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Added 3 mins ago
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Senior Analyst, Operations Risk & Controls
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON
- Full-time
The Senior Analyst, Operations Risk & Controls provides subject matter expertise in operational risk, controls, and transformation governance across Canada Operations.
Added 3 mins ago
M
Technical Program Management Analyst, Launch Program 2027 – Vancouver - Canada
Mastercard
Vancouver, BC
- Full-time
…and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest…
Added 18 mins ago
NB
Analyst Loan Structuring and Syndication
National Bank of Canada
Toronto, ON
- Full-time
A role as an Analyst in the Loan Structuring & Syndication (“LSS”) team at National Bank of Canada Capital Markets (“NBCCM”) offers the opportunity to actively contribute across the full…
Added 18 mins ago
IG
Business Intelligence Analyst
Insight Global
Toronto, ON
- $45 to $48 CAD / hour
- Contract
Our client is looking for a Business Intelligence / BSA Analyst to help scale their client business review process. This person will work with payments, sales, volume, and balance data to…
Added 18 mins ago
IG
Night Shift Transportation Coordinator
Insight Global
East Gwillimbury, ON
- Contract
Our client is looking for a Business Intelligence Analyst to help scale their client business reviews. You will build and manage reporting that brings payments data together and give the…
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NB
Chief Technical Support Analyst End-User IT
National Bank of Canada
Toronto, ON
- Full-time
As a Chief Technical Support Analyst, End-User IT Support you will be part of a specialized end-user support team that provides advanced, hands-on deskside and trading-floor support for…
Added 18 mins ago
FC
Analyste d'affaires intermédiaire en finance
FOP Consultants
Montreal, QC
- Full-time
Nous sommes une entreprise Canadienne de consultation qui offre des services de conseils en ingénierie et en sciences dans le secteur Pharmaceutique, Biopharmaceutique, Agroalimentaire,…
Added 18 mins ago
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Hiring - Application Support Analyst – Front Office Technology at Mississauga, ON(Hybrid)
Zodiac Solutions, Inc
Mississauga, ON
- Full-time
Role: Application Support Analyst – Front Office Technology
Added 33 mins ago
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Senior Business Analyst
Co-operators
Burlington, ON
- Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 48 mins ago
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Functional Testing Quality Assurance Analyst
Swoon
Toronto, ON
- Contract
Conduct database testing and SQL-based data validation to ensure data accuracy and integrity.
Added 48 mins ago
TG
Junior GRC Analyst Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
Join the TMX Group team as a Junior GRC Analyst Intern and play an active role in maturing, maintaining, and supporting our enterprise cybersecurity governance structure. Reporting to the…
Added 48 mins ago
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Senior Group Risk Analyst, ILED (5026)
TD
Toronto, ON
- Full-time
Act as a subject matter expert and provide guidance on the appropriate treatment and classification of internal operational risk loss event data
Added 48 mins ago
AY
Behavioural Health Practitioner
Amal Youth and Family Centre
St. John's, NL
- Full-time
Accurately collect, graph, and summarize behavioural data using electronic systems
Added 1 hour ago
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Data Governance & Master Data Senior Analyst
Affinity
BC · British Columbia, Canada
- Contract
We are seeking a highly motivated Data Governance & Master Data Senior Analyst to help establish and operationalize an enterprise Data Governance and Master Data Management (MDM) program.…
Added 1 hour ago
PC
Full Stack Developer
PwC Canada
Toronto, ON
- Full-time
…systems, and provide proactive solutions to safeguard sensitive data. In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential…
Added 1 hour ago
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[VO2 Canada] - Analyste Qualité (QA) - Missions Ponctuelles
VO2 GROUP
Montreal, QC
- Full-time
✔️ Jusqu’à la réalisation à l’échelle, grâce à une expertise reconnue en business & tech, data et IA 🤖✨
Added 1 hour ago
NR
Analyste fonctionnel SAP
Norton Rose Fulbright
Montreal, QC
- Full-time
Reporting to the Director, Financial Applications, the SAP Functional Analyst provides functional analysis, configuration, support, and continuous improvement for SAP Finance processes and…
Added 1 hour ago
NR
Analyste fonctionnel SAP
Norton Rose Fulbright
Toronto, ON
- Full-time
Reporting to the Director, Financial Applications, the SAP Functional Analyst provides functional analysis, configuration, support, and continuous improvement for SAP Finance processes and…
Added 1 hour ago
A
Data Governance Analyst – Data Strategy
Affinity
Burnaby, BC
- Contract
On behalf of our public-sector client, Affinity is seeking a Data Governance Analyst – Data Strategy to play a key role in advancing the Commission's Data Strategy. Reporting functionally…
Added 1 hour ago
AC
Identity and Access Management, Technical Analyst
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The IAM Technical Analyst will work in a fast-paced, innovative environment at one of North America's top airlines. Air Canada's IAM systems are foundational to protecting the data and…
Added 1 hour ago
Category Analyst (***Reposted***)
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Procurement Services, Procurement and Supply Chain
Added 1 hour ago
PC
Full Stack Developer
PwC Canada
Calgary, AB
- Full-time
…systems, and provide proactive solutions to safeguard sensitive data. In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential…
Added 1 hour ago
T
Senior Business Analyst
Teqfocus
Markham, ON
- Full-time
Teqfocus is a Data and AI company that helps enterprises build and scale the Agentic Enterprise - connecting the data foundation, the intelligence layer, and the applications teams run…
Added 1 hour ago
PC
Full Stack Developer
PwC Canada
Ottawa, ON
- Full-time
…systems, and provide proactive solutions to safeguard sensitive data. In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential…
Added 1 hour ago
T
CRM Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
As a Salesforce Associate, Business Analyst, you serve as a key liaison between the Journey Pod (Ops), Business stakeholders, Technology teams, and Quality Assurance. In this role, you…

