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Added 1 min ago
AC
Early Careers: Bilingual Analyst, Health Solutions
Aon Corporation
Vancouver, BC · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Support workflows across Health and Benefits, Global Benefits, Executive Benefits, analytics, operations and other specialist teams.
Added 1 min ago
M
Senior Analyst, Operations Risk & Controls
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON
- Full-time
The Senior Analyst, Operations Risk & Controls provides subject matter expertise in operational risk, controls, and transformation governance across Canada Operations.
Added 16 mins ago
SC
Delivery Service Centre Analyst (Bilingual)
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Provides clerical support to the Operations team in an accurate and timely manner.
Added 16 mins ago
BS
Business Analyst
Bilingual Source
Markham, ON
- $60,000 to $75,000 USD / year
- Full-time
Business and Data Analyst | Sales, Inventory and Operations
Added 16 mins ago
JC
Integrity Analyst
JANA Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
JANA’s Integrity Analysts – Gas Operations are responsible for the creation of data staging, transformation, and validation scripts. They work on data assessment, governance and subsequent…
Added 16 mins ago
ZS
Hiring - Application Support Analyst – Front Office Technology at Mississauga, ON(Hybrid)
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Mississauga, ON
- Full-time
Role: Application Support Analyst – Front Office Technology
Added 46 mins ago
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Contract Payroll Analyst
IFG - International Financial Group
Calgary, AB
- Contract
Our client is looking for an experienced Contract Payroll Analyst (Time) to support Canadian payroll operations, time administration, and scheduling processes. The ideal candidate will have…
Added 46 mins ago
T
Senior Group Risk Analyst, ILED (5026)
TD
Toronto, ON
- Full-time
Support technology solution projects and change requests, related to the operational risk loss event data and MERLIN operations, by working with technology and risk partners to ensure…
Added 46 mins ago
Data Analyst Developer – ETL/ELT & Data Pipelines
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Mississauga, ON · Montreal, QC
Reporting to the Lead Data Analyst Developer, the Data Analyst Developer primary function is to participate in the analysis, development, integration and automation of various data…
Added 46 mins ago
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Analyste comptable, Inventaire // Accounting Analyst, Inventory
SSENSE
Montreal, QC
- Full-time
…Vous agisserez comme un pont essentiel entre la finance et les opérations en fournissant des analyses stratégiques sur les coûts et les marges…
Added 1 hour ago
AC
CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)
Air Canada Vacations
Montreal, QC
- Full-time
We are seeking a Senior CRM & CDP Solution Analyst to play a critical role in the functional design, business alignment, and successful delivery of these platforms. This role will work…
Added 1 hour ago
NR
Analyste fonctionnel SAP
Norton Rose Fulbright
Montreal, QC
- Full-time
Working closely with Finance, Procurement, HR, Operations, IT, vendors, and implementation partners, the SAP Senior Functional Analyst is accountable for maintaining the functional…
Added 1 hour ago
NR
Analyste fonctionnel SAP
Norton Rose Fulbright
Toronto, ON
- Full-time
Working closely with Finance, Procurement, HR, Operations, IT, vendors, and implementation partners, the SAP Senior Functional Analyst is accountable for maintaining the functional…
Added 1 hour ago
ZS
Risk Analyst
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Strong understanding of banking operations, operational risk frameworks, and regulatory requirements
Added 1 hour ago
T
Senior Business Analyst
Teqfocus
Markham, ON
- Full-time
4–6 years as a Business Analyst supporting projects or programs through the delivery lifecycle.
Added 1 hour ago
CRM & CDP Technical - Integration Analyst (Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
…help ACV retain the knowledge needed for stable post‑go‑live…
Added 1 hour ago
CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
We are seeking a Senior CRM & CDP Solution Analyst to play a critical role in the functional design, business alignment, and successful delivery of these platforms. This role will work…
Added 1 hour ago
T
CRM Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
As a Salesforce Associate, Business Analyst, you serve as a key liaison between the Journey Pod (Ops), Business stakeholders, Technology teams, and Quality Assurance. In this role, you…
Added 1 hour ago
MB
IT Support Analyst - Contract
Martin Brower
New Westminster, BC
- Contract
The IT Support Analyst will provide Level 2 and Level 3 support for business applications and devices. This position is accountable for resolving complex computing, networking, and…
Added 2 hours ago
IF
Senior Data Analyst - Operational Performance Analytics
Intact FC
Montreal, QC
- Full-time
Our team delivers critical daily and weekly reporting supporting Underwriting Operations. We are looking for a Senior Data Analyst to lead Power BI solution design and play a key role in…
Added 2 hours ago
KR
Senior Financial Analyst
Kassen Recruitment
Toronto, ON
- Full-time
A prominent organization in the investment and financial services sector is seeking a Senior Financial Analyst to join its corporate finance team. This opportunity is ideal for an…
Added 2 hours ago
CO
Traffic Signal Analyst
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
…infrastructure, transportation technology initiatives, and traffic operations planning by delivering engineering solutions, capital projects, stakeholder engagement, technical reviews, and…
Added 2 hours ago
PN
Business Analyst – Data Analytics & Project Planning
Pasona N A, Inc.
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
This is an excellent opportunity for a professional with experience in data analytics, business operations, or project coordination who enjoys working with data, improving business…
Added 2 hours ago
CO
Road Safety Analyst
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Participate on internal and external committees, working groups and community initiatives related to traffic operations, road safety and transportation systems.
Added 2 hours ago
TI
IBMS (Operative BMS) Support Analyst
Tekgence Inc
Toronto, ON
- Contract
We are looking for an IBMS (Operative BMS) Support Analyst to provide application support in a helpdesk environment. The ideal candidate should have experience troubleshooting application…

