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Added 11 mins ago
R
Senior Data & IT Project Manager
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Senior Data & IT Project Manager on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 11 mins ago
CG
Sous Chef, Full Time
Compass Group Canada
Lethbridge, AB
- Full-time
Reporting directly to the Food & Beverage / Operations Manager, you will be responsible for managing the day to day food operations at the facility.
Added 11 mins ago
Health Care Aide - Home Care Program - Seven Oaks Team K8 West
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager or designate, the Health Care Aide (HCA) assists clients/patients/ residents with activities of daily living, providing direct…
Added 11 mins ago
SB
Account Manager
Scandinavian Building Services
Remote, Canada
- Full-time
- Remote
…As we continue to grow we are looking to add an Operations Manager / Account Manager in Regina, SK to the Scandi…
Added 11 mins ago
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Nursing Unit Manager
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
The Manager, Perioperative Pre and Post Surgical Care is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to…
Added 11 mins ago
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Manager, Continuous Improvement
JLL
Toronto, ON · CAN-CORP Toronto-Toronto, Canada
- Full-time
Join JLL Canada as Manager, Continuous Improvement and help shape how our teams work, solve, and grow. In this program focused role, you'll drive performance across cross-functional…
Added 11 mins ago
Tunnels Engineering Internship - 2027
Mott MacDonald
Toronto, ON
As a participant in Prelaunch, our summer internship program, you will embark on a structured three-month development journey that provides the foundational building blocks for starting a…
Added 11 mins ago
SC
Environmental & Social Impact Assessment Operations Team Lead
SLR Consulting
Guelph, ON
- Full-time
…delivery, operational performance, resource management, and people development in alignment with the Practice Area strategy and the ‘SLR Way.’ Partnering with the Operations Lead to…
Added 11 mins ago
ST
Associate, Fund Accounting
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Your Future: RRSP Matching Program, Professional Development Reimbursement
Added 11 mins ago
ST
Manager, Fund Accounting
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Your Future: RRSP Matching Program, Professional Development Reimbursement
Added 11 mins ago
ST
Director, Investor Services
SS&C Technologies
Mississauga, ON
- Full-time
Your Future: RRSP Matching Program, Professional Development Reimbursement
Added 11 mins ago
TM
Recruitment & Business Development Lead
Toronto Metropolitan University
Toronto, ON
- Temporary
Lead the growth of Catalyst’s programs by connecting the right people, organizations, and opportunities through strategic recruitment and business development.
Added 11 mins ago
LA
Senior Counsel, Criminal
Legal Aid Ontario
Sault Ste. Marie, ON
- Full-time
…opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the…
Added 11 mins ago
NC
Veterinary Assistant/Client Service Rep
NVA Canada
Fredericton, NB
- Full-time
Memorable client experience that creates longstanding trust and loyalty
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Account Manager - Ontario West Toronto & Peel
Savaria
Mississauga, ON
- $50,000 to $70,000 CAD / year
- Full-time
Handle existing client objections/challenges by clarifying, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
Added 11 mins ago
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Account Manager - Ontario East Toronto & Durham
Savaria
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
Handle existing client objections/challenges by clarifying, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
Added 11 mins ago
FT
Head of Private Markets - Canadian Wealth Management
Franklin Templeton
Toronto, ON
- Full-time
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…
Added 11 mins ago
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Senior Manager, Business Tax - Ottawa
Deloitte
Ottawa, ON
- Full-time
Continue your professional development in order to progress in your chosen career path
Added 11 mins ago
CG
Chef Manager
Compass Group Canada
Selkirk, MB
- Full-time
Overview: The Chef Manager is responsible to ensure the efficient operation of all Food Services at the facility. This encompasses the administration, staffing/scheduling, client/customer…
Added 11 mins ago
D
Manager, Business Tax - Ottawa
Deloitte
Ottawa, ON
- Full-time
Continue your professional development in order to progress in your chosen career path;
Added 11 mins ago
SR
Tax Manager
Swim Recruiting
Vancouver, BC
- $125,000 to $150,000 CAD / year
- Contract
Our client is a well-established and highly successful North American real estate development, investment and management company headquartered in downtown Vancouver. With a large and…
Added 26 mins ago
PC
Wealth Planning Assistant
Prospera Credit Union
New Westminster, BC
- Part-time
Client meeting preparation: preparing applicable statements/paperwork/onboarding documents, customer reminders (including materials to bring to meeting), post meeting duties, follow-up and…
Added 26 mins ago
RB
Technical Program Manager (Cloud)
Royal Bank of Canada
Toronto, ON
- Full-time
We are looking for a Lead Technical Program Manager (Cloud) to own the delivery of complex, cross-team cloud programs, including migrations, platform and landing zone builds, environment…
Added 26 mins ago
VC
Diagnostic Medical Sonographer - Clinical Educator/Instructor - Site/Department (P2BE)
Vancouver Coastal Health
Richmond, BC
- $48.47 to $60.48 CAD / hour
- Temporary
…technologists at the designated site. Works under the direction of the Manager, Site Coordinator, and/or Supervisor to establish and/or develop the educational/training priorities for the…
Added 26 mins ago
PH
Clinical Support Clerk
Providence Healthcare
Vancouver, BC
- Part-time
Reporting to the Patient Care Manager or designate and receiving work direction from the Clinical Nurse Leader(s), Charge Nurse(s) and Physician(s), the Clinical Support Clerk performs a…

