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Added 2 days ago
FH
Community Health Nurse - Registered Nurse
Fraser Health
Surrey, BC
- Full-time
…an interprofessional team in the management of an assigned client caseload including assessments, coaching, interventions, client care services and follow up to enable clients and their…
Added 2 days ago
FH
Community Health Nurse - Registered Nurse
Fraser Health
Surrey, BC
- Full-time
…an interprofessional team in the management of an assigned client caseload including assessments, coaching, interventions, client care services and follow up to enable clients and their…
Added 2 days ago
A
Operations Lead (Full-Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
Added 2 days ago
SS
Sales Account Manager
Summit Search Group
SK · Saskatchewan, Canada
- Full-time
Summit Search Group is proud to partner with our client in the recruitment of a Sales Account Manager to support and grow its business throughout Saskatchewan. This is an exciting…
Added 2 days ago
CG
Chef Manager
Compass Group Canada
Selkirk, MB
- Full-time
Overview: The Chef Manager is responsible to ensure the efficient operation of all Food Services at the facility. This encompasses the administration, staffing/scheduling, client/customer…
Added 2 days ago
SM
Warehouse Associate
Swish Maintenance Limited
Winnipeg, MB
- Full-time
Unlimited training and development with an industry-leading brand to help you grow your career
Added 2 days ago
LA
Senior Counsel, Criminal
Legal Aid Ontario
Thunder Bay, ON
- Full-time
…opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the…
Added 2 days ago
MR
Product Manager
MPA Recruitment
Canada
- Full-time
…both the public and private sector. For over 30+ years our client has been providing software solutions to the commercial, healthcare and public sectors. There is a strong possibility you…
Added 2 days ago
CG
Sales Representative, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- $47,000 CAD / year
- Full-time
Interact directly with clients to address inquiries, understand client event needs and book event spaces or venues.
Added 2 days ago
C
Supportive Housing Worker
Cota
Toronto, ON
- Full-time
…tenants with housing maintenance, independent living skills development, and personal recovery and wellness. Their support fosters tenants' self-sufficiency, empowerment, and overall…
Added 2 days ago
R
Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Business development and client acquisition and prospecting skills, including building and leveraging valuable Centers of Influence within the local business community
Added 2 days ago
C
Branch Manager
CDN
Grande Prairie, AB
- Full-time
We are looking to hire a Branch Manager to lead our Grande Prairie branch and take ownership of day-to-day operations on-site. This role is responsible for driving operational excellence,…
Added 2 days ago
LA
Legal Aid Worker (18 months)
Legal Aid Ontario
Barrie, ON
- Contract
Interview clients to gather information about case, field telephone calls from clients, and assist the lawyer manager with client queries, referrals, requests for information etc.;
Added 2 days ago
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Director, Head of Equity Derivatives Risk Engineering
BMO
Toronto, ON · FCP
- Full-time
Leadership - Manage and coach the team; set standards for agile delivery and test-driven development; raise the bar for engineering and design
Added 2 days ago
B
Mortgage Specialist Associate
BMO
Kingston, ON
- Full-time
Provides administrative support by maintaining a database of third party referral sources and customers including development and maintenance of a marketing calendar.
Added 2 days ago
R
Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Business development and client acquisition and prospecting skills, including building and leveraging valuable Centers of Influence within the local business community
Added 2 days ago
VC
Diagnostic Medical Sonographer - Clinical Educator/Instructor - Site/Department (P2BE)
Vancouver Coastal Health
Richmond, BC
- Full-time
…technologists at the designated site. Works under the direction of the Manager, Site Coordinator, and/or Supervisor to establish and/or develop the educational/training priorities for the…
Added 2 days ago
GA
Human Resources Manager
GDI Ainsworth
Mississauga, ON
- $80,000 to $95,000 CAD / year
- Full-time
…supplies and an established global reputation, we offer unrivaled client experience and…
Added 2 days ago
LA
Senior Counsel, Criminal
Legal Aid Ontario
Toronto, ON
- Full-time
…opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the…
Added 2 days ago
SC
Environmental & Social Impact Assessment Operations Team Lead
SLR Consulting
Guelph, ON
- Full-time
…delivery, operational performance, resource management, and people development in alignment with the Practice Area strategy and the ‘SLR Way.’ Partnering with the Operations Lead to…
Added 2 days ago
R
Branch Manager- EN
RBC
Montreal, QC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 2 days ago
R
Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Business development and client acquisition and prospecting skills, including building and leveraging valuable Centers of Influence within the local business community
Added 2 days ago
H
Child Life Therapist Degree
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…stressful or traumatic life events and situations which affect the development, health and well-being of infants, children, youth and families. Reporting to the Manager of Child Life…
Added 2 days ago
Portfolio Analyst - 18 Month Contract
Scotiabank
Toronto, ON
A non-client facing role that is accountable for the management of large number of investment portfolios for high-net-worth clients on a centralized basis. Working with client facing…
Added 2 days ago
Manager, Process Redesign & Modernization
Scotiabank
Toronto, ON
Partner with the Senior Manager, business stakeholders, and control and support partners to identify, assess and implement continuous improvement opportunities across priority client and…