Scotiabank

Manager, Workforce Insights

Toronto, ON, M1K 5L1, Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Requisition ID: 278119

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Workforce Planning / Workforce Insights, leads the workforce management function for Enterprise Security, with accountability for workforce planning governance, capacity transparency, demand forecasting, reporting, insights and service delivery.

Positioned between Senior Workforce Analyst and Senior Manager, the role moves the function from execution and analysis to operational leadership, planning governance, stakeholder management and workforce planning outcomes.

The role may operate without direct reports at time of hire and is designed to scale into formal people leadership as the workforce management team grows.

Is this role right for you? In this role, you will:

Own workforce planning and workforce insights service delivery for assigned Enterprise Security stakeholders, ensuring priorities, routines and deliverables align with business needs.
Oversee demand forecasting, capacity planning and workforce transparency across headcount, vacancies, contractors/vendors, location footprint and initiative-based work.
Govern workforce planning methodologies, workflows, data definitions, reporting standards and quality controls to improve consistency, integrity, and planning discipline.
Manage workforce planning risks, issues, escalations and stakeholder expectations, ensuring timely resolution or escalation to senior leadership.
Lead workforce planning discussions with leaders and partners, presenting insights, recommendations and decision-support materials.
Partner with HR, Finance, Technology, Workforce Management and Enterprise Security leaders to align assumptions, priorities and reporting requirements.
Develop workforce management capability by mentoring analysts and practitioners, sharing best practices and strengthening onboarding, knowledge management and succession readiness

Workforce Governance, Service Delivery and Decision Authority

Define and maintain workforce planning operating practices, planning calendars, intake, prioritization, service expectations and performance measures.
Make independent decisions on workforce planning priorities, reporting requirements, workflows, escalation pathways and service delivery sequencing within the scope of the function.
Provide recommendations and supporting analysis for strategic workforce decisions while final accountability for enterprise workforce strategy, investment decisions and operating model design remains with senior leadership.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Bachelor’s Degree or higher in Business Administration, Human Resources, Finance, Data Analytics, Computer Science, Organizational Effectiveness or a related discipline.
5+ years’ experience in workforce planning, workforce management, performance reporting, analytics, operations, financial services, technology or a related discipline; people leadership experience is an asset but not required at time of hire.
Demonstrated ability to lead a business function through influence, establish priorities, govern processes, manage service delivery and drive outcomes across stakeholders.
Strong knowledge of workforce planning, capacity management, demand forecasting, headcount reporting, vacancy tracking, contractor/vendor workforce oversight and planning governance.
Ability to translate workforce data into concise insights, dashboards, scorecards, recommendations and decision-ready materials for leaders and partner teams.
Strong stakeholder management, facilitation, communication, judgment and organizational skills, with ability to manage sensitive workforce information with discretion.
Proficiency with Microsoft Excel and PowerPoint. Knowledge of Power BI, Tableau, SQL, VBA, SharePoint, workflow tools or comparable reporting and automation technologies is an asset.
Coaching, mentoring or capability-building experience, with readiness to assume formal people leadership responsibilities as the function expands

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager, Workforce Insights leads the workforce management function for Enterprise Security, overseeing capacity transparency, demand forecasting, and planning governance. They are responsible for developing workforce management capabilities, mentoring analysts, and providing strategic insights to senior leadership.

Requirements

Candidates must have a Bachelor's degree or higher and at least 5 years of experience in workforce planning, analytics, or a related discipline. Strong proficiency in data reporting tools and the ability to lead through influence and stakeholder management are essential.

Skills

Workforce planning
Workforce management
Demand forecasting
Capacity planning
Data analytics
Stakeholder management
Performance reporting
Governance
Microsoft Excel
Microsoft PowerPoint
Power BI
Tableau
SQL
VBA
SharePoint
Mentoring

Benefits

Tuition assistance
Bonus
Flexible vacation
Personal days
Sick days
Employee resource groups
Online courses

Visa sponsorship

Not detected in the job text

Keywords

Workforce Planning
Workforce Insights
Enterprise Security
Capacity Management
Demand Forecasting
Headcount Reporting
Data Analytics
Governance
Microsoft Excel
Microsoft PowerPoint
Power BI
Tableau
SQL
VBA
SharePoint
Automation
Financial Services
Technology
Stakeholder Management
Operational Leadership
Succession Readiness
Knowledge Management
Performance Measures
Business Administration
Human Resources
Organizational Effectiveness

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