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Added 8 mins ago
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Data Governance & Master Data Senior Analyst
Affinity
BC · British Columbia, Canada
- Contract
We are seeking a highly motivated Data Governance & Master Data Senior Analyst to help establish and operationalize an enterprise Data Governance and Master Data Management (MDM) program.…
Added 8 mins ago
AC
CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)
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Montreal, QC
- Full-time
We are seeking a Senior CRM & CDP Solution Analyst to play a critical role in the functional design, business alignment, and successful delivery of these platforms. This role will work…
Added 8 mins ago
ES
Salesforce Marketing Cloud(SFMC) Business Analyst
Enterprise Solutions Inc.
Mississauga, ON
- Contract
Job Title: Salesforce Marketing Cloud(SFMC) Business Analyst /Solution Consultant
Added 8 mins ago
ES
Salesforce Marketing Cloud(SFMC) Business Analyst /Solution Consultant
Enterprise Solutions Inc.
Mississauga, ON
- Contract
Job Title : Salesforce Marketing Cloud(SFMC) Business Analyst /Solution Consultant
Added 8 mins ago
NR
Analyste fonctionnel SAP
Norton Rose Fulbright
Montreal, QC
- Full-time
Collaborate with Senior SAP Functional Analysts, Technical Analysts, Reporting, Security, business teams, and vendors to deliver integrated solutions.
Added 8 mins ago
NR
Analyste fonctionnel SAP
Norton Rose Fulbright
Toronto, ON
- Full-time
Collaborate with Senior SAP Functional Analysts, Technical Analysts, Reporting, Security, business teams, and vendors to deliver integrated solutions.
Added 8 mins ago
RT
Application Analyst
Russell Tobin
AB · Edmonton, AB
- $60 to $65 CAD / hour
- Contract
…support. This role requires the ability to work closely with business users, subject matter experts, application development teams, and technical stakeholders to deliver reliable…
Added 8 mins ago
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Data Governance Analyst – Data Strategy
Affinity
Burnaby, BC
- Contract
On behalf of our public-sector client, Affinity is seeking a Data Governance Analyst – Data Strategy to play a key role in advancing the Commission's Data Strategy. Reporting functionally…
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Technical Analyst, Data, Compliance and Financial Solutions
FCC / FAC
Regina, SK · FCC Tower
- Full-time
As a Technical Analyst, Data, Compliance and Financial Solutions, you’ll be part of an Agile scrum team that implements and sustains compliance applications for the business and works with…
Added 23 mins ago
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Identity and Access Management, Technical Analyst
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The IAM Technical Analyst will work in a fast-paced, innovative environment at one of North America's top airlines. Air Canada's IAM systems are foundational to protecting the data and…
Added 32 mins ago
Category Analyst (***Reposted***)
Public Service Delivery
Winnipeg, MB
The Department of Public Service Delivery is seeking qualified individuals to fill the Category Analyst positions within the Procurement and Supply Chain Division (PSCD) Division.
Added 38 mins ago
SA
Business Systems Analyst
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Reporting to the Business Solutions Architect, the Business Systems Analyst acts as a key liaison between business needs and technology solutions. This role combines application…
Added 38 mins ago
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Senior Business Systems Analyst
Cogniify
Vancouver, BC · Greater Vancouver, BC
- Full-time
Cogniify is hiring a Senior Business Systems Analyst to support infrastructure and developer platform initiatives. You will work closely with platform engineering, DevOps, security,…
Added 38 mins ago
CRM & CDP Technical - Integration Analyst (Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Air Canada Vacations is executing a major business and technology transformation program (“Leapfrog”), including the implementation of a new Microsoft Dynamics CRM and Bloomreach Customer…
Added 38 mins ago
CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
We are seeking a Senior CRM & CDP Solution Analyst to play a critical role in the functional design, business alignment, and successful delivery of these platforms. This role will work…
Added 38 mins ago
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CRM Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
As a Salesforce Associate, Business Analyst, you serve as a key liaison between the Journey Pod (Ops), Business stakeholders, Technology teams, and Quality Assurance. In this role, you…
Added 38 mins ago
MB
IT Support Analyst - Contract
Martin Brower
New Westminster, BC
- Contract
The IT Support Analyst will provide Level 2 and Level 3 support for business applications and devices. This position is accountable for resolving complex computing, networking, and…
Added 1 hour ago
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Senior Financial Analyst
Kassen Recruitment
Toronto, ON
- Full-time
A prominent organization in the investment and financial services sector is seeking a Senior Financial Analyst to join its corporate finance team. This opportunity is ideal for an…
Added 1 hour ago
C
Junior Business Analyst – Platform Transformation - Bank/Finance
Collabera
Toronto, ON
- $30 to $35 CAD / hour
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The Business Analyst will support a transformation project focused on migrating from an existing platform to a new platform. The role will primarily involve understanding business…
Added 1 hour ago
EC
PLM Data Analyst
Experis Canada
Mirabel, QC
- Contract
Ability to translate business requirements into data-driven solutions.
Added 1 hour ago
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Business Systems Analyst – Salesforce
American Iron & Metal (AIM)
Montreal, QC
- Full-time
The Business Systems Analyst (BSA) – Salesforce acts as a liaison between business needs and the Salesforce technical solution. The BSA analyzes business processes, defines functional…
Added 1 hour ago
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IBMS (Operative BMS) Support Analyst
Tekgence Inc
Toronto, ON
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We are looking for an IBMS (Operative BMS) Support Analyst to provide application support in a helpdesk environment. The ideal candidate should have experience troubleshooting application…
Added 1 hour ago
Manager, Workforce Insights
Scotiabank
Toronto, ON
Positioned between Senior Workforce Analyst and Senior Manager, the role moves the function from execution and analysis to operational leadership, planning governance, stakeholder…
Added 1 hour ago
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Ingénieur(e) ou analyste, analyse d’opérabilité / Engineer or Analyst, Operability Analysis
RTX
Longueuil, QC
- Full-time
Added 1 hour ago
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BMO Capital Markets New Grad 2027 Investment Banking Analyst, Toronto
BMO
Toronto, ON · FCP
- Full-time
As an Investment Banking Analyst at BMO Capital Markets, you will gain valuable exposure to a wide number of industries and will work with a variety of financial products, including public…

