Find work in Canada.

334,109 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
Events and Programs Coordinator
Chartered Professional Accountants of BC
Vancouver, BC
$42,250 to $50,150 CAD / year
Full-time
Reports To: Manager, Member and Community Programs
Added 1 min ago
Construction Purchasing Specialist
SAIT
Calgary, AB
Temporary
Added 1 min ago
Manager, Quality Management System and Supplier Quality (Remote)
CellCarta
Remote, Canada
Full-time · Remote
Are you looking to take the next step in your career? CellCarta, a Contract Research Organization, is seeking a Manager, Quality Management System and Supplier Quality to join our dynamic…
Added 1 min ago
Sr Account Manager
Acosta
Toronto, ON
Full-time
Added 1 min ago
Senior Contract Administrator
Aplin Martin
Surrey, BC
Full-time
…innovative and practical design solutions, approval strategies, and project management services to our clients in BC, AB, and ON. We…
Added 1 min ago
Senior Manager, HR Digital Solutions Design
RBC
Toronto, ON
Full-time
The Workday Solutions Senior Manager is the technical backbone and people leader for RBC's Workday platform, accountable for its architectural integrity - configuration, integrations, data…
Added 1 min ago
Manager, Data Analytics - MIS - Finance
Scotiabank
Toronto, ON
Added 15 mins ago
Manager, Transformation, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
Temporary
Added 15 mins ago
Corporate Accountant
Nova Scotia Power
Halifax, NS
Full-time
We are looking for a Corporate Accountant to join our Corporate Accounting team. Reporting to the Senior Manager, Financial Reporting, the Corporate Accountant is a member of the Finance…
Added 15 mins ago
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
Full-time
…buildability to support our shop, production efficiency, and overall project…
Added 15 mins ago
Talent Management Specialist
Nova Scotia Power
Halifax, NS
Full-time
…Human Resources team in a permanent position. Reporting to the Manager, Talent Management & Development, you will play an important role in shaping employee experience through talent…
Added 15 mins ago
Senior Project Manager (Tech/IoT)
Blackstone Energy Services Inc.
Toronto, ON · Greater Toronto Area, Canada
Full-time
Added 15 mins ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
Added 15 mins ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Title: Regional Sourcing Manager (Electronics Lane)
Added 15 mins ago
Project Engineer / Project Manager
Associated Engineering
Yellowknife, NT
Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Project Engineer/Project Manager to join our team in our Yellowknife office. This…
Added 15 mins ago
Therapeutic Assistant (7) - Behavioural Therapy
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
Temporary
Added 15 mins ago
Estimator (Transmission)
Valard Construction
Calgary, AB
Full-time
Reporting to the Estimating Manager, this role is designed for an early-career professional with an electrical background who wants to develop into an estimator. We will offer mentorship…
Added 15 mins ago
Maintenance Worker Cedars Villa
ParaMed Home Health Care
Calgary, AB
Part-time
Maintenance Manager Multi-Site (Full Time) – Extendicare Cedars Villa
Added 15 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Title: Project Manager, Sales Enablement & Executive Customer Engagement
Added 15 mins ago
Maintenance Worker Hillcrest Part-Time
ParaMed Home Health Care
Calgary, AB
Part-time
Maintenance Manager Multi-Site (Full Time) – Extendicare Cedars Villa/Cedars Villa
Added 15 mins ago
Regional Sales Manager
ADM
Montreal, QC
Full-time
Regional Sales Manager, Quebec and the Maritimes
Added 15 mins ago
Project Manager
First Light Energy Solutions
Vancouver, BC
Full-time
Added 16 mins ago
Facilities/Capital Manager (HO.26.19)
Excel Society
AB · Edmonton, AB
Part-time
The job Responsibilities for Facilities/ Capital Manager Position are as follows:
Added 16 mins ago
Manager, Information Security
TD
Toronto, ON · Mississauga, ON · Markham, ON
Full-time
Added 16 mins ago
Senior Website Project Manager
Kanopi
Remote, Canada
Full-time · Remote

Scotiabank

Manager, Loyalty Engagement

Toronto, ON, M5C 2W1, Canada

Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Requisition ID: 274769

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Delivers the Scene+ engagement program for Scotiabank clients - turning loyalty engagement strategy into live, measurable offers, campaigns and lifecycle journeys that drive profitable client behaviours such as card activation, everyday spend capture, deposit and balance growth, product depth, digital adoption and retention.

Reporting to the Senior Manager, Loyalty Engagement, this role is the execution and analytical engine behind the engagement mandate: it builds the offers, runs the test-and-learn agenda, measures what worked, and manages the day-to-day working relationships with Scene+ and coalition partners that bring those offers to life.

The role is accountable for executional excellence, accuracy and speed - ensuring every loyalty offer reaching a Scotiabank client is relevant, commercially sound, correctly disclosed and fully compliant with governing regulations, internal policies and procedures.

Is this role right for you? - In this role you will:

Offer & Campaign Delivery

Build and deliver loyalty offers, accelerators, bonus-point promotions and always-on lifecycle journeys that target defined client behaviours across Cards, Day-to-Day Banking and Lending.

Develop campaign briefs, offer mechanics, eligibility logic, terms and conditions and creative inputs; shepherd each initiative from brief through build, QA, launch and wrap-up.

