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Added 14 mins ago
R
Senior Data & IT Project Manager
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Senior Data & IT Project Manager on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 14 mins ago
SB
Account Manager
Scandinavian Building Services
Remote, Canada
- Full-time
- Remote
…building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to…
Added 14 mins ago
SC
Environmental & Social Impact Assessment Operations Team Lead
SLR Consulting
Guelph, ON
- Full-time
Success in this role will be underpinned by strong skills in fostering a culture of operational excellence through effective project governance, disciplined resource planning, continuous…
Added 14 mins ago
ST
Associate, Fund Accounting
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Cash and holdings reconciliations between core systems, custodian, prime broker and Investment Manager.
Added 14 mins ago
AS
Gestionnaire de marque et contenu | Manager, Brand & Content
Altitude Sports
Montreal, QC
- Full-time
Placez le client en premier. Dites-le, tout simplement. Allez de l'avant. Amusez-vous.
Added 15 mins ago
NC
Veterinary Assistant/Client Service Rep
NVA Canada
Fredericton, NB
- Full-time
…Supportive Team In Order To Achieve The Following Measures Of Success For Valley Veterinary…
Added 15 mins ago
FT
Head of Private Markets - Canadian Wealth Management
Franklin Templeton
Toronto, ON
- Full-time
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…
Added 15 mins ago
FN
Customer Relations Agent--Bilingual, Customer Service
First National Financial LP
Montreal, QC
- Full-time
The Bilingual Customer Relations Agent is responsible for ensuring all client inquiries and requests are dealt with and processed on a timely basis and in accordance with company policy.
Added 15 mins ago
A
Gestionnaire de marque et contenu | Manager, Brand & Content
Altitude-sports.com
Montreal, QC
- Full-time
Placez le client en premier. Dites-le, tout simplement. Allez de l'avant. Amusez-vous.
Added 15 mins ago
D
Senior Manager, Business Tax - Ottawa
Deloitte
Ottawa, ON
- Full-time
…important enabling area within our firm that is committed to the success of our partners and professionals. We provide tax and accounting support for the equity…
Added 15 mins ago
PG
Project Manager
Prodigy Group
Vancouver, BC
- Full-time
We are looking for a Project Manager to join our Vancouver team!
Added 15 mins ago
D
Manager, Business Tax - Ottawa
Deloitte
Ottawa, ON
- Full-time
…important enabling area within our firm that is committed to the success of our partners and professionals. We provide tax and accounting support for the equity…
Added 15 mins ago
SR
Tax Manager
Swim Recruiting
Vancouver, BC
- $125,000 to $150,000 CAD / year
- Contract
Our client is seeking a Manager, Tax to join their Finance team. This is a hands-on opportunity to support tax compliance, reporting and planning across a complex, multi-entity real estate…
Added 15 mins ago
HP
Leasing Associate
HighView Partners
Toronto, ON
- Full-time
Our client is an established, privately owned commercial real estate company with a distinctive portfolio of character-rich properties in Toronto. They are seeking a Leasing Associate to…
Added 30 mins ago
RB
Technical Program Manager (Cloud)
Royal Bank of Canada
Toronto, ON
- Full-time
We are looking for a Lead Technical Program Manager (Cloud) to own the delivery of complex, cross-team cloud programs, including migrations, platform and landing zone builds, environment…
Added 30 mins ago
A
Senior Environmental Scientist - Whitehorse
AECOM
Whitehorse, YT
- $175,000 to $230,000 CAD / year
- Full-time
Senior Environmental Scientist/Project Manager - Mine Remediation, Western Canada
Added 30 mins ago
C
Project Manager (Municipal Infrastructure)
Chandos
Burnaby, BC · Calgary, Alberta
- $122,000 to $140,000 CAD / year
- Full-time
We are 100 per cent employee-owned, and our success is driven by our employee owners. We prioritize people, purpose, and performance in all that we do. When the company thrives, you benefit…
Added 45 mins ago
T
Operations Officer III
TD
Mississauga, ON
- Full-time
Prioritize and complete own workload to meet SLA requirements for service and productivity and / or support team manager in prioritizing and managing team workload
Added 45 mins ago
T
Data Engineer II
TD
Toronto, ON
- Full-time
Coordinate with technology work teams such as ITS, ARE, Architecture, Enterprise Protect etc. to ensure overall delivery success
Added 45 mins ago
T
Senior Regional Manager, Financial Planning
TD
Aurora, ON
- Full-time
…a legendary customer experience is what drives our business success, new business and client loyalty. We do this by knowing our clients, offering the most professional and personalized…
Added 45 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
Added 45 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 45 mins ago
T
Sr. IT Data Analyst
TD
Toronto, ON
- Full-time
Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here are some of the tasks that you may be asked to perform:
Added 45 mins ago
T
Counsel II
TD
Toronto, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 45 mins ago
T
Financial Planner
TD
Hamilton, ON · London, ON · ON
- Full-time
…stable and motivating environment, ideal for developing your client…