Scotiabank

Manager, Workforce Insights

Toronto, ON, M1K 5L1, Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Requisition ID: 278119

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Workforce Planning / Workforce Insights, leads the workforce management function for Enterprise Security, with accountability for workforce planning governance, capacity transparency, demand forecasting, reporting, insights and service delivery.

Positioned between Senior Workforce Analyst and Senior Manager, the role moves the function from execution and analysis to operational leadership, planning governance, stakeholder management and workforce planning outcomes.

The role may operate without direct reports at time of hire and is designed to scale into formal people leadership as the workforce management team grows.

Is this role right for you? In this role, you will:

Own workforce planning and workforce insights service delivery for assigned Enterprise Security stakeholders, ensuring priorities, routines and deliverables align with business needs.
Oversee demand forecasting, capacity planning and workforce transparency across headcount, vacancies, contractors/vendors, location footprint and initiative-based work.
Govern workforce planning methodologies, workflows, data definitions, reporting standards and quality controls to improve consistency, integrity, and planning discipline.
Manage workforce planning risks, issues, escalations and stakeholder expectations, ensuring timely resolution or escalation to senior leadership.
Lead workforce planning discussions with leaders and partners, presenting insights, recommendations and decision-support materials.
Partner with HR, Finance, Technology, Workforce Management and Enterprise Security leaders to align assumptions, priorities and reporting requirements.
Develop workforce management capability by mentoring analysts and practitioners, sharing best practices and strengthening onboarding, knowledge management and succession readiness

Workforce Governance, Service Delivery and Decision Authority

Define and maintain workforce planning operating practices, planning calendars, intake, prioritization, service expectations and performance measures.
Make independent decisions on workforce planning priorities, reporting requirements, workflows, escalation pathways and service delivery sequencing within the scope of the function.
Provide recommendations and supporting analysis for strategic workforce decisions while final accountability for enterprise workforce strategy, investment decisions and operating model design remains with senior leadership.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Bachelor’s Degree or higher in Business Administration, Human Resources, Finance, Data Analytics, Computer Science, Organizational Effectiveness or a related discipline.
5+ years’ experience in workforce planning, workforce management, performance reporting, analytics, operations, financial services, technology or a related discipline; people leadership experience is an asset but not required at time of hire.
Demonstrated ability to lead a business function through influence, establish priorities, govern processes, manage service delivery and drive outcomes across stakeholders.
Strong knowledge of workforce planning, capacity management, demand forecasting, headcount reporting, vacancy tracking, contractor/vendor workforce oversight and planning governance.
Ability to translate workforce data into concise insights, dashboards, scorecards, recommendations and decision-ready materials for leaders and partner teams.
Strong stakeholder management, facilitation, communication, judgment and organizational skills, with ability to manage sensitive workforce information with discretion.
Proficiency with Microsoft Excel and PowerPoint. Knowledge of Power BI, Tableau, SQL, VBA, SharePoint, workflow tools or comparable reporting and automation technologies is an asset.
Coaching, mentoring or capability-building experience, with readiness to assume formal people leadership responsibilities as the function expands

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager, Workforce Insights leads the workforce management function for Enterprise Security, overseeing capacity transparency, demand forecasting, and planning governance. They are responsible for developing workforce management capabilities, mentoring analysts, and providing strategic insights to senior leadership.

Requirements

Candidates must have a Bachelor's degree or higher and at least 5 years of experience in workforce planning, analytics, or a related discipline. Strong proficiency in data reporting tools and the ability to lead through influence and stakeholder management are essential.

Skills

Workforce planning
Workforce management
Demand forecasting
Capacity planning
Data analytics
Stakeholder management
Performance reporting
Governance
Microsoft Excel
Microsoft PowerPoint
Power BI
Tableau
SQL
VBA
SharePoint
Mentoring

Benefits

Tuition assistance
Bonus
Flexible vacation
Personal days
Sick days
Employee resource groups
Online courses

Visa sponsorship

Not detected in the job text

Keywords

Workforce Planning
Workforce Insights
Enterprise Security
Capacity Management
Demand Forecasting
Headcount Reporting
Data Analytics
Governance
Microsoft Excel
Microsoft PowerPoint
Power BI
Tableau
SQL
VBA
SharePoint
Automation
Financial Services
Technology
Stakeholder Management
Operational Leadership
Succession Readiness
Knowledge Management
Performance Measures
Business Administration
Human Resources
Organizational Effectiveness

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