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Added 4 mins ago
TI
Technical Architect
Themesoft Inc.
Toronto, ON
- Contract
· Capital Markets or financial services industry experience
Added 4 mins ago
TS
Investment Banking Associate, Power & Utilities
TD Securities
Toronto, ON
- Full-time
…provide our corporate, institutional and government clients with capital markets and financial advisory services and integrated…
Added 4 mins ago
TS
Associate – Retail/Wealth FX, Fixed Income and Precious Metals Distribution
TD Securities
Toronto, ON
- Full-time
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Added 4 mins ago
HT
Director, Finance (CSM)
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- Full-time
Provide actionable insights and recommendations to improve growth, profitability, and working capital performance.
Added 4 mins ago
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Vice President Finance
Jagger
Toronto, ON · Greater Toronto Area, Canada
- $190,000 to $230,000 CAD / year
- Full-time
Manage cash flow, treasury and working capital
Added 4 mins ago
SC
Administrative Assistant (2 Positions)
Sheridan College
Oakville, ON
- Full-time
…within established purchasing limits; monitoring operating and capital budgets; and compiling and organizing data to support planning, forecasting, budgeting, reconciliation and…
Added 4 mins ago
TI
AI Solutions Developer
TS Imagine
Montreal, QC
- Full-time
Capital markets or financial services domain experience. This is extremely important to us - understanding trading, risk, or prime brokerage workflows will set you apart.
Added 4 mins ago
BC
Senior Cost Control Specialist
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Calgary, AB
- Full-time
10–15 years of overall relevant experience supporting large capital projects.
Added 5 mins ago
Entry-Level Finance Analyst - Kiewit Nuclear Canada
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…concentrated on critical tasks such as cost control, human capital management, and compliance. This position will become skilled executing processes and utilizing tools related to different…
Added 5 mins ago
Customer Experience Associate (Contract) - Huntsville Place Mall Branch (22.5 Hours/Week)
Scotiabank
Huntsville, ON
…and private banking, corporate and investment banking, and capital…
Added 5 mins ago
Member Services Representative
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On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify…
Added 20 mins ago
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Buyer, Equipment and Data Centre Sourcing
Bell
Montreal, QC
- Full-time
Added 20 mins ago
MI
AI Orchestrator Student
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Genuine interest in understanding businesses, investment research, financial analysis or capital markets; professional experience is not required
Added 20 mins ago
RB
Commercial Banking Advisor
Royal Bank of Canada
Ottawa, ON
- Full-time
…circumstances so as to advise on increasing operational and working capital…
Added 20 mins ago
RB
Fixed Income Strategist
Royal Bank of Canada
Toronto, ON
- Full-time
…importantly, the candidate would have a strong interest in the capital markets, macroeconomics, rates, and credit…
Added 20 mins ago
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Underwriting Assistant (Fixed-Term, 12 Months))
Marsh
Ottawa, ON
- Temporary
- Other
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27…
Added 20 mins ago
BC
Senior Cost Control Specialist
Bantrel Co.
Calgary, AB
- Full-time
10–15 years of overall relevant experience supporting large capital projects.
Added 34 mins ago
TS
Associate – Front Office Quant Engineer
TD Securities
Toronto, ON
- Full-time
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.
Added 34 mins ago
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Senior Financial Advisor - Stratford Main Branch, Ontario
Scotiabank
Stratford, ON
- Full-time
…and private banking, corporate and investment banking, and capital…
Added 34 mins ago
BC
Director, Head of Equity Derivatives Risk Engineering
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Toronto, ON
- Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 34 mins ago
AC
Senior Administrator
Axxcelus Capital Advisory
Calgary, AB
- Full-time
Added 34 mins ago
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Financial Advisor, Investment & Retirement Planning - Bridlewood, Kanata, Ontario
Scotiabank
Ottawa, ON · Kanata, ON
- Full-time
…and private banking, corporate and investment banking, and capital…
Added 49 mins ago
T
Senior Manager, Enterprise Stress Testing Reporting
TD
Toronto, ON
- Full-time
…principal drivers of stressed earnings, balance sheet, and capital outcomes, highlighting material differences across scenarios and segments and their implications for the…
Added 49 mins ago
Customer Experience Associate - Mahogany Branch, AB (30 hours/week) Contract- May, 2027
Scotiabank
AB · Calgary, AB
…and private banking, corporate and investment banking, and capital…
Added 49 mins ago
Portfolio Administrator - Calgary
Scotiabank
ON · Calgary, ON
…staying abreast of any changes in client lifestyle / needs or capital market conditions that may affect clients’ financial…