Scotiabank

Manager, Process Redesign & Modernization

Toronto, ON, K1G 6R7, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278209

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Process Redesign and Modernization contributes to the overall success of Scotia Global Wealth Management by supporting the delivery of process re-design and modernization initiatives aligned to the team’s business strategies and objectives. The Manager works under the direction of the Senior Manager to assess current-state processes, develop practical recommendations, coordinate implementation activities, and ensure all work is conducted in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Partner with the Senior Manager, business stakeholders, and control and support partners to identify, assess and implement continuous improvement opportunities across priority client and employee journeys.
Document and analyze current-state processes, pain points, risks, root causes and business requirements using data, stakeholder input and process-mapping techniques.
Develop well-supported recommendations, future-state process designs, implementation plans and supporting materials for review and approval by the Senior Manager and business sponsors.
Leverage Scotia Navigator and other approved AI capabilities to support day-to-day analysis, problem-solving and the development of recommendations, while identifying opportunities where AI may help simplify processes, reduce manual effort and improve operational effectiveness.
Coordinate day-to-day delivery of assigned workstreams, including project plans, status reporting, issue and risk tracking, decision logs, meeting materials, communications, training and implementation readiness.
Facilitate working sessions with cross-functional stakeholders to validate findings, build alignment, resolve delivery issues and support timely execution of agreed actions.
Monitor progress against milestones, escalate material risks, dependencies and decisions to the Senior Manager, and follow through on actions to maintain delivery momentum.
Support the measurement of initiative outcomes by establishing baseline information, tracking relevant indicators and documenting realized or anticipated improvements.
Work across Business Lines to identify and help remove operational risks and barriers that may affect successful delivery.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

University degree or equivalent experience, with a minimum of 3 years of related experience in process improvement, business analysis, project delivery, operations or transformation
Knowledge of Wealth Management businesses, operational processes, client journeys and the regulatory environment is an asset
Experience documenting current-state processes, identifying root causes and developing future-state recommendations
Solid analytical and problem-solving skills, with the ability to interpret information, identify patterns and translate findings into practical actions
Strong organization and coordination skills, with the ability to manage concurrent priorities, maintain accurate documentation and meet deadlines
Effective facilitation, influencing and relationship-management skills, with the ability to work collaboratively across cross-functional teams
Clear verbal and written communication skills, including the ability to develop concise presentations, recommendations and status updates
Experience supporting strategic initiatives, change implementation, communications or training is an asset
An understanding of project and process-improvement methodologies, metrics and best practices
Proficiency in Microsoft 365 tools, including Word, PowerPoint, Excel and Visio, with demonstrated proficiency in Scotia Navigator and other approved AI tools
Demonstrated ability to effectively use AI tools, including Scotia Navigator, as part of day-to-day work to research, analyze information, generate insights, solve problems and improve personal productivity
Comfortable applying AI to everyday business scenarios, including summarizing and synthesizing information, identifying patterns and opportunities, developing options, and creating well-supported recommendations
The ability to critically assess AI-generated outputs, apply sound judgment, validate information and refine results to ensure recommendations are accurate, practical and appropriate for the business context
Curiosity and confidence in exploring new AI capabilities and identifying opportunities to use AI to improve processes, employee experience and operational efficiency

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager will assess current-state processes, identify improvement opportunities, and develop future-state recommendations to enhance operational effectiveness. They will also coordinate project workstreams, facilitate stakeholder sessions, and monitor initiative outcomes to ensure alignment with business strategies.

Requirements

Candidates must possess a university degree and at least 3 years of experience in process improvement, business analysis, or project delivery. Proficiency in process-mapping techniques, analytical problem-solving, and the use of AI tools for business analysis is required.

Skills

Process improvement
Business analysis
Project delivery
Process mapping
Data analysis
Stakeholder management
Change implementation
Wealth management
Operational risk management
AI tools
Scotia Navigator
Microsoft 365
Visio
Problem-solving
Facilitation
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

Process Redesign
Modernization
Wealth Management
Business Analysis
Project Delivery
Process Mapping
Continuous Improvement
AI Capabilities
Scotia Navigator
Operational Risk
Stakeholder Management
Change Implementation
Microsoft 365
Visio
Data Analysis
Strategic Initiatives
Regulatory Environment
Operational Effectiveness
Workflow Optimization
Project Management

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