Scotiabank

Manager, Process Redesign & Modernization

Toronto, ON, K1G 6R7, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278209

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Process Redesign and Modernization contributes to the overall success of Scotia Global Wealth Management by supporting the delivery of process re-design and modernization initiatives aligned to the team’s business strategies and objectives. The Manager works under the direction of the Senior Manager to assess current-state processes, develop practical recommendations, coordinate implementation activities, and ensure all work is conducted in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Partner with the Senior Manager, business stakeholders, and control and support partners to identify, assess and implement continuous improvement opportunities across priority client and employee journeys.
Document and analyze current-state processes, pain points, risks, root causes and business requirements using data, stakeholder input and process-mapping techniques.
Develop well-supported recommendations, future-state process designs, implementation plans and supporting materials for review and approval by the Senior Manager and business sponsors.
Leverage Scotia Navigator and other approved AI capabilities to support day-to-day analysis, problem-solving and the development of recommendations, while identifying opportunities where AI may help simplify processes, reduce manual effort and improve operational effectiveness.
Coordinate day-to-day delivery of assigned workstreams, including project plans, status reporting, issue and risk tracking, decision logs, meeting materials, communications, training and implementation readiness.
Facilitate working sessions with cross-functional stakeholders to validate findings, build alignment, resolve delivery issues and support timely execution of agreed actions.
Monitor progress against milestones, escalate material risks, dependencies and decisions to the Senior Manager, and follow through on actions to maintain delivery momentum.
Support the measurement of initiative outcomes by establishing baseline information, tracking relevant indicators and documenting realized or anticipated improvements.
Work across Business Lines to identify and help remove operational risks and barriers that may affect successful delivery.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

University degree or equivalent experience, with a minimum of 3 years of related experience in process improvement, business analysis, project delivery, operations or transformation
Knowledge of Wealth Management businesses, operational processes, client journeys and the regulatory environment is an asset
Experience documenting current-state processes, identifying root causes and developing future-state recommendations
Solid analytical and problem-solving skills, with the ability to interpret information, identify patterns and translate findings into practical actions
Strong organization and coordination skills, with the ability to manage concurrent priorities, maintain accurate documentation and meet deadlines
Effective facilitation, influencing and relationship-management skills, with the ability to work collaboratively across cross-functional teams
Clear verbal and written communication skills, including the ability to develop concise presentations, recommendations and status updates
Experience supporting strategic initiatives, change implementation, communications or training is an asset
An understanding of project and process-improvement methodologies, metrics and best practices
Proficiency in Microsoft 365 tools, including Word, PowerPoint, Excel and Visio, with demonstrated proficiency in Scotia Navigator and other approved AI tools
Demonstrated ability to effectively use AI tools, including Scotia Navigator, as part of day-to-day work to research, analyze information, generate insights, solve problems and improve personal productivity
Comfortable applying AI to everyday business scenarios, including summarizing and synthesizing information, identifying patterns and opportunities, developing options, and creating well-supported recommendations
The ability to critically assess AI-generated outputs, apply sound judgment, validate information and refine results to ensure recommendations are accurate, practical and appropriate for the business context
Curiosity and confidence in exploring new AI capabilities and identifying opportunities to use AI to improve processes, employee experience and operational efficiency

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager will assess current-state processes, identify improvement opportunities, and develop future-state recommendations to enhance operational effectiveness. They will also coordinate project workstreams, facilitate stakeholder sessions, and monitor initiative outcomes to ensure alignment with business strategies.

Requirements

Candidates must possess a university degree and at least 3 years of experience in process improvement, business analysis, or project delivery. Proficiency in process-mapping techniques, analytical problem-solving, and the use of AI tools for business analysis is required.

Skills

Process improvement
Business analysis
Project delivery
Process mapping
Data analysis
Stakeholder management
Change implementation
Wealth management
Operational risk management
AI tools
Scotia Navigator
Microsoft 365
Visio
Problem-solving
Facilitation
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

Process Redesign
Modernization
Wealth Management
Business Analysis
Project Delivery
Process Mapping
Continuous Improvement
AI Capabilities
Scotia Navigator
Operational Risk
Stakeholder Management
Change Implementation
Microsoft 365
Visio
Data Analysis
Strategic Initiatives
Regulatory Environment
Operational Effectiveness
Workflow Optimization
Project Management

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