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Added 2 days ago
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Operations Lead (Full-Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
Partner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and…
Added 2 days ago
SS
Sales Account Manager
Summit Search Group
SK · Saskatchewan, Canada
- Full-time
Summit Search Group is proud to partner with our client in the recruitment of a Sales Account Manager to support and grow its business throughout Saskatchewan. This is an exciting…
Added 2 days ago
LA
Senior Counsel, Criminal
Legal Aid Ontario
Thunder Bay, ON
- Full-time
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives…
Added 2 days ago
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Branch Manager
CDN
Grande Prairie, AB
- Full-time
Network within your region to identify new business opportunities and communicate leads to the business development team.
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Director, Head of Equity Derivatives Risk Engineering
BMO
Toronto, ON · FCP
- Full-time
This is an unusually direct mandate: a well-defined, business-critical estate, an engaged trading client base, a supportive reporting line. The person who takes it will set the technical…
Added 2 days ago
GA
Human Resources Manager
GDI Ainsworth
Mississauga, ON
- $80,000 to $95,000 CAD / year
- Full-time
…a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we offer unrivaled…
Added 2 days ago
LA
Senior Counsel, Criminal
Legal Aid Ontario
Toronto, ON
- Full-time
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives…
Added 2 days ago
FH
Sr. Talent Management Business Partner
Fuze HR Solutions
Mississauga, ON
- $70,000 to $85,000 CAD / year
- Full-time
Our client, a growing organization, is seeking a hands-on Human Resources Business Partner to join their HR team.
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Coordinator, Resource Management
MNP
London, ON
- Full-time
Coordinate the assignment of professional staff to client engagements based on availability, utilization objectives, skills, development opportunities, and operational requirements.
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Business Advisor - Bancroft, ON
Scotiabank
Bancroft, ON
You demonstrate excellent business development techniques and are conversant with business legal structures and life cycles, competitor offerings and alternate sources of financing
Added 2 days ago
Manager, Process Redesign & Modernization
Scotiabank
Toronto, ON
Partner with the Senior Manager, business stakeholders, and control and support partners to identify, assess and implement continuous improvement opportunities across priority client and…
Added 2 days ago
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Director, Ethics
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…Health Authority and the Saskatchewan Cancer Agency (SCA) in the development, implementation and evaluation of a comprehensive, integrated, and sustainable joint Ethics Program. Reporting…
Added 2 days ago
AW
Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook
Added 2 days ago
AW
Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook
Added 2 days ago
AW
Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook
Added 2 days ago
AW
Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook
Added 2 days ago
Multidisciplinary Specialist (Evening Shift - VG Halifax) (Computer Services Off 3)
The Government of Nova Scotia
Halifax, NS
…solutions to meet Nova Scotians’ expectations. As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare…
Added 2 days ago
Advance Metering Infrastructure (AMI) Program Lead
Capgemini
Mississauga, ON
The Program Lead serves as a primary point of coordination across client leadership, business and technology workstreams, delivery partners, and internal teams. The role owns the integrated…
Added 2 days ago
PLM Solution Architect/Architecte de solutions PLM
Capgemini
Montreal, QC
…cross-functional teams to ensure that Windchill implementations align with client business objectives and industry best…
Added 2 days ago
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Solution Architect
Aviso
Toronto, ON
- $150,000 to $168,000 CAD / year
- Full-time
…solutions that support organizational functions and fulfill business goals. This role will partner with business stakeholders and solutioning teams to lead and drive the implementation of…
Added 2 days ago
EP
Head of Finance
Entertainment Partners
Burnaby, BC
- Full-time
Partner with Canadian department leaders across Sales, Client Services, Payroll, Incentives, Operations, HR, and Technology; translate operating information into financial insight and…
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YS
Senior Operations Coordinator
Yemen ShortList
Aden
- Full-time
…support provided to IRC partners through active participation in partner capacity assessments, development, and implementation of partner support plans. They will also support the smooth…
Added 2 days ago
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IT - Security Specialist V
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 2 days ago
UT
Business System Analyst #26-28193
US Tech Solutions
Toronto, ON
- $85 to $90 CAD / hour
- Contract
Our client, a leading North American financial institution, is expanding a foundational AI program and is adding a Business Systems Analyst V / Engineering Delivery Coordinator to a growing…
Added 2 days ago
Coordinator, Programs - START Scarborough
ACCES Employment
Toronto, ON
Works closely with the Project Manager as well as other ACCES teams, to support client success, as well as community and employer engagement activities