Scotiabank

Manager, Workforce Insights

Toronto, ON, M1K 5L1, Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Requisition ID: 278119

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Workforce Planning / Workforce Insights, leads the workforce management function for Enterprise Security, with accountability for workforce planning governance, capacity transparency, demand forecasting, reporting, insights and service delivery.

Positioned between Senior Workforce Analyst and Senior Manager, the role moves the function from execution and analysis to operational leadership, planning governance, stakeholder management and workforce planning outcomes.

The role may operate without direct reports at time of hire and is designed to scale into formal people leadership as the workforce management team grows.

Is this role right for you? In this role, you will:

Own workforce planning and workforce insights service delivery for assigned Enterprise Security stakeholders, ensuring priorities, routines and deliverables align with business needs.
Oversee demand forecasting, capacity planning and workforce transparency across headcount, vacancies, contractors/vendors, location footprint and initiative-based work.
Govern workforce planning methodologies, workflows, data definitions, reporting standards and quality controls to improve consistency, integrity, and planning discipline.
Manage workforce planning risks, issues, escalations and stakeholder expectations, ensuring timely resolution or escalation to senior leadership.
Lead workforce planning discussions with leaders and partners, presenting insights, recommendations and decision-support materials.
Partner with HR, Finance, Technology, Workforce Management and Enterprise Security leaders to align assumptions, priorities and reporting requirements.
Develop workforce management capability by mentoring analysts and practitioners, sharing best practices and strengthening onboarding, knowledge management and succession readiness

Workforce Governance, Service Delivery and Decision Authority

Define and maintain workforce planning operating practices, planning calendars, intake, prioritization, service expectations and performance measures.
Make independent decisions on workforce planning priorities, reporting requirements, workflows, escalation pathways and service delivery sequencing within the scope of the function.
Provide recommendations and supporting analysis for strategic workforce decisions while final accountability for enterprise workforce strategy, investment decisions and operating model design remains with senior leadership.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Bachelor’s Degree or higher in Business Administration, Human Resources, Finance, Data Analytics, Computer Science, Organizational Effectiveness or a related discipline.
5+ years’ experience in workforce planning, workforce management, performance reporting, analytics, operations, financial services, technology or a related discipline; people leadership experience is an asset but not required at time of hire.
Demonstrated ability to lead a business function through influence, establish priorities, govern processes, manage service delivery and drive outcomes across stakeholders.
Strong knowledge of workforce planning, capacity management, demand forecasting, headcount reporting, vacancy tracking, contractor/vendor workforce oversight and planning governance.
Ability to translate workforce data into concise insights, dashboards, scorecards, recommendations and decision-ready materials for leaders and partner teams.
Strong stakeholder management, facilitation, communication, judgment and organizational skills, with ability to manage sensitive workforce information with discretion.
Proficiency with Microsoft Excel and PowerPoint. Knowledge of Power BI, Tableau, SQL, VBA, SharePoint, workflow tools or comparable reporting and automation technologies is an asset.
Coaching, mentoring or capability-building experience, with readiness to assume formal people leadership responsibilities as the function expands

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager, Workforce Insights leads the workforce management function for Enterprise Security, overseeing capacity transparency, demand forecasting, and planning governance. They are responsible for developing workforce management capabilities, mentoring analysts, and providing strategic insights to senior leadership.

Requirements

Candidates must have a Bachelor's degree or higher and at least 5 years of experience in workforce planning, analytics, or a related discipline. Strong proficiency in data reporting tools and the ability to lead through influence and stakeholder management are essential.

Skills

Workforce planning
Workforce management
Demand forecasting
Capacity planning
Data analytics
Stakeholder management
Performance reporting
Governance
Microsoft Excel
Microsoft PowerPoint
Power BI
Tableau
SQL
VBA
SharePoint
Mentoring

Benefits

Tuition assistance
Bonus
Flexible vacation
Personal days
Sick days
Employee resource groups
Online courses

Visa sponsorship

Not detected in the job text

Keywords

Workforce Planning
Workforce Insights
Enterprise Security
Capacity Management
Demand Forecasting
Headcount Reporting
Data Analytics
Governance
Microsoft Excel
Microsoft PowerPoint
Power BI
Tableau
SQL
VBA
SharePoint
Automation
Financial Services
Technology
Stakeholder Management
Operational Leadership
Succession Readiness
Knowledge Management
Performance Measures
Business Administration
Human Resources
Organizational Effectiveness

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