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Added 10 mins ago
FH
Lead, Clinical Engagement, Meditech Expanse Project
Fraser Health
Surrey, BC
- Full-time
Champion change and project management methodologies by developing and providing education.
Added 10 mins ago
TW
Vice President, Internal Audit
Thrive Wealth Management
Regina, SK
- Full-time
…assist in the evaluation and improvement of governance, risk management and control processes, with a particular focus on organization change and enterprise-wise risk exposure. As a senior…
Added 10 mins ago
TW
Team Lead or Manager, Core Banking Integration
Thrive Wealth Management
Regina, SK
- Full-time
In this role, you will lead the team responsible for the successful conversion of Legacy Synergy and Legacy Cornerstone core and digital banking systems to a unified target-state core…
Added 10 mins ago
HA
Chief Financial Officer & VP, Facilities
Hawkesbury and District General Hospital
Hawkesbury, ON
- Full-time
Known for sound judgment, strong business acumen and the ability to lead complex initiatives and system change, you bring proven experience working with Boards of Directors, a solid…
Added 10 mins ago
TW
Team Leader, Business Support Centre
Thrive Wealth Management
Moosomin, SK · Regina, SK · Saskatoon, SK
- Full-time
…board as our Team Leader, Business Support Centre. You will lead the Business Support team to provide and oversee the delivery of services to meet our members’ needs. This includes adapting…
Added 10 mins ago
CC
Director, Operational Excellence & Process Engineering
Compass Canada
ON · Mississauga, ON
- Full-time
Proven ability to influence and lead change in complex organizational environments.
Added 10 mins ago
CC
Manager, Learning & Development
Compass Canada
ON · Mississauga, ON
- Full-time
Lead end-to-end design, build and facilitation of face-to-face and virtual programs across Compass Group Canada
Added 10 mins ago
CC
Manager, Talent Development
Compass Canada
ON · Mississauga, ON
- Full-time
Working closely with business leaders, HR Business Partners, Talent Acquisition, and Talent Management, the role helps build organizational capability, accelerate readiness, and strengthen…
Added 10 mins ago
CC
Regional Operations Controller
Compass Canada
ON · Mississauga, ON
- Full-time
Lead effort to improve business performance, supporting decision making and guiding financial management
Added 10 mins ago
TW
Manager, Dealer Finance Sales
Thrive Wealth Management
Regina, SK
- Full-time
…Corporation (CUDF), Drive ON, and our credit union partners. You will lead and empower the Dealer Finance sales team to deliver strong sales results through disciplined credit decisions and…
Added 25 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 54 mins ago
SN
BSO Lead Registered Practical Nurse (RPN)
S&R Nursing Homes
Kitchener, ON
- Full-time
…neurological conditions, and those who experience an acute behavioural…
Added 1 hour ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
C
Product Expert
Cabico&co
Sherbrooke, QC
- Full-time
Lead continuous improvement initiatives related to product engineering changes (CHIPP).
Added 1 hour ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
C
Product Expert
Cabico&co
Coaticook, QC
- Full-time
Lead continuous improvement initiatives related to product engineering changes (CHIPP).
Added 1 hour ago
W
Customer Service Manager
Walmart
Grand Falls-Windsor, NL
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 1 hour ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Barrie, ON
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 2 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…ability to react to situations that need a sense of urgency, to lead by example and assist in the training of new colleagues. Monitoring daily activities while having attention to details;…
Added 2 hours ago
B
Senior Network Engineer
Brunel
Canada
- Full-time
Lead equipment selection, configuration standards, capacity planning, procurement support, factory/site acceptance testing, commissioning, failover testing, and operational handoff.
Added 5 hours ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 6 hours ago
H
Senior People Partner
Haystack
Canada
- Full-time
Guide teams through periods of change, ensuring individuals have the necessary support and tools to adapt with resilience.
Added 6 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 6 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director will lead organizational change and influence leaders at all levels of the organization to embed safety, risk management, prevention, and employee well-being into strategic and…

Scotiabank

Manager, Trade Reconciliation & Client Reporting (Ottawa)

Ottawa, ON, K1G 6R7, Canada

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277560

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Trade Reconciliation and Client Reporting, is responsible for leading a large, high-performing operations team within Global Wealth Management, supporting MD Financial Management’s lines of business. The role provides leadership and oversight across two distinct operational mandates: Trade Reconciliation and Settlement, and Client Reporting. The successful candidate will ensure the effective delivery of operational services, maintain strong risk and regulatory controls, oversee third-party service providers, and drive continuous improvement across both functions. This position requires an experienced people leader with a strong understanding of wealth management back-office operations, the ability to manage multiple complex mandates, and a demonstrated commitment to developing talent, strengthening operational capabilities and delivering sustainable business results.