Scotiabank

Manager, Process Redesign & Modernization

Toronto, ON, K1G 6R7, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278209

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Process Redesign and Modernization contributes to the overall success of Scotia Global Wealth Management by supporting the delivery of process re-design and modernization initiatives aligned to the team’s business strategies and objectives. The Manager works under the direction of the Senior Manager to assess current-state processes, develop practical recommendations, coordinate implementation activities, and ensure all work is conducted in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Partner with the Senior Manager, business stakeholders, and control and support partners to identify, assess and implement continuous improvement opportunities across priority client and employee journeys.
Document and analyze current-state processes, pain points, risks, root causes and business requirements using data, stakeholder input and process-mapping techniques.
Develop well-supported recommendations, future-state process designs, implementation plans and supporting materials for review and approval by the Senior Manager and business sponsors.
Leverage Scotia Navigator and other approved AI capabilities to support day-to-day analysis, problem-solving and the development of recommendations, while identifying opportunities where AI may help simplify processes, reduce manual effort and improve operational effectiveness.
Coordinate day-to-day delivery of assigned workstreams, including project plans, status reporting, issue and risk tracking, decision logs, meeting materials, communications, training and implementation readiness.
Facilitate working sessions with cross-functional stakeholders to validate findings, build alignment, resolve delivery issues and support timely execution of agreed actions.
Monitor progress against milestones, escalate material risks, dependencies and decisions to the Senior Manager, and follow through on actions to maintain delivery momentum.
Support the measurement of initiative outcomes by establishing baseline information, tracking relevant indicators and documenting realized or anticipated improvements.
Work across Business Lines to identify and help remove operational risks and barriers that may affect successful delivery.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

University degree or equivalent experience, with a minimum of 3 years of related experience in process improvement, business analysis, project delivery, operations or transformation
Knowledge of Wealth Management businesses, operational processes, client journeys and the regulatory environment is an asset
Experience documenting current-state processes, identifying root causes and developing future-state recommendations
Solid analytical and problem-solving skills, with the ability to interpret information, identify patterns and translate findings into practical actions
Strong organization and coordination skills, with the ability to manage concurrent priorities, maintain accurate documentation and meet deadlines
Effective facilitation, influencing and relationship-management skills, with the ability to work collaboratively across cross-functional teams
Clear verbal and written communication skills, including the ability to develop concise presentations, recommendations and status updates
Experience supporting strategic initiatives, change implementation, communications or training is an asset
An understanding of project and process-improvement methodologies, metrics and best practices
Proficiency in Microsoft 365 tools, including Word, PowerPoint, Excel and Visio, with demonstrated proficiency in Scotia Navigator and other approved AI tools
Demonstrated ability to effectively use AI tools, including Scotia Navigator, as part of day-to-day work to research, analyze information, generate insights, solve problems and improve personal productivity
Comfortable applying AI to everyday business scenarios, including summarizing and synthesizing information, identifying patterns and opportunities, developing options, and creating well-supported recommendations
The ability to critically assess AI-generated outputs, apply sound judgment, validate information and refine results to ensure recommendations are accurate, practical and appropriate for the business context
Curiosity and confidence in exploring new AI capabilities and identifying opportunities to use AI to improve processes, employee experience and operational efficiency

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager will assess current-state processes, identify improvement opportunities, and develop future-state recommendations to enhance operational effectiveness. They will also coordinate project workstreams, facilitate stakeholder sessions, and monitor initiative outcomes to ensure alignment with business strategies.

Requirements

Candidates must possess a university degree and at least 3 years of experience in process improvement, business analysis, or project delivery. Proficiency in process-mapping techniques, analytical problem-solving, and the use of AI tools for business analysis is required.

Skills

Process improvement
Business analysis
Project delivery
Process mapping
Data analysis
Stakeholder management
Change implementation
Wealth management
Operational risk management
AI tools
Scotia Navigator
Microsoft 365
Visio
Problem-solving
Facilitation
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

Process Redesign
Modernization
Wealth Management
Business Analysis
Project Delivery
Process Mapping
Continuous Improvement
AI Capabilities
Scotia Navigator
Operational Risk
Stakeholder Management
Change Implementation
Microsoft 365
Visio
Data Analysis
Strategic Initiatives
Regulatory Environment
Operational Effectiveness
Workflow Optimization
Project Management

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