Scotiabank

Manager, Process Redesign & Modernization

Toronto, ON, K1G 6R7, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278209

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Process Redesign and Modernization contributes to the overall success of Scotia Global Wealth Management by supporting the delivery of process re-design and modernization initiatives aligned to the team’s business strategies and objectives. The Manager works under the direction of the Senior Manager to assess current-state processes, develop practical recommendations, coordinate implementation activities, and ensure all work is conducted in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Partner with the Senior Manager, business stakeholders, and control and support partners to identify, assess and implement continuous improvement opportunities across priority client and employee journeys.
Document and analyze current-state processes, pain points, risks, root causes and business requirements using data, stakeholder input and process-mapping techniques.
Develop well-supported recommendations, future-state process designs, implementation plans and supporting materials for review and approval by the Senior Manager and business sponsors.
Leverage Scotia Navigator and other approved AI capabilities to support day-to-day analysis, problem-solving and the development of recommendations, while identifying opportunities where AI may help simplify processes, reduce manual effort and improve operational effectiveness.
Coordinate day-to-day delivery of assigned workstreams, including project plans, status reporting, issue and risk tracking, decision logs, meeting materials, communications, training and implementation readiness.
Facilitate working sessions with cross-functional stakeholders to validate findings, build alignment, resolve delivery issues and support timely execution of agreed actions.
Monitor progress against milestones, escalate material risks, dependencies and decisions to the Senior Manager, and follow through on actions to maintain delivery momentum.
Support the measurement of initiative outcomes by establishing baseline information, tracking relevant indicators and documenting realized or anticipated improvements.
Work across Business Lines to identify and help remove operational risks and barriers that may affect successful delivery.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

University degree or equivalent experience, with a minimum of 3 years of related experience in process improvement, business analysis, project delivery, operations or transformation
Knowledge of Wealth Management businesses, operational processes, client journeys and the regulatory environment is an asset
Experience documenting current-state processes, identifying root causes and developing future-state recommendations
Solid analytical and problem-solving skills, with the ability to interpret information, identify patterns and translate findings into practical actions
Strong organization and coordination skills, with the ability to manage concurrent priorities, maintain accurate documentation and meet deadlines
Effective facilitation, influencing and relationship-management skills, with the ability to work collaboratively across cross-functional teams
Clear verbal and written communication skills, including the ability to develop concise presentations, recommendations and status updates
Experience supporting strategic initiatives, change implementation, communications or training is an asset
An understanding of project and process-improvement methodologies, metrics and best practices
Proficiency in Microsoft 365 tools, including Word, PowerPoint, Excel and Visio, with demonstrated proficiency in Scotia Navigator and other approved AI tools
Demonstrated ability to effectively use AI tools, including Scotia Navigator, as part of day-to-day work to research, analyze information, generate insights, solve problems and improve personal productivity
Comfortable applying AI to everyday business scenarios, including summarizing and synthesizing information, identifying patterns and opportunities, developing options, and creating well-supported recommendations
The ability to critically assess AI-generated outputs, apply sound judgment, validate information and refine results to ensure recommendations are accurate, practical and appropriate for the business context
Curiosity and confidence in exploring new AI capabilities and identifying opportunities to use AI to improve processes, employee experience and operational efficiency

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager will assess current-state processes, identify improvement opportunities, and develop future-state recommendations to enhance operational effectiveness. They will also coordinate project workstreams, facilitate stakeholder sessions, and monitor initiative outcomes to ensure alignment with business strategies.

Requirements

Candidates must possess a university degree and at least 3 years of experience in process improvement, business analysis, or project delivery. Proficiency in process-mapping techniques, analytical problem-solving, and the use of AI tools for business analysis is required.

Skills

Process improvement
Business analysis
Project delivery
Process mapping
Data analysis
Stakeholder management
Change implementation
Wealth management
Operational risk management
AI tools
Scotia Navigator
Microsoft 365
Visio
Problem-solving
Facilitation
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

Process Redesign
Modernization
Wealth Management
Business Analysis
Project Delivery
Process Mapping
Continuous Improvement
AI Capabilities
Scotia Navigator
Operational Risk
Stakeholder Management
Change Implementation
Microsoft 365
Visio
Data Analysis
Strategic Initiatives
Regulatory Environment
Operational Effectiveness
Workflow Optimization
Project Management

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