Is this role right for you? In this role, you will:

Lead and develop a high-performing team: Provide leadership, direction and oversight to a large operational team responsible for two distinct mandates. Establish clear performance expectations, foster accountability, coach and develop employees, build succession capabilities, and create an environment that encourages engagement, collaboration and continuous improvement
Oversee Trade Reconciliation and Settlement operations: Manage daily trade reconciliation and settlement activities across multiple dealer platforms, ensuring timely and accurate processing, effective exception management, and compliance with applicable settlement requirements. Maintain an understanding of the operational differences between dealer models, custody arrangements and settlement processes
Oversee Client Reporting operations: Ensure the accurate, timely and compliant production and distribution of client statements, financial reporting and other required client communications. Maintain a strong understanding of applicable regulatory reporting requirements, including CIRO requirements, client statement content, reporting accuracy and disclosure obligations
Manage third-party service providers: Oversee relationships with external vendors supporting statement production, printing, mailing, document imaging and related services. Monitor service performance, resolve operational issues, manage service-level expectations and identify opportunities to improve efficiency, quality and client experience
Maintain effective operational and regulatory controls: Ensure appropriate controls, reconciliations, quality assurance and escalation processes are in place across both mandates. Identify and proactively manage operational, financial and regulatory risks, including those associated with trade settlement, reporting accuracy, document management and third-party dependencies
Support multiple dealer and operating models: Develop and maintain an understanding of the different dealer structures, custody and settlement arrangements, and operational processes supporting MD Financial Management’s lines of business, including the implications of omnibus and other custody models
Drive operational excellence and process improvement: Challenge existing processes, identify opportunities for automation and simplification, and lead initiatives that improve productivity, strengthen controls, reduce operational risk and enhance service delivery.
Build strong partnerships: Collaborate effectively with internal stakeholders, including Technology, Compliance, Risk, Finance, front-office partners and other operations teams, as well as external vendors and custodians, to resolve issues and support business priorities
Provide leadership through change: Lead the team through evolving business requirements, regulatory changes, system enhancements and operational transformation while maintaining service stability and employee engagement
Manage performance and operational delivery: Establish and monitor key performance indicators, service-level commitments, productivity measures and quality standards. Use operational data and reporting to identify trends, address emerging risks and drive sustainable improvements.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

Demonstrated people leadership experience, preferably three or more years within financial services or wealth management operations, with a proven ability to lead, coach and develop high-performing teams
Strong knowledge of wealth management back-office operations, including an understanding of trade processing, reconciliations, settlements, custody arrangements, client reporting and operational controls
Experience managing multiple operational functions or complex mandates simultaneously, with the ability to balance competing priorities, regulatory requirements and service expectations
A sound understanding of trade settlement processes, including the differences between dealer structures, custody arrangements and omnibus operating models.
Knowledge of client reporting and applicable regulatory requirements, including CIRO rules relating to client statements, account reporting, disclosure and recordkeeping
Familiarity with client financial statements, investment account reporting, transaction activity, holdings and the operational processes that support accurate client reporting
Experience working with third-party service providers, including vendors responsible for printing, mailing, document production, imaging and related operational services
A strong understanding of operational risk management, internal controls, audit requirements and regulatory compliance within a financial services environment
Strong analytical and problem-solving capabilities, with the ability to understand complex operational processes, identify root causes and implement effective solutions
Experience identifying and implementing process improvements, automation opportunities and operational efficiencies while maintaining effective risk controls
Excellent communication, stakeholder management and relationship-building skills, with the ability to influence and collaborate across different business functions
Strong organizational and prioritization skills, with the ability to manage a high-volume operational environment and respond effectively to emerging issues
A demonstrated commitment to talent development, performance management, employee engagement and succession planning
The ability to work independently, exercise sound judgment, take ownership of business outcomes and make informed decisions with appropriate levels of autonomy
Familiarity with financial services systems and platforms such as FundSERV, CDS, ATON, R-Broker, RevPort and document management or imaging solutions would be considered an asset.

What's in it for you?

The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkersYour career matters! You will have access to career development and progression opportunitiesAn inclusive working environment that encourages creativity, curiosity, and celebrates success!You will get our help to save for your future and to invest in your total wellbeing through our Scotiabank benefits** such as Performance Bonus, Employee Share Ownership Program, Pension Plan Matching, Banking Benefits, and Health Benefits from day one!You will relish work-life balance, team events, and opportunities to participate in the community.

Location(s): Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager leads a large operations team responsible for trade reconciliation, settlement, and client reporting within Global Wealth Management. They are tasked with ensuring operational excellence, managing third-party service providers, and maintaining strong regulatory and risk controls.

Requirements

The role requires at least three years of people leadership experience within financial services or wealth management operations. Candidates must possess a deep understanding of back-office operations, trade settlement processes, and regulatory reporting requirements.

Skills

Trade Reconciliation
Client Reporting
Wealth Management
Operations Management
People Leadership
Regulatory Compliance
Risk Management
Vendor Management
Process Improvement
Stakeholder Management
Financial Reporting
Settlement Processes
Performance Management
Data Analysis
Operational Controls

Benefits

Performance Bonus
Employee Share Ownership Program
Pension Plan Matching
Banking Benefits
Health Benefits

Visa sponsorship

Not detected in the job text

Keywords

Trade Reconciliation
Client Reporting
Wealth Management
Operations
Settlement
FundSERV
CDS
ATON
R-Broker
RevPort
CIRO
Risk Management
Regulatory Compliance
Vendor Management
Process Improvement
Automation
Financial Services
Back-office
Omnibus Models
Performance Indicators
Document Management
Imaging Solutions
Stakeholder Management
Talent Development
Operational Controls

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