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Added 11 mins ago
SB
Account Manager
Scandinavian Building Services
Remote, Canada
- Full-time
- Remote
…and Connect. As we continue to grow we are looking to add an Operations Manager / Account Manager in Regina, SK to the Scandi…
Added 11 mins ago
BP
Senior Information Systems Analyst (Enterprise Applications)
Bruce Power
Bruce Power
- Full-time
…ServiceNow, Aveva, and more. Various groups such as Nuclear Operations, Work Management, Engineering, Supply Chain, MCR, Outages, and others depend on this team to ensure their technology…
Added 11 mins ago
IF
Manager, Actuarial, Specialty Lines
Intact FC
Montreal, QC · Quebec, QC
- Full-time
We're looking for a Manager, Actuarial to join our Specialty Lines team.
Added 11 mins ago
General Manager, Integrated Waste Services & Fuel Program - CA Posting
BWXT
Chalk River, ON
General Manager, Integrated Waste Service & Fuel Program, BWX Technologies - Technical Services Canada (TSC) (CNL project)
Added 11 mins ago
General Manager, Integrated Waste Services & Fuel Program
BWXT
Chalk River, ON
…continents. Our joint ventures provide environmental restoration and operations management at a dozen U.S. Department of Energy and NASA facilities. BWXT’s technology is driving advances in…
Added 11 mins ago
TR
Superintendent, Utilities
Teck Resources Limited
Trail, BC
- $138,000 to $170,000 CAD / year
- Full-time
Reporting to the Business Area Manager, Maintenance Support, the Superintendent, Utilities manages the Trail Operations utilities infrastructure to the point of Business Area utilization.…
Added 11 mins ago
GL
Senior Cloud Engineer
goeasy Ltd.
Mississauga, ON
- Full-time
…pipelines, and automated workflows for virtually all routine operations, supporting secure, scalable application, data, and AI…
Added 11 mins ago
L
Deli Assistant Department Manager - Full Time
Longo's
Markham, ON
- Full-time
This is your opportunity to advance your career in a leadership role. As the Assistant Deli Department Manager, you will assist the Deli Manager to ensure that the department is prepared…
Added 11 mins ago
CG
Chef Manager
Compass Group Canada
Selkirk, MB
- Full-time
The Manager will act of the primary liaison with the on-site client.
Added 11 mins ago
PG
Project Manager
Prodigy Group
Vancouver, BC
- Full-time
…the perfect role for you. Prodigy is looking for a Project Manager to join our Multi-Market team, supporting fast-paced retail, financial, commercial, and institutional interior fit-out…
Added 11 mins ago
TC
Project Manager | Construction
Turner Construction | Canada
Toronto, ON
- Full-time
Turner Construction’s Toronto's office is seeking a full-time Project Manager. The role requires availability to work on-site or at the head office, Monday to Friday, for 40 hours per week…
Added 26 mins ago
PN
Manager, Health, Safety & Environment
Pacific Northern Gas Ltd.
Burns Lake, BC · Dawson Creek, BC · Fort St. John, BC · Smithers, BC · Terrace, BC · Vancouver, BC
- Full-time
Reporting to the Vice President, Operations and Engineering, the Health, Safety & Environment Manager will lead a specialized team that provides practical work site guidance to managers and…
Added 26 mins ago
PH
RN Maternity
Providence Healthcare
Vancouver, BC
- Full-time
The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the…
Added 26 mins ago
PH
Clinical Support Clerk
Providence Healthcare
Vancouver, BC
- Part-time
The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the…
Added 26 mins ago
A
Housekeeping Operations Manager
AccorHotel
Lake Louise, AB
- Full-time
As the Housekeeping Operations Manager at Fairmont, you will lead and inspire a team of housekeeping professionals to deliver the highest standards of cleanliness and luxury service. You…
Added 26 mins ago
VG
Service Coordinator
Veralto Global
London, ON
- Full-time
Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers,…
Added 27 mins ago
RT
Conseiller(ère) principal(e), Stratégie et services-conseils – Relations avec les employés / Principal Advisor, Strategy & Advisory – Employee Relations
Rio Tinto
Montreal, QC
- Full-time
…et services-conseils, afin de soutenir le portefeuille des opérations liées aux relations avec les employés en fournissant des conseils spécialisés en droit du travail et en relations de…
Added 41 mins ago
F&B Supervisor
Renaissance Edmonton Airport Hotel
Edmonton, AB
…urban setting. Along with our multiple banquet rooms for off-site catering, we're a culinary powerhouse. As a Beverage and Food Supervisor, lead the charge in orchestrating meetings,…
Added 41 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Quebec, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 41 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saskatoon, SK
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 41 mins ago
AL
AltaGas - Lead Operations Engineer, NEBC
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
AltaGas is seeking a Lead Operations Engineer - NEBC to provide engineering leadership across an assigned portfolio of operating assets. Reporting to the Senior Manager, Operations…
Added 41 mins ago
Cook/Food Service Supervisor
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
To learn more about our MHSU programs and services, read employee insights, and current job vacancies, please visit this site: Fraser Health MHSU
Added 42 mins ago
OG
Spécialiste du soutien technique / Technical Support Specialist
OEC Group (Canada)
Montreal, QC
- Full-time
…sont essentielles à l’exécution des responsabilités liées aux opérations d’exportation et ne peuvent être réalisées adéquatement en français…
Added 42 mins ago
CG
Chef Manager
Compass Group Canada
Selkirk, MB
- Full-time
The Manager will act of the primary liaison with the on-site client.
Added 42 mins ago
MR
Product Manager
MPA Recruitment
Canada
- Full-time

