver measurable learning outcomes.
Spanish language skills are considered an asset.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The manager will lead the architecture, design, and development of audience-centered learning solutions aligned with business goals. They are also responsible for coaching a team of instructional designers and ensuring all digital deliverables meet quality and accessibility standards.

Requirements

Candidates must have 5–7 years of experience in instructional design or corporate learning development. A post-secondary degree in a relevant field such as Human Resources, Business, or Adult Education is required.

Skills

Instructional Design
Digital Learning Development
Adult Learning Principles
Articulate 360
Vyond
Adobe Creative Cloud
Stakeholder Engagement
Project Management
Team Leadership
Learning Strategy
Instructional Coaching
User Experience Design
Accessibility Standards
Risk Management
Compliance

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Digital Learning
Corporate Learning
Articulate 360
Vyond
Adobe Creative Cloud
Learning Strategy
Instructional Coaching
User Experience
Accessibility
Stakeholder Management
Project Management
Compliance
Risk Management
Adult Education
Multimedia Tools
Instructional Design Principles
Learning Solutions
Business Requirements
Team Leadership

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