Manage the loyalty engagement campaign calendar - sequencing, dependencies, capacity and critical-path dates - and flag conflicts or slippage early.

Coordinate execution across Marketing, Digital, Channels, Martech, agency and Scene+ delivery teams to ensure on-time, on-brief, error-free deployment.

Measurement, Analytics & Test-and-Learn

Own the day-to-day performance measurement of loyalty engagement initiatives: build the reporting, track results against KPIs, and surface insight rather than raw data.

Design and run the test-and-learn agenda in partnership with Data & Analytics - including control-group setup, incrementality reads and clear hypotheses for each test.

Maintain the offer performance library: what worked, for which segment, at what cost, with what lift - so learnings compound rather than reset each cycle.

Support business casing and offer economics (cost per incremental behaviour, earn-to-burn, projected lift and payback), preparing the analysis the Senior Manager takes forward for approval.

Prepare monthly and quarterly performance packages and scorecards for internal leadership and partner forums.

Partner & Ecosystem Support

Act as a day-to-day working contact for Scene+ and coalition partners (Empire/Sobeys, Cineplex, Home Hardware, Shell and emerging partners) on offer development, activation and reporting.

Support delivery of Scotiabank’s consortium commitments, including the Empire Net New Shopper Commitment - tracking progress, maintaining the performance view and escalating risks to target.

Gather and maintain the partner offer inventory and calendar inputs, ensuring Scotiabank moments are represented and correctly executed by partners.

Prepare materials for partner working sessions and business reviews.

Business Line & Stakeholder Enablement

Support Cards, Day-to-Day Banking, Lending, Branch and Contact Centre teams with loyalty value proposition content, FAQs, client-facing narratives and enablement materials.

Respond to business-line questions on offer eligibility, mechanics and performance, acting as a reliable first point of contact for the engagement portfolio.

Build effective working relationships across Marketing, Data & Analytics, Technology, Legal, Compliance and Risk to keep initiatives moving.

Contribute competitive and market scans on loyalty engagement practices to inform the broader strategy.

Risk, Governance & Controls

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Ensure all offers and communications comply with Scotiabank’s Values, Code of Conduct and Global Sales Principles, and with operational, compliance, AML/ATF/sanctions, privacy (PIPEDA/CASL), marketing conduct and consumer-protection requirements.

Own the documentation and control artefacts for assigned initiatives: approvals, terms and conditions sign-off, disclosure accuracy, points accrual validation and audit-ready records.

Identify and escalate issues, errors, emerging risks and control gaps promptly and transparently.

Personal Leadership & Development

Operate as an individual contributor with high ownership - self-directed on assigned initiatives, escalating judgement calls rather than routine decisions.

Contribute to an inclusive, collaborative, high-performing team culture aligned to enterprise values.

May provide informal guidance or direction to junior team members, co-op students or agency resources.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

Required

4–6 years in loyalty, CRM, lifecycle or campaign marketing, cards/payments, or customer engagement - with hands-on delivery accountability.

Demonstrated experience taking a campaign or offer from brief to launch to measured result in a complex, multi-stakeholder environment.

Strong analytical skills: comfortable working in data, building performance reporting, and drawing a clear “so what” from results.

Solid commercial fundamentals - able to build and interrogate an offer business case with support.

Highly organized with strong project and calendar management discipline; credible managing multiple concurrent deliverables under deadline.

Clear, concise written and verbal communication; able to brief agencies and update senior stakeholders.

Undergraduate degree in business, marketing, analytics or a related discipline.

Preferred

Experience with coalition, consortium or multi-partner loyalty programs.

Experience in financial services, retail or another regulated environment.

Working familiarity with campaign orchestration, offer decisioning or personalization platforms, and with SQL or comparable data tools.

Exposure to partner-facing or vendor-facing working relationships.

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!

Working Conditions

Standard office-based (hybrid) environment; non-standard hours are a common occurrence, particularly around campaign launches and partner deadlines. Limited domestic travel.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The role involves executing loyalty engagement strategies by managing campaigns, offers, and lifecycle journeys to drive profitable client behaviors. It also requires maintaining partner relationships, analyzing performance metrics, and ensuring all initiatives comply with regulatory and internal standards.

Requirements

Candidates should have 4–6 years of experience in loyalty, CRM, or campaign marketing with a proven track record of managing complex, multi-stakeholder projects. An undergraduate degree in business, marketing, or analytics is required, along with strong analytical and project management skills.

Skills

Loyalty marketing
CRM
Campaign management
Data analysis
Project management
Stakeholder management
Business casing
Performance reporting
SQL
Marketing strategy
Risk management
Compliance
Customer engagement
Analytical skills
Communication

Benefits

Tuition assistance
Competitive rewards program
Bonus
Flexible vacation
Personal days
Sick days
Health benefits
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Loyalty Engagement
Scene+
CRM
Campaign Marketing
Lifecycle Journeys
Data Analytics
SQL
Performance Reporting
Business Case
Risk Management
Compliance
Financial Services
Marketing
Project Management
Stakeholder Management
Coalition Loyalty
Digital Adoption
Customer Retention
Offer Mechanics
QA
Martech
Regulatory Compliance
AML
Privacy
PIPEDA
CASL
Hybrid Environment
Strategy
Performance Measurement
Client Behavior

Report this job