Scotiabank

Manager, Process Redesign & Modernization

Toronto, ON, K1G 6R7, Canada

Apply About employer

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278209

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Process Redesign and Modernization contributes to the overall success of Scotia Global Wealth Management by supporting the delivery of process re-design and modernization initiatives aligned to the team’s business strategies and objectives. The Manager works under the direction of the Senior Manager to assess current-state processes, develop practical recommendations, coordinate implementation activities, and ensure all work is conducted in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Partner with the Senior Manager, business stakeholders, and control and support partners to identify, assess and implement continuous improvement opportunities across priority client and employee journeys.
Document and analyze current-state processes, pain points, risks, root causes and business requirements using data, stakeholder input and process-mapping techniques.
Develop well-supported recommendations, future-state process designs, implementation plans and supporting materials for review and approval by the Senior Manager and business sponsors.
Leverage Scotia Navigator and other approved AI capabilities to support day-to-day analysis, problem-solving and the development of recommendations, while identifying opportunities where AI may help simplify processes, reduce manual effort and improve operational effectiveness.
Coordinate day-to-day delivery of assigned workstreams, including project plans, status reporting, issue and risk tracking, decision logs, meeting materials, communications, training and implementation readiness.
Facilitate working sessions with cross-functional stakeholders to validate findings, build alignment, resolve delivery issues and support timely execution of agreed actions.
Monitor progress against milestones, escalate material risks, dependencies and decisions to the Senior Manager, and follow through on actions to maintain delivery momentum.
Support the measurement of initiative outcomes by establishing baseline information, tracking relevant indicators and documenting realized or anticipated improvements.
Work across Business Lines to identify and help remove operational risks and barriers that may affect successful delivery.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

University degree or equivalent experience, with a minimum of 3 years of related experience in process improvement, business analysis, project delivery, operations or transformation
Knowledge of Wealth Management businesses, operational processes, client journeys and the regulatory environment is an asset
Experience documenting current-state processes, identifying root causes and developing future-state recommendations
Solid analytical and problem-solving skills, with the ability to interpret information, identify patterns and translate findings into practical actions
Strong organization and coordination skills, with the ability to manage concurrent priorities, maintain accurate documentation and meet deadlines
Effective facilitation, influencing and relationship-management skills, with the ability to work collaboratively across cross-functional teams
Clear verbal and written communication skills, including the ability to develop concise presentations, recommendations and status updates
Experience supporting strategic initiatives, change implementation, communications or training is an asset
An understanding of project and process-improvement methodologies, metrics and best practices
Proficiency in Microsoft 365 tools, including Word, PowerPoint, Excel and Visio, with demonstrated proficiency in Scotia Navigator and other approved AI tools
Demonstrated ability to effectively use AI tools, including Scotia Navigator, as part of day-to-day work to research, analyze information, generate insights, solve problems and improve personal productivity
Comfortable applying AI to everyday business scenarios, including summarizing and synthesizing information, identifying patterns and opportunities, developing options, and creating well-supported recommendations
The ability to critically assess AI-generated outputs, apply sound judgment, validate information and refine results to ensure recommendations are accurate, practical and appropriate for the business context
Curiosity and confidence in exploring new AI capabilities and identifying opportunities to use AI to improve processes, employee experience and operational efficiency

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager will assess current-state processes, identify improvement opportunities, and develop future-state recommendations to enhance operational effectiveness. They will also coordinate project workstreams, facilitate stakeholder sessions, and monitor initiative outcomes to ensure alignment with business strategies.

Requirements

Candidates must possess a university degree and at least 3 years of experience in process improvement, business analysis, or project delivery. Proficiency in process-mapping techniques, analytical problem-solving, and the use of AI tools for business analysis is required.

Skills

Process improvement
Business analysis
Project delivery
Process mapping
Data analysis
Stakeholder management
Change implementation
Wealth management
Operational risk management
AI tools
Scotia Navigator
Microsoft 365
Visio
Problem-solving
Facilitation
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

Process Redesign
Modernization
Wealth Management
Business Analysis
Project Delivery
Process Mapping
Continuous Improvement
AI Capabilities
Scotia Navigator
Operational Risk
Stakeholder Management
Change Implementation
Microsoft 365
Visio
Data Analysis
Strategic Initiatives
Regulatory Environment
Operational Effectiveness
Workflow Optimization
Project Management

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