Scotiabank

Manager, Process Redesign & Modernization

Toronto, ON, K1G 6R7, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278209

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Process Redesign and Modernization contributes to the overall success of Scotia Global Wealth Management by supporting the delivery of process re-design and modernization initiatives aligned to the team’s business strategies and objectives. The Manager works under the direction of the Senior Manager to assess current-state processes, develop practical recommendations, coordinate implementation activities, and ensure all work is conducted in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Partner with the Senior Manager, business stakeholders, and control and support partners to identify, assess and implement continuous improvement opportunities across priority client and employee journeys.
Document and analyze current-state processes, pain points, risks, root causes and business requirements using data, stakeholder input and process-mapping techniques.
Develop well-supported recommendations, future-state process designs, implementation plans and supporting materials for review and approval by the Senior Manager and business sponsors.
Leverage Scotia Navigator and other approved AI capabilities to support day-to-day analysis, problem-solving and the development of recommendations, while identifying opportunities where AI may help simplify processes, reduce manual effort and improve operational effectiveness.
Coordinate day-to-day delivery of assigned workstreams, including project plans, status reporting, issue and risk tracking, decision logs, meeting materials, communications, training and implementation readiness.
Facilitate working sessions with cross-functional stakeholders to validate findings, build alignment, resolve delivery issues and support timely execution of agreed actions.
Monitor progress against milestones, escalate material risks, dependencies and decisions to the Senior Manager, and follow through on actions to maintain delivery momentum.
Support the measurement of initiative outcomes by establishing baseline information, tracking relevant indicators and documenting realized or anticipated improvements.
Work across Business Lines to identify and help remove operational risks and barriers that may affect successful delivery.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

University degree or equivalent experience, with a minimum of 3 years of related experience in process improvement, business analysis, project delivery, operations or transformation
Knowledge of Wealth Management businesses, operational processes, client journeys and the regulatory environment is an asset
Experience documenting current-state processes, identifying root causes and developing future-state recommendations
Solid analytical and problem-solving skills, with the ability to interpret information, identify patterns and translate findings into practical actions
Strong organization and coordination skills, with the ability to manage concurrent priorities, maintain accurate documentation and meet deadlines
Effective facilitation, influencing and relationship-management skills, with the ability to work collaboratively across cross-functional teams
Clear verbal and written communication skills, including the ability to develop concise presentations, recommendations and status updates
Experience supporting strategic initiatives, change implementation, communications or training is an asset
An understanding of project and process-improvement methodologies, metrics and best practices
Proficiency in Microsoft 365 tools, including Word, PowerPoint, Excel and Visio, with demonstrated proficiency in Scotia Navigator and other approved AI tools
Demonstrated ability to effectively use AI tools, including Scotia Navigator, as part of day-to-day work to research, analyze information, generate insights, solve problems and improve personal productivity
Comfortable applying AI to everyday business scenarios, including summarizing and synthesizing information, identifying patterns and opportunities, developing options, and creating well-supported recommendations
The ability to critically assess AI-generated outputs, apply sound judgment, validate information and refine results to ensure recommendations are accurate, practical and appropriate for the business context
Curiosity and confidence in exploring new AI capabilities and identifying opportunities to use AI to improve processes, employee experience and operational efficiency

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager will assess current-state processes, identify improvement opportunities, and develop future-state recommendations to enhance operational effectiveness. They will also coordinate project workstreams, facilitate stakeholder sessions, and monitor initiative outcomes to ensure alignment with business strategies.

Requirements

Candidates must possess a university degree and at least 3 years of experience in process improvement, business analysis, or project delivery. Proficiency in process-mapping techniques, analytical problem-solving, and the use of AI tools for business analysis is required.

Skills

Process improvement
Business analysis
Project delivery
Process mapping
Data analysis
Stakeholder management
Change implementation
Wealth management
Operational risk management
AI tools
Scotia Navigator
Microsoft 365
Visio
Problem-solving
Facilitation
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

Process Redesign
Modernization
Wealth Management
Business Analysis
Project Delivery
Process Mapping
Continuous Improvement
AI Capabilities
Scotia Navigator
Operational Risk
Stakeholder Management
Change Implementation
Microsoft 365
Visio
Data Analysis
Strategic Initiatives
Regulatory Environment
Operational Effectiveness
Workflow Optimization
Project Management

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